specialist language services english 2015

Specialist Language Servicesin York

The Benchmark for Business English

BUSINESS ENGLISH FOR PROFESSIONAL PEOPLE SINCE 1975



Agenda

• SLS company profile• The SLS way• SLS Profiler• SLS courses• SLS Executive Training

Centre• SLS instructors• Training example• What to do in York• Where to stay in York



SLS company profile

• Established since 1975• Corporate clients worldwide• Highly experienced instructors• Customer-focused services• ISO 9001:2008 certified• No-risk guarantee

We are professional, efficient & friendly



The SLS Way

• The participant is the centre of the SLS Way• Participants shape their own course content and we set

realistic goals• We go deep into the relevant areas of the business

requirements outlined by the participant• We treat English as a practical tool in the “real world”• We offer a unique tool to observe and measure your results

- SLS Profiler

We are with you before, during and after the course



The SLS Way



The SLS Way: Pre-course

• We carry out a full participant’s needsassessment in conjunction with theirmanager or training manager

• An SLS professional conducts a pre-course assessment phone call

• The participant completes a “PersonalInventory”



The SLS Way: During course 1/2• The Course objectives are set,

agreed upon and signed off• The participant is asked to assess

their level of effectiveness inEnglish at the start of the courseusing the SLS Profiler

• The course is delivered inadherence to the agreed objectives



The SLS Way: During course 2/2

• In-depth feedback is given to theparticipant

• A continuation “Action Plan” is prepared• The participant is asked to re-assess

their level of effectiveness in English oncompletion of the course using the SLSProfiler

• A full “Course Report” is written andreturned to the participant’s manager/training manager.



The SLS Way: Skills transfer

• The participant transfers theacquired language skills intotheir working environment

• The continuation “Action Plan” isadhered to

• The manager/ training managerexperiences the real benefit ofthe participant's neweffectiveness in English



The SLS Way: Follow-up

• A 3 month follow-up is sent tothe participant to record thecurrent level of effectiveness inEnglish using the SLS Profiler

• These are then assessed andthe results are then discussedwith the manager/ trainingmanager if required



The SLS Way: SLS Profiler

• Is a unique value-added tool to measure the results ofyour training investment in one-to-one courses

• It ensures that the course is participant-driven• It facilitates a clear understanding of the training benefits• All participants are encouraged to use the SLS Profiler to

self-assess their effectiveness when performing their jobin English. This happens at the start of the course, oncompletion of the course and again after their return towork at the 3 month stage.



The SLS Way: SLS Profiler

0

10

20

30

40

50

60

70

80

Before After

Telephoning

Socialising

Email

Meetings and Discussions

Correspondence

Dealing with compliance issues

Presentations

Reporting

Visiting Suppliers

2014



SLS courses

• One-to-one courses• Group courses• Flexible options• In-company courses• Business Skills & English



delivered at SLS

PremierPlatinum

PremierGold

PremierSilver

PremierBronze

Jobtalk Specialistclient group

SLS Profiler

tailor-made

pre-written

one-to-one

group

management skillstraining

delivered in-company

flexible option

SLS course features overview

* These courses are pre-written or designed exclusively for you, depending on your requirements

50%

50%

**



Our range of one-to-one courses include

• Intensive training• Entirely focused on the

individual business Englishobjectives

• SLS Profiler• Work-related samples• No-risk guarantee



One-to-one courses: Premier BRONZE

• Designed exclusively tomeet your needs

• One instructor• 50% published material• 50% tailored made• Self-development time• Suitable for beginners (A1-

A2) and pre-intermediate(B1)



One-to-one courses: Premier SILVER

• One instructor• 100% designed to meet

your specific needs• Intensive training for a

specific purpose• Self-development time• Suitable for any level



One-to-one courses: Premier GOLD

• Two instructors• 100% designed to meet

your specific needs• Very intensive training for

a specific purpose• Recommended for

professionals who want towork intensively on theirEnglish



One-to-one courses: Premier PLATINUM

• One instructor & onemanagement trainer

• 100% designed to meet yourspecific needs

• Highly intensive training forspecific purpose

• Suitable for a good level ofEnglish

• Combines English languagetraining with Management training



All our group courses

• are based on realisticbusiness situations

• score highly on courseevaluations

• are Interactive



Group courses: JOBTALK

• Max 6 participants• Pre-written and developed

by SLS• Focus on fluency and

confidence• Fixed course start dates• Can be delivered in-

company• Suitable for intermediate

(B1+) level



Group courses: SINGLE CLIENT GROUP

• Pre-written or tailor-made• Specific needs• Same job area• At SLS or in-company• Course dates to suit you• Similar levels



Flexible options

• Premier Group– One week Jobtalk– Combined with one week of one-to-one– Suitable for intermediate (B1+) level

• Shared Premier courses– Colleagues can share a Premier course if their levels and

training needs are compatible



In-company courses

• Courses delivered on client premises• Our experienced team travels worldwide• Designed to meet your specific training needs• Expertise in course development for a wide range of

industry sectors– e.g. engineering, automotive, food & drinks manufacturing,

pharmaceuticals, telecommunications and journalism



Business skills & English

• Combine your businessskills and English needs

• 2-day courses• Practical & interactive• Customised courses• Delivered at SLS or in

company



SLS Executive Training Centre

• Professional and friendlyatmosphere

• Modern business trainingrooms

• Comfortable coffee loungewith refreshments andnewspapers



All our SLS instructors

• Are well-qualified and vastly experienced• Have worked with people from a wide range of industry

sectors and job functions, both in York and abroad• Are highly motivated and fun to work with• Understand their participants’ business needs• Are skilled in course design, production and delivery



Training example

Intensive in York

In-house intensivedelivery or telephonesession using SLSmaterials

Intensive in York

Intensive in York

In-house intensivedelivery or telephonesessions using SLSmaterials

Time

Englishproficiency



What to do in York

• Historic buildings andmedieval streets

• York Minster and city walls• Cosy tea rooms• Traditional pubs &

restaurants• Museums, theatre &

musicals• Trips to the countryside

www.visityork.org



• Preferred by most participants• Ensures full immersion in English• Comfortable and friendly• Breakfast and evening meal

provided on weekdays, full boardon weekends

• Transport to/from SLS every day• €52 per person per night

Where to stay in York: Host families



• SLS recommend a range ofhotels and guesthouses inYork

• SLS can book the hotel onyour behalf

• Accommodation available tosuit most budgets

• Taxis can be arrangedto/from SLS every day

Where to stay in York: Hotels



Thank you for your attention

SLS Partners in Training Ltd

+44 (0)1904 691313

[email protected]

www.slsyork.co.uk

specialist language services english 2015

Documents

sls professional

professional people

business requirements

sls way participants

results sls profiler

sls company profile

agenda sls company

course objectives