sociedade portuguesa de inovação cm prowork tool porto, july 2007 good practice presentation for...
TRANSCRIPT
Sociedade Portuguesa de Inovação
CM PROWORK TOOLCM PROWORK TOOL
Porto, July 2007
Good Practice Presentation for Implementation in Companies
INDEX
CM ProWork Tool
I. Concepts and DefinitionsI. Concepts and Definitions
II. CM ProWork ToolII. CM ProWork Tool
a) What?a) What?
b) Why?b) Why?
c) How?c) How?
I. CONCEPTS AND DEFINITIONS
CM ProWork Tool
Technological changes
Ways of organizing the work (ex: home office); Tasks flow; Demand of new and different capabilities; Automated processes and equipments; Virtual organization.
CM ProWork Tool
Human changes
I. CONCEPTS AND DEFINITIONS
Lifelong learning; Worker as “business partner”; Higher participation; Self-realization desire; Demand of social responsibility and ethics.
CM ProWork Tool
Organizational changes
I. CONCEPTS AND DEFINITIONS
Reduction of hierarchical levels, network structures;
Multitask teams; Strategic action and vision; Learning organization.
CM ProWork Tool
I. CONCEPTS AND DEFINITIONS
THESE CHANGES DEMAND THAT HUMAN
RESOURCES MANAGEMENT (HRM) BE
REINVENTED.
Main challenges of HRM
Adjust human competences to business strategy; Adjust management policies and processes to
business strategy; Support and promote the organizational changes.
CM ProWork Tool
I. CONCEPTS AND DEFINITIONS
Main strategies of HRM
Recycle the HRM policies; Higher investment in education and training; Competence management; Participation of the CEO in the strategic implementation
process; Participation of the HR director in the company
management.
I. CONCEPTS AND DEFINITIONS
The importance of talent, motivation, competence and recognition
RECOGNITION
Financial + Social
COMPETENCE:
Knowledge + Skills + Attitudes
MOTIVATION:
Joy + Passion
TALENT:
Gifts + Interests
CM ProWork Tool
I. CONCEPTS AND DEFINITIONS
Competence management
CompetenceCompetence is a set of knowledge, attitudes and skills that
significantly affect the performance of a task and brings added
value to the organizational results.
THEREFORE, THE COMPETENCE MANAGEMENT IS A PROCESS CLOSELY RELATED WITH THE
COMPANY MANAGEMENT.
CM ProWork Tool
II. CM PROWORK TOOL
Purpose
CM ProWork Tool
The CM ProWork tool is an instrument to record, develop and appraise competencies within the framework of non-formal learning in industrial production processes.
Company Company managementmanagement
Competence Competence managementmanagement
II. CM PROWORK TOOL
Competence model
CM ProWork Tool
The competence model used in the tool ultimately originates from Chomsky`s differentiation of competence and performance.
Competence = psychological deep structures of action
Performance = perceptible surface structures of action
In this model, the competence structures are not directly perceptible but have to be established according to the practical performance.
II. CM PROWORK TOOL
Competence model
CM ProWork Tool
PERFORMANCE COMPETENCE
Competence Development: e.g. through Job Redesign / Job Enrichment
Tasks:-Allocation-Mastering-Knowledge Level
Core Competencies:-Task Knowledge-Task Responsibility-Task Capability
CompetenceDevelopment:e.g. through individual learning within the work process
Calculation of the competence values through the Tool
Competence Development:e.g. by changing the rules and through feedback
Behaviour:-in the work process-in the social structures
Additional Competencies:-Learning readiness-Cooperation competence-Communication Competence-Social Competence
Competence Development:e.g. through social learning within the work process
Classification of competence values by the users
II. CM PROWORK TOOL
Benefits for the target groups
CM ProWork Tool
Production managers
- identify the best workers for each project
- profile positions in terms of competencies
- identify workers competence gaps
HR Department
- manage workers data
- identify training requirements
- manage careers
- assess staff needs
Workers
- plan their careers
II. CM PROWORK TOOL
Benefits for the company
CM ProWork Tool
Increase productivity by placing the right worker in the right position at the right time
Save recruiting costs
Increase flexibility, e.g., replacing a worker by another with the same competencies
II. CM PROWORK TOOL
Target groups
CM ProWork Tool
Production managers
HR department
Workers
The production managers and the HR department must be responsible for the application (enter the data, define task set, analyse the reports) of the CM ProWork tool.
II. CM PROWORK TOOL
Interface
CM ProWork Tool
1. Setup (Workers, Tasks, Positions) introduce workers data namely the additional competencies define the set of tasks associate tasks to positions
2. Collect introduce the workers performance values (responsibility
and capability) and the workers planned responsibility values for each task
3. Analysis show the competencies report for each worker and the
learning relevance report for each task
II. CM PROWORK TOOL
Competencies report
CM ProWork Tool
Lists all the workers in rows and provides the result for the calculated core competencies and the additional competencies in the columns of this overview.
II. CM PROWORK TOOL
Learning relevance report
CM ProWork Tool
Lists the overall learning relevance per task and shows its value in the range of 0 to 1. The closer the value is to 1, the higher is the overall learning relevance for the workers who are assigned to this task.
II. CM PROWORK TOOL
Services offered
CM ProWork Tool
CM ProWork tool offers support to all areas of HRM namely:
Recruitment
Performance Management
Competence Management
Career Management
Training Management
SOCIEDADE PORTUGUESA DE INOVAÇÃO
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Euronet Consulting
CM ProWork Tool