Collections Trust is committed to delivering real benefit to its partner organisations, and to working in partnership to drive best practice in Collections Management.

Collections Trust working in Partnership

The SPECTRUM Partners Scheme gives collections management software vendors a licence for the commercial use of SPECTRUM with their products.

Only SPECTRUM Partners are allowed to say they are SPECTRUM Compliant after a formal verification process.

SPECTRUM Partner Scheme

What is SPECTRUM Compliance?

• The formal process by which a SPECTRUM Partner’s system is tested to check if it is able to represent the SPECTRUM units of information so that it can support the user through all 21 procedures of SPECTRUM.

• Compliance testing is completed online with follow up discussions, recommendations and possibly changes to a system before verification is achieved.

Why is SPECTRUM Compliance beneficial to users?

• SPECTRUM Compliant software enables you to capture all of the requirements of SPECTRUM within your Collections Management System

• If you need a system that supports all of the SPECTRUM Procedures, and represents the SPECTRUM units of information, you know Compliant Partner systems can provide this

• Compliant Partners should be able to explain to you how they can represent all of the units of information in the Primary Procedures (and more)

Survey results

75%

12%

13%

Feature identified as 1st priority when selecting a new sys-tem – from a Collections Link survey 2011

SPECTRUM CompliancePriceFunctionalityTrainingInteroperability

What does SPECTRUM Compliance mean to the Partners?

• A lot of work!• Over 400 SPECTRUM units of information to be considered• Particular emphasis on the 8 Primary Procedures• All 21 Procedures must be supported• Access to SPECTRUM must be provided through help text or

a link• May involve altering their system

• You may not need a Compliant system

• All SPECTRUM Partners are committed to working with the standard whether Compliant or not

• Always discuss with your supplier what they offer as standard and consider your needs now and in the future

• Use the SPECTRUM Community and the Choose a CMS Software Survey for research

Things to consider...