sr manager, program/project lead/director, pmo
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*Last 14 yrs + in US: Advisory Consultant/Sr Manager/Program-Project Leader/Director/PMO (Since Jan 2000) *Overall 25 yrs + Work Experience (US, UK, India, Indonesia)
*Led/Managed Global Enterprise Program/Projects with Fortune 50/100/Diversified Groups/up to $450+ billion: Big 4 Consulting, Big 4 Healthcare, Big 4 Enter, Big 4 SCM, Big 4 Auto Groups etc
*Led/Managed Global Strategic IT,BPO, Managed & Shared Svs(250+ global resources/PLC in 85 + countries)
*Set-up PMO offices *Highly Proactive/Lead from front, Solution-driven approach to Problem-Solving
*Extensive experience with BPO/Outsourcing, Managed & Shared Svs, Global Bus Ops
*Proven success in managing Program/Project Challenges, Complex Business Solutions *Global Vendor Mgmt *Transition, Transformation, Change Mgmt
*Performed Diagnostic/Provided Bus Solutions, BPM, ITIL-ITSM-Process Improvement, Incident-Problem Mgmt, Best Practices
*Established Program/Project Charter, In/Out-Scope, Timelines, Budgeting, Risk/Gov, KPI/Bench-marking
*Strong Techno-Functional skills(Tech & Business) *Data Centre Migration, BCP, Set-up Infra Env: Prod/Dev/Test *Managed Cross-functional Domains: E-Commerce, DW/Inventory, E2E ERP Implm for Finance, Marketing, CRM, HR-IS,SCM, Application Dev/Enhancement, QA Testing/UAT/Release Cycles
*Provided Holistic/Comprehensive Reporting to Stakeholders/Sr Mgmt/C-Level
*Handled Project life cycle, Scope to Implmtn, BRD & TRD docs
*Executed all SDLC Methods (Agile/Scrum/Waterfall) * Also SCRUM MASTER
*Attention for Details *Good Team Player *Effective Communication skills *Get "Things Done"
*Diverse Industry exposure: Fortune 50/100, Big 4 IT Consulting (Cognizant) Others (UST Global, Parson, GS May) Big 4 Healthcare/Ins(WellPoint/Anthem-BlueCross, United H/care), Biotech (Amgen, Medtronic, Herbalife),Big 4 SCM (Wal-Mart-$ 450+ billion, Costco),Big 4 Enter (NBC Universal, Warner Bros),Big 4 Auto(GM, Nissan) & Hyundai-Kia, Utility(Sempra SoCalGas), Oil&Gas(Alyeska),Telecom(Verizon/AMPD), Hospitality/Restaurant