social media for business (21st feb 2012)

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@ShellLiveWIREUK facebook.com/ShellLiveWIREUK Social Media for Business by @lordlancaster #slwleeds

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Slides from a 1hr lecture I gave at the University of Leeds on 21st Feb 2012.

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Page 1: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Social Media for Business

by@lordlancaster

#slwleeds

Page 2: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Introduction Social Media for Business Social Media for You Questions?

#slwleeds

Page 3: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Introduction: Who am I?

…but also a Geordie Husband & Father ‘Big Mouth Baldie Blogger!’

Page 4: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Introduction: Who WAS I? Student at the University of Leeds, doing Geography BSc (Hons) between 1995-1998 – 14yrs ago! Unemployed (6 months) Tech Support for Sage (UK) Limited (2yrs) Web Developer for British Airways (1yr) IT Contractor / Unemployed (12 months) Project Worker for Generator North East (2yrs) DJ / Producer, Club Promoter, Label Owner (5yrs) Project Manager for PNE / voluntaryskills.com (3.5yrs)

Page 5: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

When I was at Uni (1995-1998)… I used to write handwritten letters to my long-distance girlfriend Lisa who is now my wife & still has them at home I made 1 or 2 phone calls a week and had to queue for a shared payphone in my halls of residence ‘The Internet’ or ‘Information Superhighway’ as it was often called was just starting to become used widely on campus (I thought it was just a fad)! Mobile phones and SMS were just starting to be popular

Page 6: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

When I was at Uni (1995-1998)… There was no Wikipedia (founded in 2001) There was no LinkedIn (founded in 2002) There was no MySpace (founded in 2003) There was no Facebook (founded in 2004) There was no YouTube (founded in 2005) There was no Twitter (founded in 2006) There was no such thing as ‘Social Media’… …although Amazon.com had launched in 1994!

Page 7: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Social Media for Business?

In 2012, EVERYTHING in business is online (or moving there) and ‘Social Media’ is considered absolutely essential in every new product or marketing campaign.

Why do businesses like Social Media? Why do you, as a consumer/customer like it? Can you give me some examples of how you use it to decide which products or services to use? How many Social Media tools can you think of?

Page 8: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Social Media tools? Facebook Twitter YouTube / Vimeo LinkedIn Corporate Blogs Discussion Forums Customer Reviews (e.g. Amazon & TripAdvisor) SoundCloud / AudioBoo Foursquare

Page 9: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!www.shell-livewire.org

Page 10: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 11: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!www.shell-livewire.org/forums

Page 12: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!www.shell-livewire.org/network

Page 13: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!facebook.com/ShellLiveWIREUK

Page 14: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!twitter.com/ShellLiveWIREUK

Page 15: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Shell LiveWIRE gets Social!youtube.com/ShellLiveWIREUK

Page 16: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 17: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Social Media for You?

The boundaries between work and play are becoming increasingly blurred. Not necessarily Mon-Fri, 9am-5pm.

Technology is more fun and user-friendly than ever before.

You literally have the world at your fingertips (if you have a smartphone, tablet or other mobile device).

Connections, reputation and personal brand is everything!

Page 18: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 19: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

“You are the CEO of your career!”Reid Hoffman, Co-Founder & Chairman, LinkedIn

www.linkedin.com

Page 20: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 21: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 22: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 23: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 24: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 25: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Page 26: Social Media for Business (21st Feb 2012)

@ShellLiveWIREUKfacebook.com/ShellLiveWIREUK

Questions?

Either now or contact me on Twitter @lordlancaster (I’ll always reply to an @mention)

Some of you might also be interested in my bloghttp://plandigital.wordpress.com

(You can always find me on the Shell LiveWIRE website, Discussion Forum, Facebook or Twitter)