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social media and crisis management

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Social Media & donald.b.white @ gmail.com

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Presentation given at NAFSA Region XII HI/Pacific District Spring Conference 2012 on using Social Media as part of an overall Crisis Management Strategy.

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Page 1: Social media and crisis management

Social Media &

[email protected]

Page 2: Social media and crisis management

Social MediaCrisis

Management

Page 3: Social media and crisis management
Page 4: Social media and crisis management

Engagement

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Traditional Media Social Media

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Japan

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Page 8: Social media and crisis management

3+1

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&

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Reports •

•

Knowledge Bases •

•

•

•Articles •

•

http://cksyme.org/cksyme-orgcase-2012-research-results-using-social-media-in-a-crisis
http://www.parature.com/higher-education-social-media-communication-crisis-management/
http://doteduguru.com/
http://www.eduniverse.org/
http://www.higheredlive.com/
http://breakdrink.com/
http://jefflail.com/2012/04/21/unwritten-rules-for-social-media/
http://jefflail.com/2012/04/21/unwritten-rules-for-social-media/
http://jefflail.com/2012/04/21/unwritten-rules-for-social-media/
Page 12: Social media and crisis management

Email me at — [email protected] Follow me on twitter — @donbwhite Get a copy of this presentation at — donbwhite.com


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