standard supplemental data for use in hedis and star ...€¦ · 4/3/2019  · standard...

9
Vol. 3, No. 1 “Cheers to a New Year and another chance for us to get it right” Oprah Winfrey I hope the beginning of this new year finds you filled with the enthusiasm I feel for the potential of what lies ahead of us. When Eric Rosow and I started Diameter Health six years ago we dedicated ourselves to improving healthcare quality and efficiency through the intelligent use of data. The Health Information Exchange market was first to recognize the value of Diameter Health’s technology to standardize and normalize clinical data from diverse sources. We are grateful for the belief you have demonstrated in us and proud about what we have accomplished together- in becoming NCQA certified technology, in developing a best in class Hosted Solution, and in responding to your feedback for product improvements. Our team has grown commensurate with our success as we now have over 30 team members on staff. 2019 finds us on the cusp of additional exciting market growth. Most prominent is the emergence of health plans as a growth opportunity for both Diameter Health and our HIE partners. In fact, more than half of Payer CIOs surveyed by Gartner identified clinical data integration (CDI) as a top five investment priority for Payer organizations. In addition, Gartner identified that healthcare Payer IT organizations generally lack the specific expertise needed to execute clinical data integration initiatives. This leads to suboptimal business outcomes. Long story short, Payers are increasingly leveraging HIEs and Diameter Health to create

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Page 1: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Vol 3 No 1

Promoting Community Quality

ldquoCheers to a New Year and another chance for us to get it rightrdquo Oprah Winfrey

I hope the beginning of this new year finds you filled with the enthusiasm I feel for the potential of what liesahead of us

When Eric Rosow and I started Diameter Health six years ago we dedicated ourselves to improvinghealthcare quality and efficiency through the intelligent use of data The Health Information Exchangemarket was first to recognize the value of Diameter Healthrsquos technology to standardize and normalize clinicaldata from diverse sources We are grateful for the belief you have demonstrated in us and proud about whatwe have accomplished together- in becoming NCQA certified technology in developing a best in classHosted Solution and in responding to your feedback for product improvements Our team has growncommensurate with our success as we now have over 30 team members on staff

2019 finds us on the cusp of additional exciting market growth Most prominent is the emergence of healthplans as a growth opportunity for both Diameter Health and our HIE partners In fact more than half ofPayer CIOs surveyed by Gartner identified clinical data integration (CDI) as a top five investment priority forPayer organizations In addition Gartner identified that healthcare Payer IT organizations generally lack thespecific expertise needed to execute clinical data integration initiatives This leads to suboptimal businessoutcomes Long story short Payers are increasingly leveraging HIEs and Diameter Health to create

standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for bettercare management The potential value of incremental clinical data is significant and represents a completelynew business use case for all of us

Best wishes for 2019 from all of us at Diameter Health Enjoy this edition of DataPoint and continue to let usknow your feedback as we continue our journey with you to improve healthcare quality through the intelligentuse of data

John DAmore

Founder President and Chief Strategy Officer

Blog Chun Li Chief Data Scientist summarizes Diameter Health participation and her perspective on the

2nd NCQA Digital Quality Summit held in Wash DC Nov 14-15 2018

Article Diameter Health CEO Eric Rosow contributes to Fierce Healthcare article Health Industry VoicesmdashHow Amazonrsquos health venture could help turn unstructured EHR data into refined fuel with colleagues at

Sansoro

Article HITECHAnswers Publishes DrsquoAmore Article on Ambulatory Quality Reporting by John DrsquoAmorePresident and Chief Strategy Officer

Blog Still ldquoSwingingrdquo After All These Years by Eric Rosow CEO

Terminology Collaboration As part of a clinical data audit John Snyder Lead Medical Terminologistidentified LOINC codes in US laboratory results data mappings that were originally created in 2009 toaddress ordering issues for Canada Health Infoway These code descriptions look very similar to method-less result LOINC codes and can easily be erroneously mapped to LOINC Working with both RegenstriefInc and Canada Health Infoway Diameter Health is reviewing these codes and implementing solutions thatwill prevent further infiltration into the US Healthcare data system

Fusion

Added logic to vitals to display human-readable blood pressure in outbound CCD as a single line (eg12080) instead of multiple lines when possibleAbility to limit the number of vital sign entries that are included in an outbound summary CCD(mrnccd route) by a fixed number of vitals (per vital category) or date rangeAdded ability to preserve HTML ltbr gt line breaks in inbound human-readable content If the inboundcontent has them they will be parsed and stored as line breaks then converted back to HTML ltbr gtline breaks in outbound human-readable content

Significant improvements to the free text parsing of medication sigs (aka administration instructions)This involved review of a large body of real-world medications and working through consistency andaccuracy improvements Specific improvements include

Better management of dashes inside doses (eg take 5-325 mg tablet is not take 5 to 325mg This includes hard limits on the allowable ranges of dosingImprovements to the management of dose routes (nasal inhalation injection)New use of action verbs (inject and apply) in rebuilt human-readable sigBetter date and time managementImproved handling of units (eg 30 [IU] insulin) as a basis for administrationBug fix regarding the management of pain scores in patient instructionsBug fix regarding repeated units of measure and ingredient namesNew dose frequency mappings (eg 3-4 times per day)Select new ingredients doses and routes updated in reference filesBug fix for specified time management

Quality

For our customers serving as QCDRs reporting due March 31st 2019 should be done with the 2018 versionof measures and using the full 12 months of 2018 data

We continue to certify the 2018 eCQM measures as NCQA releases test decks The updated versions of all24 2017 measures are complete for 2018 and available for use While Diameter will continue to pursuecertification of the updates this is not required before measure use In addition three new measures areavailable for use

CMS144 ndash certifiedCMS 69 ndash final stages of certificationCMS 138 ndash final stages of certification

Certification of three additional measures is in progress

CMS 139CMS 90CMS 145

NCQA has yet to distribute test decks for the remaining seven new 2018 measures but we are watching andwill continue to update our progress at wwwdiameterhealthcom As we continue to work with NCQA torelease certified measures please evaluate measures you wish to make available in 2019 and share yourldquoAsksrdquo through supportdiameterhealthcom so that we can work together to set NCQA priorities

Finally we have updated our Quality UI - This new UI supports a selection of measure versions and dataranges Measure outcomes updates dynamically to reflecting changes in the data or measure selections Wewelcome customersrsquo feedback on this new UI and related functions

Congratulations to John DrsquoAmore Chun Li and many co-authors from the VA Theirpaper Interoperability Progress and Remaining Data Quality Barriers of Certified Health InformationTechnologies earned the Distinguished Paper Award at the AMIA 2018 Annual SymposiumWelcome new Diameter customers UCONN Reliance Health Collaborative HealthNet and Anthem

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 2: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for bettercare management The potential value of incremental clinical data is significant and represents a completelynew business use case for all of us

Best wishes for 2019 from all of us at Diameter Health Enjoy this edition of DataPoint and continue to let usknow your feedback as we continue our journey with you to improve healthcare quality through the intelligentuse of data

John DAmore

Founder President and Chief Strategy Officer

Blog Chun Li Chief Data Scientist summarizes Diameter Health participation and her perspective on the

2nd NCQA Digital Quality Summit held in Wash DC Nov 14-15 2018

Article Diameter Health CEO Eric Rosow contributes to Fierce Healthcare article Health Industry VoicesmdashHow Amazonrsquos health venture could help turn unstructured EHR data into refined fuel with colleagues at

Sansoro

Article HITECHAnswers Publishes DrsquoAmore Article on Ambulatory Quality Reporting by John DrsquoAmorePresident and Chief Strategy Officer

Blog Still ldquoSwingingrdquo After All These Years by Eric Rosow CEO

Terminology Collaboration As part of a clinical data audit John Snyder Lead Medical Terminologistidentified LOINC codes in US laboratory results data mappings that were originally created in 2009 toaddress ordering issues for Canada Health Infoway These code descriptions look very similar to method-less result LOINC codes and can easily be erroneously mapped to LOINC Working with both RegenstriefInc and Canada Health Infoway Diameter Health is reviewing these codes and implementing solutions thatwill prevent further infiltration into the US Healthcare data system

Fusion

Added logic to vitals to display human-readable blood pressure in outbound CCD as a single line (eg12080) instead of multiple lines when possibleAbility to limit the number of vital sign entries that are included in an outbound summary CCD(mrnccd route) by a fixed number of vitals (per vital category) or date rangeAdded ability to preserve HTML ltbr gt line breaks in inbound human-readable content If the inboundcontent has them they will be parsed and stored as line breaks then converted back to HTML ltbr gtline breaks in outbound human-readable content

Significant improvements to the free text parsing of medication sigs (aka administration instructions)This involved review of a large body of real-world medications and working through consistency andaccuracy improvements Specific improvements include

Better management of dashes inside doses (eg take 5-325 mg tablet is not take 5 to 325mg This includes hard limits on the allowable ranges of dosingImprovements to the management of dose routes (nasal inhalation injection)New use of action verbs (inject and apply) in rebuilt human-readable sigBetter date and time managementImproved handling of units (eg 30 [IU] insulin) as a basis for administrationBug fix regarding the management of pain scores in patient instructionsBug fix regarding repeated units of measure and ingredient namesNew dose frequency mappings (eg 3-4 times per day)Select new ingredients doses and routes updated in reference filesBug fix for specified time management

Quality

For our customers serving as QCDRs reporting due March 31st 2019 should be done with the 2018 versionof measures and using the full 12 months of 2018 data

We continue to certify the 2018 eCQM measures as NCQA releases test decks The updated versions of all24 2017 measures are complete for 2018 and available for use While Diameter will continue to pursuecertification of the updates this is not required before measure use In addition three new measures areavailable for use

CMS144 ndash certifiedCMS 69 ndash final stages of certificationCMS 138 ndash final stages of certification

Certification of three additional measures is in progress

CMS 139CMS 90CMS 145

NCQA has yet to distribute test decks for the remaining seven new 2018 measures but we are watching andwill continue to update our progress at wwwdiameterhealthcom As we continue to work with NCQA torelease certified measures please evaluate measures you wish to make available in 2019 and share yourldquoAsksrdquo through supportdiameterhealthcom so that we can work together to set NCQA priorities

Finally we have updated our Quality UI - This new UI supports a selection of measure versions and dataranges Measure outcomes updates dynamically to reflecting changes in the data or measure selections Wewelcome customersrsquo feedback on this new UI and related functions

Congratulations to John DrsquoAmore Chun Li and many co-authors from the VA Theirpaper Interoperability Progress and Remaining Data Quality Barriers of Certified Health InformationTechnologies earned the Distinguished Paper Award at the AMIA 2018 Annual SymposiumWelcome new Diameter customers UCONN Reliance Health Collaborative HealthNet and Anthem

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 3: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Sansoro

Article HITECHAnswers Publishes DrsquoAmore Article on Ambulatory Quality Reporting by John DrsquoAmorePresident and Chief Strategy Officer

Blog Still ldquoSwingingrdquo After All These Years by Eric Rosow CEO

Terminology Collaboration As part of a clinical data audit John Snyder Lead Medical Terminologistidentified LOINC codes in US laboratory results data mappings that were originally created in 2009 toaddress ordering issues for Canada Health Infoway These code descriptions look very similar to method-less result LOINC codes and can easily be erroneously mapped to LOINC Working with both RegenstriefInc and Canada Health Infoway Diameter Health is reviewing these codes and implementing solutions thatwill prevent further infiltration into the US Healthcare data system

Fusion

Added logic to vitals to display human-readable blood pressure in outbound CCD as a single line (eg12080) instead of multiple lines when possibleAbility to limit the number of vital sign entries that are included in an outbound summary CCD(mrnccd route) by a fixed number of vitals (per vital category) or date rangeAdded ability to preserve HTML ltbr gt line breaks in inbound human-readable content If the inboundcontent has them they will be parsed and stored as line breaks then converted back to HTML ltbr gtline breaks in outbound human-readable content

Significant improvements to the free text parsing of medication sigs (aka administration instructions)This involved review of a large body of real-world medications and working through consistency andaccuracy improvements Specific improvements include

Better management of dashes inside doses (eg take 5-325 mg tablet is not take 5 to 325mg This includes hard limits on the allowable ranges of dosingImprovements to the management of dose routes (nasal inhalation injection)New use of action verbs (inject and apply) in rebuilt human-readable sigBetter date and time managementImproved handling of units (eg 30 [IU] insulin) as a basis for administrationBug fix regarding the management of pain scores in patient instructionsBug fix regarding repeated units of measure and ingredient namesNew dose frequency mappings (eg 3-4 times per day)Select new ingredients doses and routes updated in reference filesBug fix for specified time management

Quality

For our customers serving as QCDRs reporting due March 31st 2019 should be done with the 2018 versionof measures and using the full 12 months of 2018 data

We continue to certify the 2018 eCQM measures as NCQA releases test decks The updated versions of all24 2017 measures are complete for 2018 and available for use While Diameter will continue to pursuecertification of the updates this is not required before measure use In addition three new measures areavailable for use

CMS144 ndash certifiedCMS 69 ndash final stages of certificationCMS 138 ndash final stages of certification

Certification of three additional measures is in progress

CMS 139CMS 90CMS 145

NCQA has yet to distribute test decks for the remaining seven new 2018 measures but we are watching andwill continue to update our progress at wwwdiameterhealthcom As we continue to work with NCQA torelease certified measures please evaluate measures you wish to make available in 2019 and share yourldquoAsksrdquo through supportdiameterhealthcom so that we can work together to set NCQA priorities

Finally we have updated our Quality UI - This new UI supports a selection of measure versions and dataranges Measure outcomes updates dynamically to reflecting changes in the data or measure selections Wewelcome customersrsquo feedback on this new UI and related functions

Congratulations to John DrsquoAmore Chun Li and many co-authors from the VA Theirpaper Interoperability Progress and Remaining Data Quality Barriers of Certified Health InformationTechnologies earned the Distinguished Paper Award at the AMIA 2018 Annual SymposiumWelcome new Diameter customers UCONN Reliance Health Collaborative HealthNet and Anthem

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 4: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Significant improvements to the free text parsing of medication sigs (aka administration instructions)This involved review of a large body of real-world medications and working through consistency andaccuracy improvements Specific improvements include

Better management of dashes inside doses (eg take 5-325 mg tablet is not take 5 to 325mg This includes hard limits on the allowable ranges of dosingImprovements to the management of dose routes (nasal inhalation injection)New use of action verbs (inject and apply) in rebuilt human-readable sigBetter date and time managementImproved handling of units (eg 30 [IU] insulin) as a basis for administrationBug fix regarding the management of pain scores in patient instructionsBug fix regarding repeated units of measure and ingredient namesNew dose frequency mappings (eg 3-4 times per day)Select new ingredients doses and routes updated in reference filesBug fix for specified time management

Quality

For our customers serving as QCDRs reporting due March 31st 2019 should be done with the 2018 versionof measures and using the full 12 months of 2018 data

We continue to certify the 2018 eCQM measures as NCQA releases test decks The updated versions of all24 2017 measures are complete for 2018 and available for use While Diameter will continue to pursuecertification of the updates this is not required before measure use In addition three new measures areavailable for use

CMS144 ndash certifiedCMS 69 ndash final stages of certificationCMS 138 ndash final stages of certification

Certification of three additional measures is in progress

CMS 139CMS 90CMS 145

NCQA has yet to distribute test decks for the remaining seven new 2018 measures but we are watching andwill continue to update our progress at wwwdiameterhealthcom As we continue to work with NCQA torelease certified measures please evaluate measures you wish to make available in 2019 and share yourldquoAsksrdquo through supportdiameterhealthcom so that we can work together to set NCQA priorities

Finally we have updated our Quality UI - This new UI supports a selection of measure versions and dataranges Measure outcomes updates dynamically to reflecting changes in the data or measure selections Wewelcome customersrsquo feedback on this new UI and related functions

Congratulations to John DrsquoAmore Chun Li and many co-authors from the VA Theirpaper Interoperability Progress and Remaining Data Quality Barriers of Certified Health InformationTechnologies earned the Distinguished Paper Award at the AMIA 2018 Annual SymposiumWelcome new Diameter customers UCONN Reliance Health Collaborative HealthNet and Anthem

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 5: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

NCQA has yet to distribute test decks for the remaining seven new 2018 measures but we are watching andwill continue to update our progress at wwwdiameterhealthcom As we continue to work with NCQA torelease certified measures please evaluate measures you wish to make available in 2019 and share yourldquoAsksrdquo through supportdiameterhealthcom so that we can work together to set NCQA priorities

Finally we have updated our Quality UI - This new UI supports a selection of measure versions and dataranges Measure outcomes updates dynamically to reflecting changes in the data or measure selections Wewelcome customersrsquo feedback on this new UI and related functions

Congratulations to John DrsquoAmore Chun Li and many co-authors from the VA Theirpaper Interoperability Progress and Remaining Data Quality Barriers of Certified Health InformationTechnologies earned the Distinguished Paper Award at the AMIA 2018 Annual SymposiumWelcome new Diameter customers UCONN Reliance Health Collaborative HealthNet and Anthem

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 6: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

February

Webinar RISE February 5 130pm ET Clinical Data Integration for Health Plans Acquisition andValue Creation Mike Baillie Vice President Clinical Integration amp Interoperability at United Healthcare willshare his perspectives on clinical data integration including strategies for data acquisition primary care usecases and the importance of data interoperability John DrsquoAmore will focus on specific data interoperabilitychallenges

HIMSS19 Orlando FL February 11-15 Visit Diameter Healthrsquos Booth 8441 We will alsohave a location within the Interoperability Showcase

March

RISE Nashville Summit March 17-19

2019 State Healthcare IT Connect Summit Baltimore MD March 18-20 ldquoBeen There Done Thatrdquo

Sometimes events just sneak up on us and we attend ndash perhaps with less fan fair than onerequiring months of prep but never without our desire to connect and learn

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 7: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Dec 3-4 ndash Glendale Arizona Diameter Health attended the 2018 Health Current Summit ampTrade Show

Lee Eubanks | Director of Product Management

Hometown Lebanon Tennessee High School Lebanon High School ndash Blue Devil

Favorite Quote ldquoTo go wrong in onersquos own way is betterthan to go right in someone elsersquosrdquo ndash Fyodor Dostoevsky

My Myers Briggs Star Wars character is INTJ ndash Palpatine I joined Diameter Health because hellip I am passionate

about improving healthcare through technology With theubiquity of EHRs in domestic healthcare settings the nextevolution of improving patient outcomes lies with providingthe most actionable data to providers and Irsquom excited towork for a company that shares my passion for exploringhow technology can have a measurable impact on patientcare

Anthony Lamparelli | Information Technology Specialist

Hometown Van Wert Ohio Waterford CT High School New London High School ndash Whalers

Favorite Quote ldquoWaste no more time arguing about what agood man should be Be onerdquo ndash Marcus Aurelius

My Myers Briggs Star Wars character is ISTJ - OwenLars

I joined Diameter Health because hellip Diameter Healthoffers an amazing learning experience and the people hereare incredibly smart and happy to help one another

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 8: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Randy Heath | Manager of Technical Documentation and Training

Hometown North Haven CT High School Notre Dame High School - the Knights Green amp Gold

Favorite Quote ldquoHow lucky I am to have something thatmakes saying goodbye so hardrdquo ndash Winnie the Pooh

My Myers Briggs Star Wars character is Padme Amidala (ENFJ) I joined Diameter Health because hellip I wanted to be part of a

respected and growing company with a product I believe inand to work with people who share the same passion

Tom Kies | Software Quality Engineer

Hometown amp High School Deliberately unansweredbecause these are security questions

Two truths and a lie

I once was a news reader on a cable access televisionprogramI was only able to parallel park a car after learning todo it with a transit busI enjoy QA testing software

My Myers Briggs Star Wars character is ESTJ ndash DarthVader

I joined Diameter Health because hellip I want to see only ourbest product leave the building Thatrsquos what our customersexpect and thatrsquos what they deserve

Todd Richards | Senior Manager Technical Support

Hometown South Burlington VT High School South Burlington High School

Rebels blue amp gray Favorite Quote ldquoFor small creatures such as we the

vastness is only bearable through loverdquo ~Carl Sagan My Myers Briggs Star Wars character is ENFJ - Padme

I joined Diameter Health because hellip I love what DiameterHealth is trying to do and how theyrsquore trying to do it

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences

Page 9: standard supplemental data for use in HEDIS and STAR ...€¦ · 4/3/2019  · standard supplemental data for use in HEDIS and STAR programs and also a robust data asset for better

Diameter has such a unique opportunity to affect healthcarepositively I immediately knew it was for me

Isabella Works | Assistant Controller

Hometown Derby CT High School Sacred Heart Academy ndash Pacers Red and

White Favorite Quote ldquoA goal without a plan is just a wishrdquo -

Antoine de Saint-Exupeacutery My Myers Briggs Star Wars character is ENFJ ndash Padme

Amidala (The Giver) I joined Diameter Health because hellip It is a great

opportunity to learn and grow in such an innovativecompany

Learn about the rest of the Diameter Health team here

Questions or comments

Contact Tom Gaither Vice President of Marketing or

send to feedbackdiameterhealthcom

unsubscribe from all emails | update subscription preferences