social media & homicide investigations | colonel henry f. williams homicide seminar albany ny...
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http://www.troopers.ny.gov/Criminal_Investigation/Colonel_Henry_F._Williams_Homicide_Seminar/ The 24th Annual Colonel Henry F. Williams Homicide Seminar Hosted by the New York State Police - September 17 - 22, 2011 Attendees are selected by their agencies and represent that portion of theinternational and national law enforcement community having the investigation of homicides as their primary responsibility and focus. This 5-day seminar covers such critical areas of investigation as forensic pathology, dentistry, anthropology and video enhancement; crime scene reconstruction, cell phone technology, terrorism, and computer crimes. Some of the Key cases that will be discussed are: BTK Case (Witchita, Kansas) Craigslist Killer (Boston, MA) Among the conference faculty are Dr. Michael M. Baden presenting Forensic Pathology, Dr. Thomas D. Holland addressing Forensic Anthropology, Dr. Lowell J. Levine on Forensic Odontology, and Dr. Henry C. Lee discussing High Profile Cases. For attendees to obtain more information on the seminar, see the 2-page printable brochure on The 24th Annual Colonel Henry F. Williams Homicide Seminar. For Vendor opportunities please click Vendor Prospectus on link: http://www.troopers.ny.gov/Criminal_Investigation/Colonel_Henry_F._Williams_Homicide_Seminar/TRANSCRIPT
Social MediaHomicide Investigations
by Scott Mills
2008 Interpol + Social Media Prevent/SolveCrime @Interpol_ICPO
For full presentation at 5th Annual Interpol Fugitives Conference Nov/2008 Click ‘Documents’ tab http://InternetViolencePrevention.com
Relationships +TechnologyInternet Violence Prevention
http://bit.ly/OmahaIVP
Key Messages• Social Media Helps to Prevent And Solve
Crimes Together With Police and community.• Relationships + Technology Strategy Works• Community - Police - Media Crime Stoppers
Partnerships Are Needed To Prevent And Solve Crimes Worldwide
• Homicide Officers Need To Use Social Media for both communications and investigations
• Purpose + Process = Payoff + Potential • Social Media Policy, human resource
allocation and proper equipment should be a #1 priority for every Homicide Team.
Presenter | Scott Mills • Social Media Officer • Corp Comm | Toronto Police Service• CSIWorld.org Social Media Adviser • Facebook.com/ScotMills• Facebook.com/GraffitiBMXCop• Twitter.com/GraffitiBMXCop • Youtube.com/LegalGraffitiArt + TorontoBMX• Wordpress: InternetViolencePrevention.com• Storify.com/GraffitiBMXCop• Webdoc.com/GraffitiBMXCop • Foursquare.com/GraffitiBMXCop • Google Plus [email protected]
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Reference Social Media Presentations on SlideShare
LinkedIn [email protected]
*TorontoPolice* Youtube | Facebook | Twitter | UStream
Crime Stoppers InternationalFacebook Profile
Crime Stoppers World Getting Networked in #SM
@CSIWorld Twitter
Public Like Crime Stoppers Social Media Community
Channels + Appeal Channels
Plain Clothes ProfessionalFacebook Profile
• Facebook.com/ScotMills (Profile)
Uniform Professional Facebook Profile
Facebook.com/TPSSocialMedia
Facebook Page Unlimited “Likes”
Facebook.com/GraffitiBMXCop
Presentation CollaboratorDet/Sgt Frank Skubic
First Social Media Experience First Social Media Experience
“14 Take Skubic”“14 Take Skubic”
Toronto Toronto DemographicsDemographics
• Town of York – 1973Town of York – 1973• City of Toronto – 1834City of Toronto – 1834• Population - 2.48 million people Population - 2.48 million people (5.5 million in the GTA)(5.5 million in the GTA)
• 140 languages and dialects spoken140 languages and dialects spoken• 47 % Visible Minority47 % Visible Minority
•South Asian 12.0 %South Asian 12.0 %•Chinese 11.4 % Chinese 11.4 % •Black 8.4 % Black 8.4 % •Filipino 4.1%Filipino 4.1%•Latin American at 64,860 or 2.6 per cent Latin American at 64,860 or 2.6 per cent
• 44.7% Youth and Young Working age group44.7% Youth and Young Working age group (15-44 yrs) (15-44 yrs)
http://bit.ly/TorHistoryhttp://bit.ly/TorHistory
Toronto International Film FestivalToronto International Film Festival
Pride WeekPride Week
Scotiabank Caribbean FestivalScotiabank Caribbean Festival
Toronto AttractionsToronto Attractions
TD Canada Trust Jazz FestivalTD Canada Trust Jazz Festival
Honda IndyHonda Indy
Homicide SquadHomicide SquadS/I Mark SaundersS/I Mark SaundersUnit CommanderUnit Commander@TPSHomicide@TPSHomicide
Team 1Team 1Operational InspectorOperational Inspector
Team 2Team 2Operational InspectorOperational Inspector
Team 3 Team 3 Operational InspectorOperational Inspector
4 D/Sgts4 D/Sgts
6 Detectives6 Detectives
6 Detective Constables6 Detective Constables
4 D/sgts4 D/sgts
6 Detectives6 Detectives
6 Detective Constables6 Detective Constables
4 D/Sgts4 D/Sgts
6 Detectives6 Detectives
6 Detective Constables6 Detective Constables
Cold Case Cold Case D/Sgt, 3 Det, 1 D/CD/Sgt, 3 Det, 1 D/C
2 Administrative Staff2 Administrative Staff E-DisclosureE-Disclosure
Major Case Major Case ManagementManagement
StatisticsStatisticsYear # Solved Clearance % Firearm
20112011 34 YTD34 YTD 2323 67.65 67.65 1919
20102010 6262 2929 46.7746.77 3232
20092009 6262 3636 58.0658.06 3737
20082008 7070 4444 62.8662.86 3636
20072007 8686 6060 69.7769.77 4343
TORONTO HOMICIDES LAST 5 YEARS
86
70
62 62
34
0
10
20
30
40
50
60
70
80
90
100
"2007" "2008" "2009" "2010" "2011" ytd
YEAR
AverageAverage
Toronto Police ServiceSocial Media Strategy
• 2010 - 2011• Lauri Stevens Laws Communications• Policy for communications• Policy for investigations• Led by Deputy Chief Peter Sloly• Corporate Communications Team• 170 officers trained by end of 2011• Training team led by Sgt Tim Burrows• Traffic, Community Mobilization, Specialty Units,
Police Divisions, Individual Officers
Official Toronto PoliceSocial Media Facebook Page
Official Toronto PoliceSocial Media Terms of Use
Official Toronto PoliceHomicide Squad #FB Page
Individual Homicide OfficersFacebook + Twitter
Officer In Charge @TPSHomicide
Investigative Tool – InternetInvestigative Tool – Internet
Month – 279 Page hits April 19 – 63 April 20 - 27Month – 279 Page hits April 19 – 63 April 20 - 27
Homicide 46 Web Page HitsApril 2010
010203040506070
2010-04-012010-04-032010-04-052010-04-072010-04-092010-04-122010-04-142010-04-162010-04-202010-04-22
Total Hits
Overcoming Cultural Barriers – Reaching your Overcoming Cultural Barriers – Reaching your Target AudienceTarget Audience
Reaching a target audienceReaching a target audience
Imbedding VideoImbedding Video
Drawing InterestDrawing Interest
Search Warrants + Production Orders
• MLAT - treaty • Mutual Legal Assistance Treaty • Jurisdiction issues • Bogged down in bureacracy • Facebook used to have an office in Canada but that is
no longer • We don’t just need Facebook -- it is all of social media • Need to streamline the MLAT system - mutual
collaboration between law enforcement and social media providers worldwide
• Need gov’t coordination and regulation
Social Media | Traditional Media
• Balance between the integrity of the investigation and the public’s right to know
• Photos of witnesses or accused can be accessed by traditional media and the public as soon as their names are known and posted…
• Potentially compromising ID evidence for a trial - what do we do with this..
• Example of Ed Boyd video - specifically telling media NOT to release photo .. They did 12hrs later anyways BEFORE investigators had chance to show photo line up
Go Forward StrategyToronto Police Homicide
• @Fskubic wants to see…• Full time staff member in Homicide office overseeing
communications and investigations for social media • All homicide officers trained in use of social media for
communications and investigations • As each case is assigned, social media be engaged
for communications and investigations immediately and linked to major case management file manager
Promote Social Media
• Homicide officers need to promote to the public that they approachable by the public in social media
• The public can communicate with them via facebook and twitter
• For example
Use of SM by Homicide Cops to Reveal Photos From Crime
Scenes• This drives traffic to your social media
accounts - fans, followers and Likes that increase your reach
• Drives main stream media to your accounts as a ‘go to’ account for newsworthy items to fuel traditional media
SM As Investigative Tool Tracking of IP Address of
Person of Interest
• Investigative technique of posting a photo and tracking if a certain IP address views the photo several times
• It is a clue if an IP address from a specific location hits on the link several times - suspect may be in p
Full Message Gets Out
• In social media the homicide cop’s full message gets out there .. Not an ‘edited’ version as often occurs with traditional media
• Wire tap Stimulation “sentence” .. Traditional media leaves it out…
• @PeelPoliceMedia homicide case post on twitter from Henry F. Williams Homicide Conference today is front page on the largest circulation newspaper in Canada
@PeelPoliceMediaTweet Makes Front Page
@TorontoStar
Personalization of MessageTrust of Homicide Cop
• Social media allows the public to see that the homicide cop really cares
• Frank Skubic posts his entire script into the text portion of his youtube videos, and facebook “notes”
• Both the media and the public like this • Increases the accuracy of the reporting by
both traditional media and new media (bloggers etc)
Toronto HomicideSolves Case Using Youtube
Purpose + Process = Payoff + Potential• Peter Code video appealing for 2nd suspect … on
youtube from crime scene resulted in arrested party in another jursdiction wanting to talk ‘to the officer in the video” about name of 2nd suspect.
• D/Sgt Peter Code organized OHIA talk on this 2008 . .. Is not training officers at Canadian Police College to use social media for homicide investigations..
Geo Locations | “Check Ins” Facebook | Foursquare
• Crime scene check ins are a great tool for investigators to appeal for information
• Ready made witness list at scene• If not doing a check it, missing lots of potential
evidence• POTENTIAL FOR ALIBI TO BE CREATED• Critics say info management is challenge• NEED MAJOR CASE MANAGEMENT
SYSTEM integerated with social media investigator on all cases.
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Tagging of Facebook Photos
• Potential for suspect Id
• Potential for abuse• Great way to appeal for info• Great way to raise awareness + trust for
police• Great way to viral market education on
anonymous tips to Crime Stoppers
Location Tagging Foursquare and Facebook
• Be Aware of potential to create an alibi
• Facebook ‘friends’ can “check in” a friend to a place they are not at … however this will me minimized with the end of Facebook Places … and location tagging to be post specific…
All Homicide Cops Need A Smart Phone
• BBM ‘groups’ for back and forth talk is good - BBM messages encrypt before they hit the RIM server ..So back and forth chat between investigative team is not accessible for capture and disclosure .. There is a NEED for day to day chat among team members -- this ‘chat’ needs to be kept professional .. And creates transparency and is easily disclosed by the social media officer coordinator having the messages e-mailed to a central source …
Investigative Notes All Done On Smart Phone
• No need to hand write notes… do it all as you go ..on BBM and e-mail to case manager who inputs it all for actions in to major case management system
• Creates efficiency and transparency for the investigations
WEBDOCAll Homicide Cases in SM in
Toronto
• Reference document of all homicide appeals that have been made in social media in Toronto
• Webdoc.com/GraffitiBMXCop
STAFFING LEVELS
• We need to get into the 21st Century
• Significant human resources need to be added to social media
Importance of Live Streaming
• Timing is everything • Info needs to go out from the official
source in a timely fashion • Risks of live streaming - unrehearsed..
Once say something can’t take it back .. No differnce between a live media srum..
Live Streaming or Youtube video.. Or Both
• Live Stream video can be flipped to Youtube immediately
• LiveStream.com | Ustream.tv • A rehearsed video prepared just for
Youtube eliminates the potential for a slip up..
• Value in both formats --- have both available to use …
Message From Canadian Association of Chiefs of Police
Past President William Blair
• http://youtu.be/LTuKGOuvfVk
Why Do Police Need To Engage Social Media?
“There’s an important conversation going on and we know we have to be a part of it, and it’s a means by which we can reach a very broad audience, a targeted, focused audience in order to provide information (and) to learn from that discussion that’s taking place. It’s really important that we participate.”Chief William Blair