social care institute for excellence - our digital future in social care

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Sharing knowledge, improving lives SCIE’s Digital Presence: reach, relevance, impact Mary McKenna, SCIE Trustee 20 June 2014

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A brief presentation outlining SCIE's future digital product offerings in response to the arrival of the Care Act in the UK and especially appropriate to local authorities and other social care providers.

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Page 1: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

SCIE’s Digital Presence: reach, relevance, impact

Mary McKenna, SCIE Trustee

20 June 2014

Page 2: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

About me

Technology entrepreneur Co-founded Learning Pool in 2006 Experienced in building collaborative public

sector networks on a shoestring Joined the SCIE Board summer 2013 Helping the SCIE team make better use of

digital

Page 3: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

About SCIE

SCIE is a charity whose mission is to improve the quality of social care for adults and children in the UK

SCIE does this in 3 ways: Shares knowledge – increasing focus on new legislation Supports people in the sector to put knowledge into practice Informs, influences and inspires the direction of future

practice and policy

Page 4: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

About SCIE

SCIE’s key strength, in my view, is the way co-production is at the centre of everything we do and every decision we make

Page 5: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

SCIE’s current offer

Free to access How To Guides Research eLearning content Social Care TV Social Care Online Find Me Good Care

(all digital)

Commissioned services Training Facilitation Consultancy Product development Research Evaluation Dissemination

Page 6: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

Drivers for change

Care Act brings new challenges and requirements to the sector

Sustainability of SCIE and its product offer depends on diversifying income streams

Penetration of social media and mobile platforms into the social care space requires a new digital strategy

Digital ‘touchstones’: scaleable, personalised, just in time, blended

Page 7: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

New focus on key topics

Children & adultsCare reformIntegrationSafeguardingMental healthCo-productionAdvocacy

AdultsDignityDementiaEnd of life careMental capacity

Page 8: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

Examples: segmented and integrated content, blended learning (SCIE Neglect course in beta)

Page 9: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

What’s important

I heard former Dragon’s Den member and successful entrepreneur say this years ago & it’s always stayed with me

“Every conversation you have with a customer is too short”

Page 10: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

How to bring about transformation in the social care sector

This is not just about technology It’s about opening our eyes and looking

around at what’s out there, being less resistant to change, altering our culture and persuading our teams to do things differently

At the end of the day, most things in life are about people – not technology

Page 11: Social Care Institute for Excellence - Our Digital Future in Social Care

Sharing knowledge, improving lives

Keep in touch

visit www.scie.org.uk and check out our resources register for SCIE ebulletin use Social Care Online – register for alerts follow us on Twitter @SCIE_socialcare see our most recent and popular films at

www.youtube.com/user/SocialCareTV Request a quote Tell us what you think [email protected] Contact me at [email protected] or @MMaryMcKenna on

Twitter