social bpm: the horus method and software products

Horus Method and Software Products

Incorporating the Power of Knowledge from Business Communities

2 © 2011 Horus software GmbH

Knowledge from Business CommunitiesHorus Method and Products at a Glance

February 15, 2011

HorusEndeavor

Horus Business Modeler(Freeware)

Horus Method Systematic Business Process Engineering, flexibly applicable, easy to learn

BusinessProcessModeling(low end)

Business Process

Engineering(high end)

Social BPM(high- & low end)

Formal modeling languages mathematically established, syntactically simple, easy to learn

HorusEnter-prise

Horus Model

Intelligence

Horus Business Modeler

Horus GRC

Manager

Horus Knowledge

Bases

Horus Process

Intelligence


► Social BPM Comprehensive Business Process Management

Integration of the Business Community

Socializing process design (Social Business Process Engineering)

Typical Social BPM infrastructure

► Horus® Method™ Systematic Business Process Engineering

Modeling languages and model types

Simulation

► Horus® Enterprise™ - Systematic Software Tools Modeling and simulation: Horus Business Modeler

Multi-dimensional analyses and reporting: Horus Model Intelligence

Governance, Risk & Compliance: Horus GRC Manager

Business Process Performance Monitoring: Horus Process Intelligence

Knowledge from Business CommunitiesContents (1/2)

February 15, 2011


► Horus Cloud Horus as a Service: Simple, fast and well-priced

► Best Practice and Reference Models Industry-specific Business Process Models

Business Service Models

Horus Knowledge Communities

► Typical fields of application Model-centered project cycle

Change processes in businesses

► Success Factors at a Glance

Knowledge from Business CommunitiesContents (2/2)

February 15, 2011


Social BPMComprehensive Business Process Management

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BusinessView

Processmodels

Analysis

ProcessView

Business Evolution

Change Management

Reconciliation

ServiceView

Service Bus

Implementation

WebService

LegacySystem

IF

IF

BPEL

HumanWorkflow

WebServiceRules

Engine

LegacySystem

WebService

LegacySystem

6 © 2011 Horus software GmbH February 15, 2011

BusinessView

Change Management

Processmodels

Analysis

ProcessView

Implementations

ServiceView

Service Bus

WebService

LegacySystem

IF

IF

BPEL

HumanWorkflow

WebServiceRules

Engine

LegacySystem

Business Evolution

WebService

LegacySystem

Reconciliation

Socialization ofProcess Execution

Socialization ofProcess Design

Agile Process Modeling in Business

Communities+ Collaborative working+ Communication and

Knowledge Sharing+ Best Practice Models

Optimal Usability by using

context-sensitive

Web 2.0 Portal

Social BPMIntegration of the Business Community


► Provisioning of a social networking platform with access for all members of the business community

► Access to knowledge bearers: Moderator- and expert roles

► Intuitively to operate, easy to understand, and free modeling and simulation tools

► Repository to integrate the process models designed in the community

► Support for collaboration in Business Process Engineering (Social BPE), e.g.: Various possibilities for online communication

Collaborative modeling and simulation (extreme modeling)

Exchange of models and model fragments (model reuse)

Quality assurance (review, approval)

► Wide offer of industry- and task specific Best Practice Models

Social BPMSocialization of Process Execution (Social BPE)

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► CommunityBuilding a Web 2.0 community. Setting up of sub-communities, so-called Special Interest Groups (SIGs).

► Workflows and Task ManagementBPE-task management. Workflows for multi-level review and approval operations.

► Distributed ModelingSegmentation and merging of separately processed subtasks.

► Collaborative WorkingCollaborative creation, presentation, and simulation of models.

► Knowledge ManagementIntegration of Business Process Models and wikis. Comment and rating models. Identification of knowledge sources. Flexible search.

► Model- & Knowledge ExchangeModels can be offered as Best Practice solutions and they can be exchanged. In addition, experts can offer their know-how to the community.

Social BPMImportant Collaborative Transactions

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9 © 2011 Horus software GmbH February 15, 2011

Intranet

Private Communities

Moderator

Intranet

Internet

Public Community

Expert

Student

Professional

Moderator

Social BPMTypical Social BPM Infrastructure


Horus® Method™Core Elements of Business Process Modeling

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Organization models

Proceduremodels

Object models

Roles / Resources

Business Processes


Horus® Method™Example Models: Procedure Model

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Order Entry

LostOpportunity

Lost OrderAnalysis

Lost Proposal

ProposalManagementSales Performance

Management

Contacts

OpportunityProcessing

LeadGeneration

Sales Contact

QualifiedOpportunity

Customer DataManagement

Qualified Sales Contact

Sales Opportunity

Sales Forecast

QualifiedProposal

Sales Order

Lost Order CustomerData

Management


Horus® Method™Example Models: Refined Procedure Model

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Inbound CallProcessing

Sales Contact

Email Service

Fax Service

MarketingEvents

Incoming Mail

Message Processing

Marketing Materials

Auto Response

Customer Data

Shipping Info

Pre-qualifiedContactContact Record

Qualified Sales Contact

Recorded contactContact

Customer Data

Incoming fax

Event participation

Incoming mail

Inbound call

Inbound email


Horus® Method™Example Models: Object Model

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Horus® Method™Example Models: Organization Model

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Horus® Method™Systematic Business Process Engineering

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Phase 0:Preparation

Phase 3:Operation

Processmanagement

Processimplementation

BusinessPerformanceManagement

Processevolution

Project Management Quality Assurance Documentation

Phase 1:Strategy andArchitecture

Context analysis

Strategy analysis

Modeling of the Enterprise architecture

SWOT analysis

Systemarchitecture design

Phase 2:Business Process

Analysis

Analysis of organization structure

Key indicatoranalysis

Riskanalysis

Structure analysis

Process Clusters

Procedure analysis

Modeling strategy

Projectinitialization

Project definition


Horus® Methode™Modeling Languages and Model Types

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Model TypePhase

Strategy and Architecture

Business ProcessAnalysis

Context model X

Supply- & Services model X

Objective model X

SWOT Model X

Strategy model X

Key figure model X X

Risk model X X

Business process architecture model

X

Procedure model X

Object model X X

Rule model X X

Business unit model X

Organization model X

System architecture model X

Resource model X


Horus® Methode™Simulation: The Simulation Cycle

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Horus CommonBusiness Repository(CBR)

Horus® Enterprise™Systematic Software Tools

15. Februar 2011


HorusLocal Repository

(XML Files)

HorusRepository

(Oracle)

Horus Knowledge Bases

Horus GRC Manager

Horus ModelData Mart

(Oracle BI Server)

Horus Model Intelligence

Pro

du

ctio

nd

ata

Runtime environment

Horus Process Data Mart

(Oracle BI Server)

Horus Process Intelligence


(Freeware)

Browser-based access(local, Intranet,Internet)


► Professional tool for modeling and simulation of business processes.

► Only 4 different modeling languages: Petri nets (XML nets), organization charts, semantic-hierarchical structures and an object/relationship model

► Thanks to the unique software architecture, the tool combines simplicity of operation and performance of a real high-end product.

► The basis is an Oracle®-based repository, in which the models are stored in a structured manner. The formal elements can be assigned to all types of multimedia documents.

► Features include reports that represent the model content in a clear manner.

► The tool forces the Horus Method where this is necessary and leaves such a high degree of freedom that even the business process expert feels comfortable at all times.

► Automated interfaces to BPMN 2.0 and BPEL.

Horus® Enterprise™Modeling + Simulation: Horus Business Modeler

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Horus® Enterprise™Look & Feel: Horus Business Modeler

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► Multidimensional analysis and reporting for Horus model-, simulation- and GRC data. Basis: Oracle Business Intelligence Suite SE1

► Use of the latest Business Intelligence Technologies The Oracle BI Server provides openness and flexible analyses.

Linking Horus model-, simulation- and GRC data with production data from enterprise applications (e.g. SAP or Oracle Applications), different data bases and Office products.

► Model-, Simulation- and GRC Reports in Document quality BI Answers for demand-meeting ad-Hoc queries performed by users.

BI Publisher for high-quality documents in all common formats (PDF, HTML, MS Excel etc.), whereby users can customize the layout and define it.

► Online Analysis with Dashboards and Drill Down Functionality BI Interactive Dashboards support analyses with interactive diagrams, tables and

graphs as well as monitoring of key indicators.

With BI Answers drill downs into detailed data are possible as well as their visualization in tables and crosstabs.

Horus® Enterprise™Analysis + Reporting: Horus Model Intelligence

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Horus® Enterprise™Look & Feel: Horus Model Intelligence

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Horus® Enterprise™Govern., Risk & Compliance: Horus GRC Manager

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Governance

ComplianceManagement

RiskManagement

Norms andStandards

BusinessModel

Regulations

RiskDirectives

Risks


► Integrated documentation, analysis and audits in Governance-, Risk and Compliance Management.

► Documentation of all GRC-relevant objects Full documentation of all GRC-relevant objects with their mutual interrelations. This

leads to responsibilities and competencies, but also to cause and effect relationships.

Optimal Usability for executive management, GRC officers in charge and auditors.

► Multidimensional analysis of GRC-Models Transparency and security for proper corporate management.

Analysis of GRC models in Horus Model Intelligence. Identification of vulnerabilities and improvement potential.

► Generation of executable Audit processes The templates supplied form a basis for the generation of specific audit processes for

internal and external auditors.

Directly executable BPMN 2.0 processes can be generated from these audit process specifications.

Horus® Enterprise™Govern., Risk & Compliance: Horus GRC Manager

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Horus® Enterprise™Performance Monitoring: Horus Process Intelligence

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Business ProcessPerformance Monitoring

Multidimensional Analysis•dashboards•drill-down

ContinuousBusiness Process

Improvement

ContinuousFigureEvaluation

Visualization•value series•alerts

Runtime environment

LegacyERPCRM

BPMNBPEL

BAMB2B

(XML)MDM

DataWareh.

PerformanceAnalysis

(quantitative, qualitative)

Horus GRC

ManagerHorus

Business Modeler

Collaboration (Social BP Monitoring)

Implementation ofPerformance figures•evaluation•presentation

Performancefigures


► Business Process Performance Monitoring with multidimensional analysis and reporting of the Horus process performance data. Basis: Oracle Business Intelligence Suite SE1

► Implementation and Evaluation of Horus Performance Figures The performance key indicators defined in the Business Modeler are implemented into

the runtime environment in the form of Web Services and are then evaluated at predefined intervals.

The solution’s comprehensibility makes it possible to identify key indicators in different systems: Business Software (ERP, SCM, CRM, and HCM), Legacy systems, Business Activity Monitoring (BAM), BPMN- and BPEL monitoring, data warehouses, master data management and business-to-business interfaces.

► Visualization Value series visualization and alert reporting are carried out directly in the Horus

Business Modeler and Horus GRC Manager.

► Online Analysis with Dashboards and Drill Down Functionality For multi-dimensional analyses and ad hoc reporting, the value series are provided in

an Oracle Data Mart with predefined target figures and tolerances.

Horus® Enterprise™Performance Monitoring: Horus Process Intelligence

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Horus® Cloud™Horus as a Service: Simple, fast and well-priced

15. Februar 2011

► The idea:All members of the business community can access Horus tools at any time with the ability to add content from anywhere in the world.

This is implemented perfectly in Horus Cloud.


Best Practice and Reference ModelsIndustry-specific Business Process Models

February 15, 2011

StrategiesandArchitecture

Business Processes

Business Services

Customer service

Service field work

Supply spare part

Level 1

Level 2

Level 3

Order spare part

Business processmodels

Businesstransactions

(Level 4)

Contextmodel

Business processarchitecture model

Level 0

Ref

inem

ent


Model of a CompositeBusiness Service(Business Flow)

Level 1

Business Service Models

Ref

inem

ent

Orchestration ofBasic Business Services Level 0

Basic Business Service

Best Practice and Reference ModelsBusiness Service Models

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ImplementationServices

Business Services

Level 2

Level 3

Process Overview

Orchestration of Subprocesses

Role Classification

(Level 4)Role-specificInstruction User Instructions


► Best Practice-Models are made available in the form of Horus Knowledge Bases in knowledge communities on the Web.

► Knowledge Communities are accessible through a secure area of Horus Public Space.

► You will find community-specific opportunities for social networking in the Community Space.

► Task-specific Communities: Customer Relationship Management

Supply Chain Management

Financials & Controlling

Manufacturing

► Industry-specific Communities: Hightech

Communications

Best Practice and Reference ModelsHorus® Knowledge Communities™

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Typical Fields of ApplicationModel-centered Project Cycle

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Monitoring

Analysis Implementation

Modeling

Mission & Strategy

Business Processes

IT Applications

IT Architecture & Frameworks

Kno

wle

dge

Man

agem

ent

Conceptual Design


► Business Process Reengineering

► Business Process Management and SOA

► Process-oriented implementation of Business Software

► Governance, Risk and Compliance Management

► Managed Services and ITIL

► Business Process Outsourcing

Typical Fields of Application Change Processes in Businesses

February 15, 2011


► AvailabilityIn addition to real enterprise tools a fully functional freeware version is always available in the current release. Multilingualism of tools and models.

► Simplicity and CollaborationSimple operation and support for collaborative modeling and simulation. Keyword: Social BPM.

► Systematic Business Process EngineeringIn practice proven methods-based proceeding with full tool support.

► Consulting- and Solution CompetenceHorus Business Alliance ensures for consulting- and solution competence in many fields of application, industries and regions.

► Scientifically establishedHorus Endeavor Partners guarantee for a scientifically established conceptual basis of method and tools.

Knowledge from Business CommunitiesSuccess Factors at a Glance

February 15, 2011


Knowledge from Business CommunitiesMore Information (coming soon in English)

February 15, 2011

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Horus software GmbHPforzheimer Str. 16076275 Ettlingen (Karlsruhe Technology Region)Germany

Phone +49 7243 2179 0Fax +49 7243 2179 99

Email:Web: www.horus.biz

© 2011 Horus software GmbH

Contact

February 15, 2011

info(at)horus.biz