IMO MEETING

Spring 2017

Pace University | Information Technology Services

Wednesday, March 22, 2017

Spring 2017 IMO Meeting

Agenda

1. ITS Update

2. Academic Technology Update

3. Web Services Update

4. IT Security Update

5. Questions and Feedback

User Services

Update:

Shikha Bajracharya

(sbajracharya@pace.edu)

&

Gabe Moreno(gmoreno@pace.edu)

Academic Technology

Update:

John Blackwell

(jblackwell@pace.edu)

Academic Technology

• Academic Technology Workshops, Office Hours,

etc.

• Blackboard Update

Academic

Technology:

Tech Talks &

1-on-1 Training

Fallon Saratovsky(fsaratovsky@pace.edu)

Academic

Tools:

Starfish Update

Jermain Smith

(jsmith@pace.edu)

STARFISH

STUDENT SUCCESS & RETENTION SOLUTION

Jermain Smith

Director of User

Experience & Solutions

Design

Starfish Project Manager

e. jsmith@pace.edu

p. 914.923.2654

Jennifer B. TalbotDirector of Retention

Analysis and Assessment

Division for Student Success

e. jtalbot@pace.edu

p. 914.773.3349

STARFISH

Steering

Committee

• Blackwood, Martina -

Dyson

• Calchera, Heather -

Dyson

• Campoverde, Nancy -SOE

• Christofferson, Ross -CAE

• Elson, Stephanie -

Seidenberg

• Gilman, Nicole - Dyson

• Guyette, Linda - SOE

• Gordon, Beth - ITS

• Houle, Bernice - ITS

• Larkin, Lynne - Seidenberg

• Maxam, Sue - Student Success

• Murphy, Eileen - Lubin

• Smith, Jermain - ITS

• Talbot, Jennifer - Student

Success

• Walther, Christopher - CHP

STARFISH

Training &

Outreach

20+ Sessions held in Fall 2016

20+ Planned for Spring 2017

OPEN SKYPE CALLSEvery other Monday, throughout the semester

Starting on Monday January 23rd.

A complete list of prior sessions is available.

STARFISH

Spring 2017

A listing of currently

schedule

information

sessions, trainings

& webinars (more to

be added)

• Thursday January 19th - Intructional Development (PLV)

• Friday January 20th - Intructional Development (NYC)

• Wednesday January 25th - Adjunct Faculty Webinar

• Thursday January 26th - Adjunct Faculty Webinar

• Bi-Weekly Skype calls - beginning 1/23/17 through 5/15/17

• Tuesday February 21th - Deans Council Meeting

• Wednesday February 22th - Lubin Starfish Conversation

• Thursday February 23th - Lubin Starfish Conversation

• Friday February 24th - Starfish NYC Advisor Training

• Friday March 3rd - Starfish PLV Training for Advisors

• Wednesday March 22th - IMO Meeting / Starfish Update

• Monday April 3rd - ELI Faculty/Staff Training (Tentative)

• Tuesday April 4rd - ELI Faculty/Staff Training (Tentative)

STARFISH

Important

Updates

Fall 2016

roll-out

• Faculty can not access other Course Flags.

• Athletics Department has Full Access.• Ability To View All Flags in your role.• E-mail Notifications & Alerts.• Correct Display of Advisor(s) – The

change from a TERM to an ONGOING view.

STARFISH

Some Early

SUCCESSES

from Fall

2016

• All undergraduate students will be

assigned an advisor.

• Increased communication between

students & university.

• Quick & easy access to student

information.

• Ability to provide additional

information to build a more

complete retention model & data

warehouse.

• Increased data collection,

supporting retention initiatives,

assessment & student learning

outcomes.

• 57% of our students have received

a flag or kudos.

Kudos: 14,783 / 5441

Flags: 6522 / 2031

Academic Flags: 4474 / 1379Attendance Flags: 2039 / 629

TOTAL TRACKING ITEMS:

22,343

STARFISH

57%of the 13,044 total

students in Starfish

35%0f the 1964 total

Faculty in Starfish

15%

FLAG/CONCERN

42%

KUDO/PRAI

SE

75%

Through

APRs

25%

Manually

Raised

STARFISH

Priorities for

Spring 2017

continued

roll-out

• Additional Outreach and Collaboration with Faculty as implementation continues.

• Continue to Address User Issues & Concerns

• More Student Outreach and Training.

• Confirmation/Guidance on legal/privacy issues

• Develop, Promote Additional Training & Reference Materials.

• OUTLOOK Integration / Appointment Scheduling

• BLACKBOARD Integration / Grade Book Auto Flagging

• Continue Outreach to Academic Departments, Programs & Services to identify opportunities for expanded use.

For More Information:

Website: http://www.pace.edu/starfish

For General Starfish Support:

General support: http://help.pace.edu

Email: pacehelpdesk@pace.edu

Phone: 914.773.3333

For Question & Suggestions:

Project Manager: Jermain Smith | jsmith@pace.edu |914.923.2654

Thank you!

starfish.pace.edu

Web Services:

Portal Upgrade

Gabe Terrizzi

(gterrizzi@pace.edu)

IT Security

Update

Chris Bohlk

(cbohlk@pace.edu)

IT Security

• New Spam/Phishing filtering service for faculty &

staff

• Faculty & Staff password requirement

Questions?

Suggestions?