sofe kv operational_efficiency_resilience_final_notestimonial

Taking resilience and operational

efficiency to the next level

SWIFT Operations Forum - EMEA

Kathleen Vermeiren, Eric Aerts

Michel Vaessen – NWB Bank N.V.

27-29 November 2013

Amsterdam

Session objectives

• How SWIFT can help you to assess your

current infrastructure

• How new products can help to take it to

the next level

• Alliance Operational Reporting

• Alliance Remote Gateway

• Alliance Lifeline

• Alliance Connect Everywhere

2 Taking resilience and operational efficiency to the next level – SOFE November 2013

3

Agenda


• SWIFT Services

• Testimonial

Nederlandse Waterschapsbank




Taking resilience and operational efficiency to the next level – SOFE November 2013

Alliance Operational Reporting

• Improving efficiency by exploiting Alliance Access database

Taking resilience and operational efficiency to the next level – SOFE November 2013 4

Data mining can help institutions to

pinpoint risks, identify areas for

improvement and gain a real

understanding of how their business

works

Alliance Access Patch 7.0.70 Operational Reporting Enhancements

• New Reports

– Operator Activity List

– Message Activity List

– FileAct Message Volume

– FileAct Emission Status of Outgoing STP Messages

– FileAct STP Processing Time To SWIFTNet

– FileAct STP Processing Time from SWIFTNet

– FINCopy Message Status - Sender

– FINCopy Message Status - Central Institution

– FIN STP Processing Time To SWIFT

– FIN STP Processing Time From SWIFT

– FIN Message Volume

• Free trial evaluation Customers who already benefited from the 90-day free trial may activate it a second time after having

installed this patch.


More audit capabilities

New FileAct based reports

FIN Copy specific reports

Additional message list reports

Report Sample – FIN Message Volume


New

Output formats: PDF, Excel, CSV

Operational Reporting Key messages

• Make use of the free trial option of 90 days

– With 7.0.70, you all have it installed

– See KB Tip 5017441, all you need to know

• Getting Started Guide

• To get your free activation code

• Available for all Access bands

• Your feedback is essential ([email protected])

– Are we going into the right direction ?

– Do you need more reports ?

– Do you need other features ?


8

Agenda


• SWIFT Services

• Testimonial






SWIFT Services

How efficient and resilient are you?

• SWIFT consulting can help you in assessing your current

infrastructure and identifying area for improvements

– Infrastructure review

– Health checks

– DR architecture assessment and procedure

– Operational procedures and incident management

• Recommendations

– Operational processes, including Managed Operations,

Remote Support

– Infrastructure, including SWIFT managed connectivity


Connecting to SWIFT: high level view

10

Operating Centres Customer premises

PRD LAN

PKI

Applications

Alliance Connect

SWIFT

interface

Alliance

Gateway

MV-SIPN

99.999%


Introducing Alliance Remote Gateway

11

Operating Centres Customer premises

PKI

Alliance Connect

Alliance

Access/Entry

Alliance Remote

Gateway

MV-SIPN


12

Agenda


• SWIFT Services

• Testimonial






13

Agenda


• SWIFT Services

• Testimonial






Increase your efficiency Reduce technical complexity, effort and infrastructure

14

Alliance Gateway hosted by SWIFT

Peace of mind through SWIFT’s highly secure

and reliable operations and support

Less complexity, effort, and infrastructure for you

No change to features, screens and

integration capabilities of Access or Entry

All SWIFT messages, all SWIFT flows

including FIN, InterAct, FileAct and Browse


Alliance Remote Gateway – What is it?

15

Alliance

Connect

Alliance

Access

or

Alliance

Entry

HSMs

Alliance

Gateway

Customer premises

SWIFT

Customer

premises

Customer premises

Back-office

applications

Replace your

Gateways,

SNLs, HSMs

Alliance Remote Gateway Alliance

Connect*

* All Alliance Connect versions are supported (Bronze / Silver / Silver+ / Gold), optional internet


SAG TUXEDO

FIN/InterAct/FileAct

SAG TUXEDO

FIN/InterAct/FileAct

Alliance Remote Gateway as fallback solution

Increase your resilience if your connectivity fails

SAA

Internet

ARG

Pre-provisioned and

ready for use


SAA

DN

RACG

Token

Token or

Channel

certificate

High level implementation steps

Set-up by SWIFT


Patch 7.0.70

SAA/E:

saa_configarg

Configure LAU keys

Assign LTs to Remote Gateway

Arg_test_connect

Operations by SWIFT

17

Alliance

Remote

Gateway

DN

= b

usin

ess c

ert

ific

ate

HSM refresh –

migrating to Alliance Remote Gateway

18

HSM Service Life: 5-7 Years

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Current HSM boxes are aging and must be refreshed to address

end-of-life, and contractual issues and to ensure safe and

continuous operations

Current Medium and Low HSM boxes can be replaced with 2 options:

Low-TCO Alliance Remote Gateway or New HSM boxes

Limited-time

special offer


19

Agenda


• SWIFT Services

• Testimonial






What is Alliance Lifeline?

20

Internet Optional:

Alliance Connect

Alliance

Lifeline

HSM Interface

MV-SIPN

Connect to SWIFT via

Alliance Lifeline

Browsers

@

AutoClient

Primary / backup / DR infrastructure

at customer site

Alliance Lifeline

light ‘footprint’

at customer site

Application

When your main SWIFT

connection becomes

unavailable


Alliance Lifeline –

Stay connected to SWIFT no matter what happens

• The Alliance Lifeline user interface (GUI) is always available

– Access to O2M, RMA management

• The SWIFT connection is in stand-by mode:

Lifeline – Standard – FIN, RMA and Browse

Configured with one LT, ready to be activated for emission and

reception

Lifeline – Premium – “Complex” FIN, SWIFTNet and Browse

Configured ready to send (1 new dedicated LT)

ready to be activated in reception (support of multiple LTs and delivery

sub-sets)

Pre-definition of activation scenarios 21

Alliance Lifeline – Set-up and operations

22

Analysis

& Design Implementation

Activation

Testing

End-to-end Project Manager

Activation /

Deactivation

Change

Management Testing

Operation & Maintenance Set-up Services

Customer Support


In case of emergency / disaster:

• Contact SWIFT to request activation of your connection

• SWIFT validates your request in line with normal security

procedures and activates your connection

• Your connection remains live until you ask SWIFT to deactivate it

23

Agenda


• SWIFT Services

• Testimonial






What is Alliance Connect Everywhere?

Local

network

Customer

site

Global

network

Local mobile provider

24

Global Telco providers

Local mobile provider 3

Local mobile provider 1

Resilient

Secure

Managed


Alliance Connect Everywhere: who is it for?

25

Network access method for low volume users

• Alliance Remote Gateway, Alliance Lite2

Prime connectivity or Back-up


Disaster


Alliance Connect Everywhere

Simple activation process


• SWIFT will send in separate shipments

– the staged box (standard: 1, can order one spare)

– the Sim cards,

– USB token with the certificate on. The certificate is only

needed during enrolment.

• Customer will register on swift.com his box

• Customer will put the components together as per

installation guide

• Customer switches on the power

Summary

•Alliance Operational Reporting

•Alliance Remote Gateway

•SWIFT services

•Infrastructure Assessment

•Remote Managed Services

Operational efficiency

•Alliance Remote Gateway

•Alliance Lifeline

•Alliance Connect Everywhere

Resilience



Thank you

sofe kv operational_efficiency_resilience_final_notestimonial

Technology

operational efficiency

level sofe

alliance access patch

everywheretaking resilience

swift consulting

csvtaking resilience

swift managed connectivity

remote support infrastructure