solutions for fashion industry solutions for fashion.pdf · 2020. 5. 18. · itella russia. 76% 17%...
TRANSCRIPT
Solutions for
Fashion Industry
Table of contents
• Itella in brief
• Inbound
• Customs Clearance
• Contract Logistics
• X-Dock & LTL
• eCommerce
2016 Solutions for Fashion2
Posti Group
Founded in 1638 as Finland Post
More than 370 years of unique corporate history
1,650 mln EUR revenue
Operations in 9 countries
22000 employees
Posti business groups
Postal Services
Parcel and Logistics Services
Itella Russia
OpusCapita (Financial services)
2016 Solutions for Fashion3
* Data 2015
35%
43%
15%
7%
Parcel & Logistics
Postal services
Opus Capita
Itella Russia
76%
17%
7%
Contract logistics
Road transport
Air&Sea, Rail
Itella Russia
2016 Solutions for Fashion4
* Data 2015
Itella on Russian market since 2006
former “National Logistics Company” (“NLC ” on market
since 1995)
More than 500 000 m² warehouse space in 7 cities
Around 3500 employees
Revenue structure
per business line
Target segments
Itella services in Russia
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Transportation Warehousing
eCommerce Industrial expertize
Road
Rail
Air
Sea
Safe storage
Co-packing
X-Dock<L
Fulfillment
Last Mile
Returns handling
В2В
В2С
Itella Network
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• Vantaa
• Tuusula
• Kerava
• Akaa
• Hämeenlinna
• Helsinki
• Pennala
• Lahti
• St. Petersburg
• Moscow
• Rostov-on-Don
• Samara
• Ekaterinburg
• Novosibirsk
• Vladivostok• Kaunas
• Riga
• Tallinn
Finland Russia
Lithuania
Latvia
Estonia
Itella Logistics Agents
Terminals
Offices Finland
Sweden
Norway
Poland
Germany
Russia
Estonia
Latvia
Lithuania
Our main fashion customers
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Sea Freight: Full Container Load
Road Freight: Full Truck Load
Road Freight: Container Delivery
Russia
Moscow
St. Petersburg
Shanghai
China
FL
SP
FR
DE
IT
UKPL
UACZ
AU
SL
HGCHRM
PLGR
BY
SiberiaUral RFE
Nakhodka “Vostochny”
Vladivostok
Entry point options based on Lead time / Cost
drivers through major Ports and routes
5 800 km
7 500 km
West Flow
Sea Freight: Full Container Load
Rail Freight: Container Train
East Flow
Samara
Guangzhou
/ Hong Kong
/ Shenzhen
Inbound: Entry Points
20158 2016 Solutions for Fashion8
Novorossiysk
Delivery FCL
from Shanghai, China to Moscow
RAILWAYDirect
RAILWAYDalian
SEA&RAIL Nakhodka
SEA&TRUCKNovorossiysk
SEA&TRUCKKotka & Baltics
SEA&TRUCKSt-Petersburg
15 DAYSDirect non-stopping train from
Suzhou via Zabaikalsk
23 DAYSTrain with stops via Dalian, Zabaikalsk
Customs clearance in Zabaikalsk: 3-5 days
25-28 DAYSSea Freight via Nakhodka Port. In RU train runs directly from
Port to one of MOW stations (Paveletskaya, Butyrskaya, etc.)
32-33 DAYSSea freight to Novorossiysk Port, port forwarding, then by truck
37-39 DAYSSea freight via Kotka Port, port forwarding, then by truck
37-39 DAYSSea freight via St-Petersburg, port forwarding, then by truck
5 days 9 days
7 days 12 days
6 days 12-15 days
28 days 3 days
34-36 days 3 days
36-38 days 1-2 days
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Market trend (Southeast Asia)
Sea freight from Bangladesh, Indonesia, Malaysia, Singapore,
Philippines, East Timor, Brunei, Chistmas Island, Cambodia, Laos,
Myanmar (Burma), Thailand, Vietnam.
Jakarta
Kaohsiung Kwangyang
Laem Chabang
Ho Chi Minh
Klang
Solutions for Fashion10 2016
Customs Clearance
One-stop solution
• Full documents support
• Full range of consulting services
• Customer support on all steps of CC
• Customs Clearance via partners
• Own Itella CC department
St.Petersburg
Moscow
Novorossiysk
Vladivostok
Nakhodka
Smolensk
Pskov
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Terminals in Moscow Region
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Itella covers all strategically
important directions and has
“Class A” facilities nearby main
highways:
M1 - Minsk
M10 - St. Petersburg
M8 - Arkhangelsk
1. Krekshino
2. Odintsovo
3. Black Dirt
4. Khimki
5. Pushkino
2.
50 000m2
М1
4.
70 000m2
М10
3.
20 000m2
М10
1.
205 000m2
М10
5.
65 000m2
М8
Total space in Moscow Region 410 000 m²
Storage at Itella warehouse
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St Petersburg
Rostov-On-Don Samara
Ekaterinburg
Nobosibirsk
Moscow
Nizhny Novgorod
Kazan
Delivery Options:
• Door-to-door
• Terminal-to-door
• Terminal-to-terminal
Itella Direct line hauls
300 km Delivery Area
Itella designed and is developing LTL network based on current infrastructure
covering general cities in RU Regions
Itella Domestic LTL network
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Itella X-dock in MOW
Itella X-dock in Region
GOODS
TN, TORG-12
Supplier 2, 3…
Supplier 1
DC/customer WHS
Whs/DC
,
1
1
1а
23 4
5а
6
2. Goods handled at Itella warehouse
• Labeling
• Consolidation of shipments as per date of
shipment and schedule
3. Cargo delivered to regions according to adjusted transit
times
4. Cargo prepared for sending to final consignee
• Itella plans delivery to consignee as per agreed
time of delivery
5. Door delivery at agreed time
• Lift up of goods by driver
(subject to agreement)
• Hand over of goods per number
of boxes excl. content
inspection
• Itella returns the customer set of docs: TN and TORG-12
1. Pick-up of goods at supplier warehouse/customer at
agreed time
• Loading by warehouse personnel
• Acceptance by № of boxes
• TN is provided by warehouse
• Possible hand over of TORG-12 with cargo
+ =
Stores
5
Domestic LTL
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Departure Days: week 1
Delivery from Moscow to Kazan
Itella delivers the LTL trucks twice a week from Moscow to Kazan by Mondays and Thursdays.
The estimated time of arrival (ETA) to Customer is Wednesday at week 1 and Monday at week 2
Looking to TRUCK sequence number customer may define available day of Departure and the day of Delivery
Kazan
Ekaterinburg
Voronezh 1
1
1
Novosibirsk
Omsk
Rostov-on-Don
Samara
Surgut
St.Petersburg
Yaroslavl
2
11
1
3
2
2
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
3
3
3 4 5
1
1
3
1
1
1
1
1
1
2
2
2
4
3
2
2
3
1
1
2
2
1
2
5
2 3
2
Mn ThTu Wd Fr Sa Su
Departure Days: week 1 Departure Days: week 2
Mn ThTu Wd Fr Sa Su Mn ThTu Wd Fr Sa Su
LTL delivery schedule
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Itella provides high-quality service for REASONABLE and competitive PRICE
Fixed Cut-off time &
Days
Goods to be prepared by WH at definite
day/time
Fixed Transit Time Easy planning of goods availability at
consignees
Time Definite delivery Shipment will be delivered to agreed
day and TIME SLOT to consignee
Document Flow Shipments are delivered by
Transportation Waybill (TN). Torg-12
can be delivered and returned in Docs
package
Delivery Process
Control
Dedicated manager will provide with
actual shipment delivery status
IT integration EDI with Customer’s ERP systems
No insurance needed For shipment under 30 mln. RUB value.
Forwarding responsibility is applied
Itella LTL & X-Dock services
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X-Dock terminal in figures
• 2 000 m² floor zone
• 1 000 pallet places in racks
• 500 m² loading-unloading zone
• 3 gates for Euro trucks in front
• Ramp for 8 light trucks in front
• Ramp for 3 Euro trucks from the back
• 24/7 operations
• 15 000 boxes per day with expansibility
Own LTL Itella HUB
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eCommerce services
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Warehousing
• Secure storage
• Unique ID labeling of each incoming item
• Incoming quality control
• Physical dimensions measurement
• Picking & packing, repacking
• X-docking operations
Delivery
• Major providers
• Cash-on-delivery option
• Track & Trace
Returns
• Returns handling
• Quality checks
• Repackaging
IT
• Fast integration
• CoD option available
• Reporting
Marketing
• Big data & CRM
• Campaigns management
• Localization / data hosting in Russia
Delivery by MaxiPost
20 Solutions for eCommerce
• On the Russian market since 2000
• In 2016 acquired by Posti Group• Leader on Russian express delivery market for
e-commerce
• More than 500 cities and towns covered across
Russia
• Thousands orders handled per day
• All needed certifications and licenses
• Extensive industry expertise
• Our Clients:
Delivery for e-commerceThe maximum percentage of
Successful delivered orders
• Average percentage of successful
delivery is 90-98 %
High speed of delivery
• Next-day delivery across Russia
Transparency and proactivity
• SMS, e-mail notifications for free
• Any reports and delivery information
Fast cash-on-delivery transfers
• CoD transfers next day after delivery
Return insurance
• We offer our clients to pay only for
successful delivered orders
21 Solutions for eCommerce
InternalInternal22
Last Mile delivery – 100% coverage• Integrations with other
delivery companies to cover
100% Russian territory and all
types of delivery
• Courier delivery
• Postmachines
• Parcelshops
• Russian Post
• Printing all necessary
documents
• Cash on Delivery services
provided by all of the partners
• Track & trace with breakdown
by delivery companies incl. all
financial data
Solutions for eCommerce
InternalInternal23
Delivery advantages
• All delivery options in one service:
Russian post, courier delivery, parcel
shops.
• Delivery across Russia, 540+ cities
covered by own network
• More than 10 000 parcels per day, 150
couriers in Moscow and 50 in Saint-P.
• Delivery with the partial rejection, and
try-ons
• Status-by-good, not by parcel in reports
• Credit-card on delivery, m-pos
• Reporting, analytics
• Rapid CoD transfer, on the 2nd day after
delivery
• Phone-calls, sms, e-mail notifications
• Client’s track-and-trace and hotline
• The scanning of the delivery note after
delivery
• Insurance from rejection
Solutions for eCommerce
+
Couriers’ equipment
InternalInternal24
De
pth
of tra
ck
ing
an
d tra
nsp
are
ncy
Solutions for eCommerce
Goods breakdown with
status per item and value
per item
Maximum details in
tracking actions list
Tracking of phone-
contacts with client
Tracking of client’s notifications
InternalInternal2016 Solutions for eCommerce25
• We pay maximum attention to the reporting and quality control. Every
operational day we carefully monitor reporting and the main KPI’s.
• We provide maximum details in reporting for our clients. You can use
both, reporting in Excel files and in your personal account
InternalInternal
Faster data exchange – faster sales
2016 Solutions for eCommerce26
• The faster you get the proof of
delivery of parcels to the
customer, faster you can
recognize the sale of goods
• Successfully delivered
shipments pass scanning
procedure of the delivery sheet
signed by the client
MEGATRENDS• Postal industry turmoil
• eCommerce explosion,
while consumer decides
• Russia as a growth market
• An era of slow growth in
Europe
STRATEGIC
GOALS• High value solutions
for customer
• Market leader with
profitable growth in
Finland and in Russia
• The engine of
eCommerce
• Step ahead in postal
industry transformation
• Best workplace
MISSIONOur mission is to provide
smooth flow of trade and
ease of everyday life.
CUSTOMER PROMISEEasy, fast, reliable and
responsible.
VALUESSucceeding with the customer
Driving for improvement
and innovation Taking
responsibility Winning together
Our vision 2020Your first choice in postal, logistics
and eCommerce services.
Services for
senders
Services for
receivers
Warehouse and delivery services
FOCUS AREAS• Safety
• Customer experience
• Operational efficiencyOpusCapita is an essential part of the Group,
with a role to increase shareholder value, and having its own vision.
27 Solutions for eCommerce2014
Contact us
Tatiana Alekseeva
Sales manager Fashion & E-com
Tel.: +7(499)926-53-00 ext. 7732
Mob.: +7(968)531-02-74
itella.ru
2016 Solutions for Fashion28