social media: so what's all the fuss about?

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@arengrimshaw | social media consultant Social Media... So what’s all the fuss about? Presented at the Truro & Penwith College Technology Fair – 10 th & 11 th September 2010

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A copy of the slides used in a presentation to businesses, individuals and other organisations looking to learn more about Social Media. Delivered to attendees at the Truro College Technology Fair held on the 10th & 11th September 2010.

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Page 1: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Social Media...So what’s all the fuss about?

Presented at the Truro & Penwith College Technology Fair – 10th & 11th September 2010

Page 2: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Before we get started… Who Am I?

Aren GrimshawSocial Media Consultant

• I help businesses, organisations & individuals use Social Media sites more effectively.

• I’ve worked in sales, marketing and media roles for over 10 years.

• I’m co-founder of Cornwall Social Media Cafe

• I was the lead organiser behind two Cornwall Twestivals & UK Regional Coordinator of Twestival UK 2010.

Page 3: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What will I be talking about?

• Social Media... What’s that all about?• What’s so wrong with the ‘real world’?• A whole new world of possibilities• The good, the bad & the ugly• How can I benefit from all this?• How can I help?

Page 4: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What do I stand to gain from this talk?

• Make yourself more employable• Discover new opportunities to connect with

family & friends• Generate new business for your company• Get more from your interests and hobbies• Find new routes to express yourself

Page 5: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Social Media...What’s that all about?

Page 6: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Image Credit: http://www.flickr.com/photos/davidberkowitz/3471893214/sizes/o/in/photostream/

Page 7: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

“Media for social interaction, using highly accessible and scalable publishing techniques.”

Wikipedia Definition - Source: http://en.wikipedia.org/wiki/Social_media

Page 8: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

or

“...it’s how people read, discover and shareinformation.”

Page 9: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

The Key Aspects & Terminology

• Web 1.0, 2.0 & 4.0• Real Time• Viral • Authenticity• User Generated Content (UGC)• Consumer Generated Media (CGM)

Page 10: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What’s so wrong with the ‘real world'

Page 11: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Image Credit: http://www.flickr.com/photos/24258698@N04/2302563062/sizes/l/in/photostream/

Page 12: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What’s so wrong with the real world?

Improved Technology• Computing Power• Processor Power• Internet Speeds• Digital Cameras• iPods• Smartphones• iPhones / iPads

Changes in Society• Generation Y / Net Gens• Out of Town Shopping• E-commerce• Longer Working Hours• Migration & Immigration• Erosion of Community

Centres• The Age of Spin

Page 13: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

A Whole New World of Possibilities

Page 15: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Social Media Platforms

Blogs Social Networks

Wiki Sites

File Sharing Sites

Social BookmarksLive StreamingForums

AggregatorsReview Systems

Page 17: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What is Facebook?

• Launched 2004 • 500m Active Users• 50% of users are between 25-49

Page 18: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Latest Statistics

• 50% log on in any given day• 150m+ access via mobile devices

(and are twice as active)• 35m+ users update their status each day• 60m+ status updates posted each day• 30bn+ pieces of content shared per month

Source: http://www.facebook.com/press/info.php?statistics

Page 19: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

An Average user…

• 130+ Friends• 55 minutes on the site per day• Is connected to 80 pages, groups &events• Adds 25 comments to content each month• Creates 90 pieces of content each month

Source: http://www.facebook.com/press/info.php?statistics

Page 20: Social media: So what's all the fuss about?
Page 22: Social media: So what's all the fuss about?
Page 23: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What is Twitter?

• Blogging Platform• Social Network• Search Engine • Focus Group• News Wire

Page 24: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Some Statistics

• 105m registered users• 300k new users sign up per day• 180m unique visitors per month• 600m+ search queries on Twitter per day

Page 25: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

An Average user…

• Is 31 • Has 126 Followers• 75% of traffic comes from third-party apps• 37% of active users use their phone to update

Page 26: Social media: So what's all the fuss about?

AvatarBio

Web Address

Location

Page 27: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

What is LinkedIn?

• ‘Professional Network’• 65m+ members • 150 industries• 200 countries / territories

Page 28: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Some Statistics

• 1 new user per second • £68,000 Average earnings • 46% decision makers

Page 29: Social media: So what's all the fuss about?
Page 30: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

The Good, The Bad & The Ugly

Page 31: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

The Good, The Bad & The Ugly

• New opportunities– To connect– To express– To understand– To explore

• Privacy• Identity Theft / Cyber Crime

Page 32: Social media: So what's all the fuss about?
Page 33: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

How can I benefit from all this?Some Practical Projects...

Page 34: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Make yourself more employable...

• Upload your CV to LinkedIn• Demonstrate your expertise online– Keep a blog (Wordpress / Posterous)– Use file sharing sites

• Research potential employers• Ensure the search engines give you a clean bill

of health

Page 35: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Connect with friends and family

• What members of your family would you like to get closer with?

• What friends have you lost touch with but would rather not have?

• Search for them on social networks• Use Social Networks such as Facebook to

share your stories (use privacy settings)• Look for mutual interests

Page 36: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Generate new business

• Keep the ‘VCP rule’ in mind• Provide better customer service• Be human

• Attend a Business Link Social Media workshop to learn how to develop a strategy

Page 37: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Get more from hobbies and interests

• Join Facebook Groups• Search Twitter for people with similar interests• Subscribe to blogs• Visit forums

• Use the Google Search Options

Page 38: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Page 39: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Express your opinions

• Add comments to stories and blogs• Start your own blog• Open a Twitter account

Page 40: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

How can I help?

Explaining How…I offer training & tuition in the theory and practical application of Social Media tools and platforms, as well as coaching and support to individuals or teams.

Explaining What…Traditionally referred to as strategy or consultancy, It comes down to me putting my knowledge to work on your behalf, explaining what you need to do to meet a set of objectives.

Explaining Why…This may involve a basic appraisal of your activity to date or ongoing monitoring of your activity for results.

Doing it…I can help setup, create and maintain Social Media accounts ready for take over at a later stage, ensuring you get the right technology working for you. This may include setting privacy settings or helping upload a CV to LinkedIn.

Page 41: Social media: So what's all the fuss about?

@arengrimshaw | social media consultant

Getting in touch

Search for “aren grimshaw” on Google

Or

Tel: 01872 273103Mob: 07598 242212

Email: [email protected]: www.arengrimshaw.co.uk