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SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Page 1: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

SSA and OCSE

Making Waves in Collections for Our

Children

1

May 25, 2011

ERICSA 2011Atlantic City, New Jersey

Page 2: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

SSA can identify

• Disabled persons receiving SSA Title II benefits, including dependent children and spouses

• Retirees receiving Title II benefits• Persons receiving Supplemental Security

Income (SSI)• Incarcerated persons• Deceased persons

2

Page 3: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

Where does the FPLS find a disabled obligor ?

SSA/SVES Title II (Retirement, Survivors and

Disability Insurance)

Recipient’s name, SSN and DOB

Claimant/beneficiary ID Claim status (paid,

suspended, denied) Payment amount District office address to

send IWO Suspensions may be

temporary Denied claims may be

overturned on appeal

Send IWOs on suspended and denied claims

Did you know Title II data is available for children?

Page 4: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

Where else does the FPLS find a disabled obligor?

SSA Title II Pending File

Claimant name, SSN and DOB

Claimant address Claim type District office address for

IWO States should send the IWO

in case benefits are awarded; make sure IWOs are filled in properly for current support and for arrears applied to any lump sum

Send IWO – ASAP!

Automation = $$$$

Send the Option Form to get the Title II Pending Claim file!

Page 5: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

Where else does the FPLS find a disabled obligor?

Claimant’s name and DOB Claimant address Claim type Payee information Benefit amount SSI cannot be garnished Should be factored into case

actions Assists with locate

SSA/SVES TITLE XVI

(Supplemental Security Income)

How does your state proceed with a case when the obligor receives SSI?

Periodically review SSI cases

Page 6: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Is the obligor at retirement age?

SSA/SVES Title II (Retirement, Survivors and

Disability Insurance)

Were you getting wage records but they stopped?

By submitting a SVES locate request, you’ll know whether the obligor is now getting retirement benefits from SSA

AND, you’ll get the district office address to send an IWO

Send the Option Form to get SVES proactively for NCPs, CPs and children!

What other sources do you use to identify retired obligors? Are there in-state sources?

Page 7: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Where does the FPLS find obligors who have applied for retirement?

SSA Title II Pending File

If you signed up for Title II Pending claim matches, you’ll know proactively when the obligor files for retirement benefits!

SSA sends a match immediately through the FCR

By sending the IWO you’ll make sure money goes to the family from the first benefits payment

Send the Option Form to get Title II Pending Claim file!

Send a locate request for obligors 62 or older

Page 8: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Could the obligor be incarcerated?

SSA/SVES Prisoner record

States receive matches from 7,200 institutions covering 99% of the country’s inmate population

States may garnish prisoner accounts

Some states consider order modifications

States may have outreach efforts to assist obligors in meeting family responsibilities

Send the Option Form to get SVES proactively!

What other source does your state use to locate incarcerated obligors?

Does your state obligate incarcerated NCPs?

Does your state garnish prisoner accounts?

Page 9: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

Let’s make sure we’ve covered every angle

Provides baseline Reduces locate

requests May match on all

participant types

Title II Sweep

Must receive SVES proactively!

Send the Option Form to request Title II Sweep!

Page 10: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Is the obligor deceased? Maybe

Monthly Proactive Match with SSA’s Death Update File

Monthly, states receive new death information

If needed, SSA reports corrections

Date of death is stored on the person’s FCR record and returned on proactive matches or FCR queries

States may request an FCR Reconciliation File to obtain death information

Send the Option Form for specialized reconciliation!

Remember – additional verification required!

Page 11: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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Is the obligor deceased? Definitely

SSA/SVES Title II (Retirement, Survivors and

Disability Insurance)

SSA/SVES Title XVI (Supplemental

Security Income)

SSA verifies death information for persons receiving Title II or Title XVI (SSI) benefits

States obtain Title II and SSI by submitting a SVES locate request

States may elect to obtain Title II and SSI information proactively

Send the Option Form to get SVES proactively when person added/changed on FCR!

Depending on state policy – could lead to case closure!

Page 12: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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SSA data can help you all the way!!

Locate – beneficiary address Locate – correctional facility

address

SVES/Title IISVES/Title XVI

Prisoner records

SVES/Title IISVES/Title XVI

Title II Pending Arrears management

Establishment – use benefit amount

Enforcement – garnish benefit

Review and adjustment

Result = $ $ $ $

Case closureSVES death data

Page 13: SSA and OCSE Making Waves in Collections for Our Children 1 May 25, 2011 ERICSA 2011 Atlantic City, New Jersey

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SSA data from the FPLS makes a difference in the lives of families and children

$65M last month!

When it comes to our children,use every resource!

For more information, please contact your FPLS state technical support liaison at:http://www.acf.hhs.gov/programs/cse/newhire/contacts/fcrtscontacts.htm

QUESTIONS?