stakeholder mapping - service design workshop tools

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Page 1: Stakeholder Mapping - service design workshop tools
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STAKEHOLDER MAPPING WORKSHEETS

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DATASET FROM WORKSHEETS

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NETWORK GRAPH

•BASIC NETWORK GRAPH

•CAN BE USED TO IDENTIFY KEY HUBS IN A NETWORK

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5OFFICE & EPA LINKS

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6E.G. KEY INTERNAL HUBS

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7E.G. KEY EXTERNAL HUBS

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ALLUVIAL DIAGRAM

•ALLUVIAL DIAGRAMS REPRESENT FLOWS AND SHOW CORRELATIONS BETWEEN CATEGORICAL DIMENSIONS

•THEY VISUALLY LINK ELEMENTS SHARING THE SAME CATEGORIES

•IT CAN PRESENT THE EVOLUTION OF A CLUSTER (E.G. PEOPLE BELONGING TO A SPECIFIC GROUP)

•IT CAN ALSO BE USED TO REPRESENT BIPARTITE GRAPHS, USING EACH NODE GROUP AS DIMENSIONS.

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SHOWING LINKS BY SECTOR (PUBLIC/PRIVATE) AND BY LOCATION (IRELAND/INTERNATIONAL)

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SHOWING LINKS TO EXTERNAL ORGANISATIONS/INDIVIDUALS

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SOCIAL NETWORK ANALYSIS

•SCALE OF NODES = DEGREE

•DEGREE MEASURES THE NUMBER OF CONNECTIONS FOR A GIVEN ELEMENT. IN GENERAL, ELEMENTS WITH HIGH DEGREE ARE THE LOCAL CONNECTORS AND HUBS.

•NODE COLOURS •RED = OFFICE •YELLOW = WIDER EPA •ORANGE = EXTERNAL

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explore different type of linkages e.g. balanced