staff retention in - map your show · 2014-02-28 · staff retention in construction employment a...
TRANSCRIPT
Staff Retention in Construction Employment
A Unique Perspective
What is this guy up to
ScienceArt
Our Unique Perspective
bull33 Years
bull700k Contacts
bull2500 Connections per day
Retention Secret = 1 Thing
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
What is this guy up to
ScienceArt
Our Unique Perspective
bull33 Years
bull700k Contacts
bull2500 Connections per day
Retention Secret = 1 Thing
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
ScienceArt
Our Unique Perspective
bull33 Years
bull700k Contacts
bull2500 Connections per day
Retention Secret = 1 Thing
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Our Unique Perspective
bull33 Years
bull700k Contacts
bull2500 Connections per day
Retention Secret = 1 Thing
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Retention Secret = 1 Thing
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
ldquoMoney has never made man
happy nor will it there is
nothing in its nature to
produce happinessrdquo
ndash Benjamin Franklin
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Keys to Retention
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Communication
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Opportunity
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Family
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Culture of Fellowship
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Challenging Work
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Appreciation
Recognition
Value
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Trustand
Integrity
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Keys to Retention
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Tools to Improve
ldquoPrice is what you pay Value is what you getrdquo
-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Create Fellowship
Have Fun Together
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Engage the Family
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Track Commitments ndash Keep Them
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Develop Career Plans
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Harness the Power of Appreciation
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Employee AppreciationRecognition
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
bull A phone call from the bossmanager
bull A ldquopat on the backrdquo
bull Annual or semi-annual reviews
bull Unexpected rewards (ex Gift card to restaurant)
bull Public andor monetary recognition of success
bull Company outings ndash hiking skiing cookouts etc
bull Dinner with boss and spouse
bull Allow employees to evaluate boss
bull Hunting trips
bull Credit card for Saturday night family dinners
bull Company beach house trips
bull Days off for community service
bull Professional sports gamestickets
bull Golf Outings
bull PresidentOwner stopping by desk to say hello
bull Family parties
bull Always know how an associate is doing provide
feedback
bull Follow-through on bonuses and raises
bull Give credit where credit is due
bull Treat employees with respect by making them
feel valued and needed
bull Do not put employees in bad or no-win
situations
bull Truly get to know your employees on a personal
level
bull Follow-through on promises
bull Timely communication
bull Show concern for them personally and for
family matters
bull Give total trust
bull Do not micromanage
bull Respect on all levels including clients vendors
and partners
What Others Are Doing Pick any and start
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
SESSION
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
We Practice What We Have Learned
RETENTION
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Kimmel amp Associates Retention
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
What is the One Thing
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
1 Thing = Feel Special
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
Simple - Start Today
ldquoThere seems to
be some perverse
human
characteristic
that likes to
make easy things
difficultrdquo-Warren Buffet
