social business 2.0
DESCRIPTION
Slides from my webinar on the social business in May 2011TRANSCRIPT
Jon Ingham, Social Advantage
The Social Business:What it is and how HR, Enterprise 2.0 and
other tools can be used to develop it
This Presentation
Supporting webinar delivered on Tuesday 3 May 2011:• https://www1.gotomeeting.com/register/648839201
Also see previous webinar on Social HR:• https://www1.gotomeeting.com/register/703331265 • http://www.slideshare.net/joningham/social-hr-20 • http://strategic-hcm.blogspot.com/2011/03/few-questions-on-h
r-20-webinar-review.html
SocialAdvantage
Jon Ingham
Introduction – Jon Ingham
• HR 2.0
Social media• Enterprise 2.0
Social workforce• Leadership 2.0
Social advantage• Organisation
2.0
© Strategic Dynamics, 2011
HR 2.0 and the Social Business
Human Social Organisational
Outcomes
Activities
Human Social Organisational
HR 2.0 and the Social Business
Human Social Organisational
Outcomes
Activities
Human Social Organisational
The Social Business
“An organisation than invests in the development of social capital, ie the value of the connections, relationships and conversations taking place between people in an organisation, or working with the organisation.
This value can be created and developed by effective leadership, HR and management practices, internal communication, OD interventions, web 2.0 tools, workplace design etc.”
Jon Ingham
The Social Business
Organisational Enablers
Organisation design(Structure, processes, networks, communities, jobs)
Workplace design (including cultural artefacts)
Communication systems
Enterprise 2.0 technologies
Social Enablers
Organisational values
Organisation development interventions – improving the quality of conversation
Team facilitation
Network and community management
Large scale events
Not… but…
Enterprise 2.0(example)
Unknown, emergentbenefits
Enterprise 2.0and other enablers
Desired socialoutcomes
Measurement
What Next?
1. BHAG / Mojo?
2. Social outcomes
3. Specific actions or priorities (blue ocean droplets)
4. Measures to support these
twitter.com/joningham
blog.social-advantage.com
strategic-hcm.blogspot.com
linkedin.com/in/joningham
For Further Information