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SOFTLINE INNER CIRCLE MIT VOLKSWAGEN
21.11.2013 www.softline-solutions.de 1
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Softline Inner Circle
Date: November 21th, 2013 Jens-Hartmut Kaiser
Global Account Manager
Volkswagen Group
2011 2014 2015 2016 2013 2012
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Top 1
Agenda
Copyright 2013 FUJITSU
Top 2
Top 3
Fujitsu im Überblick
Fujitsu@Automotive am Beispiel des Accounts Volkswagen AG
Geschäftspotentiale & Projekte am Beispiel des Accounts Volkswagen
AG
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Agenda
Top 1
Fujitsu at a Glance
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Headquarters
President
Established
Net Sales
Net Income
R&D Expenditure
Employees
Principal
Business Areas
Stock Exchange
Listings
Fujitsu im Überblick
Copyright 2013 FUJITSU
Tokyo, Japan
Masami Yamamoto
June 1935
EUR 44.57 billion
EUR 426 million
EUR 2.38 billion (As 5.3% of Sales)
173,000 worldwide
Technology Solutions, Ubiquitous
Solutions, Device Solutions
Tokyo (Code: 6702), Osaka,
Nagoya, London
Note: All yen figures have been converted to EURO for convenience only at a uniform rate of 1 EUR = 100,22 yen, the approximate closing rate on June 18th, 2012
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Revenue by sector – FY 2011
61.7% 24.3%
12.3%
1.7%
Device Solutions
• LSI
• Electronic Components
• Others
€ 5.833 million
Ubiquitous Solutions
• PCs/Mobile Phones
• Mobilewear
• Others
€ 11.515 million
Others
€ 833 million
Technology Solutions
• Services
Solutions
System Integration
Infrastructure Services
• System Platforms
System Products
Network Products
€ 29.282 million
Note: Consolidated Net Sales by Business Segment, Including Intersegment Sales
Percentage breakdown for each segment is calculated as segment’s net sales / (total
consolidated net sales).
FY 2011 is fiscal year ended March 31, 2012.
Copyright 2013 FUJITSU
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Fujitsu im globalen IT Ranking
Copyright 2013 FUJITSU
IBM
HP
Accenture
CSC
Rank Company
#1
#2
#3
#4
#5
IBM
HP
Dell
Acer Group
Rank Company
#1
#2
#3
#4
#5
Fourth in global
IT services &
computing systems
Third in global
IT services
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A strong global partner ecosystem
Copyright 2013 FUJITSU
Leveraging strong alliances with leading global players, we are even better positioned to serve our customers …
This is an excerpt from our global partner list
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Our delivery capabilities in a nutshell (Global Matching)
EMEA (33.000 employees)
Data Centres (32)
Service Desks (32)
Applications services
(13)
Remote Infrastructure
Mgmt.(4)
Network Services (4)
Onsite Support/Field
Eng. (12)
Professional Services (4) Africa (600 employees)
Data Centres (3)
Service Desks (1)
Applications services (2)
Remote Infrastructure Mgmt.(1)
Network Services (1)
Onsite Support/Field Eng. (1)
Professional Services (3)
Americas (9.000
employees)
Data Centres (6)
Service Desks (3)
Applications services
(3)
Remote Infrastructure
Mgmt.(2)
Network Services (1)
Onsite Support/Field
Eng. (2)
Professional Services
(3)
APAC (138.000 employees)
Data Centres (76)
Service Desks (26)
Applications services (7)
Remote Infrastructure Mgmt.(5)
Network Services (5)
Onsite Support/Field Eng. (7)
Professional Services (9)
Fujitsu
Volkswagen Group
Fujitsu Delivery Centres
Fujitsu Global Cloud DataCentres
Wherever you are we are with
you. Wherever you want to go we’ll follow
you.
Copyright 2013 FUJITSU
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Agenda
Top 2
Fujitsu@Automotive am Beispiel des Global Accounts Volkswagen AG
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Fujitsu@Automotive
Fujitsu's Group Capabilities for Automotive
In C
ar
Com
ponents
Fleet Management
VCU (Power Train
ECU)
Semiconductor
Motor Chip
DCDC Chip
Security Chip
Battery Chip
Audio ECU
Gateway ECU
DCM ECU
Camera Modules
Transmitters Motor/Inverter Collaboration Battery Collaboration
Lithium Ion Capacitor
DCDC Converter
Components
Relay
Touch panel FCV Collaboration
Lithium Ion Battery
Healthiness Evaluation
Copyright 2013 FUJITSU
IT b
ased S
erv
ices TDS AG
BPO Services
Application Services
Technology Solutions
Telematics Platform
& Service Center
OEM onboard
infrastructures
Production
Optimization
Services
Fujitsu Limited
Outsourcing Services
Onsite Services
PoS solutions
Mobile Phones
OEM Boards
Digital Process Ltd.
Providing of Solution/
Services for CAD, PDM,
PLM, CAE and BOM
Global Cloud Centers
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Update Fujitsu@Automotive
Our Value Proposition for Volkswagen Group
Copyright 2013 FUJITSU
Global
Governance
Global
Program
Management
One Global
Portfolio
Global
Cloud
Hybrid
Cloud
Models
Global
Operation
Model
Near
Shore
Off
Shore
Automotive
Specific
Portfolio
Online
Services
Telematic
Services
Fujitsu
Innovation
Program
(FIP)
Products &
Solution
Global
Delivery
Capabilities
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Fujitsu’s Target Portfolio at a glance
Universal Enterprise Service Management - UNISEM
Telematics Service Center - TSC Integrated Driver
Assist. System - IDAS
OEM
Stores
Garages
POI
Probe
Management
Vehicle Web 3.0 @ Car ICT
BigData
Analytics
Real Time
Traffic Info
Parking
Space Mgt.
Travel Booking
Services
Usage-Based
Insurance Technologies
Mobile
Office
Driver Health
Status Mgt.
Fleet Services Proactive
Maintenance
Services
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Agenda
Top 3
Geschäftspotentiale und Projekte am Beispiel des Global Accounts
Volkswagen AG
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Hardware HPC in F&E VW
Produktions PC
MSR Workstation F&E
VW Nutzfahrzeuge Server
Car Configurator Global Service Concept AUDI
Services RZ Betrieb WOB Tivoli /CA Smile
SAP Betrieb Kassel
Geschäftspotentiale und Ansätze // Softline
Copyright 2013 FUJITSU
Dealer Cloud Fujitsu Cloud for easy car fibunet
Data Center Shaping Dealer Cloud based Solutions
Security Solutions Security Audit Financial Services
Use Case
Overview
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Car Configurator – Service Concept
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Acceptance Entitlement
SD - 1st Level Support Call dispatch
Country Local Service
Third Party Onsite Service
Fujitsu Onsite Service
Close Call
Service
Reporting
Continuous
Improvement
UHD,
3rd Level
Service Desk
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Professional Service
Data Center Shaping - Optimization
Managed Storage, Server, Database, SAP Basic
Integration Operation Billing Technology/
Infrastructure
Base modules Optional
Financing
Optimization/
Implementation
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Fujitsu-Cloud for Dealer
VW Dealer
Fujitsu Cloud
for easy-car-fibunet
VW Internal
1. Design
2. Quality/
Recall
3. CRM
4. DMS
VW Finance
Fleet operators
VW buyers
CRM Data
History of
customer support
Garage
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Managed Data Center Services – Deliverables
Server Storage Database SAP Basic
Capacity
management
Capacity
provisioning
Service
Management
Maintenance &
support
Monitoring
Administration
Reactive
Remote
monitoring
Local
business
reflection
Remote data
collection
On demand
Multi
vendor
ITIL-
based
Proactive
Accounting
Variable
monthly
charging
Operational services On-site support
Automation
IMAC/D
Patch
Management
Infrastructure
Optimization
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Lüfterloser Produktions-PC für die AUDI AG
Copyright 2013 FUJITSU
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Vorteile Fujitsu Produktions-PC
Enge vertriebliche Betreuung
Direkt zugeordneter strategischer Berater
Automotive
Audi-eigener Account Manager
Vor-Ort-Betriebsteam in Ingolstadt
Breite Pre- und Postsales-Unterstützung
Hardwareauswahl
Idealer Mix aus Standard und
kundenspezifischen Komponenten
Attraktives Preisverhältnis durch
Komponenten nach Industriestandard
Hochverfügbare Komponenten für den
Dauereinsatz
Industriekomponenten für den 7x24-
Einsatz über bis zu 10 Jahre
Erfolgreiche Referenzen im Automobil-
Umfeld u.a. durch den Einsatz in
Fertigungsrobotern der Fa. KUKA
Ausfallraten < 1,0 %
Additive Dienstleistungen direkt ab
Werk Image-Betankung nach Kundenvorgaben
Label-Anbringung nach Kundenvorgaben
Paketierung nach Kundenvorgaben
Weltweite Logistik inkl. additiver Teile
Lagerbevorratung von Chargen zum
Schnellabruf
Produktion in DE
Schnelle Lieferzeiten (ab Auftragseingang
ca. 15 Werktage)
Direkte Einflussnahme auf Produktion
Kurze Eskalationswege im Fehlerfall
Kundenspezifische Anpassungen direkt in
der Entwicklung möglich (Hard- und
Software)
Services
Schneller Austausch im Fehlerfall durch
direkten Zugriff auf Lager und Entwicklung
Eigenes Betriebsteam in Ingolstadt vor Ort
Globale Rollout-Erfahrung, u.a. auch für
Audi
Globale Governance für Rollout und
Maintenance Copyright 2013 FUJITSU
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