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PC-SOP-NS-001-v03
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Standard Operating Procedure
Nutrition Suite at the PERFORM Centre
PC-SOP-NS-001-v03
Revision History
Version Reason for Revision Date
03 Reviewed and updated every two years
Specific changes in this version:
i. Change in Authorization manager
ii. Change job title for author
iii. Revised title of SOP document and relevant documents
iv. Change in the text describing the Purpose, Scope, Section titles
v. Definition of Terms
vi. Removal of Thermometer calibration (described in detail in PC-POD-NS-001)
Dec./06/2016
Summary This SOP establishes area specific procedures for access, emergency response, food safety and general hygiene in the PERFORM Centre’s Nutrition Suite. Expectations for General Access and Emergency Response to PERFORM are referenced.
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Table of Contents
SUMMARY ------------------------------------------------------------------------------ 1
1. DEFINITION OF TERMS -------------------------------------------------------- 3
2. INTRODUCTION ---------------------------------------------------------------- 4
2.1 BACKGROUND -------------------------------------------------------------------------------------------- 4 2.2 PURPOSE --------------------------------------------------------------------------------------------------- 4 2.3 SCOPE ------------------------------------------------------------------------------------------------------ 4 2.4 RESPONSIBILITY -------------------------------------------------------------------------------------------- 4 2.5 RELEVANT DOCUMENTS ---------------------------------------------------------------------------------- 4
3. GENERAL CONDITIONS ------------------------------------------------------- 5
4. GENERAL FOOD SAFETY PRACTICES --------------------------------------- 5
4.1 HANDWASHING ------------------------------------------------------------------------------------------ 5 4.2 FOOD STORAGE ------------------------------------------------------------------------------------------- 5 4.3 TEMPERATURE CONTROL -------------------------------------------------------------------------------- 6 4.4 CROSS-CONTAMINATION ------------------------------------------------------------------------------- 6 4.5 CLEANING AND SANITATION --------------------------------------------------------------------------- 6 4.6 WASTE REMOVAL ----------------------------------------------------------------------------------------- 7
5. NUTRITION SUITE GENERAL HYGIENE PRACTICES ------------------- 7
5.1 WOUNDS -------------------------------------------------------------------------------------------------- 7 5.2 SICKNESS --------------------------------------------------------------------------------------------------- 8
6. EMERGENCY SCENARIOS IN THE NUTRITION SUITE ------------------ 8
6.1 FIRE ALARM AND EVACUATION -------------------------------------------------------------------------- 8 6.2 MINOR MEDICAL EMERGENCY (NON-LIFE THREATENING) -------------------------------------------- 9 6.3 MAJOR MEDICAL EMERGENCY (LIFE-THREATENING) --------------------------------------------------- 9 6.4 EVACUATION ROUTES FOR THE NUTRITION SUITE ------------------------------------------------- 10 6.5 INCIDENT REPORTING FOR THE NUTRITION SUITE ------------------------------------------------- 10
APPENDIX I: POSTED DOCUMENTS
APPENDIX II: RECORDING DOCUMENTS
APPENDIX I1I: SOP TRAINING RECORD FORM
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1. Definition of terms
Activities Component of work or a function performed during the course of a project or program.
Collaborator Someone who works with a user, project/program lead or principal investigator on a project or program at PERFORM
Community project A new set of community services offered by PERFORM open to the general public where the end result is either a community program or completion of the project.
HACCP Hazards Analysis and Critical Control Points – Internationally recognized food safety standards. The principles are applied in the Nutrition Suite.
MAPAQ Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec
Metabolic Kitchen Kitchen used for meal preparation by PERFORM employees or collaborators for activities; holds a permit from MAPAQ; adheres to HACCP requirements.
Participant Person who is enrolled in community programs/projects and/or research programs/projects.
PERFORM employee Concordia employee that has been assigned to PERFORM.
Platform Supervisor Person responsible for all activities in a given area of PERFORM such as the athletic therapy clinic, clinical analysis laboratories, conditioning floor, etc.
Principal Investigator (PI)
Head researcher that is responsible for all aspects of a given research project or program at PERFORM.
Safety First fire suppression System
Fire prevention system installed in the Metabolic and Teaching Kitchens.
Scientific Director Senior executive of PERFORM responsible for all research and administrative aspects of the centre
Teaching Kitchen Kitchen used for teaching purposes by users for activities
User Person using space or equipment at the PERFORM Centre that has received adequate technical and safety training.
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2. Introduction 2.1 Background
The Nutrition Suite within PERFORM has two kitchens identified as a Teaching Kitchen and a Metabolic Kitchen. These kitchens will be used by a wide variety of users for education, community and research activities.
2.2 Purpose
This SOP is area specific to the kitchens located in the Nutrition Suite (S1.226, S1.223 and S1.224). This document covers training and operational procedures for any user within the kitchens. Expectations for food safety and hygiene will also be described. Procedures covering the activation and deployment of emergency situations that could occur in the kitchens will be outlined. The Teaching Kitchen is not used for preparation of food for sale, but rather for cooking classes where users and participants prepare the food that they consume. The Metabolic Kitchen may be used for research, community or education projects and food may be prepared and sold.
2.3 Scope
This SOP affects all users who will be involved in activities in the PERFORM Nutrition Suite.
2.4 Responsibility
It is the responsibility of the Platform Supervisor to ensure that food safety standards are communicated, applied and adhered to. Users are responsible for reading and applying the practices as outlined in the current and all related SOPs and PODs (see section 2.5).
2.5 Relevant documents
• VPS-7 Policy on Food or Beverage Service on University Space
• VPS-42 Policy on Injury Reporting and Investigation
• PC-SOP-GA-007 General Access to PERFORM Centre
• PC-SOP-GA-009 Emergency Response Procedures at the PERFORM Centre
• PC-POD-NS-001 General food safety and hygiene procedures
• PC-POD-NS-002 Nutrition suite Safety First fire suppression system
• Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec (MAPAQ) Guide des bonnes pratiques d’hygiène et salubrité alimentaires, 2013
• Health Canada, Food allergies
NOTE: This SOP defers to Concordia Policies at all times
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3. General conditions
The PERFORM Nutrition Suite Supervisor will orient the user to the Nutrition Suite prior to the activities. The food safety and hygiene practices reflect the expectations of the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec (MAPAQ) who enforce food safety practices for establishments in collaboration with the City of Montreal. The internationally recognized standard for food safety is the Hazards, Analysis and Critical Control Points (HACCP); where applicable, the requirements for this standard are applied in the Nutrition Suite.
4. General food safety practices Users must read PC-POD-NS-001 “General food safety and hygiene procedures” and complete the training record form prior to activities. In accordance with the MAPAQ certification requirements for the Metabolic Kitchen the following practices are adhered to in the Teaching Kitchen:
i. The Platform Supervisor has undergone the required training process. ii. MAPAQ permits and attestations for the above are posted and clearly visible.
4.1 Handwashing
i. There are specific sinks for handwashing purposes. Hands should not be washed in food preparation sinks.
ii. Signs are posted to indicate when to wash hands and how to wash hands (see Appendix 1 “MAPAQ Lavage des mains”). Generally, wash often and very well! Activities will commence with attention brought to handwashing stations.
4.2 Food storage
4.2.1 Refrigerators Food stored in the refrigerators should be organized according to the posted charts to prevent contamination (see Appendix 1”Disposition des aliments dans un réfrigerateur unique”).
4.2.2 Dry ingredient storage Food items should not be stored near cleaning and sanitization chemicals. Items in boxes should not be placed on the ground.
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4.3 Temperature control
While the kitchen is in regular use (used at least once on a weekly basis), the temperatures of refrigerators and freezers are checked and recorded daily by the Platform Supervisor (see Appendix II “Registre de vérification des températures de conservation des aliments (ambiantes)”. Otherwise for slower periods where cooking classes are not occurring regularly, temperatures of refrigerators are checked on a weekly basis.
Participants of cooking classes are encouraged to take the temperatures of food items throughout the food preparation process during possible defrosting, cooking, cooling and reheating (see Appendix II “Registre quotidien des températures / Daily temperature log”). Internal cooking temperatures recommended to prevent food-borne illness are posted (see Appendix 1 “Les temperatures de cuisson”).
4.4 Cross-contamination
Cross-contamination needs to be controlled to prevent food-borne illness and reactions related to food allergies and food intolerances, some of which are potentially fatal.
i. Food ingredients used need to be clearly labeled with an ingredient list. ii. Caution is used when working with the ten foods that are designated by Health
Canada as a priority allergen. These are associated with severe allergic reactions, including anaphylaxis, respiratory distress and death. Briefly, these are peanuts, tree nuts, sesame seeds, soy, milk, eggs, fish including crustaceans and shellfish, mustard, wheat and other cereal grains containing gluten, and sulphites. Working with these food items is extremely delicate, even trace amounts in other food dishes as a result of cross contamination can provoke a severe allergic reaction. For each food order placed, a recording document that lists all food ingredients present in the kitchen that include the ten priority allergens is kept (see Appendix II Grocery list and Traceability). Clear documentation of these ten priority allergens on recipes using CONTAIN and MAY CONTAIN statements allows for traceability of these ingredients.
iii. Proper hand washing and food preparation techniques are familiar to users to prevent cross-contamination.
iv. Storage of food ingredients is outlined in posted documents and respects the requirements outlined by MAPAQ.
4.5 Cleaning and sanitation
Sanitation standards are posted in the Teaching Kitchen and recommended to participants of cooking classes. Users are familiar with proper techniques. Attention will be brought to this at the beginning of activities by the Platform Supervisor. Refer to Appendix 1 “Techniques de nettoyage”. Following activities, counters, sinks, stoves,
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tables and carts are cleaned and sanitized by users and recorded in the Table of procedures for cleaning and sanitizing (see Appendix II “Tableau des procedures de nettoyage et d’assainissement – Les lieux)
4.6 Waste removal
Food waste and compost is removed within 24-hrs following an activity. Food waste and/or compost are stored in closed and sealed specified containers at workstations. Recycling is removed weekly.
5. Nutrition Suite general hygiene practices Signs are posted that outline requirements with respect to personal Hygiene, dress code, jewelry and hygienic conduct (see Appendix 1 “Les trois precautions personnelles). Clean aprons and hairnets will be worn during food preparation. Users will refer to PC-POD-NS-001 “General food safety and hygiene procedures” and complete the training record form prior to activities. Because open wounds and sickness represent a significant food safety hazard these topics need to be addressed by users to participants prior to activities.
5.1 Wounds
If no infection: i. Cover with the appropriate Band-Aid ii. If the wound is on a hand, wear a glove over top of the Band-Aid.
If infectious or the wound has secretions:
i. Do not come in contact with food or the area.
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5.2 Sickness
For symptoms such as diarrhea, nausea, vomiting, fever, respiratory infection and/or intestinal problems:
i. Do not come in contact with food or the area. ii. In the case of gastroenteritis, start work only 48 hours after symptoms have
completely ceased.
6. Emergency scenarios in the Nutrition Suite
Concordia University has two campuses and over 70 buildings. The university policy is that in any emergency situation necessitating a 9-1-1 call the procedure is to call Security (x 3717) first, a Security agent will then place a 9-1-1 call and be able to direct 9-1-1 responders to appropriate location. For the specific kitchen emergency scenarios outlined below, an incident report to Environmental Health and Safety needs to be completed (see section 6.5). Refer to PERFORM’s Emergency Response Plan (PC-SOP-GA-009) for all procedures.
6.1 Fire alarm and evacuation
6.1.1 Preliminary containment of fire:
Use the following preliminary containment options. - Lids: putting the lid on a pot - Oven doors: keeping the oven door closed if the fire is in the oven, - Fire blanket: using the fire blanket affixed in the entryway to the kitchen.
Pull hard to open the cabinet door.
If these measures do not contain the fire, proceed to the next step. 6.1.2 Safety First fire suppression system:
Activate Safety First fire suppression by pulling the lever (located above fire extinguishers). This will start the sprinkling system above all four cooking stations. (see PC-POD-NS-002 “Safety First fire suppression system”).
If these measures do not contain the fire, proceed to the next step.
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6.1.3 Fire extinguishers:
Use fire extinguishers after the Safety First fire suppression system is activated.
If these measures do not contain the fire, proceed to the next step. 6.1.4 Call Security (x 3717) to activate 9-1-1:
i. Use the Emergency communications box to contact Security (or x 3717) or 514-848-3717; ask them to call 9-1-1 and to evacuate the building.
ii. Evacuate the building according to PERFORM’s Emergency Response Plan (PC-SOP-GA-009). Briefly, direct participants to exit either kitchen; and proceed towards the elevator, turn right, and proceed through the doors on the left-hand side that lead to the back door to exit the building. Proceed left along the back of the building and then left on the path that leads to the front lawn facing Sherbrooke West (see Figure 1).
6.1.5 Fire alarm or fire occurring external to the kitchens
i. In the event of a fire alarm necessitating evacuation of the premises, ensure that stove-top burners, ovens and small appliances are turned off.
ii. Evacuate the kitchen according to the route outlined in PC-SOP-GA-009 Emergency Response PERFORM (see Section 6.4 below).
6.2 Minor medical emergency (non-life threatening)
6.2.1 Cuts, burns and wounds
i. There is a First Aid Kit located by the handwashing sink for minor cuts and burns.
ii. For cuts or wounds on hands and upper arms, ensure that the area is bandaged and covered; wear plastic gloves on the affected hands to prevent contamination.
iii. For serious injuries, call Security (x 3717).
6.3 Major medical emergency (life-threatening)
6.3.1 Food allergy (at-risk for anaphylaxis)
Inquire at the onset of all activities if participants have food allergies and if they are carrying an Epipen. If yes,
i. ask the participant to identify where the Epipen is located ii. ask to see the expiration date iii. ask if they also have asthma and puffers that need to be administered following
an Epipen injection.
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South side
6.4 Evacuation routes for the Nutrition Suite
The floor plans below illustrate the possible evacuations routes to be taken in case of emergencies. The gathering point is at fence bordering Sherbrooke West.
Figure 1 Basement Level
6.5 Incident reporting for the Nutrition Suite
In the case of the afore-mentioned emergency scenarios, the Concordia Policy on Injury/Near-miss Reporting and Investigation should be followed (see VPS-42). An Injury/Near-miss report can be found with Environmental Health & Safety. Additional possible scenarios specific to the kitchens which could warrant an incident report are outlined below. 6.5.1 Glass control and breakage
All products exposed to broken glass should be disposed of by placing in a puncture resistant container, such as a rigid plastic container or corrugated cardboard box and labeled “Broken glass” to prevent further injury.
6.5.2 Water infiltration and condensation
i. All products exposed should be disposed of. ii. Inform PERFORM Nutrition Suite staff.
6.5.3 Chemical spill
i. All products exposed should be disposed of. ii. Check MSDS data sheets in S1.224
6.5.4 Fires, minor and major medical emergencies
See Sections 6.1, 6.2, 6.3
East-side
Teaching Kitchen
Metabolic Kitchen
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APPENDIX I
Posted documents
PC-SOP-NS-001-v03
MAPAQ “Lavage des mains”
PC-SOP-NS-001-v03
PC-SOP-NS-001-v03
PC-SOP-NS-001-v03
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APPENDIX I1
Recording Documents
PC-SOP-NS-001-v03
Registre de vérification des températures de conservation des aliments (ambiantes) Temperature recording document for food conservation (ambient temperatures)
Date
Heure / Time
Calibration des thermomètres (#)
CUISINE MÉTABOLIQUE / METABOLIC KITCHEN (S1.226)
Entreposage / Dry storage (Mét, S1.228) :
Réfrigérateur / Refrigerator (Mét, S1.229):
Congélateur / Freezer (Mét, S1.230):
Réfrigérateur / Refrigerator (Mét, S1.227) :
CENTRE DE NUTRITION / TEACHING KITCHEN (S1.224)
Réfrigérateur no.1 / Refrigerator #1 (TK, S1.224) :
Congélateur no.1 / Freezer #1 (TK, S1.224) :
Réfrigérateur no.2 / Refrigerator #2 (TK, S1.224) :
Congélateur no.2 / Freezer #2 (TK, S1.224) :
Responsable (initials) :
Cuisine Métabolique / Metabolic Kitchen = (Mét) S1.226; Centre de nutrition / Teaching Kitchen = (TK) S1.223 Réfrigérateur : entre 0 °C et 4 °C, ou à 5 (TK) Congélateur : moins de -18 °C Réchaud : 60 °C et plus
Si la température n’est pas conforme aux normes, il faut : 1. aviser la coordinatrice : _____________________________; 2. placer les aliments dans une unité fonctionnelle le plus tôt possible.
PC-SOP-NS-001-v03
DATE: REPAS:
Nom du produit / Product Name
CUISSON / COOKING °C (°F)
ÉVAL / TASTE PANEL A=Excellent B=Acceptable C=Correction D=Rejeté
CONSERVATION / HOLDING °C (°F)
REFROIDISSEMENT / COOLING °C (°F)
21 °C (70°F) en 2 hrs 4 °C (40°F) en 4 hrs
RECHAUFFEMENT / REHEATING °C (°F)
74 °C (165°F) en 2 hrs
Temp std pour 15 s
Heure Time Temp Temp std
pour 15 s Heure Time Temp Heure
Time Temp Début Start
Temp initiale
Temp à 2 hrs
Temp à 4 hrs
Début Start
Fini à Finish
Temp interne
Initiales SOUP : SAUCE :
71-82 °C
(160-180°F)
71-82 °C
(160-180°F)
PLAT PRINCIPALE / MAIN ENTRÉE :
Volaille, farce : 74°C (165°F)
Viande, rôti, porc, gibier,
bœuf hachée, mets à base
d’œufs : 68°C (155°F)
Veau, agneau, viandes rouges, poissons, fruits
de mer: 63°C (145°F)
Viande, volaille,
poisson, fruits de mer œufs : 63-74 °C
(145-165°F)
Autres plats :
71°C (160°F)
STARCH / FÉCULENT :
71-82 °C (160-180°F)
71°C (160°F)
VEGETABLE / LÉGUMES :
60°C (140 °F)
60°C (140 °F)
PERFORM Nutrition Suite Registre quotidien des températures / Daily temperature log
Points de contrôle critique ARMPC/ HACCP Critical Control Points
Garder en archives pendant un an. / Keep on file for one year.
PC-SOP-NS-001-v03
Grocery list and Traceability
*10 allergènes alimentaires prioritaires : les arachides, les noix, les graines de sésame, le soja, le lait, les oeufs, le poisson, y compris les crustacés et les mollusques, la moutarde le blé et autres grains céréaliers contenant du gluten, et les sulfites/ 10 priority food allergenes : peanuts, tree nuts, sesame seeds, soy, milk, eggs, fish including crustaceans and shellfish, mustard, wheat and other cereal grains containing gluten, and sulphites
Example: done for each recipe that is part of a cooking class menu
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APPENDIX I1I
SOP Training Record Form
PC-SOP-NS-001-v03
SOP Title
Nutrition Suite at the PERFORM Centre SOP Code
Ownership Document type Area SOP Number Version
PC SOP NS 001 03 Training Record
Full Name
Institution
Contact (email or phone number)
Signature
Sign here Date