social media srm masterclass 2011

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Social Media SRM Masterclass 2011

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Presentatie als onderdeel van de masterclasses digital marketing door SRM / Sanoma. April 2011

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Page 1: Social Media SRM Masterclass 2011

Social MediaSRM Masterclass 2011

Page 2: Social Media SRM Masterclass 2011

About me

Sanne Eva Walvisch ©1978, #023

Currently founding Mobylizr

Projects: Layar | Margriet | Libelle | Viva | Grazia

Concept & strategy: Viva.nl | Flaironline.nl | Shopgids.nl

Mobilista | Digitalista | Medianatic | Socialitic

Page 3: Social Media SRM Masterclass 2011

Last years:Social was rising

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Mobile was rising

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Now...

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Tomorrow?

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a day made of glass

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Social is not about this

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or this...

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It’s about PEOPLE

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flickr.com/photos/noppyfoto

Relationships...

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#PersonalRelationShips

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...location

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Ei 2011, april 2011

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...sharing

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AH voetbalplaatjes, jan 2011

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6. Seduce meand surprise

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The last exorcist, aug 2010

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It’s about engaging with costumers

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Duckstad Twitter, april 2011

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Remember:Experience comes

with age