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Southern Shield
Toolbox Talks
September 2019
Toolbox Talks
Toolbox Talks
1. How to give a toolbox talk
2. Air Fuses
3. Non-technical competencies
4. Learning and communication
5. Safe by design
6. Reverse parking
7. Gloves
8. Fleet Operators Registration Scheme (FORS)
9. Track access and isolation protocol
10. Door closers
11. Eye protection
12. Working at height
13. DC isolations (strapping)
14. Safety in sub-stations
15. Encouraging Close Calls
16. Respecting our neighbours
17. Why a secure site is important
18. Working with wet concrete
19. Driver Fatigue
20. Hypodermic Needles
21. Ramadan
22. Working in the sun
23. Increased risk of fires in hot weather
24. Fatigue awareness
25. Lyme Disease
26. Wasps
Contact us: [email protected] or go to our website www.southernshield.co.uk
Infrastructure Projects Southern
Toolbox Talk
How to give a toolbox talk
Why me!
Toolbox talks need to be given by experienced workers. People will pay more attention when talks are delivered by people they respect and trust
Most people underestimate the risks they take on the job. Getting people to think about the risks can make it more real
Everyone wants every member of their team to get home safely, every day. Your brief could prevent an accident or incident – but you will never know if it did!
How do I deliver a really good brief?
Toolbox talks are a useful way of keep health and safety at the forefront of your team’s minds and making them aware of the current risks and hazards. Your talk should be: Relevant. Make sure the brief is relevant. It should relate to the
worksite and work that is being undertaken Brief. Toolbox talks should be brief and focus on a single topic
In the right place. It should be delivered in a place and
environment where the audience can concentrate on your message Engaging. Engage with the audience by being interactive. Pose a
problem and ask for inputs or possible solutions Include stories. Tell a story to make the issue more real
Kept under control. Manage the meeting so that everyone is involved. Keep it focussed by keeping the discussions relevant
Continuously improve. Listen and act on feedback
Remind people that if at any time they consider they are working in an unsafe way, that puts themselves or others at risk, they should
stop work immediately and take a time out.
Effective communications
First impressions count.
Be enthusiastic and deliver
a clear message about the
importance of your topic
Know your audience. If
English is not their first
language then think
carefully about how to get
your message across
Keep it simple. Use short,
straightforward words and
phrases avoiding slang or
jargon
Show respect. Listen to
what your audience has to
say
Use the right tone of voice
Pace your delivery. Do not
rush
Use open questions that
people can’t just answer
‘yes’ or ‘no’ to
Remember that some
people may need more of
an explanation than
others. Do not be impatient
with them
Keep positive. Focus on
what people can do to
create a safe working
environment and not the
negatives
25 May 2016
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Air Fuses
1. What does the Charter say about air fuses?
Air fuses are to be the first choice means of protection on all pneumatic systems in use on sites within the Southern Region. Where not reasonably practicable, the use of whip checks is also acceptable.
2. Discuss the advantages to using air fuses The purpose of air fuses is to cut off the air flow through a ruptured hose to prevent hose whipping injuries. Advantages include:
• They protect personnel, machinery and plant
• They are reliable and tamperproof
• They are light weight and compact
• They can be pre-fitted to equipment, therefore removing any additional site requirements for set up.
Remember – everyone deserves to get home safe every day so check that all your pneumatic systems have air fuses
fitted
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Non-technical Competencies
1. What does the Charter say about non-technical competencies?
All Contractors will ensure leadership and communication competencies of safety critical staff through one-to-one assessments.
2. Why was this introduced? Close Calls and incident investigations show that COSS’s with stronger communication and leadership skills are better able to prevent misunderstandings that could lead to serious incidents when working on the track.
3. What other benefits are there? • Effective communication helps employees work together
harmoniously. The result of a team that works together is high productivity, integrity and responsibility
• Employees know their roles on the team and Managers are able to correct employees' mistakes without creating a hostile work environment
• A manager who openly communicates with his team can build positive relationships and improve employee morale
• Good leaders provide motivation and inspiration for a group.
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Learning & Communication
1. What does the Charter say about learning and communication?
Principle Contractors will issue a safety alert within their organisation when significant accidents or incidents occur. This alert will be cascaded by the IP Southern Communications Team to the supply chain for onward communication. Send to [email protected]
2. Discuss what a safety alert is and why we send them?
• A Safety Alert is a short guidance note that highlights an incident or unsafe practice.
• We send them out to quickly alert people about an issue and to try and prevent a similar incident happening elsewhere. They may contain some immediate actions to be taken
• When someone has learn a valuable lesson from an incident then we also want to spread best practice
Remember – we need to encourage open and honest reporting of incidents so that everyone can get home safe
every day
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Safe by Design
1. What does the Charter say about Safe by Design?
Annotation of design drawings are to show significant risks including Lifesaving Rules on the design drawings. All designers must use an aide memoire for risk assessing the design.
2. Brief what safe by design means In an HSE study, it was found that in 43 per cent of the construction accidents studied, designers failed to address hazards that led to the accident. Therefore, there is great potential for safety to be improved through better project design if designers "design out" health and safety risks during the development phase of a project. Throughout the life of a piece of equipment or a structure, this should make things easier and safer to install, operate, maintain and finally dispose of.
3. Discuss some typical examples of something that could be ‘safer by design’
Start with a couple of example from the list below and then ask the team to think of other examples.
• Removing drilling, grinding and cutting processes • Off-site assembly • Increased use of mechanisation
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
• Providing structures with scaffolding fixture points for future maintenance
• Locating equipment cabinets greater than three metres from the line with no requirement to go “on or near the line”
• Identifying access route for heavy materials within a building at the design stage to enable use of mechanised plant
• Using products such as lightweight TroTred troughing
4. Why do we include the Lifesaving Rules on design drawings?
By including the Lifesaving Rules on design drawings, the designer can highlight where the major risks are as these drawings are often used on site. You can help by being familiar with the Lifesaving Rules.
If you want a copy of this poster, please contact [email protected]
Remember – everyone deserves to go home safe every day so if you think a design/construction is unsafe stop work
immediately and discuss it with your supervisor
Our Lifesaving
Rules 1. Leaving home • Never work or drive while
under the influence of drugs or alcohol
2. On the road • Never use a hand-held or
hands-free phone, or programme any other mobile device, while driving
• Always obey the speed limit and wear a seat belt
3. Arriving at work • Always use equipment that
is fit for its intended purpose
• Never undertake any job unless you have been trained and assessed as competent
• Always be sure the required plans and permits are in place, before you start a job or go on or near the line
4. At site • Never enter the agreed
exclusion zone, unless directed to by the person in charge.
• Always test before applying earths or straps
• Never assume equipment is isolated – always test before touch
• Always use a safety harness when working at height, unless other protection is in place
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Reverse Parking
1. What does the Charter say about reverse parking?
Reverse parking is to be undertaken on all worksites and offices. The Principle of ‘First Move Forward’ to be adopted across the Southern Region.
2. Discuss the reasons why it is safer to reverse park
• When arriving into a car park, drivers can see the path that they need to take to reverse into a parking space
• Pedestrians are more likely to stay clear of the car when it starts to reverse into a parking space
• However, when reversing out of a space, your field of view is severely limited...and could cause you not to see oncoming vehicles
• And pedestrians, particularly children, are also much less
aware that the car will move and so may walk behind it
• Whereas, moving forward out of the parking space gives you a much clearer field of view to see both pedestrians and other vehicles
Remember – everyone deserves to get home safe every day so always reverse park
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Gloves
1. What does the Charter say about gloves? EN388 Cut Index 5 gloves to be issued to all site teams to improve cut resistance for general purpose gloves. This does not remove the requirement to risk assess appropriate PPE for specific tasks that require a more specialist glove.
2. Discuss the reasons why you should wear Cut 5 gloves
• Did you know that hands are the most commonly injured part of the body?
• Cut 5 level gloves provide much better protection against the most common cut injuries than general all-purpose gloves, whilst still maintaining good dexterity for manual handling tasks.
• In the 6 months before cut 5 gloves were introduced there were 23 hand, finger and thumb injuries. In the following six months there were 12, a reduction of almost 50%.
3. What do we do when Cut 5 gloves are not appropriate for the task?
In these circumstances, advice should be sought from your supervisor or health & safety representative and a suitable risk assessment completed to identify the appropriate hand protection. Remember - wearing gloves is the last line of defence against
injury. Where ever possible, use mechanical means to lift loads and minimise direct contact.
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – FORS
1. What does the Charter say about the Fleet Operators Recognition Scheme (FORS)?
Principal Contractors and supply chain - FORS to be applied inside and outside of London with a view to achieving Bronze level by the end of April 2016, Silver by the end of April 2017 and Gold by the end of 2018. All new suppliers are to be FORS registered.
2. What is FORS? FORS is an over-arching scheme that encompasses all aspects of safety, fuel efficiency, economical operations and vehicle emissions. FORS is a voluntary scheme that helps improve operators’ performance in each of these areas.
3. Discuss how vehicle movements can be made be safer on your site?
• Do you have a good traffic management plan? • Have drive-through one-way systems been used wherever
possible to reduce the need for reversing? • Where reversing areas are needed, are they marked to be
clear to both drivers and pedestrians? • Are non-essential personnel excluded from areas where
reversing occurs? • If the risk assessment shows site controls cannot be improved
further and you need a banksman to direct reversing vehicles, are they adequately trained and visible?
• Do you stop any vehicle movements which you think are unsafe or that are breaking the rules in the traffic management plan?
• Did you know that from April 2016 all vehicles that arrive at Southern Region worksites must be FORS accredited?
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Track Access
1. What does the Charter say about track access?
All trackside activities carried out by contractors working in the Southern Region will be undertaken in compliance with the Southern Shield Track Access and Isolation Protocol.
2. Discuss why we need to control how we access the track
We need to reduce the risk to people being exposed to trains
and other trackside hazards The safest way to do this is not to go trackside unless it is
absolutely necessary If it is necessary to go trackside, then the SSOW with the
lowest risk level must be used. This will reduce the risks of you and your colleagues being exposed to trains by accessing and working on the wrong line
Higher risk systems of work are often used to mitigate for poor
planning (for example: equipment or lookout warning)
What is Southern
Shield? Southern Shield was set
up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues.
As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from having a safety culture that does not tolerate worker injury.
A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups.
Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
01 September 2016
3. What does the Charter say about trackside activities?
Working on or near the line should only be undertaken as a last resort.
The use of technology should firstly be used to avoid the need for anyone to have to go on or near the line.
Every Controller of Site Safety (COSS) must be named and appointed more than five days prior to their shift.
The COSS must have visited the access point(s) and familiarised themselves with the site of work within the previous three months before their shift if working with Site Wardens, Equipment or Lookout Warning; or within the previous six months before their shift if working in non-trackside/ high street environment areas, or with a Safeguarded or Fenced safe system of work.
Work is NOT permitted to proceed when working with Site Wardens, Equipment or Lookout Warning if the COSS has not verified the Safe System of Work Pack at least a shift in advance of the planned shift start time.
Work undertaken using a safe system of work involving Site Wardens, Equipment or Lookout Warning must be proposed by the Responsible Manager and authorised via the Principal Contractor’s RIPS Manager using Form F2001B.
Access point information signs will be installed at all access points before any work (including surveying) is undertaken at the location.
Safe System Of Work Packs must include photographs showing the location of the work, access points and routes to the site of work, annotated with the direction of trains, open lines, non-isolated lines, etc.
When work will not affect the safety of the line, but operatives will be working on the track then the use of Line Blockages with additional protection should be considered utilising the following hierarchy: Signal Disconnection T-COD (where work will be undertaken at a location for more
than a week then the use of a self-diagnostic T-COD must be considered before use of a standard T-COD.
Single Line Staff or Token Detonator Protection
Remember – everyone deserves to get home safe every day so plan to avoid the need to work trackside or adopt the
SSOW with the least risk
How does the Southern Shield Track Access
Protocol make it safer to work trackside?
By using technology, you can
avoid the need to work trackside. This eliminates the risk of you and your colleagues being exposed to trains and/or electrical hazards.
The acceptance process for working in a SSOW with a higher risk (for example: use of lookouts and Site Wardens) enables challenging conversations to be held at a senior level to identify how the work can be delivered more safely in order to protect you.
The use of SSOW with the lowest risk (for example: all lines blocked, or use of fences) reduces the risks of you and your colleagues being exposed to non-engineering trains by accessing and working on the wrong line.
By appointing the COSS in advance; requiring them to have recently visited the site prior to the shift; and verifying the SSOW pack at least a shift in advance, reduces the risks of you being set to work in the wrong location, such as an open line.
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Door Closers
1. What does the Charter say about doorclosers?
All new welfare facilities to be fitted with door closers on all external doors.
All current welfare facilities to have door closers fitted retrospectively.
2. Discuss the reasons why door closers wereintroduced
An operative was standing in the site office doorway with a broom in his hand. A gust of wind closed the door and the Operative instinctively attempted to hold the door open while holding the broom. The main impact was taken by the broom which saved the operative from suffering a more serious injury.
• Doors may close with considerable force and speed,particularly if heavy and/or wind speed is high
• The fitting of door closers prevents doors from being left openand slows the rate of closure, preventing it closing rapidly.
3. What can you do?Check that your welfare facilities have door closers fitted, if not report this to your line manager. Are there any other doors on your worksite that should have closers fitted?
What is Southern Shield?
• Southern Shield was setup as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues.
• As part of SouthernShield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury.
• A Steering Group was alsoestablished to agree and take forward safety initiatives through a number of Working Groups.
• Agreed safety initiativesare added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Eye Protection
1. What does the Charter say about eyeprotection?
Appropriate eye protection must be worn whilst working on the Southern Region Infrastructure. Thousands of people are injured each year from work-related eye injuries that could have been prevented with the proper selection and use of eye protection. Southern Shield requires the provision and use of appropriate eye protection at all times.
2. Discuss the reasons why it is important towear adequate eye protection
• Imagine your life without sight. We need two eyes to properlyview the world. With only one eye we lose depth perception –we cannot judge where something actually is.
• The eye is extremely sensitive to many hazards including;bright light, mists, fumes, smoke, infectious agents, chemicals,moving particles such as splinters and metal or glass shardsand larger objects such as Re-Bar and needs to be protected.
• While general eye protection can offer some limited protectionspecific protection must always be considered for each task
• Make sure you have the right eye protection for the job youare doing – think about your eye protection if others in thevicinity to you are wearing something different.
Why wouldn’t you protect your eyes?
What is Southern Shield?
• Southern Shield was setup as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues.
• As part of SouthernShield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury.
• A Steering Group was alsoestablished to agree and take forward safety initiatives through a number of Working Groups.
• Agreed safety initiativesare added to the ‘Charter’ and these must be implemented on all Southern Region sites.
01 September 2016
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Working at Height
1. What does the Charter say about working at height?
Methods for working at height will be selected according to a hierarchy of methods, with preference being given to the lowest risk method. Use of higher risk methods will require sign off by senior staff. Some methods are agreed to
be banned altogether, such as use of stilts. Working at height activities include working at height and working over height, e.g. alongside excavations and shafts.
2. Discuss the ways you can minimise the risk when working at height?
Did you know that falls from height accounted for nearly three in ten fatal injuries to workers in the last year? The majority of falls are from ladders and vehicles. Investigations reveal that access systems are often selected according to familiarity rather than minimising risk. The hierarchy of methods for working at height can be found in Appendix B of the Charter. You can minimise the risk by: 1. Avoiding the need to work at height, for example, use a camera to conduct a survey 2. Using collective edge protection or individual fall prevention 3. Reducing the distance and consequences should a fall occur, for example installing fall break barriers and air bags 4. Using appropriate access equipment, such as work platforms 5. Remember – always follow the Lifesaving Rule
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – DC Isolations (strapping)
1. What does the Charter say about DC Isolations (strapping)?
All isolation strapping activities carried out by contractors working in the Southern Region will be undertaken in compliance with the Southern Shield Isolation Strapping Protocol (This applies whenever the contractor is the lead for the worksite).
2. Discuss the reasons why it is important to follow the DC Isolation Protocol
• The protocol was introduced following a number of isolation strapping incidents. One such incident resulted in one of our colleagues sustaining serious injuries
• Outcomes from investigations and spot checks highlighted that the required equipment for the strapping procedure was not always being provided to the individual
• Strapping equipment wasn’t always fit for purpose – damaged, inappropriately maintained or not tested in line with requirements.
• To enhance the requirements mandated within industry and company standards.
Remember to always follow the Lifesaving Rules
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk The Southern Shield Charter – Safety in Substations
1. What does the Charter say about safety in Substations?
All activities carried out by contractors in the Southern Region, in or around DC traction locations, will be undertaken following the Southern Shield Safety in Substations Matrix. (This can be found at Appendix D of the Charter)
2. Discuss the reasons why the Safety in Substations Matrix was introduced.
• The Safety in Substations Matrix was introduced following three serious electrical flash overs involving our staff in 2014.
• The Matrix sets out the level of competence required to manage activities in these high risk environments.
• Is to be applied in line with the current standards for working at these locations and must be used in the planning of activities to ensure that the correct level of competence and management is employed.
• To enhance the requirements mandated within industry and company standards.
• To provide a framework by which risks associated with activities in substations are measured and managed
What is Southern
Shield? • Southern Shield was set up as a collaborative forum to improve the way that IP Southern (Network Rail) and its supply chain address safety issues. • As part of Southern Shield, the Safety Leadership Team was established to change the attitudes and behaviours that are preventing us from have a safety culture that does not tolerate worker injury. • A Steering Group was also established to agree and take forward safety initiatives through a number of Working Groups. • Agreed safety initiatives are added to the ‘Charter’ and these must be implemented on all Southern Region sites.
27 November 2015
Everyone Home Safe Every Day
Infrastructure Projects Southern
Encouraging Close Calls Close Calls – an event that had the potential to cause injury or damage
Contact us: [email protected]
Discuss with your team what a Close Call is, what they need to do and why they are
important
Studies have shown that for every major accident or fatality there are many hundreds of events of a far less serious nature. In different circumstances, these ‘Close Calls’ could have ended up by leading to a serious accident.
Close Calls include anything that could: Harm a person including minor & major injuries or even
lead to fatalities Harm the environment or protected species Damage infrastructure, plant, vehicles, tools or equipment
What do I need to do? Recognise the situation; could it cause harm or damage? Fix or quarantine the situation; if you can do so safely Challenge; always challenge unsafe behaviour Report it; always report Close Calls
Why should I report Close Calls? The immediate risk can be removed or quarantined so that
no one gets injured
We can identify trends and make better decisions on what needs to be done to improve safety for everyone
Remember: by reporting a Close Call you may save one of your colleagues from having an accident
The top three causes of Close Calls
1. Site welfare and housekeeping
2. Public protection or traffic management
3. PPE
11 December 2015
Close Calls
Contact us: [email protected]
Best Practice for Close Calls A well established, structured and clear process by which
Close Calls are reviewed, actioned and closed out Provision of multiple means to raise Close Calls (cards
and electronic systems) offering choice and flexibility to those who want to raise a Close Call
Effective and regular feedback to the workforce. This could include site based “We Said, We Did” boards, inclusion of information into briefings including task briefings, briefing of key trends and actions to site/project teams on a regular basis and the use of dashboards
Direct use of Close Call data to improve planning and delivery of works
Recognition/praise schemes for Close Calls. For example: Close Call of the month and safe behaviour champions
Senior management buy-in and involvement into the process including taking business level actions related to key issues identified by Close Call trends
Close Calls can prevent accidents
“Before starting a project over a number of bridges, we went to do some survey work of the worksites,” said Mark Taylor from Volker Fitzpatrick. “I saw a significant gap between the boundary wall and one of the bridges. As it was at a high level, I was very concerned that someone could fall or materials could fall
through the gap and hit a member of the public, the worst case scenario could have resulted in a fatality.” Isam Abdu was tasked to investigate, “When Mark raised the Close Call, I arranged for the scaffolds to go out onsite. Not only did we close this gap, but we inspected all the bridges and closed those gaps too. It was an excellent call by Mark as it could have caused a serious accident, particularly for people walking through at night.”
Top five high risk Close Calls also
includes: Working at height
And working with electricity
Toolbox Talk
Contact us: [email protected]
RESPECTING OUR NEIGHBOURS
Everyone Home Safe Every Day
Discuss what your team can do to minimise
disruption to our worksite neighbours?
NOISE
Keep noise to a minimum – no shouting and care to be
taken when unloading tools and equipment. Whenever
possible, deliveries to site should be during the day
When arriving on site, arrive quietly, ensure that vehicles
are not left running, radios are turned off and doors are not
slammed
Locate noisy equipment such as generators away from
people’s homes or screen off or enclose equipment to
lessen the noise. Generator doors must also be kept shut
whenever they are running
Make sure that all plant and equipment is well maintained
and regularly serviced. Plant and equipment in good order
will always be quieter than poorly maintained equipment
Switch off all plant and equipment immediately after use
Why is it important to be
respectful to our
worksite neighbours?
We undertake the majority
of our works at night or over
weekends and we work in
areas where we are close to
people’s homes.
Too many complaints to the
local authority by our
neighbours’ can result in us
being reported the
Environmental Health
Officer in councils who will
then look into our works and
will try to stop the works.
Disrespectful behaviour also
damages our reputation.
This means that we have to
make all efforts not to upset
our neighbours and be a
good neighbour ourselves.
3 November 2015
Toolbox Talk
Contact us: [email protected]
LIGHTS
Lighting should be pointed towards the worksite and not
positioned so that light shines towards windows
LITTER AND RUBBISH
Leave no litter on site or around the access points. You
could be reported and fined for leaving litter.
Do not leave any unwanted food on site and keep skip lids
closed. This will decrease the likelihood of vermin being
attracted to the worksite
Any area that is swept must be damped down to avoid dust
being deposited on to adjacent property. Large amounts of
mud left on roads and paths must be reported to your
supervisor and cleaned up
FUMES AND SMELLS
Keep skips shut to prevent smells coming from this area
Ensure that generators and other machinery are positioned
so that exhaust fumes are not directed towards other
property
Do not congregate or smoke outside peoples properties
ACCESS
Ensure when parking or during materials deliveries that
you are not blocking off a right of way or access to private
property
AND FINALLY PLEASE REMEMBER THAT:
While you need to work, local people need to sleep
If approached by a member of the public, you should be
helpful, sympathetic to their issues and respectful
What would you expect if works were taking place outside
your house during unsocial hours?
Lights
Litter and rubbish
Fumes and smells
Access
When we get it right!
Toolbox Talk
Contact us: [email protected]
Safety Leadership Team – why a secure site is important
Everyone Home Safe Every Day
1. Open the discussion by briefing your team
on the two recent tragic incidents involving
children, one at a construction site and the
other in a railway siding.
Conley Thompson, a seven-year-old boy was found dead on a
construction site in Barnsley. Detective Chief Inspector Dave
Stopford, the Senior Investigating officer, said: “The results of
the post mortem suggest that Conley had, by some means,
entered a vertical pipe on a nearby construction site and was
unable to get out. Conley’s weight caused him to fall further
into the pipe and pushed his clothing up around his body
restricting his breathing.”
In a second incident, three teenagers gained access to the
railway by climbing over the parapet of a railway underbridge
and then under two fences. There was a well-trodden path the
teenagers appeared to have taken with a route under the fences
having been dug out. When lineside it is believed that one of
the group climbed onto an empty coal wagon and came into
contact with the live overhead line. He was pronounced dead
at the scene.
2. Discuss with your team
Why do children find our work sites so fascinating?
When are the most likely times for children to try and
gain access to our sites?
What can we do to stop children getting onto our sites
and help to prevent incidents like these?
It’s the school holidays
and two recent tragic
incidents involving
children have
highlighted the need to
keep our sites secure.
Use this briefing note
to have a discussion
with your team about
reducing the chances
of this kind of incident
happening on your site.
The fence where three
teenagers gained access to a
railway siding and one was
killed
Insecure sites also encourage
theft and valdalism
7 August 2015
Toolbox Talk
Contact us: [email protected]
3. Were all these points considered in your
discussions?
All access points on to site should be locked and secure at
the end of the working day
There should be no gaps beneath gates or fences that
individuals can crawl through
All fences should be secured in accordance with the
manufacturer’s instructions
Any signs of trespass, such as damaged fencing or well-
worn paths should be reported and areas made secure
Any open excavations should be fenced off
All keys should be removed and plant and equipment left
secure
All flammable materials, potentially hazardous substances
and gases should be removed or made secure
If possible, any access to height should be removed or
blocked
4. What should you do if you find any of
these issues on site?
Please take the time to look around your site and if you see
something:
Report it
If possible, fix it
And Close Call it in
A final word from HSE's Chief Inspector of Construction:
"Without proper precautions, construction sites are dangerous places for those
who work on them day in day out, never mind the risks to children who simply
see them as exciting playgrounds and don't understand the dangers…
…Construction managers should check their sites are secure, and in areas
where children live and play they should ensure that risks to children are
properly controlled."
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Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk
Wet concrete is dangerous!
In IP Southern, an individual was kneeling on a concrete slab whilst carrying out concrete finishing works. Due to heavy rainfall, concrete run-off was washed onto the area where he was working. As the operative was not wearing waterproof trousers, his clothes became contaminated with the concrete slurry.
Some hours after leaving site, the operative began to suffer significant discomfort to both knees. Upon attending hospital it was confirmed he has suffered concrete alkali burns.
Assess the risk…
Those tasks where concrete will be used must be identified and a risk assessment carried out. If possible do not use concrete or reduce the amount to be used. Plans for contact with concrete should be minimised. Individuals should also be checked for any existing skin or allergy problems.
So…what can you do to stop concrete burns?
Always wear the right PPE for any task involving wet concrete: Gloves should be waterproof and suitable for use with high alkaline
substances (they should be marked with EN374:2003). They should be long and/or tight fitting at the end to prevent concrete being trapped between the glove and the skin
Footwear such as wellington boots should be used. If they leak or get split change them immediately
Waterproof trousers must be worn over the top of boots and not tucked in. This stops the concrete getting into them
Use knee pads or a waterproof mat if you have to kneel for finishing
Ensure there is access to good washing facilities and any concrete on the skin is washed off as soon as possible.
Wet concrete is extremely corrosive and quickly destroys skin surfaces. Typically it causes areas of skin to become red and itchy with some acute
attacks causing crusty scales or blisters that ooze fluid.
Wet concrete can cause serious burns
Wet concrete is highly alkaline in nature. A serious burn or ulcer can rapidly develop if it is trapped against the skin. In extreme cases, these burns may need a skin graft or can even cause a limb to be amputated. Wet concrete can also cause chemical burns to the eyes.
What you need to do if get concrete on your skin or in your eyes… If it is on your skin – wash
it off at once with warm soapy water
In your eyes – report to a
first aider and wash your eyes out with clean water
If you suffer any symptoms
of inflammation or burns then seek further medical advice and assistance
12 January 2016
Contact us: [email protected] or go to our website www.southernshield.co.uk
Infrastructure Projects Southern
Toolbox Talk
Driver Fatigue
Our most dangerous activity
Driving is the most dangerous work activity that most people do. It is estimated that around 150 people are killed or seriously injured every week in crashes involving someone who was driving, riding or otherwise using the road for work purposes. The majority of these tragedies can be prevented.
When are accidents most likely? On long journeys on monotonous roads, such as motorways Between 2am and 6am Between 2pm and 4pm (especially after eating, or taking even one
alcoholic drink) After having less sleep than normal After drinking alcohol If taking medicines that cause drowsiness
After long working hours or on journeys home after long shifts, especially night shifts
Planning your journey
Make sure that your journey plan allows sufficient time for you to take account of weather and traffic conditions and to comply with speed limits. You should seek to reduce night driving and avoid those times of day mentioned above when falling asleep at the wheel is more likely.
You can find a copy of this poster on the Southern Shield website at www.southernshield.co.uk
Case Study
Three rail workers died in a motorway crash in the early hours of 9 June. Their van, which had five people on board, collided with the back of a lorry on the hard shoulder near Chippenham, according to Supt Gavin Williams from Wiltshire Police.
Their shift had finished on Monday morning, at 3.50am. Although the men did use the hotel they had been booked into, it was suggested that sometimes, workers were known to drive home after a shift instead of using hotels booked for them.
A Safer Journey Planner can be downloaded free from the Royal Society for the Prevention of Accidents website.
29 February 2016
Toolbox Talk – driver fatigue
Contact us: [email protected] or go to our website www.southernshield.co.uk
Do you have to drive?
Planning your journey
Share driving if possible
Ensure your vehicle is in a safe condition
Make sure you are well
rested
Planning your route
Avoid driving when you would normally
be asleep
Plan where to take rest breaks - at least
every two hours
Plan where to stop for the night if necesssary
During the journey
Take rest breaks as planned
Listen to traffic news for possible delays
If you start to feel tired
Find somehere safe to stop
Take two strong caffeine drinks
Too tired to continue?
Find somewhere to STOP overnight
Nap for about 15 minutes
Concentrate on your driving
Check for delays - plan alternative routes
Book an overnight stop if
necessary
Avoid driving in peak sleepiness
periods
Contact us: [email protected] or go to our website www.southernshield.co.uk
Infrastructure Projects Southern
Toolbox Talk
Hypodermic Needles
Beware they bite!
A member of a Network Rail Works Delivery Team was renewing a lineside signalling cable. As the cable draw rod exited through the cable route, a member of the team put his hand down to retrieve the end and came into contact with a discarded hypodermic needle that was hidden in the leaves.
The needle punctured the individual’s glove and came into contact with bare skin; however, it did not puncture the skin. In this case, the use of gloves prevented a far more serious injury
by stopping the needle from puncturing the skin.
What can I do?
Be aware that sharps may present in your working environment Always wear the correct PPE; in particular boots and gloves Be especially vigilant if you can’t see what you are doing with your
hands If you see a sharps or signs of drug use, report it. Quarantine any sharps and the area it was found in – there may be
more that you can’t see Raise a Close Call even though no one was injured
What should I do if I am injured by a needle?
Do not panic; gently squeeze the area around the wound to encourage bleeding
Do not suck the wound; clean the wound under running water or cleansing wipes provided in first aid kits
Cover the wound with a dry plaster or dressing Keep the needle that caused the injury in a safe place, it may be
needed by the doctor Contact with a needle can cause infection or spread disease so
always seek medical advice and treatment immediately
What are sharps and where can they be found?
Sharps’ is the generic term for Hypodermic needles and syringes. Sharps have been found in salt bins, bags of rubbish on track, under bridges, station areas, station toilets, rubbish bins, litter bins on trains and even inside cigarette packets or drinks containers.
For example: An individual found a syringe needle sticking in the sole of his safety boot. He thought that this had occurred at Victoria Station.
His boots were in good condition, with a steel sole plate. As a result, the needle did not penetrate through the boot to his skin.
14 March 2016
Contact us: [email protected] or go to our website www.southernshield.co.uk
Infrastructure Projects Southern
Toolbox Talk
Ramadan
What is Ramadan?
This year, the holy Islamic month of Ramadan takes place between 27 May and 26 June (+/- 1 day). Ramadan is one of the five pillars of Islam and is the month the Holy Quran was revealed. Muslims will start a month of fasting between dawn and sunset, which at this time of year means avoiding food and drink for more than 18 hours each day. Fasting is expected to begin at 02:58 and end at 21:06 in London, but will change marginally each day and will vary throughout the UK.
Understand the effects of fasting
- Reduced concentration, particularly during the afternoons - Dehydration is common during a fast - Headaches during a fast could be due to dehydration or hunger, poor rest, or the absence of addictive substances, such as caffeine or nicotine - Fatigue Evening prayer, social activities and less eating/drinking habits associated with Ramadan can contribute to fatigue during working hours - Stress Lack of food and water, changes of routine and shorter periods of sleep can cause stress
How could these effects impact their safety and the safety of those around them?
What adjustments can be made?
It is reasonable to make appropriate allowances for Muslims where their job allows. Consider the following;
- Can you be flexible about working hours, work duties and break times?
- Where possible, can work be carried out in cool areas and their physical activities limited?
- If fasting workers are affected by fatigue and a lack of concentration, safety critical tasks should be carried out by a different member of the team.
Discuss Ramadan with your team
- Talk about Ramadan with your team to raise awareness
- Ensure colleagues understand the effects of fasting and what to be mindful of at work
- Identify whether anyone in
your team is fasting
- Encourage discussion and be open about possible adjustments, so that a fasting colleague feels they can come to you if they need some support
- Remind workers who are
fasting that that they MUST stop work immediately and tell their supervisor/manager if they feel unwell or unable to carry out their work safely - Reassure individuals that they must not report for duty if they believe they are not fit to do so
- Be sensitive to the subject of fasting and what it represents
26 May 2017
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk
The sun is dangerous…
If you work outdoors for a long time your skin could be exposed to more sun than is healthy for you. In the short term, even mild reddening of the skin from sun exposure is a sign of damage. Sunburn can blister the skin and
make it peel. In the longer term too much sun speeds up ageing of the skin, making it leathery, mottled and wrinkled. The most serious effect is an increased chance of developing skin cancer.
What are the dangers?
The danger from sunlight, which is caused by the ultraviolet rays, includes the following: In the short term:
Sun burn causing the skin to peel
Mild reddening of the skin or a sun tan which is a sign of skin damage. In the longer term:
An increased chance of developing skin cancer
Too much sunlight that will speed up ageing of your skin
Skin becoming leathery, mottled and wrinkled.
Could you be more at risk?
Some people are more prone to skin cancer and developing health problems due to extreme sunlight than others. This includes those with:
A serious chronic condition, especially heart or breathing problems
Fair skin colour
Moles or freckled skin that reddens quickly in the sun
Red or fair hair and coloured eyes.
Always keep hydrated
Check your skin
It is important to check your
skin at least once a month if
you have had exposure to
sunlight, to look for signs of
skin cancer.
Signs can include:
Growth of moles and skin
Moles that are growing,
bleeding or changing in
appearance
Scabby spots and sores
that do not clear
Skin discolouration.
If the skin does not improve in
four weeks you must seek
medical advice.
16 June 2017 Working in the sun
Health and Wellbeing
Contact us: [email protected]
How do I protect myself in the heat?
Plan your day- carry out more strenuous works during coolest parts of the day
Walk and work in the shade as much as possible
Take frequent short breaks, in a shaded cool area
Stay hydrated- drink plenty of water
If possible wear loose and lightweight clothing
Always use sunscreen to all areas of your skin and reapply regularly throughout the day. Look for a sun protection factor of at least SPF15
Avoid eating large meals before working in hot environments
Report any medications that can affect you working in hot environments.
Heat exhaustion can lead to heat stroke
Tasks that involve high air temperatures, exposure to radiant heat sources, high humidity or direct physical contact with hot objects are most likely to induce heat stress.
Heat stress occurs when the body is unable to cool itself through sweating. The most common heat-induced illnesses are heat exhaustion and heat stroke.
Heat exhaustion symptoms include:
Headaches Upset stomach
Dizziness Vomiting
Light-headedness Fainting or passing out
Weakness Pale and clammy skin.
Mood changes such as irritability, confusion, or the inability to think straight.
If left untreated, heat exhaustion could progress to heat stroke, and possible death.
Heat stroke symptoms include:
Dry, pale skin with no sweating
Hot, red skin that looks sunburned
Mood changes such as irritability, confusion, or the inability to think straight
Seizures or fits
Unconsciousness with no response.
Heat stroke is a medical emergency call the emergency services!
Steps to treat heat
stress:
Keep cool in a shaded
area to rest
Loosen or remove any
heavy clothing
Drink water
If you feel dizzy or light
headed, lay down and
raise your legs 6-8 inches
Apply a wet cloth to your
skin, cool yourself with a
fan and spray with a mist
of water.
If symptoms do not
improve call 999 for help
immediately.
Did you know?
Caffeine, alcohol, food and
drinks that are high in sugar
work against the body in high
temperatures. It is best to keep
hydrated drinking water.
Remember:
This and other toolbox talks can be downloaded from:
www.southernshield.co.uk
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk
Increased risk of fires in hot weather
During the summer period, the riskof lineside fires is greatlyincreased. Fires not only risk thesafe running of trains but also riskdamage to the infrastructure andequipment that runs the railway.The land around the railway is dryat present and a number ofembankment fires have beenreported recently.
Legislation requires a suitable and sufficient fire risk assessment to be carriedout by a responsible person. All fire assessments should:
1. Identify the risks2. Identify the people at risk3. Evaluate, remove, reduce and protect from risk4. Record, plan, instruct and train5. Review
You can read more on fire risk assessments in the HSE Fire Safety inConstruction guidance document.
Reducing the risk
Hot worksA major cause of fires on construction sites is hot works. If you are planning todo hot works, consider the following:
1. Are hot works necessary or can the work be done differently?2. Can the hot works be delayed until the weather has changed?3. If the hot works are necessary, are additional controls required, for
example a hot works permit?4. Are means of fighting fire available and are staff trained in their use?5. Are emergency arrangements documents on site and is everyone
briefed on these?
SmokingAnother cause of fires on site is smoking. A ‘no smoking policy’ should be established throughout the site except for designated smoking areas.
1. Check your site arrangements for smoking and fire precautions.2. If your site has designated smoking areas, you must ensure that it is
situated away from any dry areas where a fire might start.3. Consider placing additional fire firefighting equipment in this location as
a further precaution.
In the event of a fire
Emergency procedures should bein place including:
• Fire instructions - writtenemergency procedures,displayed on-site andcommunicated to all personnelwithin the building.
• Fire alarm – an adequatemeans of raising the alarmmust be in place; typically, airhorns, push- button ‘howlers’or, on larger projects, a linkedwired or wireless fire alarmsystem.
• Fire escape signs andlighting - provision ofprominent fire escape signsand temporary lighting, wherepermanent provisions havebeen impaired.
• Escape routes - escape routesmust be available at all timesfrom all areas of the building.Dead-end situations should beavoided or kept to the absoluteminimum for the shortestpossible time.
• Fire drills - the emergencyprocedures should be checkedby carrying out fire drills toevacuate the building to anassembly point. Anyshortcomings in the proceduresshould be addressed.
Additional resources
Health and Safety Executive – FireSafety in Construction
A free to download guidance forthose managing and carrying outconstruction work involvingsignificant fire risks.
23 July 2018 Risk of fires in hot weather
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk
What is fatigue?
Fatigue can be described as “a state of extreme tiredness resulting from physical or mental exhaustion that can result from prolonged working, heavy workload, insufficient rest and inadequate sleep.” Fatigue has been identified as a causal factor in incidents and accidents and can
lead to reduced alertness, increased errors, impaired decision-making as well as a general deterioration in mood and motivation.
What causes fatigue?
The main causes of fatigue are:
• A loss of sleep – acute, for example, having fours instead of the usual eight hours; or cumulative – having four hours instead of the
• usual eight over several days. • Poor quality of sleep with lots of
interruptions. • Long working hours, particularly if these are as long as 14 to 16
hours. • Poorly designed shift work. • Inadequate breaks during the working day.
Recognising the signs
Fatigue can cause a vast number of physical, mental and emotional symptoms including: • Chronic tiredness or
sleepiness • Headaches • Dizziness • Sore or aching muscles • Slowed reflexes and
responses • Impaired decision-making and
judgment • Hallucination
• Moodiness, such as irritability • Impaired hand-to-eye
coordination • Appetite loss • Reduced immune system
function • Blurry vision • Short term memory problems • Poor concentration • Low motivation
Top tips for fighting fatigue
• Try to get at least seven to eight hours of sleep.
• Avoid drinking caffeinated drinks four to five hours before bed as this can cause sleeplessness.
• Avoid using technology 30 minutes before bed.
• Eat a healthy diet that promotes longer-lasting energy. Avoid fatty foods and junk food and stay hydrated by drinking lots of water.
• Take frequent breaks throughout the day.
• Avoid driving if you feel tired, especially in inclement weather where vision is impaired.
Reporting fatigue
A Southern Shield survey reported that only 80% of people would feel comfortable reporting fatigue in themselves or others. Fatigue is rarely reported with the main reason being fear of negative consequences. If you are concerned that you or a colleague is suffering with symptoms of fatigue, raise this with your line manager or supervisor. If you are concerned about your colleague, speak to them and offer support.
If you need support…
The confidential Southern Shield Employee Assistance Programme is available free to everybody working on behalf of Infrastructure Projects Southern. Call the 24-hour freephone number on 0800 358 459 or +44 141 271 7540 from outside the UK or go online at www.validium.com to join the vClub using the username: southernshield and password: homesafe.
16 August 2018 Fatigue Awareness
Contact us: [email protected]
Infrastructure Projects Southern
Toolbox Talk
Lyme Disease
Lyme disease is a bacterial infection, passed on to humans by infected ticks. While it’s difficult to estimate the total number of UK cases, they are understood to have increased more than fourfold in the past 10 years. The peak season is April to October, though they are active all year.
What are the symptoms?
• A high temperature or feeling hot and shivery• Headaches• Muscle and joint pain• Tiredness and loss of energy• A red, circular skin rash around a tick bite, which usually appears up
to 30 days after being bitten by a tick. It can also look like a bullseye.
Some people with Lyme disease develop more severe symptoms months or years later. This is more likely if treatment is delayed. These more severe symptoms may include: • Pain and swelling in joints• Nerve problems – such as pain or numbness• Heart problems• Trouble with memory or concentration.
How to remove a tick
1. Use fine-tipped tweezers or a tick-removal tool2. Grasp the tick as close to the skin as possible3. Slowly pull upwards, taking care not to squeeze or crush the tick.
Dispose of it when you've removed it4. Clean the bite with antiseptic or soap and water.
How to avoid tick bites
There are no vaccines to defend against the tick-borne disease. Therefore, the best defence is to avoid being bitten.
To reduce the risk of being bitten:
• Walk on clearly defined pathsto avoid brushing againstvegetation where ticks maybe present
• Wear light coloured clothingso that ticks crawling onclothing can be spotted andbrushed off
• Use an insect repellent thatcan repel ticks and preventthem from climbing ontoclothing or attaching to skin(always follow themanufacturer’s guidance)
• Wear long trousers and long-sleeved tops to reduce thedirect exposure of ticks toyour skin.
More information
• Visit the Lyme Disease Actionwebsite.
• Public Health England – BeTick Aware toolkit
• BBC News Article: “I had tohave heart surgery after a tickbite”
• The Big Tick project – raisingawareness about the dangersof ticks and tick-bornedisease in the UK.
28 March 2019 Lyme Disease
Infrastructure Projects Southern
Toolbox Talk
Contact us: [email protected]
Did you know?
Last year there were seven incidents of wasp’s stings. For example an operative suffered multiple wasp stings whilst carrying out devegetation works, when he stood on a wasps nest. Wasps release a chemical alarm to each other if they are disturbed or feel in danger this causes the nest to swarm and react. Wasp nests can
carry up to 10,000 wasps which can be found in hidden locations underground, insides bricks, walls and hedges.
Why do they attack?
Wasps can attack unexpectedly attack at any time. They sting to protect themselves and their nests. If they feel angered, threatened or disturbed they will attack.
What are the symptoms of a sting?
The most common symptoms:
Pain in the area of the sting
Minor swelling and redness Itchiness.
Anaphylaxis Some symptoms that develop may signal a severe allergic reaction, this can include the following: Difficulty breathing and swallowing Dizziness, fainting, nausea or vomiting Increased heart rate Rapid and severe swelling.
Seek urgent medical attention if you experience a severe reaction
or if you are worried about a reaction
How do I treat nests?
Treating a wasp nest can be very dangerous and it is important to use a trained professional for safety. Contact a professional PEST control company.
Do not attempt to treat a nest yourself
Do
Report any harm or injury by wasps or if you suspect a wasps nests in the area
Keep calm and still to avoid being stung
Stop any works that are
being carried out in the vicinity of a wasps nest. Cordon off the area and treat the nest as soon as possible
If you are allergic to wasp
stings please let your line manager and team know.
Do not
Make any sudden movements around wasps
Scratch or rub the area that has been stung, to reduce the risk of infection
Remove a sting with
tweezers to avoid spreading venom. Scrape it out sideways using a sharp edge e.g. a credit card
Approach or attempt to
destroy a nest. This and other toolbox talks can be downloaded from:
www.southernshield.co.uk
23 June 2017 Wasps