social media 101 the business case 4 social media randy schrum 10 26 2010
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Why Social Media is a must for your businessTRANSCRIPT
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WelcomeWe will begin
shortly…
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Social Media has changed our world. Educate, Engage, Expand!
SM101: THE BUSINESS CASE FOR SOCIAL MEDIA
______________________________________________________________________________________________________________________
Social Media Training Inc. – Confidential & Proprietary
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Moderator:Rick Diamond, PresidentSocial Media Training, Inc.
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Social Media Training, Inc.
is dedicated to delivering training for every level of user.
We have tapped the best social media professionals to teach our courses.
And whether you’re just filling out your first profile on LinkedIn or need to run
a full brand campaign on Facebook, we deliver immediate results.
Guaranteed.
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Social Media Training, Inc.
provides courses to
enhance your knowledge & help you get better results
faster
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EDUCATE: Curriculum
• SM101 The Business Case for Social Media
• SM201 Social Media Intensive
• SM301 Social Media-Expert level
• SM400 & 500
• One-on-One Training
• Onsite Training for Groups, Leadership Teams
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Head of Faculty: Randy SchrumToday’s Presenter
• CEO of My Corporate Media: Global social media planning and execution firm
• In Top 50 of 80 million on LinkedIn
• Over 91,000 followers on Twitter
• Thousands of fans & friends on Facebook
• SMM expert with proprietary solutions
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Social Media Defined
Social Media is a type of online media that expedites conversation as opposed to traditional media, which delivers content but doesn't allow readers/viewers/listeners to participate in the creation or development of the content.
"Social media essentially is a category of online media where people are talking, participating, sharing, networking, and bookmarking online."
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Why Is Social Media Important?
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550 Million Active Facebook UsersHeading to 1 BILLION
Source: Tech HeraldPhoto Credit: Oversocialized
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86 Million Tweets per Day
Photo Credit: Rosaura Ochoa Source: Mashable
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2 Billion Videos Are Streamed Each Day On YouTubePhoto Credit: jonsson Source: Techcrunch
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9 out of 10Buyers say that when they are ready to buy, they will find you
people conduct more than 6
searches a day
Will they find you OR
Will they find your competition first?
93% of B2B Buyers use Search Engines to
begin the buying process
Twitter averages 50 Million status updates per day
41% of business owners say that
Twitter delivers great value to their
business
60 Million Status Updates happen on Facebook Daily
40% of Facebookusers become Fans
or Followers of Brands and Services
sources: http://youtube.com/mycorporatemedia
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Why Care About Social Media?
• It allows us to identify new qualified prospects
• It allows us to create inbound lead generation, where the prospect “Finds You”
• It allows us to bypass the Gatekeeper
Sales, Leads, Brand Awareness, Market Research, Customer
Relations, & Credibility
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Social Media Basics: PlatformsSocial Sharing & Voting
• Digg• Tweetme• Reddit• Delicious• Flickr • Daily Booth• Twit Pic
Social Engagement• Communities• Blog Commenting• Mobile Text & Apps • Email• Instant Messenger• Forums & Message Boards• Games
Social Content & Publishing• Websites• Blogs – Wordpress, Blogger• Video Sites - YouTube• Podcasting Sites – iTunes• Article Sites – Ezine.com• Press Releases
Common Social & Professional Networks
• LinkedIn• Facebook• Twitter• Ecademy- In Europe• MySpace- Dying off Social Tracking
• Foursquare• Trip It• Gowalla• Facebook
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Social Media: Best Practices
• Transparency
• Be authentic
• Frequency, Consistent
• Clear voice
• Remarkable, valuable content
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Social Media Don’ts
• Don’t over commit
• Spam
• Sell all the time
• Don’t be afraid of negative comments
• Don’t leave negative comments sitting out there. Respond immediately
• Don’t violate terms of service
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Starter Tips
• #1 LinkedIn for Professionals - must join
• #2 Picture is worth a thousand _ _ _ _ _
• #3 Complete your profile on LinkedIn
• #4 Secure your “Brand Identity” or personal name on LinkedIn, Facebook, Twitter, & YouTube before someone else does. Then learn them later, just secure your brand identity now until your ready.
www.Namechk.com
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Ok so we all have heard of Dell, Southwest, Zappos and Blendtec,
making money using Social Media, so …
What about average companies & businesses?
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Generating Revenue, Increasing Customer Share, and filling your
pipeline with inbound lead generation
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Reducing Cost
Increasing Results
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What gets measured, gets results!!Establishing a Clear ROI Path
• Status Update Inquiries
• Direct Message Engagement
• Inquiries from Content Creation
• Blog/Website Traffic Increase
• Overall Online Inquiries Increase
• Community Growth
• URL Tracking of Articles, Content, Status Updates: Best Practices.
• Pipeline Increase
• FINALLY SALES
Along with your personal or company ratios on closing, number of qualified prospects you need in the pipeline, etc.
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3 High Level Strategies: Strategy #1
1. Growing Your Connections, Why?: Upload your current database (CSV files*) along with all your business cards you have ever collected. Use some affordable paid services such as OpenNetworker.com to grow your contact base.
*The CSV file is important as some social platforms only allow a certain number of invites per submittal, such as LinkedIn. This will allow you to separate your contacts by each
500 mark and submit them separately to insure they are all invited.
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Strategy #2
2. Generating Leads with Status Updates: • Take your top 5 business qualifying/ sales questions you
ask to “cold” prospects and re-phrase them to fit within 100 characters allowing room for a URL.
• Use a web page where: • People can learn more and contact you • And you can drive traffic to by using your status
update. • You can take the URL link and shrink it at Bit.ly in order
to stay within 120 characters, leaving room for 20 more characters…why? Rick will share more on this later.
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Strategy #3
3. Growing a Targeted Following on Twitter: I have an entire video series on growing a targeted twitter following. You can access my twitter strategies video ebook at
I sell my book on my personal site for $67 but today it’s freejust for being here! NO Catches- just go download it.
http://socialmediatraininginc.com/101resource
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Getting Found on LinkedIn: LinkedIn does not know the difference between Randy & Randall OR Rick & Dick.
So let me show you how to fix that…
Bonus Strategy!
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Question and Answer Session
• We’ll cover Social Media 101 Q & A
• Please submit your questions via the webinar platform and we will address as many as we can today.
• Other questions can be posted and answered on our LinkedIn Group:
– Social Media Training Group
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Social Media 201: Jump Start Your Social Media Strategy.You will walk away with these tools GUARANTEED.
Learn which Social Media Accounts are Must-Haves and Why
Simple & Effective Profile Completion that Engages Your Prospect
Account Optimization that gets you found by your market
Focused Target Market Engagement that generates results
How to Stay Properly Informed Through All the Noise
Collateral Handout with action steps and success strategies
Exclusive Access to private member group on LinkedIn for Social Media
Training Inc. with Question/ Answers and updated 201 Curriculum
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www.socialmediatraininginc.com/register
$297 Value for the 201 TrainingPLUS
Exclusive Access to the Private Members GroupAccess to the Leadership Library a $397 Annual Fee, FREE
$97 One Time
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www.socialmediatraininginc.com/register
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Social Media 301: 75 Minutes of Advanced Strategy.
Rank Higher & Dominate Market Ownership: Social Media Account Optimization
Developing and executing your social media strategy and plan
Highly Filtered Strategies engaging your Target Market
Status Update Mastery of both message content & URL tracking for perfection
Targeted Growth Strategies Social Media Communities & Followers
Automation Strategies funnel pipeline growth strategies with your target market
Collateral Handout with action steps and success strategies
Exclusive Access to a private member group of Social Media Training Inc. on LinkedIn. with Question/ Answers and updated 301 Curriculum
You will walk away with these tools GUARANTEED.
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www.socialmediatraininginc.com/registerpackage
Everything
$217
301 Training for $197, a $397 Value
Plus
201 Training for $97, a $297 Value
PlusAccess to the Private Member Group & Exclusive
Leadership Library
A Total Value of $1,091
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Question and Answer Session
• We’ll cover Social Media 101 Q & A
• Please submit your questions via the webinar platform and we will address as many as we can today.
• Other questions can be posted and answered on our LinkedIn Group:
– Social Media Training Group
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SOCIAL MEDIA TRAINING, INC.100 CHESTERFIELD BUSINESS PARKWAYSUITE 2000CHESTERFIELD, MO 63005
Social Media has changed our world. Educate, Engage, Expand!
______________________________________________________________________________________________________________________
Thank you for your attendance and participation!
http://socialmediatraininginc.com/101resource