social media and the information authority
DESCRIPTION
Presentation I did at the Information Authority on behalf of Steve Dale - also involved a lot of practical demos of social media services.TRANSCRIPT
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Social Media and the Information Authority
Dave Briggs
Communicating and Collaborating in a Web 2.0 World
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Agenda
• What is Social Media and Web 2.0?• Benefits• Communicating, Sharing, Collaborating• Technology, Open Source• Search• Platforms• The IA Demonstration Site• Discussion: Wants and Needs
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What Is Social Media?
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The Importance of Cats
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Catster
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Social Media
Democratising the processes of• Creating Media• Publishing it
Making it:• Free (or very cheap)• Simple
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Web 2.0
Making the web a two way process:• The ‘Read/Write’ web• User generated content
Web 1.0 was based on pushing content out.
Web 2.0 draws content in.
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Benefits
• Ease of communication:– Picking up or sending out information when you want to in the
form you want to
• Sharing information and media:– Publish worldwide instantly and receive feedback in real time
• Making collaboration ‘live’– Web tools enable same time editing of documents across the
globe
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Benefits
Social media provides ‘community glue’.
It keeps groups together even when they are not physically present.
Being web based means that geography is no obstacle, nor time: contribute when you want to!
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Communicating
• Blogs: Blogger, WordPress, Typepad• Micro-blogs: Twitter, Jaiku, Pownce• Social networks: MySpace, Facebook• Forums: phpBB, VBulletin, Vanilla• Instant messaging: Meebo, Google Talk• ‘Webinars’: Webex, GoToMeeting, slidelive
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Sharing
• Photos: Flickr, Photobucket• Video: YouTube, Blip.tv• Links: del.icio.us, Reddit, Digg• Documents: Scribd, docstock• Presentations: Slideshare, Zentation• Files: Box.net, Omnidrive
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Collaborating
• Wikis: Wikipedia, LocalGovGlossary• Online office: Google & Zoho• Documents: WriteWith• Mind mapping: Bubbl.us• Projects: Basecamp
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Technology
What makes this possible?• RSS• Tagging• Widgets• AJAX• APIs: ‘mashups’
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Open Source
• Free as in speech, not just/necessarily beer• Software – much of Web 2.0 is powered by
free software: LAMP• Attitude – open source our knowledge and
information• The Cathedral and the Bazaar
“Given enough eyeballs,
all bugs are shallow”
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Search
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Search
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Search
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Search
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Platforms
So…
The tools already exist. How to draw them together?
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Use Existing Platforms
The Hub(Social Network?)
Blogs
Photosharing
DiscussionForums
Wikis
Video Documents
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Use Bespoke Platform (1)
Blogs
Photosharing
DiscussionForums
Wikis
Video Documents
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Use Bespoke Platform (2)
Blogs
Photosharing
DiscussionForums
Wikis
Video Documents
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The IA Demonstration Site
• Bespoke solution• Developed using a free, open-source content
management system: Drupal• Fully functioning if somewhat basic in design• Set up time: approx 10 hours• Cost: Nothing
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The IA Demonstration Site
Aims:• To provide bespoke platform which enables
secure sharing of information whilst allowing existing platforms to be exploited.
• Public information can be shared with everyone, private stuff remains private
• Demonstrate the benefits quickly and cheaply!
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How not to do it!