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LEGACY INSTALLATION GUIDE
Storage Resource Monitor
Last Updated: Tuesday, September 12, 2017
Retrieve the latest version from: https://support.solarwinds.com/Success_Center/Storage_Resource_Monitor_(SRM)/SRM_Documentation
© 2017 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or pending registration in the United States or in other countries. All other trademarks or registered trademarks contained and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.
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Table of Contents
SRM Quickstart 4
Plan your production deployment 5
Requirements 5
FIPS support 8
Virtual machine and application server requirements 8
Deployment Checklist 9
Server port requirements 11
Prepare the Orion SQL Server database for a SolarWinds SRM installation 13
Install an evaluation copy of SolarWinds SRM 14
Install a licensed copy of SolarWinds SRM 16
Before you begin 16
Installation 16
Configure an existing database and server for SRM 18
Exclude data directories from anti-virus scanning 21
Enable secure channels with SSL (deprecated as of Orion Platform 2017.1) 22
Requirements 22
Configure the Orion Web Console for SSL (deprecated as of Orion Platform version 2017.1) 22
Configure the Orion Web Console to require SSL (deprecated as of Orion Platform version 2017.1) 23
Apply your License 25
Activate the license offline 25
Compatibility with other Solarwinds Orion modules 27
LEGACY INSTALLATION GUIDE: STORAGE RESOURCE MONITOR
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SRM QuickstartThe SolarWinds Orion Storage Resource Monitor (SRM) offers easy-to-use, real-time storage visibility into your multi-vendor NAS & SAN arrays. Easily set up alerts and reports to monitor performance and capacity trends in your storage environment.
If you have version 6.5 of SRM or higher, use the SolarWinds Orion Installer to install or upgrade one or more Orion Platform products simultaneously.
You can download an evaluation copy of SRM from www.solarwinds.com or you can download a licensed copy from the SolarWinds Customer Portal.
Please see the following SolarWinds documents for information on adding arrays, monitoring your storage environment and administering SRM:
l SolarWinds SRM Getting Started Guide l SolarWinds SRM Administrator Guide
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Plan your production deploymentBefore you install SolarWinds SRM in a production environment, size your environment to ensure that the system has enough capability to meet your monitoring needs.
If you are installing an evaluation copy of SRM, see Install an evaluation copy of SolarWinds SRM.
Server sizing depends on:
l Number of monitored storage objects: an object can be a storage array, storage pool, LUN, volume, Vserver, or file share
l Polling frequency: SolarWinds SRM regularly polls devices to collect data and determine status. If you decide to collect performance statistics more often than the default 15 minutes, system requirements increase
l Number of simultaneous users: Add 1 GB of RAM for every 25 simultaneous users
RequirementsUse the following table to size your SolarWinds SRM environment:
SIZE OF DEPLOYMENT
MONITORED ENVIRONMENT
WINDOWS APPLICATION SERVER (PHYSICAL OR VIRTUAL)
MICROSOFT® DATABASE SERVER (PHYSICAL RECOMMENDED)
ADDITIONAL POLLING
ENGINES
Small 5 Arrays2,000 Disks5,000 LUNs
Dual Core Processor 2.5 GHz or better; 8 GB RAM
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
1 GBE NIC
Microsoft® Windows Server® 2016, 2012 R2, 2012
Dual Core processor 3 GHz or better; 8 GB memory
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
Microsoft® Windows Server® 2016, 2012 R2, 2012
Not required
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SIZE OF DEPLOYMENT
MONITORED ENVIRONMENT
WINDOWS APPLICATION SERVER (PHYSICAL OR VIRTUAL)
MICROSOFT® DATABASE SERVER (PHYSICAL RECOMMENDED)
ADDITIONAL POLLING
ENGINES
NET 4.5.1* Microsoft SQL Server 2016, 2014 SP2, 2014 SP1, 2014, 2012 SP3, 2012 SP2, 2012 SP1, 2012
Optimal when running the Orion Platform database and logs in a hard drive configuration that supports Raid 1+0
Medium 25 Arrays5,000 Disks20,000 LUNs
Dual Core Processor 2.5 GHz or better; 8 GB RAM
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
1 GBE NIC
Microsoft® Windows Server® 2016, 2012 R2, 2012
NET 4.5 SP1*
Quad Core processor 3 GHz or better; 8 GB memory
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
Microsoft® Windows Server® 2016, 2012 R2, 2012
Microsoft SQL Server 2016, 2014 SP2, 2014 SP1, 2014, 2012 SP3, 2012 SP2, 2012 SP1, 2012
1**
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SIZE OF DEPLOYMENT
MONITORED ENVIRONMENT
WINDOWS APPLICATION SERVER (PHYSICAL OR VIRTUAL)
MICROSOFT® DATABASE SERVER (PHYSICAL RECOMMENDED)
ADDITIONAL POLLING
ENGINES
Optimal when running the Orion Platform database and logs in a hard drive configuration that supports Raid 1+0
Large 50 Arrays30,000 Disks60,000 LUNs
Dual Core Processor 2.5 GHz or better; 8 GB RAM
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
1 GBE NIC
Microsoft® Windows Server® 2016, 2012 R2, 2012
NET 4.5.1 SP1*
Dual Quad Core processor 3 GHz or better; 8 GB memory
2 x 146 GB 15K Hard Drives (RAID 1/Mirrored Settings)
Microsoft® Windows Server® 2016, 2012 R2, 2012
Microsoft SQL Server 2016, 2014 SP2, 2014 SP1, 2014, 2012 SP3, 2012 SP2, 2012 SP1, 2012
Optimal when running the Orion Platform database and logs in a hard drive configuration that supports Raid 1+0
3**
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* If the server does not have IIS or .NET installed, the installation automatically installs and configures these components for you. If the server has Internet access, use the online version of the installation. If not, use the offline version.
** Each additional polling engine requires the same requirements as listed in the Windows Application Server (physical or virtual) column.
FIPS supportFederal Information Processing Standard (FIPS) defines security and interoperability standards for computers used by the U.S. Federal Government.
SRM is FIPS 140-2 compliant. For instructions, see Enable FIPS.
Virtual machine and application server requirementsOrion application server installations on VMware™ or Microsoft hosted virtual machines are supported. The virtual machine requirements are identical to the physical server requirements.
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Deployment ChecklistBefore you install SolarWinds SRM, complete the pre-installation checklist below. This checklist helps you:
l Verify that system requirements are met, all required software is installed, and required roles and features are enabled.
l Gather the information required to complete the installation.
A dedicated virtual 1GBE NIC is required. Be advised that resource contention could occur in a virtual environment if you have not dedicated physical resources to your Orion Application server virtual machine.
Check for antivirus software.
Determine if any antivirus software is installed on the server or servers where you plan to install Orion. To ensure the installation goes smoothly, exclude the SolarWinds directory. For example, on Windows Server 2012 R2, exclude C:\ProgramData\SolarWinds\.
Do not exclude executable files. SolarWinds assumes that C:\ is the default volume.
Check system requirements, and identify system resources on which you install the Orion application server and database.
Confirm that your installation environment meets the minimum system requirements.
Use the Local Administrator Account for installation. The Local Administrator Account is not the same as a domain account with local admin rights. A domain account is subject to your domain group policies.
Ensure you have the correct version of the installation. If your server has access to the Internet, use the online version of the installation. If the server does not have access to the Internet, use the offline version of the installation.
Obtain the SQL Server user name and password of a SQL Server database account with sysadmin rights. This may be your SA account. Contact your SQL Database Administrator for this information. Orion uses this account to create its database and to create a new user with read/write access and ownership over its own database.
If SolarWinds SRM is the first Orion Platform product that you are installing, ensure that you Prepare the Orion SQL Server database before you install SRM.
Determine if your license includes additional polling engines. If it does, refer to install an additional polling engine. Install the additional polling engine after installing SolarWinds SRM on the main polling engine.
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Determine if your license includes an additional web server. If it does, refer to install an additional web server. Install the additional web server after installing SolarWinds SRM on the main polling engine.
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Server port requirements
PORTTYPE
DESCRIPTION
25 TCP SSL/TLS for email alert actions should be enabled.
80 TCP Default web port. If you specify any port other than 80, you must include that port in the URL used to access the Web Console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the Web Console is http://192.168.0.3:8080.
Open the port to enable communication from your computers to the Orion Web Console.
This is used on the NetApp head/cluster node and any available CIFS/NFS.
Also used by EMC VNX/Clariion for file side performance.
161 UDP Used for polling storage arrays through SNMP.
Used on the EqualLogic Group IP.
443 TCP (HTTPS) Used on the NetApp head/cluster node and any available CIFS/NFS. Used by EMC VNX/Clariion for file side performance.
1433 TCP Used for communication between the SRM and the SQL Server.
1434 UDP Used for communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations.
1801 TCP MSMQ WCF binding.
5988 TCP (HTTP) Used by SMI-S providers.
5989 TCP (HTTPS) Used by SMI-S providers.
8088 TCP (HTTP) Backup port used for NetApp DFM management servers for 7-mode arrays.
8443 TCP (HTTPS) Used by Storage Profiler SWIS.
8488 TCP (HTTPS) Used for NetApp DFM management servers for 7-mode arrays.
17777 TCP Orion module traffic. Open the port to enable communication from your poller to the SRM Web Console, and from the SRM Web Console to your poller. The port used for communication between the Orion Web Console and the poller.
17778 TCP (HTTPS) Required for access to the SWIS API.
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PORTTYPE
DESCRIPTION
17779 TCP (HTTP/HTTPS) SolarWinds Toolset integration.
The following condensed table shows the ports used by SRM for collecting data from the storage arrays:
PORT TYPESTORAGE ARRAY/
PROVIDERDESCRIPTION
80 HTTP NetApp ONTAP API Alternate ONTAP API port for NetApp connections.
NetApp DFM clustered mode
Alternate connection to NetApp On command for clustered mode management server.
Dot Hill AssuredSAN 4xxx/5xxx REST API
Alternate connection for REST APIs.
EMC VNX XML API Alternate connection to the EMC VNX control station for collecting file-side performance data.
161 UDP SNMP SNMP connections to the storage array.
443 HTTPS NetApp ONTAP API Secure ONTAP API port for NetApp connections.
NetApp DFM clustered mode
Secure connection to NetApp On command for clustered mode management server.
Dot Hill AssuredSAN 4xxx/5xxx REST API
Secure connection for REST API.
EMC VNX XML API Secure, preferred connection to the EMC VNX control station for collecting file side performance data.
5988 HTTP SMI-S provider Alternate port on SMI-S provider (external or on onboard).
5989 HTTPS SMI-S provider Secure and preferred SMI-S port on SMI-S provider (external or on onboard).
8088 HTTP NetApp DFM 7 mode Alternate connection to the NetApp On command management servers for 7 mode arrays.
8488 HTTPS NetApp DFM 7 mode Secure connection to the NetApp On command management servers for 7 mode arrays.
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Prepare the Orion SQL Server database for a SolarWinds SRM installationThe SolarWinds Orion database stores all monitoring data. Use these guidelines to configure the database before you install and configure SolarWinds SRM. If you need assistance installing the SQL Server database, refer to the guidelines provided by Microsoft.
o Ensure you install the Orion database and the Orion Server on the same domain.
o The selected SQL Server instance must support mixed-mode or SQL authentication with strong passwords. A strong password must meet at least three of the following four criteria:
l Contains at least one uppercase letter l Contains at least one lowercase letter l Contains at least one number l Contains at least one non-alphanumeric character, for example, #, %, or ^
o For a new database, the user account must be a member of the dbcreator server role. The sysadmin role and the security administrator (SA) user account are always members of dbcreator.
o For an existing database, the user account needs only to be in the db_owner database role for the existing database.
o For a new SQL account, the user account must be a member of the securityadmin server role. The sysadmin role and the security administrator user account are always members of securityadmin.
o Set the recovery model of the database to Simple. SolarWinds does not support other methods.
o Select the authentication method used by the SolarWinds Orion user to access the SolarWinds Orion database.
SolarWinds recommends using SQL Server Authentication to ensure the SolarWinds Orion server can always access the SolarWinds Orion database, even when hosted remotely on a separate server.
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Install an evaluation copy of SolarWinds SRMThe SolarWinds SRM evaluation version is a full version of the product, functional for 30 days. After the evaluation period, you can easily convert your evaluation license to a production license by obtaining and applying a license key.
For evaluation installations only, you can install the Orion server and the Microsoft® SQL Server® database on the same machine. The installer automatically installs SQL Server 2014. You can use that database, or configure the server to use another MS SQL server database.
l Do not use MS SQL Server Express in a production deployment. l Do not install SolarWinds SRM on a domain controller or use the same database server as a
Research in Motion (RIM) Blackberry server.
Before you start installing SQL Express 2014 on the same computer as the Orion server, ensure .NET 3.5 is installed.
Can I install SRM 6.4 on a desktop operating system?
For evaluation installations only, installation on a desktop operating system is possible, but not supported. SolarWinds SRM is intended for use in a production environment that meets the SolarWinds SRM system requirements.
EVALUATION AND PRODUCTION ENVIRONMENTS
EVALUATION ENVIRONMENTS ONLY
Windows Server 2012 Windows 8 (except for Standard Edition)
Windows Server 2012 R2 Windows 8.1 (except for Standard Edition)
Windows Server 2016 Windows 8.1 Update 1 (except for Standard Edition)
Windows 8.1 Pro, and Windows 8.1 Enterprise (Pro or Enterprise version recommended)
Windows 10
To install an evaluation copy of SolarWinds SRM:
1. Download an evaluation version of SolarWinds SRM from www.solarwinds.com. This installation is functional for 30 days and for evaluation purposes only. No activation key is required.
2. Run SolarWinds-SRM-<version>-Eval.exe.
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3. If prompted, register your email address. 4. Click Next in the Welcome window. The system scans the environment to ensure that the system
requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.
5. Select your preferred language. 6. If the wizard detects that Microsoft Internet Information Services (IIS) is not installed, select the
recommended option to continue and install IIS automatically. 7. If the wizard detects that the Microsoft .Net framework is not installed, select the recommended
option to continue and install it automatically. 8. Accept the terms of the license agreement. 9. Accept the default directory, or click Browse and select an installation directory.
10. Choose Express Install to install Microsoft SQL. The installation procedures begins.
11. When the installation is complete, the system configures the product. Click Finish to open the Orion Web Console login page.
If the login page does not open automatically, launch the Orion Web Console in your SolarWinds Orion program folder.
12. When the installation is complete, the system configures the product. Click Finish to open the Orion Web Console login page.
If the login page does not open automatically, launch the Orion Web Console in your SolarWinds Orion program folder.
13. Log in with the user name admin and leave the password field blank. The Orion Web Console opens. For security purposes, SolarWinds recommends that you change the password to your admin account.
If you are using Microsoft Internet Explorer®, SolarWinds recommends you add the URL of your Orion website (http://FullOrionServerName/), the URL of SolarWinds support (http://solarwinds.com/support), and about:blank to the list of trusted sites.
After the evaluation period, you can easily convert your evaluation license to a production license by obtaining and applying a license key.
LEGACY INSTALLATION GUIDE: STORAGE RESOURCE MONITOR
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Install a licensed copy of SolarWinds SRMUse this procedure to install a production copy of the SolarWinds Orion Storage Resource Monitor (SRM) on Windows.
Before you begin
l Plan your production deployment l Prepare the Orion SQL Server database for a SolarWinds SRM installation l Use an account with local administrative rights. l Verify the account is not subject to any local or group policy restrictions. l Use the Run as administrator option when launching the installer on a system running Windows
Server 2008. l Quit all other programs before running the installer.
Installation
1. Obtain a copy of the software and your activation key from the SolarWinds Customer Portal. The activation key limits your use based on the number of seats you purchased.
2. Log in as an administrator to the server on which you are installing SRM. 3. Extract the contents of the downloaded installation ZIP file. 4. Run SolarWinds-SRM-<version>-Full.exe.
The required files are extracted and the Install wizard for the Orion Storage Monitor displayed. 5. Select your preferred language. 6. If the wizard detects that Microsoft Internet Information Services (IIS) is not installed, select the
recommended option to continue and install IIS automatically. 7. If the wizard detects that the Microsoft .Net framework is not installed, select the recommended
option to continue and install it automatically. 8. Accept the terms of the license agreement. 9. Accept the default directory, or click Browse and select a installation directory.
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10. Choose whether to install using Express Install or Advanced Install:
OPTION ACTIONS
You do not already have a SQL server you want to use with SRM.
Choose Express Install.This installs Microsoft SQL.
You have a SQL server you want to use. Choose Advanced Install.The Configuration wizard prompts you for the location of your SQL server. It also prompts you to install the website and services needed by SRM. You should ensure you have a SQL server installed before using this option.
11. Click Finish when the Setup wizard is completed.The Software License Key window is displayed. Click Enter Licensing Information, and complete the following procedure to license SRM:
OPTION ACTIONS
You have access to the internet. a. Select I have internet access and an activation key. b. Enter your Activation Key. c. Click Next.
You are using a proxy server to access the internet.
a. Check I access the internet through a proxy server. b. Enter the Proxy address and Port.
You do not have access to the internet from your designated SRM server.
a. Select This server does not have internet access. b. Click Next. c. Complete the steps shown.
12. If you selected Express Install in step 10, the SolarWinds Orion login page is displayed in a new browser window.
By default, you can log in with the user name admin and no password until you change your account.
13. If you selected Advanced Install, the Configuration wizard loads. Continue to Configure an existing database and server for SRM for instructions.
l If your license includes additional polling engines, refer to install an additional polling engine. Install the additional polling engine after installing SolarWinds SRM on the main polling engine.
l If your license includes an additional web server, refer to install an additional web server. Install the additional web server after installing SolarWinds SRM on the main polling engine.
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Configure an existing database and server for SRMAfter SRM is installed, the Configuration wizard starts automatically.
If the Configuration wizard starts automatically, navigate to Start > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard.
1. In the Welcome dialog box, click Next. 2. If prompted to stop services, click Yes.
To ensure all updates and changes are installed correctly, you must stop all services.
3. In the Database Settings dialog box, select an SQL Server and authentication method, and click Next.
Use SQL Server Authentication to ensure the SolarWinds Orion server can always access SQL Server, even when hosted remotely on a separate server.
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4. In the Database Settings dialog box, select an existing database or create a new database:
OPTION ACTIONS
To use an existing database: a. Select Use an existing database. b. Select the database from the list, and
click Next.
To create a new database: a. Select Create a new database. b. Provide a name for the new database,
and click Next.
Do not use non-alphanumeric characters in database names.
5. In the Database Account dialog box, select an existing account or create a new account:
OPTION ACTIONS
To use an existing SQL account for the SRM polling engine and Web Console:
a. Select the existing account. b. Provide the password, and click Next.
To create a new SQL account for the SRM polling engine and Web Console:
a. Select Create a new account. b. Provide an account name and password. c. Confirm the account password, and click
Next.
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6. In the Website Settings dialog box: a. Select All Unassigned unless your environment requires a specific IP address for the Orion
Web Console. b. Specify the Port and the Website Root Directory where the system installs the Web Console.
If you specify any port other than 80, include that port in the URL used to access the Web Console.
c. Click Yes - Enable automatic login using Windows Authentication.
7. If prompted to create a directory or website, click Yes. 8. Review the list of services to install, and click Next. 9. Click Yes if prompted to disable the SNMP Trap Service and enable the SolarWinds Trap Service.
10. In the Completing the Orion Configuration wizard dialog box, click Next. 11. When completed, click Finish to launch the Orion Web Console. 12. Log in with the user name admin and leave the password field blank. 13. The Orion Web Console opens. For security purposes, SolarWinds recommends that you change
the password to your admin account.
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Exclude data directories from anti-virus scanningAnti-virus programs may lock files used by the SolarWinds Job Engine v2 service during scanning. This can cause the SolarWinds Job Engine v2 services to stop and restart, causing delayed polling and gaps in data for a poll cycle.
For the most up-to-date information and details of the files, directories and ports to be excluded, in SRM and all SolarWinds products, please see: Files and directories to exclude from antivirus scanning.
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Enable secure channels with SSL (deprecated as of Orion Platform 2017.1)
This information is deprecated as of Orion Platform version 2017.1.
SolarWinds products support the use of Secure Sockets Layer certificates to enable secure communications with the Orion Web Console.
Requirements
l Your server must have the required SSL certificate installed. l Conduct secure SSL/TLS communications over port 443.
Due to security concerns, SolarWinds recommends that you disable SSL v3.0 and earlier.
1. Add a binding to https port 443 for the SolarWinds NetPerfMon site. For more information, consult the Microsoft online documentation on setting up SSL.
2. Enable the Orion Web Console for SSL. 3. You can also configure the Orion Web Console to require SSL.
Configure the Orion Web Console for SSL (deprecated as of Orion Platform version 2017.1)
This information is deprecated as of Orion Platform version 2017.1.
1. Log in to your Orion server using an account with administrative rights. 2. Shut down all SolarWinds services. Start the Orion Service Manager in the SolarWinds Orion >
Advanced Features program folder, and click Shutdown Everything. 3. Start the Database Manager from the SolarWinds Orion > Advanced Features program folder.
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4. Expand the SQL servers, and navigate to SQL Servers > your SolarWinds Orion database server > SolarWindsOrion > Websites in the left pane.
l If your SQL Server is not listed in the left pane, click Add Default Server. l If your Orion database is not listed in the left pane, add it:
1. Click Add SQL Server. 2. Using the format Server\Instance, select or provide the SQL Server instance you are
using as your SolarWinds Orion database. 3. Select the login method, providing credentials as required. 4. Click Connect to Database Server.
5. Right-click the Websites table, and click Query Table. 6. Replace the default query with the following query, and click Refresh.
UPDATE dbo.Websites SET SSLEnabled=1 WHERE WebsiteID=1
7. Switch to the Orion Service Manager, and click Start Everything. 8. Change the Orion Web Console port.
a. Start the Configuration Wizard in the SolarWinds Orion > Configuration and Auto-Discovery program folder.
b. Select Website, and click Next on the Welcome window. c. Enter the SSL port number, and click Next.
Port 443 is typically reserved for SSL traffic.
d. Review the configuration summary, and complete the Configuration Wizard.
Configure the Orion Web Console to require SSL (deprecated as of Orion Platform version 2017.1)
This information is deprecated as of Orion Platform version 2017.1.
1. In a text editor, open the web console configuration file, web.config, on your primary SolarWinds server.
The default location of web.config is C:\Inetpub\SolarWinds\
2. In the <system.web> section, add the line: <httpCookies requireSSL="true" />
3. Locate the line: <forms loginUrl="~/Orion/Login.aspx" />
4. Change it to: <forms loginUrl="~/Orion/Login.aspx" requireSSL=”true” />
5. To enable the HTTPOnly flag for added security, locate the <httpCookies> tag, and edit it to the following: <httpCookies httpOnlyCookies="true" requireSSL="true" />
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6. Save and close web.config.
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Apply your LicenseOnce the installation process has finished, you will be given the option to license SRM. If you are installing for the first time and decide not to license your product, it will run in evaluation mode for 30 days.
Beginning with SolarWinds Orion 2016.2, Orion Platform products such as SRM use the web-based License Manager. This replaces the previous stand-alone Windows License Manager. You should uninstall the stand-alone version.
With the web-based License Manager, you can manage licenses for Orion Platform products, Additional Polling Engines (APEs), Additional Web Servers (AWSs), and High Availability pools from a single Orion Web Console page.
The SRM Orion Module can be integrated to run with the SRM Profiler Module. When integrated, users can see the functionality of both the SRM Orion Module and SRM Profiler Module. For more information, see Key Licensing Scenarios when SRM Profiler and SRM are integrated in the SRM Administrator Guide.
1. Click Settings > All Settings, scroll down, and click License Manager in the Details grouping. The License Manager screen is displayed.
If you licensed your product before you installed it, click Add/Upgrade License, enter the details, and complete the activation to see the license in the License Manager.
2. Click Activate for Storage Resource Monitor. 3. Enter the activation key.
a. Click Customer Portal, and log in using your Customer ID and password, or your individual user account information.
If you do not know your SolarWinds Customer ID and password or individual profile details, contact Customer Support and submit a ticket.
b. On the top menu bar, click License Management > License Management. c. Click the plus sign next to the SolarWinds product to display your activation key. d. Copy the unregistered activation key, and paste it into the Activation Key field in the License
Manager Activate window.
4. Enter registration details, and click Activate. Your license is now activated, and the license details are displayed in the License Manager.
Activate the license offlineIf you have installed SRM on a computer without Internet access, the web-based License Manager guides you through offline activation.
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In the offline activation mode, you cannot activate a license for a product that is not installed.
1. Click Settings > All Settings > License Manager to open the web-based License Manager. 2. Select a product, and click Activate. 3. Click Copy to Clipboard to copy the unique machine key. 4. Log in to the Customer Portal, and click License Management > License Management. 5. In the Customer Portal License Management, expand the product license to activate, and click
Activate License Manually. 6. Paste the unique machine id from clipboard, and click Generate License File. Save the .lic file locally
and transfer it to the offline computer. 7. In the License Manager on the offline computer, choose the .lic file, and click Activate.
Your license is now activated, and the license details are displayed in the License Manager.
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Compatibility with other Solarwinds Orion modules SRM 6.4 is compatible with the following Orion modules:
NPM 12.1
SAM 6.2.4 6.3
NCM 7.5.1 7.6
NTA 3.11 4.1.1 4.1.2 4.2 4.2.1 4.3
IPAM 4.3.x
PAM 2.1.x
UDT 3.2.4
VNQM 4.2.4 4.4
WPM 2.1 2.2.x
For further information on installing and upgrading multiple SolarWinds Orion products, please consult the SolarWinds Product Upgrade Advisor and Currently supported software versions documentation.
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