social selling: how to unlock competitive advantage

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Social Selling: How to unlock competitive advantage Mike Derezin VP Sales Solutions, LinkedIn #salesconnect

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Page 1: Social Selling: How to Unlock Competitive Advantage

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Keynotes & general

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The Future of Sales

and Marketing

breakout track

Habits of High

Performing Reps

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How to Build a Social

Selling Organization

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title title title title

Social Selling: How to unlock competitive advantage

Mike Derezin

VP Sales Solutions, LinkedIn

#salesconnect

Page 2: Social Selling: How to Unlock Competitive Advantage
Page 3: Social Selling: How to Unlock Competitive Advantage

Thomas Bell

President, Linnean Society of London

“The year which as passed has not

been marked by any of those striking

discoveries...”

Page 4: Social Selling: How to Unlock Competitive Advantage
Page 5: Social Selling: How to Unlock Competitive Advantage

“Everyone’s always asking me when

Apple will come out with a cell phone.

My answer is ‘Probably never.’”

David Pogue

Tech Columnist, New York Times

Page 6: Social Selling: How to Unlock Competitive Advantage
Page 7: Social Selling: How to Unlock Competitive Advantage
Page 8: Social Selling: How to Unlock Competitive Advantage

???

“Zuckerberg is an idiot! I can’t

believe he turned down Yahoo

for 1 billion dollars.”

Page 9: Social Selling: How to Unlock Competitive Advantage

Mike Derezin

“Zuckerberg is an idiot! I can’t

believe he turned down Yahoo

for 1 billion dollars.”

Page 10: Social Selling: How to Unlock Competitive Advantage

Sales Connect

Page 11: Social Selling: How to Unlock Competitive Advantage

Michael Porter

Competitive Strategy

Competitive Advantage

Page 12: Social Selling: How to Unlock Competitive Advantage

Advantage CompetitiveS U S T A I N A B L E

Page 13: Social Selling: How to Unlock Competitive Advantage

Rita Gunther McGrath

The End of

Competitive Advantage

Page 14: Social Selling: How to Unlock Competitive Advantage

"To win in volatile and uncertain

environments, executives need to learn

how to exploit short-lived opportunities

with speed and decisiveness.”

Page 15: Social Selling: How to Unlock Competitive Advantage

Advantage Competitive

Page 16: Social Selling: How to Unlock Competitive Advantage

Advantage Competitive

Page 17: Social Selling: How to Unlock Competitive Advantage

by Geoffrey Moore

Crossing the Chasm

Page 18: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

Page 19: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

HIGH RISK

NO RISK

Page 20: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

HIGH REWARD

NO REWARD

Page 21: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

The World Wide Web

‘94-’95 ‘96-’98 ’99-’00 ’00+

Page 22: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

‘94-’95 ‘96-’98 ’99-’00 ’00+

$182 BILLION

$437 BILLION

The World Wide Web

Page 23: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

Social Recruiting

‘07-’10 ‘11-’13 ’14-’16 ’17+

Page 24: Social Selling: How to Unlock Competitive Advantage

Social Recruiting

Hero

Head of Global Talent Acquisition, SABMiller

"I saw the opportunity in direct sourcing

through LinkedIn. I knew it was the future,

but had to move quickly to lock-in as many

gains as possible before the rest of the

world caught on."

Page 25: Social Selling: How to Unlock Competitive Advantage

Head of Global Talent Acquisition, SABMiller

"I've helped save SABMiller

about $7-10M annually by shifting

to direct sourcing and LinkedIn

Recruiter." Social Recruiting

Hero

Page 26: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

Social Selling

‘12-’14 ’18-’19 ’20+

‘15

’16-’17

Page 27: Social Selling: How to Unlock Competitive Advantage

Social Selling Index (SSI)

Create a professional

brand

Find the right people

Engage with insights

Build strong relationships

Page 28: Social Selling: How to Unlock Competitive Advantage

Laggards

100 0 20 40 60 80

Social Selling Index (SSI)

Leaders

Page 29: Social Selling: How to Unlock Competitive Advantage

100 0 20 40 60 80

Social Selling Index (SSI)

28.2 2015

12.2 2012

Page 30: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

‘12-’14 ’18-’19 ’20+

‘15

’16-’17

28.2 2015

12.2 2012

Page 31: Social Selling: How to Unlock Competitive Advantage

How can you seize the opportunity?

Measurement Education Executive

Alignment

Page 32: Social Selling: How to Unlock Competitive Advantage

Social Selling Heroes

Executive

Alignment

Measurement Education

Page 33: Social Selling: How to Unlock Competitive Advantage

VP Global Sales Enablement and Programs, PTC

"IOT is new to the world and new to

us. Speed is king. We needed to

deploy social selling now. We

couldn't afford to wait six months." Executive

Alignment

Page 34: Social Selling: How to Unlock Competitive Advantage

VP Global Sales Enablement and Programs, PTC

"Our corporate strategy is enabling smart

connected products for competitive

differentiation. Our team personalized it to

get executive alignment - social selling is

smart connected reps for competitive

differentiation."

Executive

Alignment

Page 35: Social Selling: How to Unlock Competitive Advantage

VP Global Sales Enablement and Programs, PTC

"We've seen greater than a 50x ROI

with Sales Navigator - measured in

either revenue attained or pipeline." Executive

Alignment

Page 36: Social Selling: How to Unlock Competitive Advantage

Senior Director, GCO Sales Tools and Technology, SAP

"Social selling is the biggest single

change to the SAP sales strategy

in the last 10 years by an order of

magnitude." Education

Page 37: Social Selling: How to Unlock Competitive Advantage

Education

Senior Director, GCO Sales Tools and Technology, SAP

"I was going to be either the hero or

villain. Someone has to take a risk to

make things happen."

Page 38: Social Selling: How to Unlock Competitive Advantage

Education

Senior Director, GCO Sales Tools and Technology, SAP

"You have to customize the training,

embed it in your overall training,

and make sure to focus on middle

managers."

Page 39: Social Selling: How to Unlock Competitive Advantage

Education

Senior Director, GCO Sales Tools and Technology, SAP

"We have seen massive ROI. I just

learned of a half million dollar deal

in Asia Pacific where a prospect

reached out to our SAP rep through

LinkedIn."

Page 40: Social Selling: How to Unlock Competitive Advantage

Senior Social Media Manager – EMEA, Symantec

“Measuring our social selling is

critical to justifying our ROI. SSI

is at the core of what we do.” Measurement

Page 41: Social Selling: How to Unlock Competitive Advantage

Senior Social Media Manager – EMEA, Symantec

"We always combine SSI with actionable

intelligence. If you only provide data it is

just another number, it won’t change the

mindset. You have to tell teams what

specific actions to take."

Measurement

Page 42: Social Selling: How to Unlock Competitive Advantage

Social Selling Heroes

Executive

Alignment

Measurement Education

Page 43: Social Selling: How to Unlock Competitive Advantage

The Chasm

Early Majority Late Majority Laggards Innovators and

Early Adopters

Page 44: Social Selling: How to Unlock Competitive Advantage

Sales Connect