social media for engagement and funding in non-profits

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Hey You! What’s in it for me? Linda Parkinson-Hardman CLINKS Sustainable Funding Roadshow Exeter 1 st February 2012

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All non-profit organisations are focused on two things, what they need to deliver and how they are going to fund it. However, in today's hyper connected world these two foci are not enough; they need to think about motivation and engagement too.A presentation on Social Media for Engagement and Funding in Non-Profits for the CLINKS Sustainable Funding Roadshow - Exeter, 1st February 2012

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Page 1: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? Linda Parkinson-Hardman

CLINKS Sustainable Funding RoadshowExeter1st February 2012

Page 2: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Fundraising and Social Media MythSocial Media Raises Funds ……

Non Profit Social Benchmark report on around 11,400 non profit professionals attitudes found that fewer than 50% got more than $10k directly from Social Media and those that do have tens of thousands of followers and have dedicated staff …

Page 3: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

But ….

it does gain ground in engaging supporters• who are more likely to use traditional fundraising means• will help you raise your profile in crowdfunding / sourcing competitions• and will share information with their networks

Page 4: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Successful Campaigns = Win/WinWin for the Organisation

• More revenue• Greater engagement• Broader awareness

Page 5: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Successful Campaigns = Win/WinWin for the Users / Audience

• Better information• Opportunities for participation• Greater control over the things that concern them

Page 6: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

You Create A Successful Campaign …With Your SIX Honest Serving Men• What• Why• When• How• Where• Who

Page 7: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Why? Increased Website Traffic

Broader Awareness

of Organisatio

n

Improved Service to

Users

IncreasedEngagement from Users

Less Reliance on

Grants

Page 8: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Why = Whose Needs?

• Need to Know• Need to Grow• Need to Use

Your Users • Need to Serve

• Need to Sell• Need to Report

Your Organisation

Page 9: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Why = Motivation is a funny thing

• Need to Know• Need to Grow• Need to Use

Your Users • Need to Serve

• Need to Sell• Need to Report

Your Organisation

Page 10: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

WHO?“Never treat your audience as

customers, always as partners”• Can you segment by age, gender, race,

religion, language?• Do they have a specific location, health issue or disability?• Are they defined by their economic circumstances?• Do they have a specific role, company or market sector?• What preferences, skills and values might they have? *James Stewart

Page 11: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

Where?

• Are they in a specific building, town, city or country• Facebook, Twitter, Linkedin, Forums, or Blogs• Are they a closed or open group• Do they want to be public or private?

Where are they ?

Page 12: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

WHAT?

‘What’ is defined by your goal AND your audience

Share

Purchase

Free Booklet

Page 13: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

WHAT?

‘What’ is defined by your goal AND your audience

Share

Purchase

Free Booklet

Page 14: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

WHEN?

“A little help at the right time is better than a lot of help at

the wrong time”• Do you have important calendar dates to meet?• Writing regularly breeds familiarity and expectation • Are your audience affected by time differences• How can you spot the trending issues?

Page 15: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

HOW?

Be sure to focus your attention on what you are doing

• Who has the skill and the ability to speak with authority?• How can you make best use of what you already have?• What would your staff be doing if they weren’t doing this?• Be real, remember it’s a conversation!• Create a schedule with the marketing department

Page 16: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

RECIPE FOR SUCCESS• Enter competitions for crowdfunding / crowdsourcing • Daily blog posts broadcast via RSS to the networks• Schedule of tweets & status updates that link back to past posts• Create a newsletter that doesn’t give it all away• Use relevant events and calendar entries as source material• Give 5 people 5 blog categories to write once per week• Give 1 person responsibility for responding on each network• Create your landing pages with your GOAL in mind• Ask for feedback

Page 17: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

What Next?Workshops Coming Up

O Business Blogging for Beginners – 8th February

O LinkedIn Made Easy – 15th February

O Fitting Facebook into Your Business – 22nd February

O Creating Powerful Broadcast Messages with Twitter – 29th February

© Linda Parkinson-Hardman

http://bit.ly/nwclQo

Page 18: Social Media for Engagement and Funding in Non-Profits

Hey You! What’s in it for me? – Linda Parkinson-Hardman, Internet Mentor Dorset Limited - 2012

CLINKS Sustainable Funding Roadshow – Exeter – 1st February 2012

For more information, contact us at:

Thank you for listening

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0843 289 2142.

[email protected]

Linkedin.com/in/lindaph