sp saturday 19 may 2012
DESCRIPTION
Presentation for SharePoint Saturday JHB in May 2012 - about ISO / Compliance - how to take the "fear" out of it and do it easier.TRANSCRIPT
Index:
Fear Busters Integrated Management Systems Compliance Matrix ISO 9001 as Foundation Planning & Deliverables Tips & Questions
Fear Busters:
Fear Buster 1:
ISO
• "ISO", derived from the Greek isos, meaning "equal".
• It’s a network of the national standards. • A standard is any norm, convention or
requirement.
Examples of Standards Institutes & Organizations ANSI - American National Standards Institute API - American Petroleum Institute ASHRAE - American Society of Heating, Refrigerating and Air-Conditioning Engineers ASME - American Society of Mechanical Engineers ASPE - American Society of Plumbing Engineers ASTM - Sections and Volumes ASTM International BSi - British Standards institute CEN - The European Committee for Standardization DIN - Deutsches Institut für Normung ETSI European Telecommunications Standards Institute ISO - International Organization for Standardization JIS - Japanese Industrial Standards NACE International NEMA - National Electrical Manufacturers Association NFPA - National Fire Protection Association NIST - National Institute of Standards and Technology South African Bureau of Standards (SABS) SMACNA - Sheet Metal and Air Conditioning Contractors National Association Transnational and Continental Standards Organizations BUSTED
Fear Buster 2:
Information Management
Collection and management of information from one or more sources and the distribution of that information to one or more audiences.
BUSTED
Fear Buster 3:
Management Systems
A management system is the framework of processes and procedures used to ensure that an organization can fulfil all tasks required.
Includes accountability and a schedule for activities, as well as auditing tools to implement corrective actions, leading to
continuous improvements.
BUSTED
Fear Buster 4:
Taxonomy
Taxonomy is the science of identifying and naming species, and arranging them into a classification.
In SharePoint it allows you to control how information is defined, searched, found and reported.
BUSTED
Fear Buster 5:
Governance
Governance relates to decisions that define expectations, grant power, or verify performance.
It consists of either a separate process or part of management or leadership processes. These processes and systems are typically
administered by a government.
BUSTED
Fear Buster 6:
Integrated Management System
An integrated management system (IMS) combines all related components of a business into one system for easier management and operations.
Quality Environmental and Safety management systems are often combined
and managed as an IMS.
BUSTED
Integrated Management Systems:
• x
Compliance Matrix:
ISO 9001 as foundation:
Quality Standard Systemic orientation Applies to all business types & size Used to control and improve the
quality of your products and services
Where do we go wrong?
Pervasive approach - WRONG Defines a goal Straight a tactical line to get there Ignore or run-over any intervening or obstructing
variables
Systemic thinking - CORRECT Looks at human systems holistically Understands change and impact within a system
ISO 9001 reading matter:
More about: http://www.praxiom.com/iso-9001.htm
Definitions: http://www.praxiom.com/iso-definition.htm Guidelines: http://www.praxiom.com/iso-9004.htm ISO 9001 process-based QMS development plan
http://www.praxiom.com/plan-toc.htm
Planning:
Determine which standards applies to your company
Use ISO 9001 as a foundation for your new management system
Determine Taxonomy, Governance & naming conventions (according to process & company’s organizational structure)
Planning -
System deliverables:
Develop Document Implement Maintain Monitor Measure Analyse Control Improve
Deliverables 1, 2 & 3:
Develop & document: Manual Process
Implement: Metadata / site columns Document Libraries Views Upload controlled company documents (Policies, Procedures, Forms & Templates, Work Instructions etc.)
Deliverables 4 & 5:
Maintain: Assign responsibilities – metadata Permissions – read / contribution Version control
Monitor: Alerts Views / reports – aging & usage Archiving
Deliverables 6 & 7:
Measure & Analyse: BI tools - Microsoft Excel and PowerPivot Add-
in, Excel Services, PerformancePoint Services, Visio Services, and Reporting Services and Report Builder.
Deliverables 8 & 9:
Control: Permissions, alerts, version control, unique
document numbering Content approval / workflows / check in/out Improve: Usage reports & review of system, surveys &
feedback
C
Tips:
Fit everything into processes If it doesn’t fit into a process – it doesn’t
belong in a management system (My Sites?)
Build consolidated libraries as far as possible
Tips:
Use metadata to separate views & disciplines where necessary
Use defined processes as GUI’s Make it fun and interesting
Tips:
Metadata in libraries:
Tips - Metadata as matrices:
Steve Jobs
Tips - Dashboards for MWS
Tips - Use mascots for familiarity
Infrastructure > Good server
Strong foundation
DRP / Backups
Input > utilizing the
system to it’s full potential
Output > Automatic
Reporting / Dashboards /
Graphical User Interfaces
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Questions?
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