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SPASA Bulletin.Member Only March 2011 • Ed.03

U55, 41-49 Norcal Road Nunawading VIC 3131Tel: (03) 9872 4502 Fax: (03) 9872 4201

Email: [email protected] Web www.spasavic.com.auABN: 66 076 867 091

GENERAL MEETING INVITATIONMajor Changes to Suction & Fencing Regulations

AS1926.1 – 2007, AS1926.2 - 2007 & AS1926.3 – 2010

The association invites all members to our first General Meeting of 2011,being held at 6pm Wednesday 9th March at the SPASA offices

The meeting will cover all current / on-going areas of activity within the industry - and very importantly willfeature a presentation on the new Building Commission Practice Note (becoming effective 1-5-2011), whichhas far-reaching implications for most within the industry.

Presented by Marcus Collard, Senior Advisor from the Building Commission, the session will cover areasincluding:

Launch of Building Commission Practice notes

Pool Safety Barriers Part 3.9.3 of the Building Code of Australia

Overview of AS1926.1 - 2007 & AS1926.2 – 2007 & AS1926.3 - 2010

RBS Administration and Enforcement Principles and Practices

Technical ProvisionsThe purpose of the Practice Note is to provide guidance to Practitioners and Building Surveyors with regardinterpretation, administration and enforcement of the relevant provisions of the Building Regulations, the BCAand AS1926-2007 & 2010 in the State of Victoria.

This is essential information for all builder members – but may also be critical advice for thoseinvolved in manufacture, importation, renovation, servicing, etc.

One of the authors of the Standard, Rob Portbury, will also be in attendance to assist with member technicalqueries. It is recommended that those involved in day-to-day interpretation of the BCA obtain a personal copyof the Standard and make themselves familiar with all relevant clauses.

Members may also elect to bring their building surveyor along. A copy of the Practice Note will be circulated toall members as soon as it's published (anticipated within the next 10 days). The Standards can be purchasedfrom: SAI Global Ph: 131 242, or on-line, go to: http://infostore.saiglobal.com/store/

AS1926 comes in three parts -AS1926.1 – 2007 Swimming pool safety - Safety Barriers for swimming poolsAS1926.2 - 2007 Swimming pool safety – Location of safety barriers for swimming poolsAS1926.3 – 2010 Swimming pool safety – Water recirculation systems

The Standard can be ordered as hard copy or downloaded (slightly cheaper to download). It can be ordered asa set of all 3 parts, or as individual parts. The set of 3 costs under $200, individual parts are under $100.

To get a list of AS1926 publications and prices, go to http://infostore.saiglobal.com/store type AS1926 in theSearch Box and press "Go".

If you're in the business of building pools or spas this meeting is specifically for youPlease RSVP to [email protected] before 5pm, Friday the 4th of March

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VICTORIAN POOL COVERREBATE BACK ON THE AGENDANew government shows strong interest in Rebates ...

The association has recently collaborated with the Department of Sustainability & Environment officials andassisted with research into the viability of introducing a - long overdue - Swimming Pool Cover rebate. It isexpected that the recent repealing of the "Target 155" campaign may be the first stage of a new StateGovernment's water program. It is expected that a raft of consumer support / incentives - such as rebates - willbe introduced in 2011. Watch this space ...

KNOW A GOOD POOL PAINTER ?On occasion the office receives specific enquiries from consumers looking to have their poolre-painted. We currently hold a somewhat limited list of members who paint pools – we wantto add to the list.

To have your business included in our list of member Pool Painters, please [email protected]

AWARDS LAUNCHED : 7 WEEKS TO GO !The 2011 Awards of Excellence program has recently beenmailed to all members – let's get the entries rolling in ....All launch materials and PDF entry forms, for all categories, are alsodownloadable from the SPASA website member section.

Closing date for entries is Friday the 29th of April.

Initial enquiries can be made by contacting Rose on 03 9872 4502.

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GALA NIGHT

• Two tickets (valued at $300) to the Awards of Excellence Gala Dinner at Zinc, Federation Square 27th August 2011

• Opportunity to present the award on stage at the Gala Night, accompanied by MC, Nicole Livingstone

• On-screen company logo during the Awards of Excellence night and acknowledgement in the Commemorative Program given to all guests

• Your company logo and name on the physical Award presented to the winner

• Photos taken by professional photographer of sponsor with winners and their awards

PRINT & DIGITAL MEDIA • Your company logo and sponsor

recognition in the 2012 Pool & Spa Book (10,000 print copies produced & 8,000 units downloaded annually)

• Your company name and logo will receive permanent recognition on the SPASA website, which receives in excess of 85,000 visitors annually.

• Your company logo on numerous SPASA promotional materials sent out to industry via the SPASA Bulletin

• In recent years The Awards of Excellence program has received huge coverage in both consumer & trade magazines (POOLSIDE, SPLASH, Melbourne Pool & Outdoor Design, etc), including the naming and logo placement of our sponsors. Don’t miss out on this additional brand building opportunity

Cost of Sponsorship investment: $1,700 + GST

Enquires to Brendan Watkins 03 9872 4502

InvitationSPASA Awards of Excellence Gala Dinner

27th August 2011

invitation for sponsor promo.indd 1

8/02/2011 2:16:51 PM

Invitation

SPASA Awards of Excellence Gala Dinner

27th August 2011

invitation for sponsor promo.indd 1

8/02/2011 2:16:51 PM

2011 Awards of ExcellenceSPONSORSHIP BENEFITS

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CELEBRATE THE 50th ANNIVERSARY OF SPASA

Official invitations have recently been mailed to all members, past Presidents, Life Members andassociated individuals, inviting all to a very special Black Tie Dinner being held to celebrate SPASAVictoria's 50th Anniversary. Our Golden Anniversary Gala is being held on Friday 20th May 2011 at theMelbourne Aquarium, in the spectacular Coral Atoll Room.

All members are invited to come along and join in the festivities on this very special occasion. Greatentertainment will be provided throughout the evening by Wendy Stapleton and her band, incorporating herwell known Dusty Springfield Show.

A rolling PowerPoint presentation will also be shown, depicting events and achievements of SPASA Victoriaover the past 50 years. As numbers are limited, we urge you to RSVP to the SPASA office on the formprovided ASAP.

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Australian Consumer Law UpdateThe Australian Consumer Law Update is designed to keep industry associations and businesses acrossAustralia up-to-date with the introduction of the Australian Consumer Law (ACL).

This issue focuses on sales practices and what you need to know about your rights and responsibilities underthe ACL.

Australian Consumer Law now appliesOn 1 January 2011 the Trade Practices Act 1974 was renamed the Competition and Consumer Act 2010. TheAustralian Consumer Law comprises Schedule 2 of that Act and also took effect on 1 January.

New ACL resourcesA range of resources are available to assist businesses and consumers to understand and apply the new law.These include:

fact sheets an audio guide to unfair contract terms a free iPhone application - MyShopRights compliance and enforcement industry guide sales practices industry guide.

You can download these and other ACL resources from www.consumerlaw.gov.au

Sales practices - what you need to knowBusinesses need to ensure that they trade fairly and honestly with consumers to promote genuine competition.The new sales practices laws cover unsolicited supplies, unsolicited consumer agreements, pyramid schemes,multiple pricing, lay-by agreements, referral selling, harassment and coercion, and proof of transaction anditemised bills.

Download the Sales practices guide (PDF size: 2.36Mb)

Unsolicited suppliesIt is unlawful to:

request payment for unsolicited goods or services request payment for unauthorised entries or advertisements send unsolicited credit cards or debit cards.

A business or person must not issue an invoice that states an amount to be paid for unsolicited goods orservices, unless:

they reasonably believe they have a right to be paid, or the invoice contains the warning required by law:

This is not a bill. You are not required to pay any money. This warning must be the mostprominent text in the document.

Unsolicited consumer agreementsSalespeople who engage in direct marketing with consumers, for example, door-to-door selling ortelemarketing, in order to sell them goods or services must comply with:

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limited hours for contact with consumers disclosure requirements before and when entering into an agreement criteria for the sales agreement requirements, including that it must be in writing restrictions on supply and requesting payment during the cooling-off period.

Consumers have 10 business days to change their mind and cancel the contract (cool off). They can alsocancel the contract within 3 or 6 months if the supplier has not met certain obligations.

The Corporations Act 2001(Cth) prohibits unsolicited hawking of securities, certain financial products andmanaged investment products. More information is available from the Australian Securities and InvestmentsCommission at www.asic.gov.au

Pyramid schemesPyramid schemes make money by recruiting people rather than by selling a legitimate product or providing aservice. Pyramid schemes are illegal.

A business or person must not participate in, or persuade others to participate in, a pyramid scheme.

PricingMultiple pricing - a supplier who displays more than one price for the same goods must either:

sell the goods for the lowest 'displayed price', or withdraw the goods from sale until the price is corrected.

A price published in a catalogue or advertisement is also considered a 'displayed price'. Mistakes incatalogues and advertisements can be fixed by publishing a retraction in a publication with a similar circulationto the original advertisement.

Component pricing - a supplier must not promote or state a price that is only part of the cost of goods orservices, unless also prominently advertising the single (total) price.

Lay-by agreementsLay-by agreements must be in writing, expressed in plain language, legible and clearly presented.A consumer can cancel a lay-by agreement but may have to pay a termination charge.A supplier may only cancel a lay-by agreement under certain circumstances.

Referral sellingPromising future commissions or rebates that depend on other events - for example, subsequent sales - isillegal in certain circumstances.

It is unlawful to persuade a consumer to buy goods or services by promising benefits for assisting the supplyof goods or services to other customers.

Harassment and coercionIt is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for,goods or services.

Proof of transaction and itemised billsSuppliers must provide proof of transaction to consumers for goods or services valued at $75 or more. A GSTtax invoice, cash register receipt, credit/debit card statement or a receipt number provided for a telephone orinternet transaction is sufficient proof of transaction. Consumers may request an itemised bill for services thatshows how the price was calculated.

Warranties, refunds, repairs and consumer guaranteesA consumer has rights under the consumer guarantees, regardless of any other warranty.

For more information: For more information on the ACL, visit www.consumerlaw.gov.au

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ASSOCIATION CLASSIFIEDSAccount Management / Business Development

• Work in Partnership With Your Clients• Industry Leading Brand• Innovative Product Range

With a focus on quality and innovation, BioLab Australia, home of the BioGuard Brand is seeking a highperforming individual to join their Sales division servicing central and eastern Victoria.

This is unique role for a commercially savvy professional to utilise their impressive track record and ability todevelop long term business plans.

Working in partnership with your clients, you will effectively manage sales and business growth strategies forkey clients. Trusted with offering support and assistance, your focus is to build your clients business throughtargeted local area marketing initiatives along with increasing sales volume and market share.

The ideal candidate has a confident and consultative approach, high level communication and interpersonalskills, along with an ability to determine, understand and deliver on the needs of their clients. Due to thenature of the role, it is essential that you have previous experience in successfully managing multiple clientsand identifying opportunities for new business development. Your capacity to juggle multiple and demandingpriorities effectively is also crucial.

www.bioguard.com.au Send application and resume to [email protected]

GENERAL MEETING

Association Classifieds :: Member listing fee: $100 :: Non-Members $200 - Adverts will be run for 2 editions.Interested parties should email their text (logo will also be accepted) - not more than 80 words - to

[email protected]

ESV REMINDER FOR SPA MEMBERSAll members involved in selling, importing or manufacturing spas are asked to review the attached advicerecently received by Energy safe Victoria, and to ensure that ALL products advertised and sold by members isESV compliant. Proven breaches will potentially lead to heavy fines by ESV, and referral to the SPASA Board.Consumer safety can never be compromised by association members.

SOLAR POOL HEATING INSTALLER

> Rapidly growing company > Based in Thomastown > Career opportunity

A reputable and established business specialising in solar pool heating installations and repairs is seeking toemploy a solar pool heating installer to join our friendly team. As a growing business, the right person canuse this position as a stepping stone into a crew leader role.

Experience in the industry desirable, however training will be provided.

The ideal candidate will:- Have valid manual driver’s license- Must not be afraid of heights- Be fit and enthusiastic- Be available to work Saturday’s and overtime- Have OH & S white card

To apply for this position, please forward your resume to: [email protected] via fax on (03) 9460 4900.

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GENERAL MEETING


[email protected]








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GENERAL MEETING


[email protected]








October 2010 Electrical Safety Approval of Spas I am contacting you and other Spa suppliers in Victoria to inform them of the requirements to supply safe and approved Spas in Australia. Unfortunately some Spa suppliers think that it is only necessary to fit approved Spa components, but as you will see below, complete transportable Spas must also be Approved and marked as such. Prescribing Order According to AS/NZS 4417:2009 ‘Specific requirements for electrical safety regulatory applications’, Section B2.48 Swimming pool or spa equipment, - including transportable Spa Pools (not drained after use) & Spas Baths (drained after use), are listed as prescribed electrical equipment. This means they must be Tested & have Australian Approval. Testing The complete transportable Spa(s) must comply with AS/NZS 60335.2.60 ‘Particular requirements for whirlpool baths and whirlpool spas’ which includes tests for such things as Leakage Current & Temperature Rise, and the Spas shall be constructed so that hair cannot be drawn into apertures due to water suction if this could result in a hazard. (This involves testing by a NATA Registered Laboratory on a complete SPA assembly. The preferred option is to also use electric Blowers, Pumps, Heaters & Controllers which have individual approval. This allows the supplier to sell the separately approved components as spare parts, or alternatively fit another approved model - if it has the same rating.) Approval Once the Spa supplier has compliant Test Report(s) for the Spas they wish to sell in Australia, they must apply for Approval and submit the Test Report(s) to an Approving Authority like Energy Safe Victoria. Once Approval is granted they will be issued with a Certificate of Approval, containing an Approval number or marking, which must be clearly displayed on the Spa. Markings Each piece of prescribed electrical equipment must include the Markings required by Clause 7 of AS/NZS 60335.1 ‘General requirements’ including: Name of Supplier, Tradename, Model Number/Name, Voltage (Vac or 50Hz), Amps and/or Watts, IP Rating & Approval Marking. The markings must be legibly and indelibly printed on a Nameplate Label which is able to withstand exposure to the expected climatic conditions and possible chemical contact, for the life of the product. The Approval marking or Regulatory Compliance Mark (RCM) according to AS/NZS 4417.1 should be placed on the external surface of the product as near as practical to the Model identification. If the Tradename and IP rating are not shown on some other external surface, they should be included on the nameplate label together with the Model and Approval marking. This also allows a prospective purchaser to easily check that the whole Spa is approved, as required. (And possibly the C-tick symbol for EMC approval.) Electricity Safety Act 1998 You are advised that under the Electricity Safety Act 1998, there are penalties for supplying unsafe electrical equipment or prescribed electrical equipment without Approval. To avoid prosecution, please make sure the Certificate of Approval lists all the Trade names and Models you supply, and that the Approval marking is shown on each Spa. (To check for compliance with the Act, Enforcement Officers will be visiting Spa dealers throughout the year and will issue ‘Stop Sales’ letters and possibly ‘Infringement Notices’ to any supplier of Spas without evidence of Approval.) If you need assistance with Approval or nameplate marking of your Spas, please contact me ASAP.

Yours faithfully, Trevor Hudson Enforcement Officer - Equipment Safety Energy Safe Victoria PO Box 262 Collins St West, Melbourne 8007. Tel. 03 9203 9795, Fax. 03 9686 2197. Email: [email protected]

mailto:[email protected]�

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2011 POOL & SPA BOOKMember Feedback Requested .....All members will now have a copy of our new annual consumer publication.Your association has done a lot of work in creating a new "look and feel"and have updated much of the detail in our importantconsumer Fact Sheets.

The SPASA Pool & Spa Book is the key consumerprint-based communication / promotional tool -by the members, for the members.

If you have any feedback or suggestions aboutthe new edition, revisions to Facts Sheets,additional content suggestions, etc – we're verykeen hear your views. Please direct comments to:[email protected]

* Members requiring additional stock - please email quantity numbers to [email protected]

WELCOME NEW SPASA MEMBERSThe Board of SPASA warmly welcomes the following new members to the Association:

New Provisional Members:

>> Premier Pavers & StoneDirector: Grace SentCategory: AssociateWeb: www.premierpavers.com.au

>> Exotic PoolsDirector: Robert JohnsonCategory: Pool Builder / InstallerWeb: www.exoticpools.com.au

>> Maytronics AustraliaDirector: Chris PapageorgiouCategory: National Supplier / ManufacturerWeb: www.maytronics.com.au

Elevation to Full Membership

>> Will PumpDirector: Ross WilliamsCategory: AssociateWeb: www,willpump.com.au

>> SPLASHES on-line Pool ShopDirector: Caroline WilliamsCategory: Pool ShopWeb: www,willpump.com.au

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>> Great Ocean PoolsDirector: Bruce WinstanleyCategory: Pool BuilderWeb: www.winstanleylandscapes.com.au

>> TLC PoolsDirector: Scott WyndCategory: Pool Builder / InstallerWeb: www.tlclandscapes.com.au

>> Just Pools & SpasDirector: Alan RyanCategory: Pool ShopWeb: www.justpools.com.au

>> Tullamarine Pool & Spa CentreDirector: Pauline SwiftCategory: Pool ShopWeb: www.tullamarinepoolsandspas.com.au

>> Wallington’s WRGDirector: Peter HounsellCategory: Pool ShopWeb: www.wallingtons.com.au

STATEWIDE WATER CARTAGE Advertisement

Pool water supply specialists - Statewide Water Cartage Pty Ltd have recently taken over the SPASAWatersite in Werribee. The water produced at this site is from Victoria's largest deep saline artesian bore, andtherefore in no way impinges on Victorias drinking or farm irrigation supplies.

The water is produced with a consistent balanced* quality with the last 3 months average readings of:

Salt Iron PH CH TA CHL (free)2500 ppm 0.00 ppm 7.64 ppm 86 ppm 135 ppm 1.65 ppm

This water is balanced and requires very little adjustment. Therefore, there is virtually no additional costs inchemicals or time spent on site balancing the water as is required for all other spring or bore water as suppliedby some other carriers.

The water is tested daily with additional tests conducted during busy production days to ensure the quality ismaintained. If the water is not right then it does not leave the yard. The site has the capabilities of producing250,000 litres per day.

Available trucks for deliveries are 3 x 27000 litres, 1 x 16,500 litres and 1 x 11,000 litres.

For a quote for the best priced, environmentally friendly pool water in Victoria, give Graeme or Linda a call atStatewide Water Cartage Pty Ltd on 9749 3789.

* Water balance target range available on request

>> PPS VictoriaDirector: Kon PapafatiouCategory: Service & MaintenanceWeb: www.ppsservice.com.au

>> Wet Water Pool & Spa Services (ISE)Director: Sandro CarboniCategory: Service & MaintenanceWeb: www.wetwater.com.au

>> Clearly FramelessDirector: Fred HeaveyCategory: Supplier / ManufacturerWeb: www.clearlyframeless.com.au

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SPASA BULLETINS> WOULD YOU PREFER TO RECEIVE A PRINTED BULLETIN ? OR> WANT TO ADD STAFF EMAIL ADDRESSES TO OUR DISTRIBUTION LIST ? OR> REQUIRE ACCESS TO PAST EDITIONS ?

Several members have requested “hard copy” of the SPASA Bulletin be mailed tothem (rather than the traditional email.

We’re more than happy to make this option available to all members on an on-goingbasis. If you’d like to receive a hard copy of the monthly SPASA Bulletin, just [email protected] Additionally, if you'd like to add extra email addresses to ourBulletin distribution list – it costs you nothing – just let Rose know ...

Past editions of the SPASA Bulletin can be accessed via the Member Section of thewebsite (spasamember / pools4every1 )

FREE CONSUMER SAFETY DVDsAnother stock of 1,500 of the excellent LaurieLawrence DVDs has arrived ....

We encourage all members to make the DVDs available to pooland spa owners - as an educational tool - particularly those withyoung children. Let's all be active advocates for pool & spasafety.

The DVDs contain a wealth of information on risk and current day"best practice" when toddlers are around pools and spas.To order a free supply of the DVDs call Rose on 9872 4502

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QUOTE OF THE MONTHYou lose it if you talk about it.

Ernest Hemingway

2011 SPASA VICTORIA CALENDARGENERAL MEETING : 9 March @ SPASAJoin all-of-industry members for 5.30pm refreshments, meeting to commence at 6pm sharp

SPASA GOLF DAY : 11 MarchFore ... ! Mark the diary – Kingston Link Golf Course, Corporate Avenue Rowville 3178. P 9764 4520

SPA SECTOR MEETING : 29 March @ SPASAAll Spa Sector members, and those involved in selling / manufacturing / importing spas, are invited to join a9am meeting to hear an update on matters important to the industry

AWARDS OF EXCELLENCE : Entries Close : Friday, 29 AprilDon't miss the boat. You've got to be in it to win it ...

SPASAs 50th ANNIVERSARY CELEBRATORY DINNER : 20 May @ The Melbourne AquariumCelebrate 50 years of industry history at the Aquarium, special entertainment, fabulous food – a night toremember. Mark the diary !

COUNTRY CHAPTER MEETING : 26 May, to be held at Madison’s in Moama / EchucaJoin all-of-industry members for the sector meeting at 6pm sharp, followed by dinner

SPA SECTOR MEETING : 26 July @ SPASAAll Spa Sector members, and those involved in selling / manufacturing / importing spas, are invited to join a9am meeting to hear an update on matters important to the industry

SPA & POOL SHOW at MCEC (Winter Show) : 13 & 14 AugustFor bookings, contact Noel or Rob at AEE on 9676 2133

AWARDS OF EXCELLENCE GALA NIGHT @ ZINC : Saturday, 27 AugustThe industry night-of-nights @ Federation Square – 7pm, Saturday 27-8-2011

COUNTRY CHAPTER MEETING : 13 October, to be held at Madison’s in Moama / EchucaJoin all-of-industry members for the sector meeting at 6pm sharp, followed by dinner

ANNUAL GENERAL MEETING : 9 November @ SPASAAll members are invited to the presentation of the FY2011 Annual Report and announcement of the 2011/12Board. Meeting to commence at 6pm sharp, refreshments provided after meeting

INTERSTATE / INTERNATIONALMarch 12 & 13 – SPASA WA Pool, Spa & Outdoor Living ExpoMarch 23 – SPASA Qld Annual General MeetingMay 4 & 5 – SPLASH! Asia, SingaporeMay 21 & 22 – Brisbane Spa & Outdoor Living ExpoJune 17 – SPASA NSW Trade DayJune 18 - SPASA NSW Awards NightJuly 2 & 3 – SPASA SA Pool & Spa ShowJuly 23 – SPASA Qld Awards NightJuly 23 – SPASA WA Awards NightJuly 29 - SPASA SA Awards Night

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August 17 & 18 – SPLASH! New ZealandSeptember 7 - SPASA Qld Classic Golf DayOctober 18 to 21 – Piscina International Swimming Pool Show, SpainOctober 22 to 23 – SPASA WA Pool, Spa & Outdoor Living ExpoOctober 26 to 29 – Aquanale Cologne, Germany

Disclaimer: The information herein is given in good faith. To the maximum extent permitted by law, neitherthe Association nor its contractors accept any liability for loss or damage arising as a result of any reliance on information herein.

This Bulletin should not be used or relied upon as a substitute for detailed professional advice. Articles or content cannot bereproduced in any format without the express written consent of the Association.

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