social media introduction for engagement professionals

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TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

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TIME TO SOCIALIZE: Introduction to Social Media Use for Engagement Learners will be able to identify ways that social media scales engagement efforts. Learners will be able to categorize high-scale, medium-scale, and low-scale engagement social media tools and channels. Learners will be able to identify steps in decision making strategies for engaging online participants. Learners will be able to recognize ways to create and curate content for online engagement.

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Page 1: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZEIntroduction to Social Media Use for Engagement

Page 2: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

Learners will be able to identify ways that social media scales engagement efforts.

Learners will be able to categorize high-scale, medium-scale, and low-scale engagement social media tools and channels.

Learners will be able to identify steps in decision making strategies for engaging online participants.

Learners will be able to recognize ways to create and curate content for online engagement.

AGENDA

Page 3: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

WAYS THAT SOCIAL MEDIA SCALES ENGAGEMENT EFFORTS

TRENDS IN ENGAGEMENT

Social Media is the fastest growing way to engage customers.

Trends show that social media will be the most popular way to engage customers besides face-to-face engagement.

marketingcharts.com | info source: IBM

Page 4: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

WAYS THAT SOCIAL MEDIA SCALES ENGAGEMENT EFFORTS

SOCIAL MEDIA ROI

What is the Return-on-Investment (ROI) of social media?

Knowing how social media can help engage customers and the ROI of using social media can help you prepare you social media plan and drive increased social media engagement in your organization.

http://www.intersectionconsulting.com/

Page 5: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

HIGH-SCALE, MEDIUM-SCALE, AND LOW-SCALE ENGAGEMENT EFFORTS

http://www.antonymayfield.com/2006/11/07/social-media-engagement-complexity-marketing/

Not all social media tools produce the same types of engagement.

The depth of user interaction differs with each level of engagement.

Page 6: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

WAYS THAT SOCIAL MEDIA SCALES ENGAGEMENT EFFORTS

CONNECTING TO YOUR AUDIENCE

http://www.briansolis.com/2011/04/6-ways-social-media-helps-your-presentation-resonate/

Page 7: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

WAYS THAT SOCIAL MEDIA SCALES ENGAGEMENT EFFORTS

CONNECTING TO YOUR AUDIENCE

http://vocecommunications.com/blog/

Page 8: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

DECISION MAKING STRATEGIES FOR ENGAGING ONLINE PARTICIPANTS

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Page 10: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Create original content.While it is great to share content from experts in your field, in order to sustain engagement and promote your organization, you must create and share original content.

CREATE AND CURATE CONTENT FOR ONLINE ENGAGEMENT

CREATION

Page 11: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Consumption means going beyond monitoring your social media channels. Analyze what resonates with your audience. Use this information to make decisions.

CREATE AND CURATE CONTENT FOR ONLINE ENGAGEMENT

CONSUMPTION

Page 12: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Curation refers to collecting enough content to consistently deliver quality content to your audience. Curation of content can be tricky if you do not have a social media plan. It is important to plan ahead.

CREATE AND CURATE CONTENT FOR ONLINE ENGAGEMENT

CURATION

Page 13: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Collaboration means interaction. Interact and engage with your audience. By collaborating with the audience, they can create or inspire authentic content.

Simply put - Get your audience involved.

CREATE AND CURATE CONTENT FOR ONLINE ENGAGEMENT

COLLABORATION

Page 14: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

http://www.socialmediaexplorer.com/social-media-marketing/plan-on-a-socialmediafail/attachment/social-media-rules-of-engagement/

Have a conversation with your audience. Simply posting great content isn’t enough. Social media is just what it sounds like - a social experience. Interaction with your audience in an authentic way is a great way to build trust.

CREATE AND CURATE CONTENT FOR ONLINE ENGAGEMENT

CONVERSATION

Page 15: Social Media Introduction for Engagement Professionals

TIME TO SOCIALIZE Introduction to Social Media Use for Engagement

TIME TO SOCIALIZEIntroduction to Social Media Use for Engagement

Thank you for your participation in this social media presentation. Have questions? Want to share your feedback? email [email protected] or complete our feedback form:http://fluidsurveys.com/surveys/uca-edu/social-media/