social media and support for young people...ensi– 2.6.2014ja turvakotien liitto, kirkkohallitus,...
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ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
W A R S A W 1 5 . 5 . 2 0 1 4 M A A T U A R K I O
S O C I A L M E D I A A N D
S U P P O R T F O R Y O U N G
P E O P L E
24.1.2013 1
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
INTRODUCTION
• The social media
• Do young people use social media
• The needs assessment
• What have we done so far and where are we going
• Some answers from young people
24.1.2013 2
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO 3
• NGO services that are produced for public good since 1994
• VSF is financed by Finnish Slot
Machine Association and the Ministry of Justice. The youth project is funded by the Association.
• The services are targeted for crime
victims, their close ones and witnesses of crime
• Most of the customers are victims of
different sorts of violence related crimes
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
PROJECT FOR YOUNG VICTIMS OF
CRIME. K N O W L E D G E , S K I L L S AN D S U P P O R T 2 0 1 2 - 2 0 1 5
• Aim is to develop an effective and
targeted communication for young
victims of crime so that they can get
help and support
• Education for professionals so that
they can identify and support young
victims of crime
• During the project the services of VSF
will also be developed in order to
better answer the needs of young
people
4
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
WHAT IS MEANT BY SOCIAL MEDIA
• Online collaborative
activities, discussions and
sharing of information and
pictures
• Various different images
and chat services are
central
• Constantly changing and
developing
5
http://jeffhester.net/2013/03/19/social-media-explained-with-donuts/2.5.2014 13:37
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
– Kids go into internet even at the age of 4
to 5 years
– Young Europeans (9-16 year of age):
more than 90% use the Internet at least
once a week and over 60% every day
(80% of Finnish)
– About 50% of young people use the
Internet in their rooms EU Kids Online-research, 2013
2.6.2014 6
ONLINE ACTIVITIES OF
CHILDREN AND YOUNG PEOPLE
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
60% OF YOUNG PEOPLE HAVE A COMMUNITY
PROFILE E U K I D S O N L I N E ( 2 0 1 0 ) N = 2 5 1 4 2
2.6.2014 7
0102030405060708090
9-10-years 11-12-years 13-14-years 15-16-years
Young people’s internet profiles %
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
NEEDS
ASSESSMENT
• Young people would tell to
a friend if they would end
up as a victim of a crime
• They would search
information from the
internet or ask some one
close to them
• They want the information
to be in the shape of text
or a short film
YOUNG, PROFESSIONALS,
VSF EMPLOYEES AND
VOLUNTARIES
24.1.2013
8
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO 9
0
10
20
30
40
50
60
70
80
90
What iscrime?
How to reportan offense?
For whatdo I need
legal advice?
Where canI get
legal aid?
What happensin court?
How doesthe criminal
procedure go?
When and howis
conciliationdone?
12-13 years old (N= 34) 14-16 years old (N= 93) 16-20 years old (N= 42)
Young people wanted information about
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO 10
0
10
20
30
40
50
60
70
80
90
Physical and mentalsymptoms
When is the righttime to get help?
Information aboutplaces where to get help
How to encourage afriend to seek help?
12-13 years old (N= 34) 14-16 years old (N= 93) 16-20 years old (N= 42)
What information should be
Included on the webpages?
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO lkonen 11
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
CHAT
• The idea is to give information, advice and some
help through conversation
• Aim is to direct the customers to face-to-face help
and support
• The service covers the whole country
• The possibility to chat anonymously means a lot for
young people
• The chat tool needs to be flexible because of
ongoing changes
• Different communities and visitor activity
2.6.2014 12
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
K N O W L E D G E A N D
S K I L L S F O R
Y O U N G P E O P L E
T H R O U G H S O C I A L
M E D I A
THEME DISCUSSION ABOUT
SEXUAL VIOLENCE
2.6.2014 13
Friday
Monday
Tuesday
Wednesday
Thursday
Blog post and questionnaire about sexual violence are released. The questioner is lifted again. If there are comments on the questioner or blog post these will be comment back if needed. The questioner is lifted again and at the same time the upcoming chat is advertised. Chat 14:30-17:30 Short written analysis of the results and comments that young people had so that the material can be used for marketing.
Friday
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
QUESTIONNAIRES
IN WEB
COMMUNITY
• Parents fighting (508)
• Young, alcohol and crimes
(783)
• Violence in the relationships
between young people (288)
• Have you or your friend
experienced sexual violence
(472)
• Sexual harassment in internet
(481)
• Protection against theft (102)
• Dating violence (1045+95)
• Online crimes (N=382)
• Street violence (N=554)
24.1.2013
14
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
• Group chat that evening
• Possibility for one on one chat
for whole next week
Social media offers a possibility
for quick response and support
• Next week there was VSF’s
worker at the school
OULU: SCHOOL
STABBING
10/10/2013, BY 16-
YEAR-OLD, FOUR
SERIOUSLY
INJURED
2.6.2014 15
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
• The results work as a base for
group discussions and blogs
• We write articles that bring out
what young people think and
feel
• We use them in presentations
and in other situations of
awareness-raising to bring out
the voice of young people
HOW DO WE USE
THE INFORMATION
20.11.2012 Nina
Vaaranen-
Valkonen
16
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
”Yeah…I was a 14 years old cr ime vict im
and I didn´ t know what to do… I never
reported to the pol ice but I am working
through i t now in therapy ”
2.6.2014 17
0
10
20
30
40
50
60
Anonymouschat
Helpline Face to facemeeting
Email None ofthese
What would be the easiest way to start
a conversation about sexual violence? (N=437)
%
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
PARENTS FIGHTING
USUALLY INCLUDES.. . ( N = 4 6 8 )
2.6.2014 18
0
10
20
30
40
50
60
70
80
Being crankyand raising
voices
Yelling Throwingthings
Mocking andcalling names
Hitting and/orkicking
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
”…Did so hor r ib le th ings and go t so l i t t l e…
so you s ta r t to unders ta te your own exper iences
and to th ink i f the re i s any po in t in mak ing a
repor t o f an sex o f fence …sentences fo r these
c r imes a re so minor…”
2.6.2014 19
0
10
20
30
40
50
60
70
80
School welfareofficer/nurse
Teacher Parents Friend Crime victimsupport
None ofthese
I wouldn't tellanyone
To whom it would be easiest to talk about sexual assault? (N=437)
%
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
ABOUT DATING VIOLENCE…
2.6.2014 20
0
50
100
150
200
250
Only once Rarely Once a month Weekly Daily
If you have experienced emotional violence,
how often has it occured?
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
HAVE YOU TOLD ANYONE ABOUT THE
DATING VIOLENCE THAT YOU HAVE
EXPERIENCED?
2.6.2014 21
0
50
100
150
200
250
300
350
400
450
No, I haven´ttold no one
I would like to,but I am too afraid
Yes,to my fiend
Yes, I toldto my parents
Yes, I toldsomeone else
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
“I think that the l ine “dick in the mouth”
has become a normal saying in the
web…”
2.6.2014 22
0
50
100
150
200
250
300
350
Unknown
person
Peer of the
same age
Familiar adult I haven´t
experienced
sexual harassment
Boy Girl
Sexual harassment on a website
was done by?
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
What would be the most difficult
situation to start tell ing about
the sexual assault?
2.6.2014 23
0
10
20
30
40
50
60
70
Peer of thesame age
Knownadult
Unknownpeer
Unknownadult
I haven't hadexperience ofsexual assault
When the sex offender would be... %
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
”…If I would end up as a vict im of cr ime
while I was drunk, I don´t know if I
would seek for help.. ."
2.6.2014 24
0
50
100
150
200
250
Yes No Maybe I cannot say
If you would end up a crime victim while drunk,
would it affect your ways of reporting the crime? (N=676)
ENSI– JA TURVAKOTIEN LIITTO, KIRKKOHALLITUS, MANNERHEIMIN LASTENSUOJELULIITTO,
SUOMEN MIELENTERVEYSSEURA, SUOMEN PUNAINEN RISTI, SUOMEN SETLEMENTTILIITTO
T H A N K Y O U
24.1.2013 25