social media 45 minute jan 22 v2
DESCRIPTION
Presentation made to staff about social media on January 22nd.TRANSCRIPT
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
12th February
Det nya medielandskapet – kan universiteten
hitta en plats?
PM Nilsson, VD och chefredaktör för Newsmill
Mars
Forskning och forskare i sociala medier
– hur fungerar det?
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
John Wedderburn – Project Leader Förnyad Webbnä[email protected]
twitter.com/johnwedderburn
www.lu.se/futureweb
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Vilka av földande använde du?
605 Swedish school leavers, December 2009
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Om du vill veta mer om studier, skulle du vilja bli kontaktad av ett universitet via:
605 Swedish school leavers, December 2009
www.lu.se/futureweb
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
900 High School Students, US, 2009
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
January – February 2010
Survey of 30 000 students registered in HT 2009 at LU.
Survey of new students later this year
Swedish and International.
We need your input!
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Flickr: Evo_terra
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
”Various opinions and discussions shall be encouraged and tolerated….develop an innovative, creative university environment, with space for change…”
Staff Handbook, Lund University
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Why Should We Use Social Media?• Low cost compared to most other channels
• The barriers to use are low
• Engagement
• Help with meeting the ’3rd uppgift’ and strategic goals
- Engage tax paying citizens with LU
• Create a community around LU- Loyalty
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
How should we use Social Media?
• Conversation
- Being prepared to talk to, and respect, people
• Listening- Monitoring the web and then acting on what people are saying
• Focusing on the ’customer’
- publically asking for feedback
- creating, or participating in, a community
• Redefining our communication channels
- leadership, researchers blogging
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Social Media/Social Web/Web 2.0/New Media
• Blogs and Micro-blogs – blog platforms, twitter, yammer• Social networking sites – Facebook, Myspace, Linkedin• Wikis - Wikipedia• Social bookmarking/news – Digg, Delicious• Media - YouTube
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Ranked 137 of 8533799Technorati.com
• Challenging• Controversial
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
nyheter.blogg.lu.se
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
98 posts, 49 Comments
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Micro-Blog
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Social Networking
• 300 000 000 + users
• 2 700 000 Swedish users
DN.se, Nov 2009
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
http://www.facebook.com/tamu
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Wikis
• Create a platform for students and staff?
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Slide 5: Beth Canter, 8 Principles For Using Social Media More Effectively
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Slide 6: Beth Canter, 8 Principles For Using Social Media More Effectively
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
http://www5.lu.se/o.o.i.s/3570
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
• Time Commitment - ROI
• Privacy issues/Security
- Blurring of personal and private space. Can I freely blog about my job?
• Loss of control
- Comments/content on blogs, content in wikis, facebook
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Measurement of success –
- number of visits and fans, number of referrals, links to goals on web site etc
- comments per post, conversations, feedback
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
- Recruiting students- Specific campaigns- Creating groups ’class of 2011’- Support during the application process- Persuading people that our product is high quality
- Creating a buzz/visibility - research
- 3rd Mission
- Encouraging internal collaboration- Supporting students and staff- Supporting Alumni
- Listening and learning- Rate our education, comment on our courses- Spotting problems
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Lunds universitet 22nd Jan, 2010 www.twitter.com/johnwedderburn [email protected]
Will Lion, 2008. Flickr