social media promotion- mister moon media (a shankar nabar company)
DESCRIPTION
Approach Note - For YOUR ORGANIZATION'S Social Media Promotion Campaign Mister Moon Media (A Shankar Nabar Company) With the clear goal of WINNING THE Marketplace and the associated systems and process driven approach supported by technology, our plan brings together, from the Diagnostic phase, the elements required to be incorporated and/or Social Media Promotion Campaign for Marketplace readiness. This will ensure that the Social Media process is not at cross purposes with the rest of the Political Campaign initiatives and does not have to be repeated Best Practices and Benchmarking is a cornerstone of our approach – it ensures that the learning already available is applied without having to go through the entire learning cycle Our Integrated Project Management methodology ensures that the large scale Social Media Promotion Campaigns in multiple areas within Social Media, many of which will be done concurrently, are planned and phased and brought together by design.TRANSCRIPT
S H A N K A Rn a b a r
Approach Note
For YOUR ORGANIZATION'S
Social Media PromotionCampaign
Prepared by: Shankar Nabar
S H A N K A Rn a b a r Mister Moon Media
S H A N K A Rn a b a r Mister Moon Media Confidential
CONTENTS OF THIS PRESENTATION
SECTION 1 - INTRODUCTION AND APPROACH
Executive Summary
1. OUR UNDERSTANDING: ORGANIZATION2. OUR UNDERSTANDING: Challenge to be addressed3. ABOUT US4. OUR APPROACH AND SOLUTION
SECTION 2 - THE PROJECT PLAN
5. STRATEGIC ALLIGNMENT PHASE6. FACT FINDING AND PILOT7. PRESENTATION TO KEY ORGANIZATION
Leadership8. REDESIGN AND IMPLEMENTATION PHASE9. FOLLOW-UP PHASE
SECTION 3 - KEY DELIVERABLES
10.STRATEGY AND PLAN11.INTEGRATED APPROACH12.CREATIVE13.CONTENT14.EVENTS15.GAMIFICATION16.PROJECT TEAM STRUCTURE
16.END
2
Executive Summary• The Project Plan will be an expertise-based customized plan,
which will take into account specific ORGANIZATION nuances and requirements, provide support and guidance in the implementation process and take joint ownership i.e. partnering
• With the clear goal of WINNING THE Marketplace and the associated systems and process driven approach supported by technology, our plan brings together, from the Diagnostic phase, the elements required to be incorporated and/or Social Media Promotion Campaign for Marketplace readiness. This will ensure that the Social Media process is not at cross purposes with the rest of the Political Campaign initiatives and does not have to be repeated
• Best Practices and Benchmarking is a cornerstone of our approach – it ensures that the learning already available is applied without having to go through the entire learning cycle
• Our Integrated Project Management methodology ensures that the large scale Social Media Promotion Campaigns in multiple areas within Social Media, many of which will be done concurrently, are planned and phased and brought together by design.
S H A N K A Rn a b a r Mister Moon Media Confidential
OUR UNDERSTANDING: YOUR ORGANIZATION
This activity is PENDING.
S H A N K A Rn a b a r Mister Moon Media Confidential
OUR UNDERSTANDING: Challenge to be addressed
The Background :
The ORGANIZATION initiated the development of Best Practices for Social Media of THE ORGANIZATION, to achieve its mission i.e. strive to develop and empower our Social Media to deliver world class & strategic communication to THE ORGANIZATION and the public in general. The ORGANIZATIONAL-Social Media initiative proposed to partner with us for the STRATEGIC Social Media Campaign. This is a comprehensive module that will meet the requirement to win and influence a large section of the Target Audience by the end of the Campaign Period. The New Social Media Strategy is a replacement of all to date approved Social Media initiatives with The ORGANIZATION and its Affiliates. The ORGANIZATIONAL Social Media Team is to manage & execute this project in coordination with Mister Moon Media Social Media Managers and Consultants
Specific and critical needs and expectations from the AN ORGANIZATION have been filtered and translated into expectations for Mister Moon Media, who will implement this.
Critical elements of the Marketplace Challenge & our pledge :
• Integrated approach of the different Social Media processes and systems is key for overall success : We understand just how critical this is and have a senior consultant dedicated to address this at every stage of the project
• Specialized and mature skills of consultants : Our consultants are well versed in the local nuances and are focused on providing customized solutions and personalized attention, to handhold all the internal ORGANIZATION Leadership and THE ORGANIZATION to make them Social Media Promotion Campaign-ready through the entire Marketplace Campaign process
• Adherence to timelines : Recognizing the urgency of this ORGANIZATION imperative, we have planned for and kept our consultants ready for a quick turnaround to kickstart the project
S H A N K A Rn a b a r Mister Moon Media Confidential
ABOUT US• We bring together a diverse group of consultants, who possess specialized skills and experience required for a
Marketplace Campaign exercise of this scale and complexity
• They are driven by values of Professionalism, Personal Integrity, Responsiveness, Respect for Diversity, a Collaborative Approach, Commitment and Initiative
• The basic philosophy driving this team is all about collaboration, partnering and providing personalized attention to considerably complex situations. Not only do they bring their expertise, they also bring their empathy and unstinting support to successful Political Marketplace Campaigns
• BRIEF PROFILE OF SHANKAR NABAR : – Shankar Nabar has a Masters in Management from a Premier Business School in India and 15 years of experience in the Industry
of which 10 is in Management and Executive roles with large and small Technology and consulting firms. He is widely read and has strong interests in Business, International and National Politics, People, Places, Global Economics, Social and Business Networking and Cultures.
– He was an early adapter and EXPERT of Social Media and CONDUCTED WORKSHOPS ON THE SUBJECT AND WEB 2.0 much before it was considered to be popular in 2008. He is now an Entrepreneur, Management and Social Media Consultant.
– You can see the blog post made in this regard .. Here … http://shankarnabar.blogspot.in/2009/12/art-of-social-and-corporate-networking.html
S H A N K A Rn a b a r Mister Moon Media Confidential
OUR APPROACH AND SOLUTION
S H A N K A Rn a b a r Mister Moon Media Confidential
Discovery & Fact Finding
Develop & Frame Social
Media Promotion Campaign Mandate
Design & Realign Management
Structures, Systems & Processes
Implement and Monitor
Social Media Promotion Campaign Communication Efforts
4 weeks5 Weeks 12 weeks
Project Plan & Set up
1 Week
Prepare ORGANIZATION for Social Media Promotion Campaign
SECTION 2 - THE PROJECT PLAN
STRATEGIC ALLIGNMENT PHASE• Determine ORGANIZATION Leadership, core project team, roles and responsibilities,
confidentiality guidelines, reporting and expected outcomes
• Clarify project scope, goals and objectives, timelines and measures of success
• Establish communication strategy
• This will include a 2 day offsite with THE ORGANIZATION team and our core team of consultants to finalize project milestones, steering committee interaction dates and time commitments, project review dates and red flag process amongst other pre-launch activities
S H A N K A Rn a b a r Mister Moon Media Confidential
FACT FINDING AND PILOTKey Highlights:
• Benchmarked analysis of the effectiveness of the Social Media function
• Segmented analysis by key ORGANIZATION characteristics
• Comprehensive roster of key attributes of an effective Social Media function
• Complimenting the Marketplace Alignment Tool and Performance Benchmarking Suite, part of a complete suite of Social Media function assessment and benchmarking tools from a reputed and trusted service provider.
S H A N K A Rn a b a r Mister Moon Media Confidential
• Create high-return targeted interventions to segmented feedback
• Clear Understanding of where Social Media function is excelling or underperforming
• About 1-2% of the Total Budget will be used for the Pilot. For example if the total budget is a 100 Crore. Then 1-2 Crore will be spent on the pilot in certain Test Markets to get data about Usage, Specific Media, Response and Sentiment to THE ORGANIZATION Manifesto and Emotional and Ideological leaning. We will also get data on what kind of content is being AMPLIFIED THE MOST and on what media and forums..
PRESENTATION TO KEY ORGANIZATION Leadership
S H A N K A Rn a b a r Mister Moon Media Confidential
Key DeliverablesActivities
Strategy review Bring all leaders to a common platform to collectively articulate Marketplace
aspirations and quantify the success metrics; conduct a half day session with the steering committee to share our first thoughts on the current ORGANIZATION context and future strategic priorities and goals
Validate priorities and obtain sign off on project implementation plan
Strategy review Marketplace/ strategic
ORGANIZATION priorities over a 1-2 years timeframe
First thoughts on current realities and future goals
REDESIGN AND IMPLEMENTATION PHASE
S H A N K A Rn a b a r Mister Moon Media Confidential
Our effort will be to also address these critical perspectives which are crucial to long term success
Professionalize THE
ORGANIZATION
Create an awareness and acceptance of Social Media Promotion Campaign
One cultural identity
Align the management team in one
direction
• Communicate who we want to be & how we will get there
• Clarify the new ways of working
• Monitor & reinforce• Then monitor and
reinforce again
• Collectively articulate what “future success will look like to create ownership and accountability
• Clarify collective and individual roles to be performed
• Integrate the old and the new cultures to leverage the best of both worlds
• Institutionalize professional talent management systems and processes
• Adopt professional governance & management practices
• Re-jig the talent pool across Marketplace critical roles
• Establish individual accountabilities
FOLLOW-UP PHASE
S H A N K A Rn a b a r Mister Moon Media Confidential
ORGANIZATION Employees Perception Measures
Social Media Operational Measures
Cost Ratios
Industry based
Cross Industry
Global Best
Regional Best
Productivity Measures
Data
Base
d
Report
s
Cust
om
ized
Bench
mark
ing C
onsu
ltant’s
Netw
ork/D
ata
base
Deskto
p
Rese
arch
SECTION 3 - KEY DELIVERABLES
STRATEGY AND PLAN
S H A N K A Rn a b a r Mister Moon Media Confidential
NEW SYSTEMS FAMILIARIZATION WORKSHOPS
• These will be taken up on an ongoing basis as and when new systems are designed and are ready to be implemented.
• Extensive Training will be provided to equip the managers and supervisors to ensure that they in turn can use these systems effectively.
• This will be closely tied in with the Social Media Promotion Campaign Management Communication exercises to ensure that there is no resistance in adapting to the new systems, processes, structure or policies.
This would also include:1. The Media Plan2. The Media Buying3. Organizing Social Media experts for Training4. Contract Operative and Systems Administrators for Operations
INTEGRATED APPROACH
THE ROLE OF METRICS IN INTEGRATING THE FRAMEWORK
• Aligns with the Diagnostics Team • Define the data that need so be collected• Data Collection Formats are designed• Data Collected is analysed• Conclusions are drawn• Inputs given to Design Team and Execution
Team• Tracking progress and Trends by updating the
Data Collected periodically• Works closely with Best Practices and
Benchmarking team• Institutionalize the Data Driven Methodologies
with THE ORGANIZATION team
S H A N K A Rn a b a r Mister Moon Media Confidential
CREATIVE
• We have access to some of the best Creative professionals in the Market for Digital Marketing and Social Media Creative Work such as Copy, Art and Design.
• This would come from the Strategic Plan and Integrated Approach
S H A N K A Rn a b a r Mister Moon Media Confidential
CONTENT
Content will be created by Media, Television and Film production experienced crews.
Good Content is critical to the success of our Program.
Amplification on Social Media will be enhanced by food content (result of sharing , Liking, Commenting on Posts and Advertisements)
After all Social Media is only a Medium, the MESSAGE will get created here based on the Creative Inputs.
S H A N K A Rn a b a r Mister Moon Media Confidential
EVENTS
• A large number of ACTION ORIENTED occasions and events will create the required degree of EXCITEMENT in the Target Audience.
• This is Make or Break for us.
S H A N K A Rn a b a r Mister Moon Media Confidential
GAMIFICATION
S H A N K A Rn a b a r Mister Moon Media Confidential
S H A N K A Rn a b a r Mister Moon Media Confidential
PROJECT TEAM STRUCTUREO
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Lead
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team
/ S
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Com
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Managing Consultant
Project Director
And Integration Architect
Project Manager Technical Advisor and QA
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