softbridge smart monitoring engine
TRANSCRIPT
![Page 1: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/1.jpg)
This is whenyour customer journey STARTS
![Page 2: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/2.jpg)
01/05/2023 2
This is where it really
HAPPENS
![Page 3: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/3.jpg)
01/05/2023 3
This is how itLASTS
![Page 4: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/4.jpg)
01/05/2023 4
and how it may END !
![Page 5: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/5.jpg)
01/05/2023 5
European corporations face an average of 3 critical
incidents per month*, and thousands less serious
but as costly to resolve
![Page 6: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/6.jpg)
01/05/2023 6
They spend an average of 12,4 hours* per incident on Root
Cause Analysis !
![Page 7: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/7.jpg)
01/05/2023 7
Information System incidents cost several Millions of Euros
for Complaint Handling, Incident Resolutions and direct Revenue Losses….
…not withstanding Customer Satisfaction !
![Page 8: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/8.jpg)
SOFTBRIDGE Smart Monitoring Engine
monitors proper execution of
Critical Business Processes End to End
![Page 9: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/9.jpg)
It detects Incidents in Real-Time
![Page 10: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/10.jpg)
It identifies the Root Cause instantly
![Page 11: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/11.jpg)
01/05/2023 11
It enables Companies to resolve incidents even
before Customers are impacted !
![Page 12: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/12.jpg)
01/05/2023
-80% incidents in 6 months
<5min.for diagnostic
>1Million € saving per Year
-30%complaints
![Page 13: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/13.jpg)
MONITORING INFORMATION SYSTEM WITH BUSINESS IN MIND
![Page 14: Softbridge Smart Monitoring Engine](https://reader037.vdocuments.mx/reader037/viewer/2022102802/589b6bcc1a28abdd258b5597/html5/thumbnails/14.jpg)
WANT TO KNOW MOREWWW.SOFTBRIDGE.FR