software services and solutions overview 1. allied digital services llc. (allied digital) overview ...
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Allied Digital Services LLC. (Allied Digital) Overview Our Software Practice
Technical Expertise
Our Experience and Readiness
Key Differentiators
Agenda
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Leading Global IT solutions & technology services provider
25 years of operation with revenues of USD 196 Million Over 3,500+ skilled IT professionals in 190 locations across the
USA, India and Australia, serving 1,000+ customers in 35 countries across the globe
State-of-the-art, ISO Certified processes ISO 20000-1:2005; ISO 27001 : 2005 Certified Development
Center, Network and Security Operations Center (NOC/ SOC) ITIL / ITSM Certified Service Delivery - Processes, Framework,
Tools and Technologies
‘Best Managed ServicesProvider’
CRN Excellence Awards 2009, 10
‘Fastest Growing SystemIntegrator’
Dataquest Awards 2009,10
‘Best under a Billion Dollar Company’Forbes Magazine Dec 2008,
Dec 2009, 10
Allied Digital has been awarded several prestigious Industry Accolades !
Financial Highlights YOY EBITDA growth of 50% EPS and Revenue Growth of more than 25%
Software Services Strength Over 100+ skilled resources across USA/ India. Ready
configurable Enterprise solutions for automation Addressing CXO’s challenges in Business Transformation,
Cloud Set-up and Enterprise Architecture Consulting Flexible, Nimble and Agile Delivery Model and On-
boarding capabilities Strategic Alliances with leading Application Provider End to end business monitoring and management
Allied Digital Overview
Confidential
We Support and Improve your business as you are today. We Guide and Take you where you want to reach tomorrow
We Transition and Implement Projects. but also Transform
We serve you Direct, at your ground and also in the cloud
InfrastructureManagementServices
SoftwareSolutions &Consulting
EnterpriseComputing
NetworkSolutions
IntegratedDeviceSolutions
JV Solutions
JV
Compliance and Audit
Asset RentalsHardware Logistics & Repairs
E-Waste Management
Our Offerings
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• Custom Application Development• Product Engineering Services
(Lifecycle Management)• ERP and CRM Development &
Support• BPM and System Integration• Business Monitoring and
Management• Business Transformation and
Enterprise Architecture Consulting
• Helpdesk/ Service Desk Management
• Warranty Management System• Intranet Portal• Document Management
Solutions• Work order Management
System• Finance Workflow Solutions
Services Solutions
- Onsite/ Offshore (Turnkey Projects) - Built-Operate-Transfer -Software as a services- Private Cloud and Shared Services set-up - Remote Application Management
Engagement Model
Strategic Project
Governance and Planning
Streamlined Resources and Best Practices
Smart and
Best-fit
Technology
Our Software Practice
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Functional Area Details
Application Platforms/ Frameworks Microsoft .NET, J2EE (Spring, Hibernate, Struts, JSF etc.), Java Swing
Databases Oracle (11g, 10g, 9i, 8i), MS SQL Server, MySQL
ERP and CRM ERP – SAP (FICO, SD, HR, MM)Oracle e-Business Suite (Siebel, JD-Edwards, Peoplesoft)CRM – Clarify
Programming Languages C#, VB.Net, C++, Visual C++, Visual Basic, Java, Perl, SAP - ABAP,
Web and App Servers Microsoft IIS, Web Logic, Web Sphere, Apache server, Tomcat, Jboss
Front End TechnologiesDesign ToolsPortal Technologies
- HTML, DHTML, XML, XSL, AJAX, DWR, PHP, Flex- Macromedia Flash, Adobe Premier, Adobe Photoshop, GIF Animator, 3D MAX, Macromedia Dream weaver -- Joomla, Sun GlassFish
Middleware Technologies Microsoft Transaction, Server and Messaging, Serena BPM, JBPM
Testing Tools Win Runner, Load Runner, Selenium, JMeter, JUnit, Nunit, Silk Test
Scripting Languages and Tools - JavaScript, VB Script, Perl, Shell- ETL Tools – Pentaho and Corda, Reporting Dashboard Tools (Corda, FlipCharts)
Lifecycle Management Tools -Microsoft Visio, Microsoft Project Server, Microsoft SourceSafe, Serena – PVCS, Dimensions,
Application Monitoring and Management Tools
- Zyirion, EG Innovation, SAP Solution Manager, Oracle Enterprise Manager, Microsoft SUS, Manage Engine,
Our Technical Expertise Repositories
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Oracle Gold Certified Partner
Implementation and Support Oracle ERP/ CRM Oracle BI (Hyperion) Oracle Application Architecture (Fusion Middle Ware) Oracle RAC (Rack Cluster) Oracle e-Business Suite Database administration services (Onsite & Remote Model) Third party application support Support Services, Help Desk Services
Business Process Expertise Manufacturing (Inventory, Purchasing , Order Management, Shipping) E-Business, Supply Chain and CRM Financial (General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets)
Tool Expertise Oracle Forms/Reports, PL/SQL, Oracle Workflow, Oracle Alerts and Database
Administration
Oracle Expertise
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Requirements Analysis
Process & Solution Design
Build & Test Train & Deploy
Gather Business Requirements
Gap-Fit Analysis Application Extension
Catalog Transition Strategy
Application Configuration Guides
To-Be Process Model Functional Designs Technical Designs Conversion Plan Unit Test Scripts Integration Test
Scripts
Unit Test Results Integration &
Performance Test Results
Train-the-Trainer User Acceptance
Test Results Transition &
Contingency Plan Executive Go/No-Go
Signoff
Transition Communication
End User Training Transition/Cut-Over Production
Readiness Review Go-Live
Support & Monitor
Post Go-Live support
Performance & Availability Monitoring
Transition to Production Support
Assess Program Effectiveness
Future Business / Technical Direction
Sta
ges
Task
sA
llied
Dig
ital
Del
iver
able
s
Business Requirements
Gap-Fit Analysis Application Extension
Catalog
Application Configuration Guides
To-Be Process Model Functional Designs Technical Designs Conversion Plan
CRP TPR Logs Train-the-Trainer
Material UAT TPR Logs Transition &
Contingency Plan Executive Go/No-Go
Presentation
Transition/Cut-Over Checklist
Go-Live Communication
Our Implementation Methodology
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Enterprise Application End to end Helpdesk and Services Management application Oracle Siebel/ Jd Edwards support and implementation for Vehicle manufacturing organization Logistics Management Solutions for Leading IT player based out of CA, US Warranty Management System and dealer portal for vehicle management company Asset tracking and management application for largest California’s bank SalesForce Automation for Allied Subsidiaries globally SAP Support and enhancement for Leading Hardware and Software Reseller
Business Transformation and Private Cloud Set-up Business Transformation and Private Cloud set-up for vehicle and transport manufacturer
Web Portal Community Portal (Joomla) for multiple application and content. Allied Intranet Portal Customer Enterprise Portal (CEP) – Reporting and Dashboard
Compliance Certification Process Management System) for Leading Pharma Company
Document Management System MS SharePoint based document management solutions
Product Engineering Risk analysis application for leading Insurance firm eSupport Service desk
Our Experience
10“Resource availability and agility are key to success”
Consistent engagement with Investors,
Analyst and Media
Engagement with several leading
recruitment Partners for better Pan India
coverage
Subscription to most popular Job Portals
Leverage social and Professional
Networking sites
Employee Referral Program
Association with B-Schools and
Engineering Colleges for Campus
Recruitment
Job Position Management using ERP
Technology refresh training to Recruiters
Rapid Hiring Capabilities
Clear Cut Career Path Defined Internal Job Postings Innovation is rewarded Buddy Program Star Employee Program Semi-Annual Appraisal Blue Eye acceleration Program
Attrition Management
Skill Database, Deep-Dive training program, Cross-Skill Training
Multi-dimensional Training approach
Job Skills enhancement Training – Certification, Technology Refresh, Soft Skills
Career enhancement - Leadership Training, Customer & Account engagement
Personal enhancement -Executive Management Program, Industry Specific Certification
Skill Training and Certification
Resource Readiness
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Ready 350+ seating capacity and
scalable to 3000+
Ready network and redundant
hardware infrastructure to
support 24X7 operations
Voice communication capabilities
across the globe
“Enhanced customer experience, adds value to our offerings”
Defined templates and SOP’s for
Project Management, Due Diligence
and Transition
Customer Engagement Portal - One
stop engagement view
Service and Project Delivery
Dashboard
Meetings and action trackers
Change Request
Management
Resource reports and time
sheet
3 Dimensional governance model
(Hierarchy, Skill, Quality)
Customer Visibility
Ready 350+ seating capacity
and scalable to 3000+
Ready network and redundant
hardware infrastructure to
support 24X7 operations
Voice communication
capabilities across the globe
Facilities and Infrastructure Set-up
Strategic Alliances to support (Product Vendor)
Customer Readiness
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Agile workforce with niche skills to address quick customer needs for current technology and solution requirement.
End to end IT solution provider
(Hardware -> Resources -> Consulting -> Cloud Services)
Proven business transformation framework
Best of the breed tools and technology use
One stop client interface through portal and PMO
Alliances with Leading software product vendors
Global Delivery capability with local flavor“Leaders as end to end IT solutions, rapid deployment and specialized system integrators”
Key Differentiators