st. matthew’s bracondale house annual report › 2018 › 05 › annual...5 st. matthew’s...

2017

St. Matthew’s Bracondale House

Annual Report

2 St. Matthew’s Bracondale House II Annual Report 2017

Table of Contents

Letter from the Chair: Making Vision a Reality 3

Board of Directors 4

Staff 4

Executive Director’s Report: To Triumph and Success 5

Our Funders 7

Foundations 7

Our Partners 8

Across Generations...Community Stays: Baba Torres 9

Financial Highlights 10

Supportive Housing 13

Hallway Renovation Project 14

Historical Moments 17

Individual Donors 18

Business Donors 19

New Tenants 20

Focused on Impact: Barbara Bailey 21

Programs 22

Ode to Bracondale 24

In Loving Memory 25


Letter from the Chair:

Making Vision a Reality

As we conclude another tremendously successful year and I reflect on all of the accomplishments that we achieved, I find myself in a state of awe. When I think about the hallway renovation project - and the degree of difficulty in managing a project of this size, scope and complexity; the myriad of social and recreational activities available to our residents, and the highly regarded and critical dining program, I am amazed that all of this was achieved with such a high degree of success and service. Intuitively, I know it is the result of the incredibly talented and dedicated staff that Bracondale is fortunate to employ. The manner in which they conduct themselves with our industry partners, contractors, suppliers, and most importantly our residents is exemplary. The expectations that they hold themselves to is underpinned by a culture of respect and compassion and a prevailing attitude of caring deeply about their work and the people that they serve.

As the Chair of the Board for Bracondale, I take inspiration from the work and dedication of the staff and attempt to hold the Board accountable to be equally as committed and dedicated. To this end, the Board has been developing ambitious goals for the future to ensure that we are able to continue to provide an extremely high level of service to the community. We also want to make sure that we are well positioned and resourced to seize opportunities as they present themselves and overcome challenges as they arise. Finally, on behalf of my fellow Board members, I would like to thank all of the staff and volunteers for their dedication and hard work over this past year.

Paul Handley

Chair of the Board of Directors


Board of Directors

President

Paul Handley

Treasurer

Christine Pearce

Secretary

Marty Linton

Members

Irving Cho

Lynne Lamb

Christopher Neuman

Marija Padjen

Linda MacDonald

Dana Markle

Robert Weppler

Executive Director

Susan DesLauriers

Program Director

Todd Hazelton

Supportive Housing Manager

Kenta Thomas

Housing Manager

Melissa Scott

Brenda Silveira

Housing Support Coordinator

Carrie Ann Cacho

Communications and Fundraising Coordinator

Meraj Zafar

Superintendents

Sandy Zhang

Renwick Burnett

Tyler Foster

Cook

Margaret Welsh

Personal Support Workers

Emelyn Llonillo

Hilda Marquez

Aurora Milla

Marian Ragucos-Basbas

Ludina Santos

Arcelie Savedra

Maria Soccorro Tiamzon

Staff


Executive Director’s Report: To Triumph

In 2017, we celebrated Bracondale’s 35th anniversary and Canada’s 150th Birthday. In order to commemorate both events, we installed murals on 6 of our floors. The murals depicted Canadian settings from Western to Eastern Canada. We hope that our residents and staff will be filled with warm memories as they see familiar landscapes from across Canada.

In 1979, Reverend Gordon Hume, Minister of St. Matthew’s United Church, gathered members from the surrounding United Church congregations of Timothy Eaton Memorial, Deer Park and the local community to plan affordable housing for seniors. These members of the Bracondale House Committee were aware that many seniors in their congregations needed an affordable, secure place to live and a place to consider “home”. With funding from CMHC (Canada Mortgage and Housing Corporation) and approval for the zoning plans of the buildings from the City of Toronto, they designed a small housing building for families and a high-rise building for seniors. The seniors’ building included comfortable suites and facilities such as the kitchen, dining room and spacious lounges on the ground floor. Additionally, the lower recreation area had a kitchen, medical suite and hairdressing salon for the seniors to take advantage of. From that time, we have offered units at market rent. Alternatively, with funding from the City of Toronto, we also offer rent subsidies for seniors and family tenants with low-income.

In 1982, tenants started moving into Bracondale. The buildings were designed to fit within the community to reduce the stigma typically associated with affordable housing. As a result, our tenants have integrated into the community and easily established their own networks and personal connections within the local community.

Upon completion of our building, the staff consisted of three people: the Administrator, a part-time program coordinator and a superintendent. In 1997, with funding from the Ministry of Health, we expanded our staff from funding that we received from the Ministry of Health for our supportive housing services. Today,

Bracondale has grown to 17 staff members which consist of the office, janitorial and the supportive housing team including the Personal Support Workers. Amongst our staff, we have been fortunate in maintaining a strong culture of service, respect and teamwork for many years. Our residents inspire the work that we do. We love hearing stories of happiness after residents begin new chapters in their lives with us. Tenants make new friends and take advantage of the many social activities offered at Bracondale.

Throughout the years we have managed our assets to ensure that our buildings are well maintained. This includes annual inspections of the units to carry out necessary repairs, renovating units for new tenants and our Reserve Fund Study which gives us a good understanding of the condition of our building. As our CMHC mortgage ended in October 2017, we will be able to allocate more money to our reserve fund which will allow us to pay for the identified major capital projects in the coming years.

In 2017, we started and completed the renovation of our hallways. This was a huge success. The staff members of the company, Cooper Gordon, were so helpful, kind and respectful of the residents’ needs during the renovation. The residents were patient with the demolition and remodelling of the hallways

& CONTINUED SUCCESS

“

The buildings were designed to fit within the

community to reduce the stigma

typically associated with affordable housing.

”


that interfered with their daily lives. Additionally, staff members worked well with Cooper Gordon and the residents in keeping everyone informed about scheduled work. In addition, staff helped residents move safely through the hallways so that they could continue to do their daily activities. We are extremely pleased to receive so many compliments about how the hallways look so elegant. One of our resident’s grandchildren asks when he can come to “the hotel”.

Early on, the Board and staff recognized the need to provide more services to assist our residents to continue living at home. We noticed that many of our seniors were moving into long-term care homes in order to receive more care. After many years of advocating for funding, we received financial support in 1997 from the Ministry of Health for supportive housing. Now, with funding from the Toronto Central LHIN (Local Health Integration Network), we continue to offer the following services: shopping help, homemaking tasks and meal delivery. In addition, we provide care services such as help with dressing, bathing, and medication reminders. We know that service options in the community can be overwhelming for our senior residents. Therefore, our supportive housing team works with individual residents by connecting them to healthcare resources and services which are specific to their unique needs.

We have always appreciated the importance of providing opportunities for seniors to engage, connect and feel supported within the Bracondale community. By providing social and recreational activities such as the exercise classes, art and music programs, shopping and dining-out trips we support physical and healthy activity. Also, food is often the key to bringing people together, making connections and building community. Our communal dining program was created to ensure that seniors had an option for nutritious and affordable meals that they could all enjoy.

This year, Robert Weppler, Lynne Lamb and Marija Padjen have ended their terms as Board directors. Their donation of time and expertise has helped make Bracondale a stronger organization to take on the challenges of the future. I would also like to remember

Linda MacDonald who died in January. Linda not only served on our Board and Advisory Committees, she also volunteered in the office, assisted in the billing for the meal program and with her expertise as a nurse worked with me to develop care policies to improve the lives of our residents.

I want to take the opportunity to thank the Board members who volunteer their personal time to provide us with sound governance and vision for the future. We are fortunate to have such deeply engaged individuals with a valuable array of expertise related to the work that we do. I would also like to thank and acknowledge the work of the staff, and all of our volunteers including the members of the Advisory Committee who provide the activities that so many of our seniors enjoy. Bracondale has had a long reputation of being a warm, welcoming place to live. It’s the attitude and enthusiasm of our residents that makes this place special.

Susan DesLauriers

Executive Director


Our

Funders

Shelter

City of Toronto:

Shelter Housing & Support Administration

Non-Shelter

United Church of Canada:

Mission Support Grant

Government of Ontario:

Toronto Central LHIN

(Local Health Integration Network)

City of Toronto:

Community Service Partnership Program

Foundations

Catherine and Maxwell Meighen

Foundation

Rexall Foundation

The D.H. Gordon Foundation

The Norman & Margaret Jewison Foundation

Ontario Realtors CARE Foundation

Greater Toronto Area Apartment Association

Jackman Foundation

Georgina Foundation

Vancouver Foundation

The Cadillac Fairview Corp Ltd.

Industrial Alliance Insurance and Financial Services Inc.


Our Partners

Dr. Claudio Borgono (Family Doctor)

Canadian Hearing Society

Christie Pharmacy

KPMG (Income Tax Clinics)

Dr. Arnold Marcus (Foot Care Doctor)

North West Toronto Health Link

Mid -West Toronto Subregion (LHIN)

AdvantAge Ontario

Ontario Community Support Association

Ontario Non-Profit Housing Association

Reconnect Community Health Services

St. Matthew’s United Church

Sutherland Chan Massage Therapy

Toronto Community Care Access Centre

Toronto Public Library

Wychwood Presbyterian Church

St. John Ambulance Pet Therapy Program

Median Income for Seniors: $20,172

Median Income for Families: $20,178

Tenant Snapshot


Across Generations...

Baba Torres was an original tenant in the family building. Prior to that, Baba’s mother, Anna Algriph, was one of the first residents at Bracondale. Bracondale was situated in a convenient location close to other popular St. Clair West necessities. Living in Bracondale also allowed Anna to be close to Baba who had young children at the time.

Through Anna’s encouragement, Baba moved to the family building. There was a communal aspect where parents would watch others’ kids, partake in sleepovers and even host their own version of the Olympics. Reflecting on her time at the family building, Baba shares that, “Everybody knew everybody...very social.”

It didn’t take long for staff to notice Baba’s exceptional skills and she became Housing Manager in 2002. Discussing her time as a manager, Baba said it was a wonderful experience that allowed her to get to know the residents and staff more.

Baba emphasizes that Bracondale makes a priority of meeting the needs of seniors by providing critical programs and resources to encourage independent living. This includes the essential dining program that provides residents with a chance to socialize with one another. In addition, Baba states that Bracondale

addresses, “The needs of the people in the community, in Toronto, it’s impossible to find an apartment or live anywhere that they can afford.”

Although Baba has retired as housing manager she stays busy as the on-call superintendent. In addition, Baba is a resident of the seniors’ building, and she notes that the vibrant community at Bracondale keeps her engaged. Finally, Baba is happy to share that, “it’s (Bracondale) a wonderful place to live, every time I come into the building it gives me a feeling of contentment.”

“

It’s (Bracondale) a wonderful place to live, every time I

come into the building it gives me a feeling of

contentment.

”

Baba Torres discussing what makes

Bracondale unique

Community Stays


Financials

ASSETS 2017 2016

Current Assets 419,271 337,499

Capital Reserve Assets 1,644,713 2,307,939

Property and Equipment - 468,297

Total Assets 2,063,984 3,113,735

LIABILITIES 2017 2016

Current Liabilities 313,202 544,536

Mortgage Payable - -

Capital Reserve Fund 1,644,713 2,307,939

Operating Fund 106,069 261,260

Total Liabilities and Fund Balances 2,063,984 3,113,735

Statement of Income & Expenses as at December 31, 2017


Statement of Income & Expenses as at December 31, 2017

INCOME 2017 2016

1,761,161 1,739,400

EXPENSES 2017 2016

Property Taxes 273,283 266,195

Maintenance and Repairs 277,146 245,854

Utilities 282,427 314,964

Allocation to Capital Reserve Fund 258,176 254,361

Depreciation 468,297 391,340

Mortgage Interest 2,356 8,689

Other Expenses 354,667 315,594

Total 1,916,352 1,796,997

(DEFICIENCY) EXCESS OF REVENUE OVER EXPENSES (155,191) (57,597)


Statement of Non-Shelter Income & Expenses as at December 31, 2017

Financials

BRACONDALE COMMUNITY CENTRE 2017 2016

Income

Grants 15,474 19,014

Amenity fees & memberships 32,412 31,926

Donations & Foundations (St. Matthew’s

Bracondale Trust Fund)

36,601 41,632

Other Income 48,673 44,299

Total 133,160 136,871

Expenses

Salaries and Employee Benefits 92,582 89,863

Program Costs 25,251 32,205


Total 133,160 136,871

SUPPORTIVE HOUSING 2017 2016

Income

Toronto Central LHIN 381,405 384,579

Expenses

Salaries and Employee Benefits 349,888 351,710


Total 381,405 384,579


Supportive Housing

Clients Served: 80

Resident Days*: 20,218

“ They’re (personal support workers) kind to me, they

do my washing, fold my clothes and bring them back

for me. They clean beautifully. They always make you

happy.

” Mabel Poyser, Bracondale resident and

client of supportive housing services *A resident day is when a client receives

one or more supportive housing services

in the same calendar day.


Hallway Renovation We are pleased to share the results of our major hallway renovation project. This is our first

major renovation since the opening of Bracondale in 1982. Construction began in January

2017 and was funded through our capital reserve fund.

Corridor Walls

Existing wallpaper was removed in order to install

new wall paper. In the process, dry wall was skimmed

and levelled. Walls were also reinforced to support

new railings. Chair rails and silver handrails were also

installed. This was coupled with the installation of

new LED lighting sconces.

Corridor Floors

We removed the existing carpeting on the corridor

floors. The floor was grinded and levelled. New

commercial grade carpet tiles and carpet baseboards

were also installed.

Elevator Lobby and Elevator

Iconic Canadian murals were installed on floors 2-7.

Ceramic tiles were installed in elevator lobbies from

floors 2-7. Lockable aluminum notice boards, hands-

free sanitizers, directional signs and benches were

installed on each floor. In the elevators, new tile

flooring, LED lighting, stainless steel and laminate

walls were installed.

Main Floor

New ceramic and mosaic tiles at mailboxes, a

refurbished emergency board and a brushed

aluminum LED information board with the SMBH logo

were installed.

Fire Safety

New Fire Safety Plan

Apartment doors

Each door underwent asbestos remediation above

each door. Energy efficient LED lighting was placed

above each door. Doors and door frames were

painted. Brushed stainless steel corner guards,

brushed aluminum apartment numbers and new

handles/locks and new medical oxygen signs were

installed.

“

How pleasing it is to come into such a nice

building. The carpeting is a great choice and I

do like the colours. I appreciate the doors.

”

Ursula Cannon, Bracondale resident, on

the Hallway renovation project


Corridor

Directional Signs

Elevator Modernization Before After

Crown Moulding

Apartment

Numbers Before After

Door Hardware

Hallway Renovation Photos

Mail boxes with mosaic tiles LED Wall Scone


Hallway Murals

Fourth Floor

Second Floor

Third Floor

Sixth Floor

Fifth Floor

Seventh Floor

For Canada’s 150th birthday, we had large murals

installed in our elevators’ lobbies depicting

Canada’s vast landscape! We are proud to show-

case Canada’s diverse beauty!


Historical Moments

The groundbreaking for construction of

Bracondale

Bracondale Cornerstone

Family Building

Seniors’ Building


Individual Donors Adrienne Adie

Albenia Alfaro

Olga Alzate

Elizabeth Anderson

Romana P. Anderson

Marcelle Antoine

Janis Armenta

Mary Ashmore-Gill

George Asiedu

Simone Atungo

Rosita Avelino

Lucia Ayala

Dorothy Bader

Melita Bartel

Nichole Bautista

Remedios Bautista

Ray Bayliss

Barney Bayliss

Christopher Bee

Riyaz Bhanji

PennyBird Rudder

Ivan & Larisa Bogatyrev

Kathleen Brethour

Denise Brooks

Jamal Brooks

Warren Brooks

Vicky Brooks-Johnson

Maria Buenafe

Pearl Buenafe

Stanley Jack Butler

Carrie-Ann Cacho

Mary Campbell

Ursula Cannon

Hermie Carbonel

Maureen Carter-Whitney

Goran Claesson

Cynthia Clarke

Ruby Collymore

Elizabeth Corcoran

Lorne & Cathy Cotter

Maria Da Costa

Agnes De Fiesta

Susan DesLauriers

Beverley DesLauriers

Jacquie Doran

Carolyn Doyle

Natalie Dragaloski

Moira Duff

Shirl Duncan

Nicole Edwards

Deborah Erwin

Maria Ferreira

Frances Fogarty

Betty-Jo Fraracci

John Fulford

Elaine Gallimore

Alex Gourari

Kenary Gray

Richard Greaves

Steve Greenwood

Angela Gumbs-Hill

Joyce Gundy

Judy Gunhouse

Susan Gunhouse

Joyce Gunhouse

Mark Gurari

Roy Hamilton

Paul Handley

Elizabeth Harrison

Verna Harvey Sabba

Todd Hazelton

Derek & Margaret Hazelton

Bruce Hazelton

Margaret Helliwell

Shelagh Henshaw

Hubert Hinds

Jean & Takazo Honkawa

Dorothy Hyland

Denise Hynes

Shelley Ingram

Chrystalla Ioannou

Dorothy Jackson

Steve James

Valda James

Patricia John

Vermont Johnson

Braden Johnson

Tarik Johnson

Jasen Jones

Sungyoon Kang

Deloris Kennedy

Mirjana Korenyi

Vera Krutzler

Donna Ladoucer

David Lamb

Lynne Lamb

Raylea Lambert

Hazel Lawson

Jean Lehun

William Lehun

Sandy Levy

Christine Lewis

Marty Linton

Peggy Liptrott

Gwynne Long

Wayne Long

Titas Luces

Douglas Luck

Martha Lyons

Alix MacAwlay

Elwood MacDonald

Isabel MacIntyre

Gordon MacLean

Dana Markle

Teresa McArdle

Patricia McGlade

Linda McGlade

Milena McGuigan

Heidi McKenzie

Ann McKenzie

Maria Meco

Merlinda Milla

Aurora Milla

Margaret Millar

Barb Mills

Sheila Moll

Jorge Moraga

Henderson Morris

Barbara Muir

Joe Nagy

Rita Nelson

Daphne Newell

Robert Ng

Helen Noah

Isabelle Noah

Donald Nobbs

Gloria Nunez

Mary O'Connell

Raymond Pardilla

Ronaldo Pardilla

Robert Pardilla

Santiago Pardilla

Gloria Paron

Brenda Parris

Christine Pearce

Mirta Pino

Rosila Po

Mabel Poyser

Nazibur Rahman

Ricardo Ramirez

Maria Reece

Sharon Reid

Mary Renz

Hina Richards

Lis Riveros

Carol Roberts

Yves Rochon

Beth Rodger

ClaudiaRogers

Bertie & Daphlin Rose

Greg Ross

John Rundle

Jonathan Savedra

Doris Scicluna

Marian Scott

Robert Seguin

Seik Song

Maria Sousa

Kathleen Stark

Lynne Stott

Emily Tattrie

Marina Taverner

Audrey Taylor

Embaye Teferi

Kenta Thomas

Edie Thompson

Agnes Trelford

Marilynne Unger

Andrea Valentini

Doreen Vanini

Anabella Wainberg

Sylvia Wakelin

Wiltold Wardulenski

Miriam Watkins

Margaret Welsh

Robert Weppler

Kathleen Williams

Jean Williams

Pearline Wisdom

Elizabeth Young

Huma Zafar

Najmussahar Zafar

Abdullah Zafar

Meraj Zafar


221 donors $29,000 in grants $6,723 raised by the

Toronto Challenge

$52,339 raised in total

Business Donors

Black & McDonald

Cear Painting

Easterbrook Brothers Ltd.

Emer Electric Ltd.

FV Foods

Midas Auto Service Experts, 857447 Ontario Limited

Park Lane Plumbing

The New Pines Inc.

The Pines Garage, 946308 Ontario Limited

Wychwood Park Animal Hospital

Yorkdale Dufferin Mazda


New Tenants

12

14

15 Tenants in

2015

Move-ins in 2014

Tenants in 2016

Tenants in

2017


Barbara Bailey was one of our first tenants at Bracondale! At the time, Barbara was joined by her two sisters who also had an apartment at Bracondale. While at Bracondale, Barbara faithfully served on the Advisory Committee as well as the Board of Directors. Her role in both groups led to the successful implementation of various programs. Always offering a caring hand to others, Barbara provided meals and shopped for many of her neighbours. What attracted Barbara’s sisters and herself to Bracondale was that, “it was a nice place, a convenient place.”

When Barbara moved to Bracondale, she was very pleased with the building and she noticed that the office staff were pleasant. When discussing what she thinks the founders’ intentions were in building Bracondale, Barbara said, “They were looking for seniors to have a comfortable home.” Although Barbara was very close with her sisters, she also formed relationships with other tenants and staff. Barbara was still working and was not

as involved in Bracondale’s programs. However, Barbara knew that she can go to staff with any questions or concerns that she had.

With the introduction of new programs in the early nineties, Barbara made use of the shopping services and communal dining. Barbara emphasizes that the dining program is a necessity for seniors. Barbara was also involved in the exercise classes, painting and the doctor which she says is now her own personal doctor. In addition, the computer support program makes her feel more independent.

Overall, Barbara feels that the friendly environment has led to the long-term success of Bracondale. Barbara shares, “ I don’t think other residences have the facilities that we have and the programs that we have. I think we have an excellent staff here looking after us. They’re friendly and helpful.”

“

I don’t think other residences have

the facilities that we have and the programs

that we have. I think we have an excellent staff

here looking after us.

”

Barbara Bailey on what makes Bracondale

House unique

Focused on Impact


Programs

Meal Program:

Daily communal lunches

Evening meals four days a week

Fitness and Wellbeing:

Fitness classes (gentle chair yoga and

fall prevention) four days a week

Free seasonal massage therapy sessions

Monthly support group for hard-of-

hearing seniors

Annual Events:

Summer courtyard barbecue

Christmas party

Easter, Thanksgiving, and Christmas day

dinner

Social and Recreational Programs:

Shopping trips in the Bracondale van

Weekly choir practice and seasonal

concerts

“Movie Matinee” screenings

iPad support class

iPad borrowing program

“Afternoon tea and storytelling” hours

Ice cream socials and garden parties

Free theatre and musical performances

Church and memorial services

iPad colouring club

Pet a Pooch Program

Yearly income tax clinics

Monthly podiatrist visits


I really enjoy living at Bracondale. It’s in a great

neighbourhood and walking around here is very pleasant.

Volunteering at the front desk has allowed me to meet a lot of

people and make some very good friends.

“ I would like to see more people take advantage of such a wonderful program...It’s being

comfortable now when I see something I want to look up...to google. Everything is on now (the

internet), you can look anything up.

”

Kathleen Brethour, community member and participant of the on-going computer

support class

“

” Marina Taverner, Bracondale resident


Ode to Bracondale

Hail! Hail! Bracondale!

The place is always tidy and clean,

The workers work hard to make it gleam.

Volunteers work on the garden and flowers

Waiting for the ultimate showers;

Watching the growth of the flowers that thrive,

Who persist pushing out of the ground to survive.

People check the board of the establishment

To participate in the every day events.

Friends go across the street

For breakfast at McDonald’s to meet!

Friday shopping at Yorkdale and Lawrence Square,

To look and shop for assorted ware.

Weekly events of bingo, crafts and dexterity,

Portray the participant’s ingenious ability.

Poem by Jean Lehun, Bracondale Resident


In Loving Memory

Martha Lyons~ April 2017

Frances Roulstone~ April 2017

Sophie Lawrence~ June 2017

Roy Hamilton~ August 2017

Vermont Johnson~ November 2017

Stafford Hope~ December 2017

Remember

Remember me when I am gone away,

Gone far away into the silent land;

When you can no more hold me by the hand,

Nor I half turn to go yet turning stay.

Remember me when no more day by day

You tell me of our future that you plann'd:

Only remember me; you understand

It will be late to counsel then or pray.

Yet if you should forget me for a while

And afterwards remember, do not grieve:

For if the darkness and corruption leave

A vestige of the thoughts that once I had,

Better by far you should forget and smile

Than that you should remember and be sad.

Christina Rossetti

Our community accommodates seniors and families, providing a safe, caring environment and assisting older

residents to live with dignity and independence.

”

Bracondale House Mission Statement

“

We are thankful to our donors, volunteers and staff who made these past 35

years an enormous success! We look forward to the next 35 years being filled

with even more stories, cheers and laughter!

St. Matthew Bracondale House

707 St. Clair Avenue West

Toronto, ON M6C 4A1

Contact Us [email protected]

smbh.ca

@BracondaleHouse

@BracondaleHouse

416-656-2669

Charitable Registration Number: 10803 1295 RR 0001

st. matthew’s bracondale house annual report › 2018 › 05 › annual...5 st. matthew’s...

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