software packages used in bsnl

7/26/2019 Software Packages Used in BSNL

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Software Packagesused in BSNL

By D.SRINIVASA RAO,JTO


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Trichur Billing Package SSANeT Dotsot Billing an! "usto#er "are Syste#$B""S% or&o'ile Billing

"usto#er Relationshi( &anage#ent $"R&% Sancharsot In)entory &anage#ent Package T*arit +leet &anage#ent Syste# Pu'lic rie)ance &anage#ent Syste# $P&S% &anage#ent Inor#ation Syste# $&IS% "DR Base! "on)ergent Billing an! "usto#er"are Syste# "all "entre A((lications -R Package

RP BBS Balance! Business Scorecar!s


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Trichur Billing Package SSANeT Dotsoft Billing an! "usto#er "are Syste#$B""S% or&o'ile Billing

Customer Relationship Management(CRM)Sancharsoft In)entory &anage#ent PackageTwarit Plus +leet &anage#ent Syste# Pu'lic rie)ance &anage#ent Syste# $P&S% &anage#ent Inor#ation Syste# $&IS% "DR Base! "on)ergent Billing an! "usto#er"are Syste# "all "entre A((lications

HR Package ERP


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Let us discuss salient

features of some importantpackages used in BSNL


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/.DOTSO+T

DOTSO+T is an in house !e)elo(e!integrate! teleco# !ata'ase syste#co#(rising co##ercial, 'illing,accounting, ault re(air ser)ice an!!irectory en0uiry ser)ices

It has 'een conce(tuali1e!,!esigne! an! !e)elo(e! entirely 'ythe core grou( o the Sot*are

De)elo(#ent "enter at -y!era'a! oIT (ro2ect "ircle, Pune.

Dotsot (ackage *as initiallyi#(le#ente! at untur in /334

#aking it the 5rst Teleco# District inBSN6 to ha)e an inte rate! custo#er


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Dotsot is integrate! *ith othersyste#s such as call centre, BSN6(ortal $***.'snl.in%. BSN6 (ortalena'les online 'ill (ay#ents an!a)aila'ility o !u(licate 'ills or its

custo#ers.

In a!!ition, Dotsot, AP has a tie7u(*ith e7se)a, the #ost (o(ular e7go)ernance (ro2ect o An!hraPra!esh go)ern#ent.

No* a !ays "entral ser)er conce(tis use! in Dotsot *herein a singleser)er *ill 'e a)aila'le or /8 to /9SSA:a in a "ircle eg. Thereis a

/.DOTSO+T


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I#(ortant eatures I!>No Bill generation is a'solutely easy

an! totally secure. Pay#ents are aster an!co#(letely hassle ree or thecusto#er an! the counter (ersonnel

'ecause o the use o 'ill scanners. Online en0uiry is a)aila'le orsu(er)ision an! 0ueries


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I#(ortant eatures


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DOTSO+T Basic TechnicalDetails

Ser)er@ O(erating Syste# 7 6inu? . Oracle 3i or a'o)e asData'ase

"lient@ O(erating Syste# in39 ora'o)e

De)elo(er C Installation in"lient P"s. DOTSO+T +or#s ; Re(orts to'e

u(!ate! as (er )ersion control


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DOTSO+T &o!ules

"o##ercialTRA+RSDirectory n0uiry


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+A=6T RPAIR SRVI" $+RS%

Nee of !RS S"stem#

The #aintenance o 6ine an! iresan! su'scri'er:s a((aratus consists ot*o (arts.

i% "learance o aults re(orte! 'ySu'scri'er:s

on !ay to !ay 'asis.ii% Pre)enti)e #aintenance o thelines to

re!uce inci!ents o aults an!

there'y theco# laints.


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B""S is a Billing an! "usto#er "areSyste#$B""S% or &o'ile Billing.

B""S Technical Details +ront en!7JAVA

Data'ase7Oracle Ei O(erating Syste#7Sun Solaris

=ni?. 6anguage7 ", "FF, JAVA, JAVA

Scri(t

C .B""S


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The Billing an! "usto#er "areSu'syste# GB""SH o BSN6 has 'eensource! ro# "S Syste#s, an! isreerre! to as the enan BP


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B""S BSN6 Billing ones


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+unctions o B""S

/%Pro)isioning

C%Billing

8%"usto#er "are


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8. SAN"-ARSO+T

hat is Sancharsot@

Sancharsot is a *e' 'ase! sot*arecreate! or the #anage#ent oPre(ai! , recharge

"ou(ons ; To( u( "ar!s o &o'ileSer)ices o BSN6.


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SancharSot Technical Details

It is a *e' 'ase! (ackage create! on&S IIS (lator# using as( $&S Acti)eser)er (ages

technology ; Ja)ascri(t%.All the "SR clients can access to the*e' ser)ice an! can login using theiruserna#e ;

(ass*or!.All Dealers , DSA:s an! Retailers canuse the ser)ice )ia secure net*ork ie?ten!e! tothe# .

6IV D&O
http://10.19.238.34/http://10.19.238.34/


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K."ellular "usto#ercare &anage

r $""&%

""& is a *e' 'ase! sot*are create!

or han!ling the #o'ile custo#erco#(laints 'oth (re(ai! an! (ost(ai!.

6IV D&O
http://10.19.238.34/http://10.19.238.34/


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9. TVARIT P6=S

T)arit Plus co)ers all the unctions that arere0uire! to 'e e?ecute! 'y the (ersonnel or!iMerent su'scri'er re0uire#ents

$% Manage &ease &ine Network(M&&N)'% NonManage &ease &ine Network(NonM&&N)


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9. TVARIT P6=S

hat is lease! line

To trans#it !ata 'et*een co#(uteran! electronic inor#ation !e)ices,BSN6 (ro)i!es !ata co##unicationser)ices to its su'scri'ers. It oMers achoice o high, #e!iu# an! lo*s(ee! lease! !ata circuits


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9. TVARIT P6=S

Syste# re0uire#ents@

/% Internet ?(lorer Version ..C% Bro*ser cache shoul! 'e ena'le!.8% Bro*ser Po(7=( shoul! 'e

ena'le!

6IV D&O
http://tvaritplus.bsnl.co.in:8080/http://tvaritplus.bsnl.co.in:8080/


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hy -R&S@

"entrali1e! #(loyee Inor#ationSyste#

Better an! cient Ser)ices to#(loyee

Trans(arency in -R &atters

Mecti)e =tili1ation o -R Resource

Pro(er Accounting o ?(en!iture on-R

Ste( To*ar!s Pa(erless Oce

6ong Ter# -R Policy

. -R &anage#ent Syste#


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e* *ase online application%Complete an comprehensi+esolution for

Human Resource management

of ,SN&%-ser frienl" esign%.ntegrate with Pa"roll%Caters to the completeemplo"ee lifec"cle/

from recruitment toretirement%Role *ase user participation%Centralise/ secure ata*ase%0ccess to e+er" emplo"ee in,SN&%

!eatures


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,ackgroun

Starte! in T+ &u#'ai.

De)elo(#ent in Oracle

+or#s. "oncei)e! or entire BSN6.

StaM7 #aster co!e! an!

!e(loye!. 6aunche! or !ata entry on

&P6S < Internet


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Technolog"

O(erating Syste# @6inu? nter(riseSer)er.

A((lication Ser)er@ Oracle /gA((Ser)er

Data'ase@ Oracle /g.

+ront en! co!ing @JC.


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Client S"stem Re4uirement

Pentiu# III *ith /CE &' RA& ; a'o)e"on5guration

Syste# shoul! ha)e I 9. ; a'o)e

Syste# Shoul! installe! Acro'atrea!er 9. ; a'o)e

Po( u( Blocker shoul! 'e !isa'le!

Qahoo Tool'ar shoul!n:t 'e installe!

+or Better Peror#ance &P6S VPN

software packages used in bsnl

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