SOPONRESPONDINGTOREMOTETEMPERATUREMONITORINGALARMS

VACCINESECURITY

FREEZEALARMS HEATALARMS

Freezesensitivevaccines(Td,Penta,HepB,PCV)damagesattemperaturebelow-0.5Cafteradurationof1hour.Actionshouldbetakenwithinanhour

Heatsensitivevaccines(OPV,MV,YF)damagesattemperaturebelow8Cafteradurationof24hours.Actionshouldbetakenwithin24hours

WHENTEMPERATUREEXCUSSIONSOCCURS,ASERIESOFEVENTSHOULDTAKEPLACEASFOLLOWS;

STAGEO

NE

WhenisAlarm

triggered

Alarmistriggered15minaftervaccineexposuretotemperaturebelow-0.5C

Alarmistriggered6hraftervaccineexposuretotemperatureabove8C

Whoreceivesalerts

SMS&EmailissenttotheACCO/CCO/VACCINEHANDLER

SMS&EmailissenttotheACCO/CCO/VACCINEHANDLER

KeyResponse

.ArriveonSitewithin15min

.Openthefridge/WICRfor30mintoremoveriskoffreezing.Confirmthatthermostatissetproperly.Checkforobvioussignsofcoolingunitmalfunction

.ArriveonSitewithin1hr

.DetermineifCCEunitisreceivingpowerfrommainorgensource.Ensurethedoorisclosed&allsealsareintact.Checkforobvioussignsofcoolingunitmalfunction

Ifissueisresolve .Conductshaketestonsamplesof

vaccinesinthefreezingspots.GenerateanddownloadreportfromBWplatform.ReporttoSIOandarrangeforpossiblemaintenance

.ConfirmVVMstatusofvaccinesintheheatspots.GenerateanddownloadreportfromBWplatform.ReporttoSIOandarrangeforpossiblemaintenance

Ifissueisnotresolve

.ExecutecontingencyplanbymovingvaccinestoafunctionalCCR.ContactSIO/Warehousemanagerandarrangeforrepairvisit

.ExecutecontingencyplanbymovingvaccinestoafunctionalCCR.ContactSIO/Warehousemanagerandarrangeforrepairvisit

IFSTAGEONEALARMISNOTRESOLVED,ASECONDSTAGEOFALERTISACTIVATEDANDTHEFOLLOWINGEVENTSHOULDTAKEPLACE;

STAGETW

O

Ifissueisnot

resolved

Alarmistriggered30minafterthestage1alarm

Alarmistriggered1hrafterthestage1alarm

Whoreceivesalerts

SMS&EmailissenttotheWarehouseManager/SIO

SMS&EmailissenttotheWarehouseManager/SIO

KeyResponse

.ContactACCO/CCOtoconfirmifactionhasbeentakentoresolveissue.Inabsenceofbothofficers,delegateanavailablestaff/securitytocarryoutappropriateresponse.Followupwithofficerstoconfirmresponsehasbeencarriedout

.ContactACCO/CCOtoconfirmifactionhasbeentakentoresolveissue.Inabsenceofbothofficers,delegateanavailablestaff/securitytocarryoutappropriateresponse.Followupwithofficerstoconfirmresponsehasbeencarriedout

Ifissueisresolve

.Requestforashaketestresult

.Requestforageneratedreport

.Arrangeforpossiblemaintenance

.RequestforVVMstatusresult

.Requestforageneratedreport

.Arrangeforpossiblemaintenance

WhenisAlarm

triggered

.Executecontingencyplan

.Arrangeforrepairvisit.Executecontingencyplan.Arrangeforrepairvisit

IFSTAGETWOALARMISNOTRESOLVED,ATHIRDSTAGEOFALERTISACTIVATEDANDTHEFOLLOWINGEVENTSHOULDTAKEPLACE;

STAGETH

REE

WhenisAlarm

triggered

Alarmistriggered45minafterthestage2alarm

Alarmistriggered2hrsafterthestage2alarm

Whoreceivesalerts

SMS&EmailissenttotheDir.Operations/DPHC/DD.

SMS&EmailissenttotheDir.Operations/DPHC/DD.

KeyResponse

.ContactSIO/WH.Managertoconfirmifactionhasbeentakentoresolveissue.Inabsenceofbothofficers,delegateanavailablestaff/securitytocarryoutappropriateresponse.Followupwithofficerstoconfirmresponsehasbeencarriedout

.ContactSIO/WH.Managertoconfirmifactionhasbeentakentoresolveissue.Inabsenceofbothofficers,delegateanavailablestaff/securitytocarryoutappropriateresponse.Followupwithofficerstoconfirmresponsehasbeencarriedout

Ifissueisresolve

.Requestforageneratedreport.Arrangeforpossiblemaintenance

.Requestforageneratedreport.Arrangeforpossiblemaintenance

Ifissueisnot

resolved

.Executecontingencyplan

.Arrangeforrepairvisit.Executecontingencyplan.Arrangeforrepairvisit