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EDUCATION
SRM: Leveraging Industry Standards to Reduce Complexity and Management CostsAndy Namynanik, Hewlett-PackardJohn Kelly, Hewlett-Packard
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AbstractStorage networks were introduced to ease issues with backup, improve access rates and availability as well as the efficiency of managing distributed storage. Storage networks also introduced many new layers of abstraction and network resources to manage, thereby replacing the direct application server to storage relationship. This problem was amplified as users were forced to master multiple device managers, fabric managers, performance tools, etc., resulting in a soaring cost of training and administration. A key objective of SMI-S is to reduce complexity and management costs through normalized management of vendor arrays, SAN switches and hosts - all being implemented today in storage management applications. The SMI-S standard-based products are delivering management savings for multiple vendor storage environments today by enabling procurement of best in class products for any particular application, reducing agent proliferation across the enterprise. This, in-turn, reduces the overhead and complexity of managing ever larger amounts of storage per individual by providing the ability to manage all vendors' storage assets from a single management application. Moving forward, rather than all SMI-S users building and maintaining their own management framework, the SNIA is creating a vendor-neutral Technical Working Group to help standardize this work and accelerate the adoption of the standard.
This tutorial will illustrate the end user benefits of leveraging an SRM solution for effective, efficient and centralized management of everyday operational tasks as well as strategic initiatives.
• This tutorial will illustrate the end user benefits being realized through the adoption of industry standards.
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Agenda
• Why SRM?• How is SRM Leveraging Industry Standards?• What Problems Do SRM Solutions Solve?
– Daily operational tasks– Strategic IT initiatives
• Who Benefits from SRM?
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Why Storage Resource Management(SRM)?
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Storage Management Challenges
Application Application Application
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Today’s Solutions
• Point Tools– High Training Costs,
Expertise Limited to Select Few
• Spreadsheets– Inefficient, Error-Prone,
Not Secure• White Boards
– A Recipe for Disaster!
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Business Impact
• Operational and capital costs increase• IT processes and operations are inefficient• Business performance suffers• Data security and legal liability at risk
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SRM:The Storage Management Platform
SAN/Device Mgt.– Topology– Dependency– Fabric mgt.– Array mgt.
Storage Management Platform- Common agent - Common repository - Common user interface
StorageManagement
Enterprise Management Frameworks
NetworkManagement
Server Management
Backup Resource Mgt.– Reporting– Topology– Job event mgt.
Provisioning– Fabric zoning– LUN mapping– LUN masking
File SRM– Aging analysis– Consumption– Policy actions
App. Mgt.– Path mgt.– Performance– Capacity
Change Mgt.– Change log– Auditing– Modeling
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SMI-S in SRM Solutions
• SMI-S compliant SRM solutions provide the following benefits:– Agent less management of Windows infrastructure– Normalized management for all storage systems,
switches and hosts– Device support added quickly, without “shims” or
“translators” to proprietary interfaces – CIM-standard database schema, instead of a
proprietary data model, results in faster administrator ramp-up and less risk of vendor lock-in.
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SMI-S in SRM Solutions
• Agentless Management of Windows Infrastructure– By leveraging Windows Management Instrumentation
(WMI), Microsoft’s implementation of the Common Information Model (CIM)*
• *Lightweight CIM extensions required to gatherdetailed SAN switch and array details
• Also being added to UNIX operating systems through Pegasus and vendor implementations
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SMI-S in SRM SolutionsAgentless Management Features through WMI
• Automatic discovery of all Windows servers• Detailed configuration information about every server, including vendor, model,
operating system version, installed memory, and CPU• Logical storage volume information, including mount points, physical devices,
drive types and file system types• Disk partition information, including disk partition names, mapped logical volumes,
mapped physical drives, and total capacity• Disk drive information: drive names, SCSI bus info., and mapped disk partitions• Event information associated with each server• Real time, historical, and forecasted capacity information for each logical volume• Real time, historical, and forecasted performance information for various server
and logical disk parameters• Ability to create and apply policies that notify and take action when new resources
are discovered, or capacity utilization thresholds are exceeded• Numerous reports on asset and utilization information, exportable to HTML, XML,
PDF, or Microsoft Excel formats
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• Server Configuration Details– Vendor, model, operating system, version, owner, server name,
processors, cards, and storage volumes
SMI-S in SRM SolutionsAgentless Management Features through WMI
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• Detailed Logical Information– Logical storage volumes, disk partitions and disk drives in each
server
SMI-S in SRM SolutionsAgentless Management Features through WMI
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• Capacity Management– Total capacity, total used, total available, unmounted volume, and
percentage used summary statistics– Volume name, partition type (FAT, NTFS, etc.), total capacity, total
used, available, and percentage used
SMI-S in SRM SolutionsAgentless Management Features through WMI
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• Performance Monitoring– Each server and the logical disks in each server– Processor utilization, physical memory used, free physical memory,
virtual memory used, and free virtual memory
SMI-S in SRM SolutionsAgentless Management Features through WMI
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SMI-S in SRM Solutions
• Normalized Array Management– Standardized management UI based on SMI-S defined
presentation model– Reduces training and administration time
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SMI-S in SRM Solutions
• Normalized SAN Switch Management– Standardized management UI based on SMI-S defined
presentation model– Reduces training and administration time
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SMI-S in SRM Solutions
• Normalized Host Management– Standardized management UI based on SMI-S defined
presentation model– Reduces training and administration time
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What Problems Do SRM Solutions Solve?
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SRM: The Great Enabler
• Assists Daily Operations– Automates discovery, monitoring, reporting, policy actions– Reduces repetitive, manual administration– Moves admin from reactive to proactive management
• Enables Strategic IT Initiatives– Provides planning information and decision support– Accelerates project timelines and reduces costs– Reporting/tracking communicates project success
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SRM Provides Daily Operational Assistance
1. What’s Really In My Infrastructure?2. What Resources Impact My Apps?3. Where Do I Need More Capacity?4. Where Is Performance A Problem?5. How Can I Improve QoS?6. How Can I Reduce Storage Costs?7. How Can I Comply With Audits/SLAs?8. How Do I Align IT Costs With Business?9. How Do I Manage Storage Boundaries?10. How Do I Secure My Operations?
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1. What’s Really In My Infrastructure?
Auto-discovery
Topology visualization
Fabric management
Heterogeneous device support
(active and passive)
Benefits:• Improve
operationalefficiency
• Ensure data availability
• Freedom to buy storage hardware that meets business and budget needs
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2. What Resources Impact My Apps?
SRM Benefits:• Predict impact of
SAN changes on business
• Ensure application availability
Oracle tablespaces
and files
Host mount point, host, HBA, HBA
port
Switch ports and switches
(including ISLs)
Array ports, arrays,
volumes, and disks
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3. Where Do I Need More Capacity?
Application capacity
Host capacity
Switch capacity
Array capacity
SRM Benefits:• Prevent capacity
shortages• Optimize existing
resources• Simplify
consolidation efforts
• Simplify planning
Capacity details and trends for
each resource
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4. Where Is Performance A Problem?
SRM Benefits:• Identify root causes
or performance problems
• Improve service levels
Real-time monitoring of storage
supply chain
SmartGuide™filters for
fast analysis
Monitor all statistics
concurrently
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5. How Can I Improve QoS?
SRM Benefits:• Improve accuracy
and speed of allocating storage capacity
• Accelerate deployment of revenue-generating applications
• Provision ILM tiers through common interface
End-to-end path
provisioning interface
SmartGuide™rules for array, host binding, volume, LUN,
and zone operations
Job scheduler minimizes business impact
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6. How Can I Reduce Storage Costs?
SRM Benefits:• Defer capital
expenditures by reclaiming capacity
• Determine what data can be moved to lower cost storage tiers
• Implement ILM with greater accuracy and speed
Identify old, inappropriate, and duplicate
files
Classify unstructured data for ILM
Monitor end user space
hogs and disk usage by groups
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7. How Can I Comply WithAudits/SLAs?
SRM Benefits:• Identify unprotected
servers, files, and applications
• Pinpoint root causes of backup failure
• Compare and communicate actual performance against backup and recovery service SLAs
Protection dashboard
summarizes distributed
backup health
Backup job success and
failure analysis and SLA
performance
Media pool and backup resource
analysis
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8. How Do I Align IT CostsWith Business?
SRM Benefits:• Align storage costs
with business units that are responsible for them
• Communicate business value of storage infrastructure
• Identify out-of-date storage assets, firmware, and drivers
Asset and utilization-
based chargeback
reports
Detailed asset records with user-defined
fields
Storage tier definitions for
ILM
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9. How Do I Manage Storage Boundaries?
SRM Benefits:• Ensure storage
availability for departments and regional offices
• Extend operational efficiencies from SAN environment to NetApp filers
Centralized control of NAS (IP) and SAN
(FC) environment
Visualize dependencies
of hosts on NetApp file
systems
Compete capacity,
performance, event
management
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10. How Do I Secure My Operations?
SRM Benefits:• Centrally lock down
storage operations• Ensure accurate
audit trails for all SAN changes
• Maximize number of users who can benefit from AppIQ investment
Roles and organizational
groupings control access to resources
Fine-grained access rights
associated with each role
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SRM Enables Strategic IT InitiativesAccelerating Project Timelines and Reducing Costs
•• Data center / server consolidationData center / server consolidation• Information Lifecycle Management (ILM)• SAN and NAS management • Business application management• Security audits, internal controls, compliance reporting• Remote data center management• Chargeback and cost accounting• Asset management
>>
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Consolidating StorageWith SRM and SAN Management
1. Take inventory of storage infrastructure2. Analyze capacity utilization and consumption3. Identify consolidation candidates4. Provision new storage5. Charge back business units & communicate
results
Centrally Located and Managed Storage
Marketing
Finance
Sales
Service
Storage Consolidation
Optimized Server Performance
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SRM Enables Strategic IT InitiativesAccelerating Project Timelines and Reducing Costs
• Data center / server consolidation•• Information Lifecycle Management (ILM)Information Lifecycle Management (ILM)• SAN and NAS management • Business application management• Security audits, internal controls, compliance reporting• Remote data center management• Chargeback and cost accounting• Asset management
>>
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Six Steps to Building an ILM Foundation with SRM
2. Classify Data Types
and Map Data to Classification
Model
5. Monitor ILM Infrastructure
and Create Automated
Policies
6. Charge back Business Unitsin Accordance with Tiers and Communicate
Results
3. Assign Storage
Resources to ILM Tiers
4. Provision Storage in
Accordance with ILM Tiers
1. Take Inventoryof Existing
Storage Infrastructure
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Who Benefits from SRM?
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Who benefits from SRM ?• CxOs
• Reduced Storage TCO• Improved Business Continuity
• IT Directors• Improved Operational Efficiencies & ROI of Storage Assets• Supports Storage Management Best Practices• Supports Heterogeneous Open Systems Environments
• System/Storage Administrators• Centralized Web Based Solution• Flexible/Custom Reporting meets reporting needs
• Users of Business Systems & Knowledge Workers• Improved Access to Applications• Promotes Faster Decision Making, Higher Productivity
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Continue Your SNIA Education Experience At SNW• Attend Hands-On Labs in:
Data ClassificationKey to Service Level Management
Data Security and Protection Data Assurance Solutions to Meet Corporate
RequirementsIP Storage
iSCSI, Your IP SANStorage Management
Manage Storage or Be Managed By ItStorage Virtualization
Increasing ProductivityZero to SAN
• Fibre Channel Connectivity in No Time
Sessions begin Monday afternoon, April 16 and continue through Wednesday, April 18. All sessions in Emma/Maggie/Annie, 3rd
Floor of the Hyatt Manchester.Registration at the SNW Registration area
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Q&A / Feedback
• Please send any questions or comments on this presentation to SNIA: [email protected]
Many thanks to the following individuals for their contributions to this tutorial.
SNIA Education Committee
John Kelly, HPMarty Foltyn, BitSprings Systems