sophit onkaeo ed.d. from phranakhon rajabhat university
TRANSCRIPT
Sophit Onkaeo
Ed.D. from
Phranakhon Rajabhat University
Design of Information Technology Systems for Knowledge Management
in Thai Public Organization to Improve the Public Sector
Management Quality
Thesis Advisor: Dr. Surin Cortong
Ed.D. from Phranakhon Rajabhat University.
Background of the research
The Social currently is knowledge – based society and economy
The organization to growth up must have to create, distribution and to use knowledge for the driving core of organization
The government has setup management knowledge in a royal decree 11 to keep the public organizations is learning organizations for development personality in the organizations
The knowledge have gain more importance with the organization.
Background of the research
To study the status and requirement of
information technology systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality
Research Objectives
To obtain the model of information technology systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality
To design the information technology
systems for knowledge management in Thai Public Organization to Improve the Public Sector Management Quality.
Research Methodology
The research methodologies were qualitative research which researcher to set up method of research including.
A. Research Format
As mention, we use qualitative research by content analysis from documents, interview executives, and experts
B. The population and sample The population : The population from executive 10 in the organizations
The sample : The sampleresearcher sampling from executive 10 in the organizations by fixed effect sampling and then sample 10 executives
C. Research Tool Researcher designs tools for collection data including content analysis, Interview and record the discussion group
D. Collecting Data The data were collected using the tools content analysis from document, interview from interview 10 executives and record the focus group discussion from 13 experts from ICT, KM and statistics within and outside
E. Data Analysis
Data was analyzed using content analysis from tools content analysis, interview and record the focus group discussion
This research found that public sector organizations there are:
To store of knowledge in the electronic
To link integration of information
To develop human resources for the knowledge and skills in practice
Research Result
After a panel which includes 13 specialists was setup under the name “Focus Group Discussion” which is responsible to check and monitor. found that “the model information technology systems for knowledge management in Thai public organization to improve the public sector management quality”
Input : Data Entry the knowledge Process : Process Data in the Database Output : Information of Knowledge in the Database Feedback : Feedback from the users
The management process including:
You can look the management process in the finger
KM-MOJ
1. Membership
3.Article
9.Search engine
4.Calendar Activity
5.Links
6.Webblog
7. Downloads
8.Chat10.Video
11.Document Management
System
13.Social Networking
2.News / Information
14.Social Media
15.Mobile Phone
12.FAQ
16.Webboard
Tablet
PDA
Smart Phone
Web server Database server
Laptop PC
INTERNET
Desktop PC Desktop PC
Tablet
PDA
Smart Phone Laptop PC
Desktop PCSwitch
Switch
Firewall
Studied and analysis from strategic of office of the Permanent Secretary for set topic knowledge
Presentation to committee of knowledge management of office of the Permanent Secretary
Finding personal inside 1. Executive 2. Expert 3. duty
Finding personal outside1. Professor 2. Teacher
Transfer knowledge 1. Tacit Knowledge 2. Explicit Knowledge
Check content of knowledge
Information Systems for Knowledge Management of Ministry of Justice According to Public Sector Management Quality
No Yes
Chare and change knowledge with the new model technology
INP
UT
PR
OC
ES
S
OU
TP
UT
Fe
ed
ba
ck
KM Database
Input to Database
KM-MOJ including 16 Systems
We can using easy and convenience which can use with such as:
- Mobile Phone - Smart Phone - PDA - Tablet - Desktop PC - Laptop PC
Chare and Change knowledge
Researcher is confident and hope that
This research will be very useful and helpful if applied appropriately in the organization and will be able to meet the requirements of the people within and outside the agencies both locally and globally.
23
Thank you
very much