Speak softly, and Speak softly, and carry a big stick; carry a big stick; you will go far.you will go far.

Theodore RooseveltTheodore Roosevelt2626thth President of the U.S. President of the U.S.

What you do speaks so loud What you do speaks so loud that I cannot hear what you that I cannot hear what you

say.say.

-Ralph Waldo Emerson-Ralph Waldo Emerson

The most important thing The most important thing in communication is in communication is

hearing what isn't said. hearing what isn't said.

--Peter F. DruckerPeter F. Drucker

Nonverbal Nonverbal CommunicationCommunication

How much do we understand How much do we understand from what people from what people saysay

as opposed to what they as opposed to what they dodo??

Nonverbal communication’s Nonverbal communication’s purposepurpose

To complement verbal messagesTo complement verbal messages

Nonverbal communication’s Nonverbal communication’s purposepurpose

To emphasize verbal messagesTo emphasize verbal messages

Nonverbal communication’s Nonverbal communication’s purposepurpose

To replace verbal messagesTo replace verbal messages

Nonverbal communication’s Nonverbal communication’s purposepurpose

To contradict verbal messagesTo contradict verbal messages

Environmental Factors that Environmental Factors that influence communicationinfluence communication

ColorColor    

    BlackBlackBlack is the color of authority and power. It is popular in fashion because it makes people appear thinner. It is also stylish and timeless. Black also implies submission. Priests wear black to signify submission to God. Some fashion experts say a woman wearing black implies submission to men. Black outfits can also be overpowering, or make the wearer seem aloof or evil. Villains, such as Dracula, often wear black.

Author David Johnson © 2000–2008 Pearson Education, publishing as Infoplease http://www.infoplease.com/spot/colors1.html

   WhiteBrides wear white to symbolize innocence and purity. White reflects light and is considered a summer color. White is popular in decorating and in fashion because it is light, neutral, and goes with everything. However, white shows dirt and is therefore more difficult to keep clean than other colors. Doctors and nurses wear white to imply sterility.

Picture: http://www.spiritone.com/~gdy52150/longwhrose112.gif

               RedThe most emotionally intense color, red stimulates a faster heartbeat and breathing. It is also the color of love. Red clothing gets noticed and makes the wearer appear heavier. Since it is an extreme color, red clothing might not help people in negotiations or confrontations. Red cars are popular targets for thieves. In decorating, red is usually used as an accent. Decorators say that red furniture should be perfect since it will attract attention.The most romantic color, pink, is more tranquilizing. Sports teams sometimes paint the locker rooms used by opposing teams bright pink so their opponents will lose energy.

Picture: http://www.boringgrange.org/images/pictures/36FireEngine%202007.jpg

     BlueThe color of the sky and the ocean, blue is one of the most popular colors. It causes the opposite reaction as red. Peaceful, tranquil blue causes the body to produce calming chemicals, so it is often used in bedrooms. Blue can also be cold and depressing. Fashion consultants recommend wearing blue to job interviews because it symbolizes loyalty. People are more productive in blue rooms. Studies show weightlifters are able to handle heavier weights in blue gyms.

Picture: http://www.mccullagh.org/db9/10/sf-ocean.jpg

     GreenCurrently the most popular decorating color, green symbolizes nature. It is the easiest color on the eye and can improve vision. It is a calming, refreshing color. People waiting to appear on TV sit in "green rooms" to relax. Hospitals often use green because it relaxes patients. Brides in the Middle Ages wore green to symbolize fertility. Dark green is masculine, conservative, and implies wealth. However, seamstresses often refuse to use green thread on the eve of a fashion show for fear it will bring bad luck.

     YellowCheerful sunny yellow is an attention getter. While it is considered an optimistic color, people lose their tempers more often in yellow rooms, and babies will cry more. It is the most difficult color for the eye to take in, so it can be overpowering if overused. Yellow enhances concentration, hence its use for legal pads. It also speeds metabolism.   

Picture: http://images.showhype.com/uploads/photos_large/2008/03/31/kung-fu-panda-poster-2.jpg

Color  Color  PurpleThe color of royalty, purple connotes luxury, wealth, and sophistication. It is also feminine and romantic. However, because it is rare in nature, purple can appear artificial.     

Picture: http://content.answers.com/main/content/wp/en/2/24/Prince_PurpleRain_single.jpg

Color  Color        BrownBrownSolid, reliable brown is the color of earth and is abundant in nature. Light brown implies genuineness while dark brown is similar to wood or leather. Brown can also be sad and wistful. Men are more apt to say brown is one of their favorite colors.

Picture: http://farm4.static.flickr.com/3117/2549600454_97a5072495.jpg

Light  Light  The intensity and quality of light people experience have an impact on both psychological and physiological well-being, as well as on day-to-day mood.

-Max Cooper

http://www.ehow.com/about_6370338_lighting-affects-emotion.html

SoundSound

SpaceSpace

Public Space (twelve feet and Public Space (twelve feet and beyond) beyond) formal speeches and oral formal speeches and oral readingsreadings

http://www.walkable.org/images/plazafountain.jpg

SpaceSpace

Social (four to twelve feet) Social (four to twelve feet) interviews interviews and formal conversationsand formal conversations

http://www.descartes.com.my/wp-content/uploads/interview.jpg

SpaceSpace

Personal (18 inches to 4 feet) Personal (18 inches to 4 feet) most most conversations with acquaintancesconversations with acquaintances

http://www2.davidson.edu/news/news_archives/archives_imgs/00_commence/447.gif

SpaceSpace

Intimate (within 18 inches of Intimate (within 18 inches of yourself) yourself) family members and close family members and close friendsfriends

http://enthuse.informbank.com/gallery-6/w-6-i-0-a-203.jpg

Communication Tip #3 & Communication Tip #3 & #4#4

#3 If someone wins a game or does #3 If someone wins a game or does something well, congratulate that something well, congratulate that personperson

#4 If you win or do well at something, #4 If you win or do well at something, do not brag. If you lose, do not show do not brag. If you lose, do not show anger.anger.

The Essential 55 by Ron Clark

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