standing out from make a great impression during an interview

30
Standing Out From the Crowd: How to Make a Great Impression During an Interview Christine Lam, PharmD, BCPS, BCACP, CDCES, BCGP April 10 th , 2021 1

Upload: others

Post on 17-Mar-2022

1 views

Category:

Documents


0 download

TRANSCRIPT

Conference PresentationMake a Great Impression During
an Interview
April 10th, 2021
Review non-verbal communication skills for both in-person and virtual interviews.
Outline a method for formulating answers to interview questions.
2
4
Interview
You only have 7 seconds to make a strong first impression.
71% of employers wouldn’t hire someone who doesn’t follow the appropriate dress code.
39% of the candidates get rejected due to overall confidence level, voice quality, or lack of smile.
Legaljobs. 30 Mind-blowing interview statistics to get you going in 2021 (2021) 5
Preparation
° Interviewer ° Job description
47% of interviewers said that they wouldn’t
offer the job to a candidate if they have little knowledge of the
company
Legaljobs. 30 Mind-blowing interview statistics to get you going in 2021 (2021) 8
Interview Questions ° Assesses personality ° Demonstrates abilities ° Determine qualifications ° Predict behavior ° Demonstrates knowledge ° Fun questions
Indeed Career Guide. 2021. 9
Telling a Story ° Reflect on your experience ° Choose stories that highlight specific characteristics
10
referencing
Action •What action did you take based on the
task?
Indeed Career Guide. (2021) 11
Tell me about a time you impacted a patient’s healthcare.
° Situation • Internal Medicine rotation • My team often took care of patients with heart failure and
readmission to the hospital due to non-adherence
12
Tell me about a time you impacted a patient’s healthcare.
° Task • One memorable patient who struggled to take his heart failure
therapy regimen consistently. • He had been admitted twice. • My team looked to pharmacy • To improve patient’s adherence and help keep him out of the
hospital.
13
Tell me about a time you impacted a patient’s healthcare.
° Action • I asked him about his medication one-by-one, then asked how he
organizes his medications. • He expressed frustration that he had “too many bottles, with too many
confusing names on them” and that often times he “gets frustrated and takes them all at once, or just doesn’t bother with them.”
• I communicated options for easing medication use, and the patient liked the idea of filling a weekly pill box. I was able to obtain a 7-day pill box, and the patient and I filled it together before he was discharged. I followed up with him a week later and he was still effectively using the pill box.
14
Tell me about a time you impacted a patient’s healthcare.
° Results • I asked him about his medication one-by-one, then asked how he
organizes his medications. • He expressed frustration that he had “too many bottles, with too many
confusing names on them” and that often times he “gets frustrated and takes them all at once, or just doesn’t bother with them.”
• I communicated options for easing medication use, and the patient liked the idea of filling a weekly pill box. I was able to obtain a 7-day pill box, and the patient and I filled it together before he was discharged. I followed up with him a week later and he was still effectively using the pill box.
15
Tell me about a time you impacted a patient’s healthcare.
° Action • I feel that I helped this patient make the best use of important
medications that can improve his life. • It impacted the way I view communicating with patients, such that
simple communication and identifying patient specific problems can make a big difference.
• I will always value patient’s unique situations as a pharmacist.
16
referencing
Action •What action did you take based on the
task?
Indeed Career Guide. (2021) 18
To do ° Review the
company/organization’s website ° Do not just ask for the sake of
asking
Not to do Do you know when we’’ll be
finished here?
So, tell me what you do around here?
The Muse. (2021) 19
Questions for the Interviewer
Practice does not make
- Vince Lombardi
• Conservative • Sold, dark color suit, pants, or
skits • Solid, simple colored shirt • Solid tie or scarf (if applicable)
° Clean, simple closed-toe shoes ° Simple accessories ° Clean, conservative hair ° Limited cologne, perfume, markup
nail polish
Interview Day
This Photo by Unknown Author is licensed under CC BY-NC-ND 23
General tips Virtual and phone
Indeed Career Guide (2021). 24
ARRIVE EARLY WHAT TO BRING?
ATTITUDE MAKE EYE CONTACT
STRAIGHTEN THE POSTURE
Seven Seconds to Make a First Impression ° Speak slowly and clearly ° Respond truthfully ° Tie your answers back to your
skills and accomplishments ° Concise and focused ° Negative comments ° Make small talk
People Matters. (2021). 25
Answer the phone yourself
Follow the interviewer’s
° Rehearse your interview answers.
° Be aware of what to do and not to do during an interview.
° Follow up.
210-883-1082
30
Standing Out From the Crowd: How to Make a Great Impression During an Interview
Learning Objectives
Interview
STAR method
Tell me about a time you impacted a patient’s healthcare.
Tell me about a time you impacted a patient’s healthcare.
Tell me about a time you impacted a patient’s healthcare.
Tell me about a time you impacted a patient’s healthcare.
Tell me about a time you impacted a patient’s healthcare.
Activity Time!
STAR method
Practice does not make perfect. Only perfect practice makes perfect.
Practice
Video Job Interview