Staffing Industry Sales Communications Benchmarking Survey

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Demographics (Who Took the Survey)

Usage of Communication Methods

Trends & Effectiveness

Software Usage & Selection

Candidates Response & Summary

Demographics

Who took this survey?45 Staffing Firm Respondents by Title

Who took this survey?Survey Responses by Type

How fast did you grow in 2014, and how fast do you expect your company to grow in 2015?

Over half of staffing firms expect togrow more than 20% in 2015.

Communication Strategy

What percentage of your company’scommunication is based on the following methods?

Companies predicting growth of 50%+ in 2015 communicate through social

media and SMS texting significantly more than lower growth firms.

How companies usetext messaging:

Trends & Effectiveness

Email response rate trends &text messaging effectiveness

SMS Sentiment

How much do you agree with thefollowing statements?

Both fast and slow growthfirms have similar perceptionsabout texting. But, fast growthfirms use it more extensively.

Software Usage & Selection

Does your company use a text message communication software? If so, which one?

Do you subscribe to any of the following publications/services?

Does your company use power dialersto improve recruiter efficiency?

Candidate Response

How do candidates respond to your company’s use of text messaging?