social web in spanish libraries, by natalia arroyo

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A Web 2.0 nas bibliotecas A Web 2.0 nas bibliotecas espanholas espanholas Professional dimension of the social web Professional dimension of the social web Natalia Arroyo Vázquez | Fundación Germán Sánchez Ruipérez Videojogos e Web 2.0: desafios para a formação dos bibliotecários Lisboa, 20 de maio de 2010

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Page 1: Social Web in Spanish Libraries, by Natalia Arroyo

A Web 2.0 nas bibliotecas A Web 2.0 nas bibliotecas espanholasespanholas

Professional dimension of the social webProfessional dimension of the social web

Natalia Arroyo Vázquez | Fundación Germán Sánchez Ruipérez

Videojogos e Web 2.0: desafios para a formação dos bibliotecários Lisboa, 20 de maio de 2010

Page 2: Social Web in Spanish Libraries, by Natalia Arroyo

1. A changing environment2. Keeping things in perspective3. Lessons from Web 2.04. Some questions

Table of contents

1. Ambente em mudança2. Manter a perspectiva3. Lições da Web 2.04. Algumas questões

Conteúdo

Page 3: Social Web in Spanish Libraries, by Natalia Arroyo

1. A changing environment1. A changing environment1. Ambiente em mudança

Page 4: Social Web in Spanish Libraries, by Natalia Arroyo

Information on the webInformation on the web

Informação na internet

Informação partilhada

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Information consumptionInformation consumption

Consumo da informação

digital divide

Librarians are now like people in printemps: some wear coat, sweater and scarf and others wear a t-shirt and sandals

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so libraries changeso libraries change

A informação encontra a tecnologia

Information meets technology,Information meets technology,

… portanto a biblioteca muda

Page 7: Social Web in Spanish Libraries, by Natalia Arroyo

Devices to access the information and communication everywhere: to read the e-mail, to surf the web, to find puntual information, to write on my profile, to read a book or a journal…

DevicesDevicesDispositivos

Does information need to be adapted?

Page 8: Social Web in Spanish Libraries, by Natalia Arroyo

ReadingReadingLeitura

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Access to the contentAccess to the content

Access to the content is more important than the physical document

Acesso ao conteúdo

Page 10: Social Web in Spanish Libraries, by Natalia Arroyo

Web 2.0, Web 3.0, mobile web, web squared… the web is always growing

The evolving webThe evolving web

Evolução da web

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Location-based applications

Mobile applicationsMobile applicationsQR codes

Apps stores

Augmented reality

Aplicações móveis

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2. Keeping things in 2. Keeping things in perspectiveperspective2. Manter a perspectiva

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The public library is the local centre of information, making all kinds of knowledge and information readily available to its users.

The services of the public library are provided on the basis of equality of access for all, regardless of age, race, sex, religion, nationality, language or social status.

Specific services and materials must be provided for those users who cannot use the regular services and materials

UNESCO/IFLA UNESCO/IFLA Public Library Manifesto, 1994Public Library Manifesto, 1994

Manifesto da IFLA/UNESCO sobre bibliotecas públicas

http://archive.ifla.org/VII/s8/unesco/manif.htm

Page 14: Social Web in Spanish Libraries, by Natalia Arroyo

1. Creating and strengthening reading habits2. Supporting education3. Promoting awareness of cultural heritage4. Fostering inter-cultural dialogue and favouring cultural

diversity5. Ensuring access for citizens to all sorts of community

information 6. Providing adequate information services7. Facilitating the development of information and computer

literacy skills;8. Supporting and participating in literacy activities and

programmesManifesto da IFLA/UNESCO sobre bibliotecas públicas

http://archive.ifla.org/VII/s8/unesco/manif.htm

UNESCO/IFLA UNESCO/IFLA Public Library Manifesto, 1994Public Library Manifesto, 1994

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3. Lessons from Web 2.03. Lessons from Web 2.03. Lições da Web 2.0

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What kind of libraries are we going to have in the future?

We can’t read the future…We can’t read the future…

Não podemos prever o futuro…

Web 2.0 philosophy and tools can help us to face changes

We can’t read the future, but we know more about this scenario: we have learned some lessons and have some tools to face it

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Lesson 1. ShareLesson 1. Share

Lição1. Partilhar

Web 2.0 services are appropriate platforms to share information,

resources and experiences with other

professionals

Page 18: Social Web in Spanish Libraries, by Natalia Arroyo

Lição 2. Criar comunidades abertas

Lesson 2. Create open Lesson 2. Create open communitiescommunitiesCommunity managers are needed in libraries

Powered by IS Parade

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Democracy of Web 2.0 philosophy allows participation to everyone

Opportunities are open

Lesson 3. Lesson 3. Participate in the conversationParticipate in the conversation

Lição3. Participar da conversa

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http://www.thinkepi.net/

ThinkEPI Group

ThinkEPI Group is an Spanish think tank on Library and Information Science (Information Strategy and Prospective)

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Lição 4. Aprendendo juntos

Lesson 4. Learning togetherLesson 4. Learning together

The value of informal learning

Quinn, 2009

Every day we learn from earch other

“Networks allow learners to remain current in their field through the connections they have formed“ (Siemens, 2004)

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http://comunidad20.sedic.es/

Comunidade das práticas

Community of practicesCommunity of practicesCommunities of practices, a collective learning experience

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“No fear to experiment, to play”

Fernando Juárez, librarian

Lesson 5. Experiment as Lesson 5. Experiment as part of continuous learningpart of continuous learning

The ninjas of Web 2.0Nieves González,

librarian

Lição 5. Experimentar

“From Los Mundos de Yupi to be in

the cloud”Catuxa Seoane,

librarian

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#biblioteca#biblioteca

657 librarians worldwide twitting the hashtag #biblioteca spontaneously

4.600 twitts on August the 10th, 2009

#biblioteca was the most popular hashtag in spanish (0,3236%)

http://diarium.usal.es/biblioblog/2009/la-fuerza-de-la-biblioteca/

A collective funny exercise!

#biblioteca

Page 25: Social Web in Spanish Libraries, by Natalia Arroyo

Lesson 6. VisibilityLesson 6. Visibility

Lição 6. Visibilidade

Creating library identity is easy with Web 2.0 services

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Flexible organizational structures are much more

appropriate in changing environmets

Lição 7. Quebrar as hierarchias

Lesson 7. Breaking hierarchiesLesson 7. Breaking hierarchies

“Bring out the talent of people, not hierarchies”

“Closed innovation, from managers down, is finished”

Roser Lozano

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Lição 8. Mudar a mentalidade

We have to think like if we had not seen anything else before

Lesson 8. Changing the way we Lesson 8. Changing the way we thinkthink

“And we insist in digitizing the printed words and identifying new tools with professional recycling without assuming we have to think and create in digital”

Fernando Juárez, librarian

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Do we know how to talk with the user?

Lição 9. Conversar com os usuários

Lesson 9. Talk with the userLesson 9. Talk with the user

Dídac Margaix, librarian

Talking with the user reveals what are their interests and what kind of services they need

Page 29: Social Web in Spanish Libraries, by Natalia Arroyo

Lição 10. Usar a tecnologia no nosso interesse

Lesson 10. Employ technology Lesson 10. Employ technology for our own benefitfor our own benefit

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4. Some questions4. Some questions4. Algumas questões

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Employing web services is easy, but… are we really brave/prepared enough to assume Web 2.0 philosophy in our profession, untill the last consecuences?

What are the risks?

Are librarians conscients of the importance of form communities?

Are we able to adapt our libraries as far as user’s needs in a technological era?Algumas questões

Some questions

Page 32: Social Web in Spanish Libraries, by Natalia Arroyo

With a little help from my friend Fran Villoldo in the portuguese language

Thank you very much for your atention

Muito obrigada Muito obrigada pela atençãopela atenção

Biblioblog http://diarium.usal.es/biblioblog/Facebook http://www.facebook.com/natalia.arroyo Twitter @narroyoe-mail [email protected]

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First Spanish Journal on Library Science and Documentation.Indexed by the most important bibliographical databases: ISI Social Science Citation Index and Scopus