[srijan wednesday webinars] 10 steps to improved user experience
TRANSCRIPT
10 Steps to Improved User Experience
Mr. Himanshu Khanna
Founder, SparklinVolunteer at Startup Saturday & Design Day
Thinker, Maker, Traveler
@SparklinGuy
What isUser Experience?
The way a person feels about using a product, system or service.
Wikipedia
The way a person feels about using a website, application or game, perhaps!
Humanized!
10 Steps
Who am I talking to?
Specify the User01
Who? Where? Why? More?
The curse of knowledge
Nemo Should he stay with his father? Caught in the rain Mars 2092
Guess the movie name?
The curse of knowledge
It’s definitely NOT Finding Nemo
Email if you want to know the [email protected]
Be Human02
Smile, greet, connect
Add Humor03
Be Quirky!
Cut & Remove04
The unwanted, the not needed.
1. Forgot Password2. Checkbox to show Password3. Show as you type Password
Forgive & Learn05
To err is Human!
Learnings?Twitter, Omnibox, SMS, Kleenex...All of these evolved based on real user usage
Install Habits (Learning Curves)06
Sense of Personalization & Ownership
Then
Now
Automate user inputs07
Suggest, fill and help the user.
Consistent Experience09
Strategy to Interface, Web to real world.
Web App
Airport
Delight your users10
Depends if you like to savor desserts!
Thank You!Mr. Himanshu Khanna
Founder, SparklinVolunteer at Startup Saturday & Design Day
Thinker, Maker, Traveler
@SparklinGuy