SOW VS SOO

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A Statement of Work (SOW) is typically used when the task is well-known and can be described in specific terms. Statement of Objective (SOO) and Performance Work Statement (PWS) emphasize performance-based concepts such as desired service outcomes and performance standards. Whereas PWS/SOO's establish high-level outcomes and objectives for performance and PWS's emphasize outcomes, desired results and objectives at a more detailed and measurable level, SOW's provide explicit statements of work direction for the contractor to follow. However, SOW's can also be found to contain references to desired performance outcomes, performance standards, and metrics, which is a preferred approach. The Table of Content below is informational only and is provided to you for purposes of outlining the PWS/SOO/SOW. This sample is not all inclusive, therefore the reader is cautioned to use professional judgment and include agency specific references to their own PWS/SOO/SOW.

B.1 B.2 B.3 B.4 B.5 B.6 C.1 SUPPLIES OR SERVICES AND PRICES/COSTS GENERAL DESCRIPTION .......................................... 4 ORDER TYPE ................................................................................................................................................. 4 SERVICES AND PRICES/COSTS.................................................................................................................. 4 BASE PERIOD ................................................................................................................................................ 4 INDIRECT/MATERIAL HANDLING RATE ................................................................................................ 5 INCREMENTAL FUNDING........................................................................................................................... 5 DESCRIPTION/ SPECIFICATIONS / STATEMENT OF WORK................................................................. 5

B.6.1 INCREMENTAL FUNDING LIMITATION OF GOVERNMENTS OBLIGATION .................................. 5 C.1.1 PURPOSE ........................................................................................................................................................ 5 C.1.2 BACKGROUND .............................................................................................................................................. 6 C.1.3 CURRENT IT/NETWORK ENVIRONMENT................................................................................................ 6 C.2 C.3 C.4 SCOPE ............................................................................................................................................................. 6 OBJECTIVE ..................................................................................................................................................... 6 TASKS ............................................................................................................................................................. 6

C.4.1 TASK 1 - TRANSITION ................................................................................................................................. 6 C.4.2 TASK 2 PROGRAM MANAGEMENT ........................................................................................................ 7 C.4.3 TASK 3 NETWORK SUPPORT ................................................................................................................ 9 C.4.4 TASK 4 APPLICATION MANAGEMENT ................................................................................................. 9 C.4.5 TASK 5 APPLICATIONS OPERATIONS SUPPORT .............................................................................. 11 C.4.6 TASK 6 SYSTEMS ADMINISTRATION ................................................................................................. 11 C.4.7 TASK 7 INFORMATION ASSURANCE .................................................................................................. 12 C.4.8 TASK 8 CUSTOMER SUPPORT SERVICES ........................................................................................... 13 C.4.9 TASK 9 COMPTROLLER SUPPORT ....................................................................................................... 13 C.4.10 D.1 E.1 E.2 TASK 10 OTHER SUPPORT................................................................................................................. 13 PRESERVATION, PACKAGING, PACKING, AND MARKING............................................................... 14 FAR CLAUSES INCORPORATED BY REFERENCE................................................................................ 15 PLACE OF INSPECTION AND ACCEPTANCE ........................................................................................ 15 C.4.11 TASK 11 SURGE SUPPORT (OPTIONAL) ............................................................................................. 14

Service Platform, Infrastructure, Service Interface and Integration

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E.3 E.4 E.5 E.6 E.7 F.1 F.2 F.3 F.4 F.5 F.6 G.1 G.2 G.3 G.4 G.5 G.6 G.7 H.1

SCOPE OF INSPECTION ............................................................................................................................. 15 BASIS OF ACCEPTANCE............................................................................................................................ 15 DRAFT DELIVERABLES ............................................................................................................................ 16 WRITTEN ACCEPTANCE/REJECTION BY THE GOVERNMENT ......................................................... 16 NON-CONFORMING PRODUCTS OR SERVICES ................................................................................... 16 FAR CLAUSES INCORPORATED BY REFERENCE................................................................................ 16 PERIOD OF PERFORMANCE ..................................................................................................................... 16 PLACE OF PERFORMANCE ....................................................................................................................... 16 DELIVERABLES .......................................................................................................................................... 17 PLACE(s) OF DELIVERY ............................................................................................................................ 17 NOTICE REGARDING LATE DELIVERY/PROBLEM NOTIFICATION REPORT ................................ 17 CONTRACTING OFFICERS REPRESENTATIVE ................................................................................... 17 INVOICE SUBMISSION............................................................................................................................... 18 INVOICE REQUIREMENTS ........................................................................................................................ 18 COST PLUS FIXED FEE (CPFF) CLINS (FOR LABOR) ........................................................................... 18 OTHER DIRECT COSTS (ODCS) ................................................................................................................ 19 TRAVEL ........................................................................................................................................................ 19 CONTRACT ADMINISTRATION ............................................................................................................... 20 FAR CLAUSES INCORPORATED BY REFERENCE................................................................................ 20

H.1.1 52.227-15 - REPRESENTATION OF LIMITED RIGHTS DATA AND RESTRICTED COMPUTER SOFTWARE (DEC 2007) ........................................................................................................................................... 20 H.2 H.2.1 H.2.2 H.2.3 H.3 H.4 H.5 H.5.1 H.5.2 H.6 H.7 H.8 H.9 H.10 H.11 H.12 H.13 H.14 KEY PERSONNEL ........................................................................................................................................ 20 PROGRAM MANAGER ........................................................................................................................... 21 GENERAL PERSONNEL REQUIREMENTS ......................................................................................... 21 KEY PERSONNEL SUBSTITUTION ...................................................................................................... 23 RESERVED ................................................................................................................................................... 23 RESERVED ................................................................................................................................................... 23 GOVERNMENT FURNISHED PROPERTY (GFP)..................................................................................... 23 GOVERNMENT-FURNISHED SPACE AND EQUIPMENT ................................................................. 23 CONTRACTOR-FURNISHED VEHICLES ............................................................................................. 23 SECURITY REQUIREMENTS ..................................................................................................................... 24 INFORMATION ASSURANCE CERTIFICATION .................................................................................... 24 ORGANIZATIONAL CONFLICT OF INTEREST ...................................................................................... 24 NON DISCLOSURE REQUIREMENTS ...................................................................................................... 25 CONTRACTORS PURCHASING SYSTEMS ............................................................................................ 25 PRIVACY ACT .................