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Instruction Manual & Job Code Guide SNEF SALARY SURVEY 2021

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Page 1: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Instruction Manual & Job Code Guide

SNEF SALARY SURVEY 2021

Page 2: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

FOR MORE INFORMATION SNEF Salary Survey 2021

To participate in SNEF Salary Survey 2021, please email [email protected] for the survey package comprising:

• Salary Data Collection Toolkit* • Step-by-Step Guide

*We also accept completed surveys sent to other HR consultancy firms such as Mercer, Aon, Towers Willis, and Korn Ferry. Drop us an email and we will adapt your submission to the SNEF Salary Survey template accordingly.

Quick Links for More Information on SNEF Salary Survey 2021:

Scan the QR

code to download

Or visit:

Full Suite of Benefits for Participants

(SS21 Special Edition)

http://www.snef.org.sg/publication/Unlock.pdf

Quick Step-by-Step

Guide

http://www.snef.org.sg/publication/SS21Guide.pdf

Complete Step-by-Step

Guide

http://www.snef.org.sg/publication/SS21JD.pdf

For hardcopy of the above guides, drop us an email at [email protected]

Singapore National Employers Federation Centre for Labour Information and Analytics | Email: [email protected] | Hotline: 6290 7695 60 Paya Lebar Road, #13-45 Paya Lebar Square, Singapore 409051 | www.snef.org.sg

Page 3: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Contents

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide i

CONTENTS

List of Illustrations ........................................................................................................................................... iii

Before You Begin ............................................................................................................................................. iv

Reasons To Participate................................................................................................................................. iv

SNEF Collation of Selected Allowances ...................................................................................................... v

Complimentary Excel Toolkit ..................................................................................................................... v

Free Seat for Survey Participants .............................................................................................................. vi

Participation Process ................................................................................................................................... vi

Coverage of this Survey .............................................................................................................................. vii

System Requirements ................................................................................................................................. vii

What’s New in Salary Survey 2021 ............................................................................................................. viii

Organisational Profile ...................................................................................................................................... ix

Industry Classification ................................................................................................................................... x

Data Collection .............................................................................................................................................. xiv

α Zone - General Information on Employees and Job Positions .................................................................. xiv

λ Zone - Monthly Salary Information.......................................................................................................... xix

Preparation for Submission ............................................................................................................................ xx

Submitting the Survey Securely (Optional) .................................................................................................. xx

Illustration Guide on Using Job Grade ............................................................................................................ xxi

Accounts & Finance .......................................................................................................................................... 1

Administration & Office Support ....................................................................................................................... 2

Amusement, Club & Recreation ........................................................................................................................ 3

Banking, Finance & Insurance ........................................................................................................................... 4

Business, Legal & Property Services .................................................................................................................. 1

Construction .................................................................................................................................................... 2

Customer Service & Support ............................................................................................................................. 3

Engineering ...................................................................................................................................................... 4

Healthcare & Social Services ............................................................................................................................. 9

Hospitality & Restaurants ............................................................................................................................... 11

Page 4: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Contents

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide ii

Human Resources........................................................................................................................................... 12

Information Communications & Technology ................................................................................................... 13

Logistics, Supply Chain & Warehousing ........................................................................................................... 15

Marketing & Corporate Communications ........................................................................................................ 16

Chemical & Pharmaceutical ............................................................................................................................ 17

Print & Media ................................................................................................................................................. 18

Procurement .................................................................................................................................................. 19

Manufacturing & Production .......................................................................................................................... 20

Research & Development ............................................................................................................................... 21

Retail.............................................................................................................................................................. 22

Environment, Health, Safety & Security .......................................................................................................... 23

Sales .............................................................................................................................................................. 24

Senior Management ....................................................................................................................................... 25

Technicians .................................................................................................................................................... 26

Transport ....................................................................................................................................................... 27

Operations & Quality Assurance ..................................................................................................................... 28

Page 5: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Contents

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide iii

LIST OF ILLUSTRATIONS

Illustration 1: Accounts & Finance ..................................................................................................................xxii

Illustration 2: Administration & Office Support ..............................................................................................xxii

Illustration 3: Construction ........................................................................................................................... xxiii

Illustration 4: Customer Service & Support ................................................................................................... xxiii

Illustration 5: Engineering & Technicians ...................................................................................................... xxiv

Illustration 6: Human Resources ................................................................................................................... xxiv

Illustration 7: Healthcare & Social Services .....................................................................................................xxv

Illustration 8: Hospitality & Tourism .............................................................................................................. xxvi

Illustration 9: Restaurants............................................................................................................................ xxvii

Illustration 10: Information Communications & Technology ........................................................................ xxviii

Illustration 11: Marketing & Corporate Communications .............................................................................. xxix

Illustration 12: Retail .................................................................................................................................... xxix

Illustration 13: Sales ...................................................................................................................................... xxx

Illustration 14: Operations & Quality Assurance ............................................................................................. xxx

Page 6: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Before You Begin

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide iv

BEFORE YOU BEGIN

REASONS TO PARTICIPATE

image: Flaticon.com

For more information on the full suite of benefits for participants, please visit: http://www.snef.org.sg/publication/Unlock.pdf

•The comprehensive SNEF Salary Information is presented by• Industry for you to determine the market competitveness within your own

industry.• Job grade easily determined by the level of responsibility, complexity, skills

& knowledge, and autonomy of the job. Providing accurate depiction of the job size and job value .• Years in current role providing a benchmark for both new promotion and

senior employee.• Employment size allows you to design a compensation package that meets

employee needs and is competitve with other companies of similar size.•Annual sales turnover offers an additonal benchmark depending on

company's scale.•New and future jobs added that is aligned with the National SkillsFuture

Framework. Providing a wider and relevant coverage of job positions in the changing landscape.

Coverage of the SNEF Salary Information 2021

•Participants of the survey will enjoy up to 43% savings. There will also be an additional 10% discount for submission before 5th February 2021.•Participants will also receive an additional 20% discount for the purchase of

publication titled "SNEF Information on Employee Benefits and HR Metrics During COVID-19". Find out more about the report here!

Lower Price for Participants

•Complimentary SNEF Collation of Selected Allowances Comprehensive guide compiled through the collation of allowances published in collective agreements effective in the year of 2020. This guide is complimentary to all participants of the SNEF Salary Survey 2021. •Complimentary excel toolkit for benchmarking upon purchase of SNEF Salary

Information 2021. Available for participants at no additional costs. •One complimentary seat to sharing sessions of various HR/IR topics with

every participation. Click here to view the various sharing session available.

SNEF Salary Information 2021 (Special Edition - For Participants)

•Market pricing (up to 3 jobs based on 2018, 2019 data) and other information services will be made available for participants.•Free support for market benchmarking using SNEF Salary Information.

Full Suite of Services Free for Participants Only

•Simple template to make participation easy. •Salary Submission can be made based on what was submitted to other

consultancy houses such as Mercer, Towers Willis or Korn Ferry.

Easy Completion

The comprehensive SNEF Salary Information is presented by • Industry for you to determine the market competitiveness within your own industry. • Job grade easily determined by the level of responsibility, complexity, skills &

knowledge, and autonomy of the job. Providing accurate depiction of the job size and job value.

• Years in current role providing a benchmark for both new promotion and senior employee.

• Employment size allows you to design a compensation package that meets employee needs and is competitive with other companies of similar size.

• Annual sales turnover offers an additional benchmark depending on company's scale.

New and future jobs added that is aligned with the National SkillsFuture Framework. Providing a wider and relevant coverage of job positions in the changing landscape.

Participants of the survey will enjoy up to 43% savings. There will also be an additional 10% discount for submission before 5th February 2021. Participants will also receive an additional 20% discount for the purchase of publication titled "SNEF Information on Employee Benefits and HR Metrics During COVID-19".

Complimentary SNEF Collation of Selected Allowances Comprehensive guide compiled through the collation of allowances published in collective agreements effective in the year of 2020 complimentary to all participants of the SNEF Salary Survey 2021. Complimentary excel toolkit for benchmarking upon purchase of SNEF Salary Information 2021. Available to participants at no additional costs. One complimentary seat to a wide range of sharing sessions on various HR/IR topics with every participation. Click here to view the various sharing sessions available.

Market pricing (up to 3 jobs based on 2018, 2019 data) and other information services will be made available for participants. Free support for market benchmarking using SNEF Salary Information.

Simple template to make participation easy. Salary Submission can be made based on what was submitted to other consultancy houses such as Mercer, Towers Willis or Korn Ferry.

Page 7: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Before You Begin

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide v

SNEF COLLATION OF SELECTED ALLOWANCES

Comprehensive guide on the various allowances provided across industries.

This guide is compiled through the collation of allowances published in collective agreements effective in the year of 2020. This guide is complimentary to all participants of the SNEF Salary Survey 2021. The guide will be released upon the closing of the SNEF Salary Survey 2021 in May 2021.

COMPLIMENTARY EXCEL TOOLKIT

Complimentary excel toolkit for benchmarking upon purchase of SNEF Salary Information 2021. Available to participants at no additional costs.

Get the information you need quickly, with clear,

simple navigation functions. Simultaneously compare data across industries

and generate custom charts, graphs and reports at a click of a button.

Page 8: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Before You Begin

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide vi

FREE SEAT FOR SURVEY PARTICIPANTS

Survey participants may choose from a wide range of sharing session for the complimentary seat. Please ensure that the survey form has been submitted before the month of the sharing session. Do note that the sessions are subjected to changes. CLIA will contact you to confirm your complimentary seat.

PARTICIPATION PROCESS

* Submit your data by 5 February 2021 to enjoy additional 10% Early Participation discount

Fill in Required Data Submit Data

Compile Data and Perform

Cleaning and Analysis

Publish Salary Information

2021Est Release: May 2021

Participant’s Responsibility SNEF’s Responsibility

JANUARY

Mental Well-Being and HR Practices in The New Normal

MARCH

Training, Re-employment and Job Redesign: Grants, Policies and Practices

FEBRUARY

Salary, Benefits, Allowances and Bonuses: Updates for 2021

APRIL

Working with Unions: Industrial Relations & Collective Bargaining

MAY

COVID-19 Updates for Sustainable Businesses: Advisory and Practices

Presents mental well-being practices and the resources available for self-help Megatrends on job

redesign, redeployment, skills upgrading and skills conversion

Information on compensation and benefits matters in 2021 Treatment of

statutory leaves and the new size and shape of firms post COVID-19

Review of training plans and examine skills required for new tasks post COVID-19 Re-think about

retirement and re-employment policies and practices Introduction of new

national grant

Updates on advisories explained Optimise manpower

policies and practices Special emphasis on

teleworking, performance management, productivity and business continuity

Sharing by experienced HR leaders on their practices in industrial relations & collective bargaining and how their company have responded to COVID-19 thus far

Page 9: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Before You Begin

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide vii

COVERAGE OF THIS SURVEY

SYSTEM REQUIREMENTS

• To complete the survey, you would need Microsoft Excel 2007 and above. • For Excel versions before Microsoft Office 2007, email us at [email protected] for the

compatible version of the survey form.

1. All full-time local employees (e.g. work 35 hours or more per week)2. Foreign employees can be included if:Their salaries are under the same salary structure as local(e.g. non-expatriate terms)

Page 10: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Before You Begin

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide viii

WHAT’S NEW IN SALARY SURVEY 2021

We added another 31 new jobs to align with SkillsFramework. In total, there are close to 1000 jobs within different job families and/or industries.

Some of the new jobs are as follow:

Job Position Job Code BUILDING INFORMATION MODELLING (BIM) COORDINATOR E006040 CLINICAL SPECIALIST E009116 MOBILE APPLICATION DEVELOPER E012075 APPLICATION SUPPORT ANALYST E012076 DEVOPS ENGINEER E012077 E-COMMERCE BUSINESS EXECUTIVE E012078 INFRASTRUCTURE DIRECTOR E012079 SYSOPS ENGINEER E012080 BUSINESS INTELLIGENCE DIRECTOR E012081 CHIEF DIGITAL OFFICER E012082 CYBER RISK MANAGER E012083 IT CONSULTANT E012084 INCIDENT INVESTIGATOR E012085 IT AUDITOR E012086 OERATIONS SPECIALIST E013037 LOGISTICS DATA SPECIALIST E013041 KEY ACCOUNT EXECUTIVE E013042 LOGISTICS CONTRACT MANAGER E013043 VERTICAL PRODUCT MANAGER E013044 FREIGHT INSPECTOR NE013038 DIGITAL MARKETING SPECIALIST E014031 CREATIVE MANAGER E014032 MARKET DATA ANALYST E014033 CHIEF RESEARCH AND DEVELOPMENT OFFICER E019022 RESEARCH AND DEVELOPMENT CHEF E019023 WORKPLACE SAFETY AND HEALTH AUDITOR E021024 LEAD WORKPLACE SAFETY AND HEALTH AUDITOR E021025 OCCUPATIONAL HYGIENE OFFICER E021026 OCCUPATIONAL HYGIENIST E021027 WORKPLACE SAFETY AND HEALTH SUPERVISOR NE021028 FINANCE DIRECTOR E023022

Page 11: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Organisational Profile

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide ix

ORGANISATIONAL PROFILE

Please click the ‘Org Profile’ tab to fill in your Organisational Information and contact information.

NOTE

• If your organisation has subsidiaries in different types of business, please participate under different entities for better survey findings.

INDUSTRY

Please select the most appropriate industry using the dropdown box. Detailed Industry Classification is provided on the next page. You may also refer to the ‘IndustryClassification’ tab within the excel file for the detailed description.

Page 12: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Organisational Profile

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide x

INDUSTRY CLASSIFICATION

Cluster Industry Descriptions Aviation Aerospace • Manufacture of air transport equipment;

• Repairing and servicing aircraft Air Transport • Transport of passengers or freight by air

Real Estate & Building Services

Architectural & Engineering Services

• Architectural and engineering activities; • Land surveying activities

Construction

Real Estate • Real estate developers; • Real estate management; • Real estate activities with own or leased property not

elsewhere classified Chemical Chemical

Manufacturing • Manufacturing of basic and industrial chemicals; • Manufacture of paint; • Manufacture of cleaning agents and pesticides; • Manufacture of other chemical products not elsewhere

classified Chemical Trading • Wholesale of chemical and chemical products;

• Wholesale of rubber & plastic commodities Rubber & Plastic Manufacturing

• Manufacture of tyres and tubes; • Processing of natural rubber; • Manufacture of other rubber products; • Manufacture of Household ware and utensils; • Manufacture of plastic bottles, boxes and containers;

Manufacture of plastic pipes and tubes; • Manufacture of plastic precision engineering parts;

Manufacture of other plastic products Electronics Electronics Trading • Wholesale of telecommunications devices;

• Wholesale of electronic appliances; • Wholesale of Computer and accessories; • Wholesale of other consumer and office products • Wholesale of electronic component;

Electronics Manufacturing

• Manufacture of semiconductor devices; • Manufacture of electronic components and boards; • Manufacture of computer and peripheral equipment; • Manufacture of Communications equipment; • Manufacture of consumer electronics; • Manufacture of electric motors and generators; • Manufacture of electricity distribution & control apparatus; • Manufacture of insulated wire and cable; • Manufacture of primary & secondary batteries; • Manufacture of electronic products not elsewhere classified

Energy & Utilities

Oil & Gas Technical Services

• Oil & Gas engineering services

Petroleum & Petrochemicals

• Manufacture of petrochemicals and petrochemical products; • Storage of petrochemicals & petrochemical products

Utilities • Production and distribution of electricity; Collection, purification and distribution of water

Farms & Fisheries

Farms & Fisheries • Agriculture activities; • Animal and animal production; • Fish farms and fishing activities; • Wholesale of agricultural raw materials and live animals;

Finance Banking • Full banks; • Wholesale banks; • Offshore banks; • Merchant banks

Page 13: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Organisational Profile

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xi

Cluster Industry Descriptions Financial Services • Primary dealers in government securities;

• Finance companies; • Credit agencies not elsewhere classified; Brokers; • Other investment companies, financial institutions & financial

services not elsewhere classified Insurance • Insurance services

Food & Beverage

Food & Beverage Manufacturing

• Manufacture of Food • Manufacture of Beverage

Food & Beverage Services

• Retail of food & beverage; • Bistro and Cafeteria; • Coffee shops and food courts; • Fast-food restaurants; • Food Catering; • Restaurants; • Other Food and Beverage outlets not classified elsewhere

General & Support Services

Environment Management Services

• Cleaning services; • Sewage and refuse disposal and sanitation; • Recycling; • Pest control services

Other Services • Non-manufacturing activities not elsewhere classified Personal & Household Services

• Photography & video recording services; • Repair of consumer goods; • Laundry services; • Other personal and household services

Security • Auxiliary police; • Security services

General Manufacturing

Non-Metallic Products

• Manufacture of pottery, china and earthware; • Manufacture of glass and glass products; • Manufacture of structure clay products, cement, structural

cement and concrete products; • Manufacture of non-metallic minerals products not elsewhere

classified Other Manufacturing • Manufacture of Textile;

• Manufacture of wearing apparel; • Manufacture of leather and products of leather and leather

substitutes and fur; • Manufacture of footwear dressing & dyeing of fur; • Manufacturing industries not elsewhere classified

Paper & Print • Manufacture of Paper and Paper Products; Printing and reproduction of recorded media

Hospitality & Tourism

Amusement & Recreation

• Botanical and zoological gardens and parks; • Amusement parks, disco, KTV lounge, game arcades horse

racing & other betting activities; • Country clubs, sports clubs, fitness centres and other sports

facilities; • Theatrical producers and entertainment services; • Amusement and recreational services not elsewhere

classified Hospitality • Hotels, lodging and boarding housing;

• Meeting, Incentive, conventions & exhibitions activities; • Service apartments

Travel Agencies

Information & Communications

Information Technology

• Consultancy on type and configuration of hardware and/or software;

• Customised development of IT applications or software; • Provision of data processing, hosting and storage; • Other IT related services, Digital animation and games

development Telecommunications & Media

• Motion picture production, distribution and allied services; • Mass Media; • Telecommunications

Page 14: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Organisational Profile

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xii

Cluster Industry Descriptions Maritime Marine & Offshore

Engineering • Manufacture of sea transport equipment; • Manufacture of offshore rigs, machinery and equipment; • Shipbuilding & repairing

Sea Transport • Transport of passenger or freight overseas & coastwise; • Inland water transport

Metal & Precision Engineering

Fabricated Metal • Basic metal and steel industries; • Non-ferrous metal basic industries; • Manufacture of fabricated metal products

Metal Trading • Wholesale of metal & fabricated metal products Precision Engineering

• Manufacture of engine and turbine (non-aircraft and non-vehicle);

• Manufacture of pumps, compressors, taps and valves; • Manufacture of bearings and gears; • Manufacture and repair of machines and tools; • Manufacture of semiconductor-related equipment; • Manufacture of instrumentation equipment, photographic and

optical goods (including professional, scientific measuring and controlling equipment);

• Manufacture of other machinery and equipment Pharmaceutical & Health Science

Life Science • Research & Development in life science Medical Technology • Manufacture of medical instrument and equipment;

• Wholesale of medical instrument and equipment Pharmaceutical & Biological Products

• Manufacture of pharmaceutical and biological intermediates and fine chemicals for human use and/or veterinary use;

• Manufacture of pharmaceutical and biological products for human use and/or veterinary use

Professional Services

Business Services • Accounting, auditing and book keeping services, • Legal services; • Business services (advertising, employment, etc); • Management services

Technical Services • Industrial design, technical testing and analysis services; • Research & development (electronics and engineering)

Retail Trade Automotive • Wholesale and retail of motor vehicles Retail (Fashion & Cosmetics)

• Clothing, footwear and leather goods; • Pharmaceutical, cosmetics and toiletries; • Jewellery and watches; • Fashion accessories

Retail (Large store & Household)

• Departmental stores; • Supermarket and hyper-marts; • Furniture, household goods and appliances; • Provision and sundry shops

Retail (Lifestyle & Hobbies)

• Musical Instruments, albums and recorded discs; • Toys, hobbies and games; • Books and stationery; • Telecommunications, office apparatus, Computer and

accessories; • Other retail outlets not elsewhere classified

Social & Community Services

Education • Education institutions; • Training institutions; • Libraries, museums and cultural services

Healthcare • Medical and health services; • Veterinary activities; • Biomedical and life sciences

Social & Community Services

• Social, community & related services, • Business, professional and labour associations, • Activities of membership organisations

Page 15: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Organisational Profile

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xiii

Cluster Industry Descriptions Transport & Logistics

Automotive Services • Repair and servicing (including inspection) of vehicles Repair; Manufacture of land transport equipment;

• Repair and servicing land transport equipment; • Car renting; • Sale of spare parts and accessories for motor vehicles; • Petrol service stations

Land Transportation Services

• Bus services; • Driving centres; • Taxi services; • Train services

Logistics, Supply Chain & Warehousing

• Forwarding, storage and warehousing; • Supporting services to air, land & sea transport; • Postal and courier services

Wholesale Trade Consumer Durable Goods

• Wholesale of non-electronics consumer durable products

Fast-moving Consumer Goods

• Wholesale of fast-moving consumer products

Industrial Products • Wholesale of industrial machinery and equipment; • Wholesale of construction materials and supplies; • Wholesale of construction machinery and equipment; • Wholesale of other industrial, construction and related

machinery and equipment

Page 16: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xiv

DATA COLLECTION

α ZONE - GENERAL INFORMATION ON EMPLOYEES AND JOB POSITIONS

All information required is as at 1 January 2021 unless otherwise specified.

α0 EMPLOYEEID (OPTIONAL)

This is an optional column that helps survey respondents to identify corresponding employees and can be useful for future participation.

The EmployeeID could be:

NRIC/FIN Number Staff Pass Number Any Other Form Of Identification That Your Company Has

S1234567A E2001003 AH HUAT S7654321B E1976254 AHMAD G2000534C E2014078 ALI

α1 SNEF REFERENCE

No input is required.

α2 DESIGNATION

This refers to the job title of an employee in your company. This may not correspond to the job title used in SNEF Salary Survey 2021.

Page 17: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xv

α3 JOB CODE

Please refer to ‘Job Code Ref’ tab in the excel file to access the list of Job Codes. Find a job code that best matches an employee’s job scope.

Do note that the matching should be on the basis of the employee’s job scope rather than his/her job title.

TIPS FOR MATCHING JOB CODES

• The job descriptions are categorised into 26 job functions/families to make it easier tolocate the job positions.

• Use filters to search by key words. Some job positions may have other common names.• Job description may not be a 100% match to the incumbent. A good match would be 70%

to 80% of the job description.• If you are unable to find a suitable match, kindly provide us with the relevant job

descriptions. We may assist you in matching and/or include the job position in our futuresurveys.

• You may also download the job descriptions in PDF format at http://www.snef.org.sg/publication/SS21JD.pdf

α4 SNEF JOB POSITION

No input is required as this column is self-populated after entry of α3. This column returns the job title in SNEF Salary Survey based on your input in α3. Use α4 as a quick check that you have matched your employees to the correct Job Code. Job Codes that are not found in SNEF Salary Survey will be flagged and shaded red.

Page 18: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xvi

α5 JOB GRADE

To fill up the Job Grade, access the drop down list and select the appropriate Job Grade number ranging from Grade 1 (Senior Management) to Grade 19 (Manual Worker).

Refer to “Job Grade Structure” tab in the Excel file and match your employees to the appropriate Job Grade based on four areas:

1. Level of Responsibility 2. Job Complexity 3. Skills and Knowledge 4. Level of Autonomy

A list of suggested job grades for key positions can be found in Illustration Guide on Using Job Grade.

Page 19: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

Job Grade Structure Table Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xvii

Responsibility Complexity Skills & Knowledge Autonomy Management Professional Non-Executive Job

Grade Top Management

Senior Management

Management and Executive Specialist Administration and

Service Production

and Technical

Accountable for organisation or significant areas of work

Very Complex

Employ advanced skills to lead and integrate work of different business functions and solve critical problems Chart

direction and strategy

Group CEO Grade 1

CEO, ED, MD Grade 2

Need to inspire and influence COO /CFO / CHRO /CIO

/GM

Senior Division Head /Senior

Group Director /EVP

Grade 3

Accountable for achieving objectives Complex

Select and apply a wide range of cognitive and technical skills to perform complex work activities.

Provide leadership to achieve objectives

Division Head

/ Group Director /SVP

Senior Department

Head

Expert Grade 4

Manage and drive complex work activities and solve unpredictable problems in specialised field or cross-functional area

Principal Grade 5

Need to communicate and influence

Deputy Division Head /Director/ VP

Master

Grade 6 Develop and drive work programmes and ideas

Accountable for performance of others

Slightly Complex

Select and apply a range of cognitive and technical skills to perform slightly complex work activities

Exercise judgment

Deputy Director / VP Department

Head

Grade 7

Manage work activities which may be unpredictable Assistant

Director / AVP Lead Grade 8

Work under broad direction Need to communicate and influence Managerial /

AVP

Deputy Department

Head Senior Grade 9

Facilitate the implementation of ideas

Accountable for a broader set of assigned tasks

Non-routine

Apply relevant procedural and conceptual knowledge and skills to perform differentiated work activities and manage changes Discretion to

respond to common issues

Senior Executive Specialist

Grade 10

May be accountable for performance of others Need to communicate for understanding Entry /

Executive Entry Grade

11 Work under general supervision

Able to collaborate with others to identify value-adding opportunities Entry /Junior

Executive Senior Associate

/Senior Supervisor

Master Technician

/Senior Supervisor

Grade 12

Accountable for assigned tasks or/and a broader set of assigned tasks

Less Routine

Apply basic cognitive and technical skills to carry out defined tasks and to solve routine problems using simple procedures and tools

Some discretion

Senior Associate

Grade 13

May be accountable for performance of others for specific tasks

Average communication required Associate Associate /Supervisor

Senior Technician /Supervisor

Grade 14

Work under some supervision Present ideas and improve work Entry

Associate Entry Associate / Junior Supervisor Technician

/Junior Supervisor

Grade 15

Accountable for assigned tasks or/and performance of others for specific tasks

Routine

Apply basic skills to carry out routine or defined tasks

Minimum discretion

Senior Clerical/ Senior Service Staff

Grade 16

Clerical/ Service Staff Production Staff Grade

17 Work under direct supervision Basic communication required

Entry Clerical/ Junior Service Staff

Entry Production Staff

Grade 18

Manual Grade 19

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Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xviii

α6 NUMBER OF YEARS IN CURRENT CAPACITY

Kindly provide the number of years this employee has been in this job role.

To fill up the number of years in current capacity, please select the appropriate range of years from the dropdown box.

Number of Years in Current Capacity

Less than 2 years

2 to less than 5 years

5 to less than 8 years

8 to less than 10 years

10 years or more

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Data Collection

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xix

λ ZONE - MONTHLY SALARY INFORMATION

All information required is as at 1 Jan 2021 unless otherwise specified.

Column Column Name Definitions

λ1 Monthly Basic Salary The monthly basic salary of the incumbent as at 1 January 2021. This is before the deduction of employee's CPF contributions, personal income tax and loan repayments. It excludes overtime payments, bonuses, commissions, allowances, employer's CPF contributions, other monetary payments and payment-in-kind.

λ2 Monthly Fixed Allowance Refers to regular payments such as Transport, Attendance, Laundry, and Meal.

λ3 Monthly Gross Salary This refers to the incumbent's monthly salary before the deduction of employee's CPF contributions, personal income tax and loan repayments. It includes allowances, overtime payment and commission/incentives. It excludes bonus, any gain from share options/incentives.

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Preparation for Submission

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xx

PREPARATION FOR SUBMISSION

SUBMITTING THE SURVEY SECURELY (OPTIONAL)

Please save a fresh copy of the completed survey form without the column α0 (EmployeeID).

To include a password to the file, click File > Info > Protect Workbook

Click Encrypt with Password.

Key in your preferred password and save the file in ‘Excel Workbook’ format.

Key in your company name as filename. Email the file to us at [email protected] You may send the password in a separate email or call us at 6290 7695 to provide it.

Thank You for Your Support!

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxi

ILLUSTRATION GUIDE ON USING JOB GRADE

The Job Grade System helps employers to benchmark more accurately based on the level of responsibilities, complexity of duties, skills & knowledge required and level of autonomy of the job positions. The illustrations that follow serve only as a guide for survey respondents as different companies would have different organisational structure.

Job Grade Examples 1 Group CEO 2 CEO, Executive Director, Managing Director 3 COO, CFO, CHRO, CIO, General Manager, Executive Vice President

4 -5 Division Head, Group Director, Senior Vice President 6 Deputy Division Director, Director, Vice President 7 Deputy Director, Vice President 8 Assistant Director, Assistant Vice President 9 Managerial, Assistant Vice President

10 Senior Executive 11-12 Executive 13-14 Senior Associate, Senior Supervisor

Associate, Supervisor 15-16 Technician, Entry Associate, Junior Supervisor, Senior Clerical, Senior Service Staff 17-18 Clerical Staff, Production Staff

Entry Clerical Staff, Junior Service Staff, Entry Production Staff 19 Manual

TIPS ON USING JOB GRADE

1. Start with the highest job position in your organisation and go down the job grades with reference to your organisational structure.

2. Refer to the level of responsibility, job complexity, skills & knowledge and level of autonomy as guides on which job grade is the most suitable.

3. The number of job grades in the SNEF Salary Survey may not match your organisational structure. For example:

Scenario Possible Solutions More grades than SNEF Salary Survey’s Job Grades

Map more than one grade in your organisational structure to each Job Grade in the SNEF Salary Survey

Fewer grades than SNEF Salary Survey’s Job Grades

Match to the appropriate Job Grade based on these four areas: Responsibility, Complexity, Skills & Knowledge and Autonomy. It is acceptable to not use all 19 Job Grades.

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxii

Illustration 1: Accounts & Finance

Suggested Job Grade ACCOUNTS & FINANCE Grade 3 Chief Financial Officer Grade 3-6 Chief Accountant/Financial Controller

Grade 6-9 Accountant Cost Accountant Cost Analyst Finance Analyst

Accounting Manager Finance Manager

Grade 10-12 Accounts Executive

Grade 12-15 Assistant Accountant Accounts Supervisor

Grade 16-18 Accounts Assistant Bookkeeper Billing Clerk

Illustration 2: Administration & Office Support

Suggested Job Grade ADMINISTRATIONS & OFFICE SUPPORT

Grade 6-9 Administrations Manager Office Manager

Grade 10-12 Administrations Executive

Grade 12-15 Administrations Supervisor Administrations Assistant

Grade 16-18

Clerk Receptionist Office Boy General Worker

Grade 18-19 Cleaner Tea Lady

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxiii

Illustration 3: Construction

Suggested Job Grade CONSTRUCTION Grade 4-6 Construction Manager

Project Manager (Construction)

Grade 6-9 Building Information Modelling (BIM) Manager

Grade 10-12 Construction Superintendent Site Supervisor

Building Information Modelling (BIM) Executive Design Engineer (Construction) Project Engineer (Construction) Quantity Surveyor Site Engineer

Grade 13-15

Grade 16-18

Crane Operator Excavating Machine Operator Civil Engineering Technician Draughtsman Quantity Surveying Technician Fitter Welder

Grade 19 Construction Labourer Illustration 4: Customer Service & Support

Suggested Job Grade CUSTOMER SERVICE & SUPPORT

Grade 6-9 Call Centre Manager Customer Service Manager Technical Support Manager

Grade 10-12 Call Centre Officer Customer Service Executive Technical Support Engineer

Grade 13-18

Customer Service Assistant Customer Service Officer Helpdesk Officer Technical Support Officer

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxiv

Illustration 5: Engineering & Technicians

Suggested Job Grade ENGINEERING & TECHNICIANS

Grade 3-5 Chief Engineer Engineering Director

Grade 6-9 Engineering Manager

Grade 6-11

CAD Engineer Civil Engineer Design Engineer Electrical & Mechanical Engineer Electrical/Electronics Engineer Manufacturing Engineer

Mechanical Engineer Process Engineer Project Engineer Sales Engineer Test Engineer

Note: Master Mechanical Engineer could be same grade as a Mechanical Engineering Manager

Grade 12-18

Assistant Engineer Cad Drafter Engineering Assistant Electrical/Electronics Technician

Instrumentation Technician Maintenance Technician Mechanical Engineering Technician Process Technician

Illustration 6: Human Resources

Suggested Job Grade HUMAN RESOURCES Grade 3 Chief Human Resources Officer Grade 3-6 Human Resources Director

Grade 6-9

Human Resources Manager Compensation and Benefits Manager Human Resources Information Systems Manager Talent Management Manager Training and Development Manager

Grade 10-12

Human Resources Executive Human Resources Generalist Benefits Analyst Compensation Specialist Human Resources Information Systems Analyst Talent Management Executive Training and Development Executive

Grade 13-15 Human Resources Assistant Training Coordinator

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxv

Illustration 7: Healthcare & Social Services

Suggested Job Grade HEALTHCARE & SOCIAL SERVICES

Grade 3-6 Director Of Nursing Medical Record Director

Grade 6-9 Nursing Manager

Audiologist Cardiologist Dietician Occupational Therapist Orthoptist Pharmacist Pharmacy Manager Physiotherapist Psychologist Radiation Therapist Radiographer Respiratory Therapist Speech Therapist Social Worker

Medical Record Manager Patient Relations Manager

Grade 7-9 Advanced Practice Nurse Nurse (Clinician) Nurse (Educator) Nurse (Staff)

Grade 10-12 Medical Record Executive

Grade 12-16 Nurse (Enrolled)

Pharmacy Assistant Social Service Assistant Social Work Assistant Therapy Assistant

Admissions Office Assistant Clinical Coder Medical Record Officer Patient Service Assistant

Grade 17-18 Healthcare Assistant Healthcare Attendant

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxvi

Illustration 8: Hospitality & Tourism

Suggested Job Grade HOSPITALITY & TOURISM Grade 3 Chief Operating Officer Grade 4-6 Director Of Rooms Division

Grade 7-9 Duty Manager Front Office Manager Housekeeping

Manager Laundry Manager Room Service Manager

Attractions Manager Membership Relations Manager Sports and Recreation Manager

Grade 10-12

Chief Concierge Chief Steward Front Office Executive Head Butler

Jackpot Executive Membership Relations Executive Resort Executive Sports and Recreation Executive

Grade 12-13 Bell Captain Butler Supervisor Housekeeping Supervisor Laundry Supervisor

Grade 14-15 Butler Concierge Front Office Assistant Housekeeping Coordinator Laundry Operator Jackpot Assistant Jackpot Officer Membership Relations Assistant Resort Assistant Sports And Recreation Assistant

Grade 16

Grade 17-18

Bellhop Doorman Housekeeping Assistant Room Service Server Linen Attendant Facilities Attendant

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxvii

Illustration 9: Restaurants

Suggested Job Grade RESTAURANTS

Grade 4-6 Food and Beverage Director

Grade 6-9

Executive Chef Head Chef Food and Beverage Manager Restaurant Manager

Grade 10-12 Food and Beverage Executive Sous Chef

Grade 12-15

Food and Beverage Supervisor Junior Sous Chef Restaurant Captain Restaurant Supervisor

Grade 16-17

Barista Bartender Chef-De-Partie Food and Beverage Assistant Waiter

Grade 17-18

Commis Cook Dishwasher Kitchen Steward Service Crew

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxviii

Illustration 10: Information Communications & Technology

Suggested Job Grade INFORMATION COMMUNICATIONS & TECHNOLOGY

Grade 3 Chief Information Officer Chief Information Security Officer Chief Technology Officer

Grade 3-6 IT Director

Grade 6-9

Applications Manager Data Processing Manager IT Manager IT Security Manager Network Manager Systems Analysis Manager

Grade 8-12

Applications Engineer Applications Programmer Cloud Engineer Data Scientist Database Administrator IT Executive IT Security Analyst Network Administrator Network Designer Network Engineer Software Engineer Systems Administrator Systems Analyst Systems Engineer User Interface Designer Web Designer

Grade 13-15 Network Technician Systems Technician

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxix

Illustration 11: Marketing & Corporate Communications

Suggested Job Grade MARKETING & CORPORATE COMMUNICATIONS

Grade 3-6 Corporate Communications Director Marketing Director

Grade 6-9

Corporate Communications Manager Direct Marketing Manager Marketing Communications Manager Marketing Manager Product/Brand Manager Social Media Manager

Grade 10-12

Corporate Communications Executive Marketing Communications Executive Marketing Executive Market Research Analyst Market Research Executive Product/Brand Executive Social Media Executive

Grade 13-18

Corporate Communications Assistant Marketing Assistant Marketing Coordinator

Illustration 12: Retail

Suggested Job Grade RETAIL

Grade 6-9 Merchandising Manager Retail Manager Visual Merchandising Manager

Grade 10-12 Merchandiser Retail Executive Visual Merchandising Executive

Grade 12-15 Retail Supervisor Assistant Merchandiser

Grade 16-18 Retail Associate Retail Assistant

Grade 19 Cashier

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Illustration Guide on Using Job Grade

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide xxx

Illustration 13: Sales

Suggested Job Grade SALES

Grade 3-6 Business Development Director Sales Director

Grade 6-9

Account Manager Business Development Manager Regional Sales Manager Sales Manager (Non-Technical) Sales Manager (Technical)

Grade 10-12

Account Executive Business Development Executive Business Intelligence Analyst Non-Technical Sales Executive Sales Executive (Indoor) Technical Sales Executive

Grade 13-18

Sales Supervisor Sales Assistant Sales Coordinator Sales Representative

Illustration 14: Operations & Quality Assurance

Suggested Job Grade OPERATIONS & QUALITY ASSURANCE

Grade 3-6 Operations Director Plant Manager Production Manager

Grade 6-9 Operations Manager Quality Assurance Manager Quality Management Manager

Grade 10-12

Operations Executive Operations Planner Operations Research Analyst Quality Assurance Engineer Quality Management Executive

Grade 13-18

Operations Supervisor Operations Assistant Quality Assurance Inspector Quality Assurance Technician

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 1

Accounts & Finance Job Position Job Code ACCOUNTANT E001001 ACCOUNTANT (TAX) E001002 ACCOUNTING MANAGER E001003 ACCOUNTS ASSISTANT NE001004 ACCOUNTS EXECUTIVE E001005 ACCOUNTS SUPERVISOR NE001006 ASSISTANT ACCOUNTANT E001007 AUDIT ASSOCIATE E001027 AUDIT MANAGER (EXTERNAL) E001028 AUDIT MANAGER (INTERNAL) E001030 AUDIT PARTNER E001029 AUDITOR (EXTERNAL) E001008 AUDITOR (INTERNAL) E001009 BILLING CLERK NE001010 BOOKKEEPER NE001011 CHIEF ACCOUNTANT E001012 COST ACCOUNTANT E001013 CHIEF AUDIT EXECUTIVE E001031 COST ANALYST E001026 COST ESTIMATOR E001014 CREDIT ANALYST E001015 CREDIT COLLECTOR NE001021 CREDIT CONTROLLER E001016 FINANCE ANALYST E001017 FINANCE MANAGER E001018 FINANCIAL CONTROLLER E001020 TAX DIRECTOR E001032 TAX MANAGER E001022 TREASURY ASSISTANT NE001025 TREASURY EXECUTIVE E001024 TREASURY MANAGER E001023

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 2

Administration & Office Support Job Position Job Code ADMINISTRATIONS ASSISTANT NE002003 ADMINISTRATIONS EXECUTIVE E002001 ADMINISTRATIONS MANAGER E002002 ADMINISTRATIONS SUPERVISOR NE002020 CLEANER NE002005 CLERK NE002007 CONFIDENTIAL CLERK NE002009 COURIER NE002011 DOCUMENT CONTROLLER NE002022 EXECUTIVE ASSISTANT NE002012 EXECUTIVE SECRETARY E002013 GENERAL WORKER NE002014 MANAGEMENT TRAINEE E002015 OFFICE BOY NE002016 OFFICE MANAGER E002004 RECEPTIONIST NE002017 SECRETARY (ADMINISTRATIVE) NE002018 SECRETARY (PERSONAL) NE002019 TEA LADY NE002021

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 3

Amusement, Club & Recreation Job Position Job Code ATTRACTIONS MANAGER E003032 BILLIARD MARKER NE003005 BOWLING ASSISTANT NE003001 BOWLING TECHNICIAN NE003006 BUGGY STEWARD NE003007 COURSE MARSHAL NE003008 FACILITIES ATTENDANT NE003029 GARDENER NE003010 GOLF EXECUTIVE E003011 GOLF MANAGER E003012 GOLF OPERATIONS ASSISTANT NE003013 GREEN SPECIALIST NE003014 GUIDE NE003028 GYM INSTRUCTOR NE003015 JACKPOT ASSISTANT NE003002 JACKPOT EXECUTIVE E003016 JACKPOT OFFICER NE003017 LIFEGUARD NE003018 MEMBERSHIP RELATIONS ASSISTANT NE003003 MEMBERSHIP RELATIONS EXECUTIVE E003019 MEMBERSHIP RELATIONS MANAGER E003020 POOL SUPERVISOR NE003021 PROJECTIONIST NE003027 RESORT ASSISTANT NE003004 RESORT EXECUTIVE E003022 SPA MANAGER E003031 SPA THERAPIST NE003023 SPORTS AND RECREATION ASSISTANT NE003024 SPORTS AND RECREATION EXECUTIVE E003025 SPORTS AND RECREATION MANAGER E003026 SPORTS COACH E003033 SPONSORSHIP EXECUTIVE E003034 SPONSORSHIP MANAGER E003035 TOUR MANAGER E003009 TRAVEL CONSULTANT NE003030

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 4

Banking, Finance & Insurance Job Position Job Code ACTUARIAL EXECUTIVE E004001 ACTUARY E004002 ASSET MANAGER E004037 BANCASSURANCE SPECIALIST E004045 BANK MANAGER (BRANCH) E004003 BANK TELLER NE004004 BOOTH CLERK NE004005 BROKING MANAGER E004038 CLAIMS ASSISTANT NE004006 CLAIMS EXECUTIVE E004007 CLAIMS MANAGER E004008 COMPLIANCE ANALYST E004046 FINANCIAL CRIME COMPLIANCE MANAGER

E004047

CREDIT MANAGER E004009 CREDIT OFFICER E004010 CUSTOMER EXPERIENCE EXECUTIVE E004048 CUSTOMER EXPERIENCE MANAGER E004049 CUSTOMER SERVICE MANAGER E004050 DATA ANALYST E004051 DATA SCIENTIST E004052 DERIVATIVES TRADER E004039 DIGITAL TRANSFORMATION EXECUTIVE E004053 DIGITAL TRANSFORMATION MANAGER E004054 ECONOMIST E004011 FINANCIAL ANALYST E004012 FLOOR TRADER E004013 FOREIGN EXCHANGE DEALER E004014 FOREIGN EXCHANGE MANAGER

E004015

FUND MANAGER E004016 FUND RESEARCH ANALYST E004027 FUTURE TRADER E004017 HEAD OF INVESTMENT STRATEGY E004055 HEAD OF PRODUCTS E004056 HEAD OF SALES AND DISTRIBUTION E004057

Job Position Job Code HEAD OF TRADING E004058 INSURANCE SURVEYOR E004035 INVESTMENT ANALYST E004018 INVESTMENT MANAGER E004019 LOAN COLLECTION EXECUTIVE E004020 LOAN SPECIALIST (COMMERCIAL)

E004021

LOAN SPECIALIST (MORTGAGE) E004022 LOSS ADJUSTER E004023 PERSONAL FINANCIAL CONSULTANT

E004024

PORTFOLIO ANALYST E004041 PORTFOLIO MANAGER E004059 PRICE ANALYST E004025 PRODUCT SPECIALIST E004060 QUANTITATIVE TRADER E004061 RESEARCH ANALYST E004062 RELATIONSHIP MANAGER (PRIORITY BANKING)

E004042

RELATIONSHIP MANAGER (PRIVATE BANKING)

E004026

RISK ANALYST E004028 RISK EXECUTIVE E004029 RISK MANAGER E004030 RISK SURVEYOR E004044 SECURITIES DEALER E004031 SETTLEMENT CLERK NE004032 SETTLEMENT EXECUTIVE E004033 TRADE ANALYST E004043 TRANSACTION BANKING ANALYST E004063 TRANSACTION BANKING MANAGER E004064 TREASURY OPERATIONS EXECUTIVE E004065 TREASURY OPERATIONS MANAGER E004066 UNDERWRITER E004034 UNDERWRITING MANAGER E004036 WEALTH PLANNER E004067

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 1

Business, Legal & Property Services Job Position Job Code ARCHITECT E005001 BUSINESS ANALYST E005002 COMPANY SECRETARY E005003 COMPLIANCE EXECUTIVE E005004 COMPLIANCE MANAGER E005005 CONTRACTS MANAGER E005031 CONTRACTS SPECIALIST E005006 EVENTS EXECUTIVE E005007 EVENTS MANAGER E005008 EVENTS OFFICER NE005009 FACILITIES EXECUTIVE E005011 FACILITIES MANAGER E005012 FACILITIES OFFICER NE005013 FACILITIES TECHNICIAN NE005014 LANDSCAPE ARCHITECT E005017 LANDSCAPE SUPERVISOR NE005034 LANDSCAPE TECHNICIAN NE005033 LAWYER E005018 LEASING EXECUTIVE E005019 LEASING MANAGER E005029 LEGAL ASSISTANT E005020 LEGAL COUNSEL E005030 LEGAL OFFICER E005021 MAINTENANCE MANAGER E005032 MANAGEMENT CONSULTANT E005022 PROJECT COORDINATOR NE005023 PROJECT EXECUTIVE E005024 PROJECT MANAGER E005010 REAL ESTATE AGENT NE005025 REAL ESTATE PROPERTY EXECUTIVE E005026 REAL ESTATE PROPERTY MANAGER E005027 VALUER E005028

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 2

Construction Job Position Job Code AIRCON ENGINEER E006036 BRICKLAYER NE006001 BUILDING INFORMATION MODELLING (BIM) COORDINATOR E006040 BUILDING INFORMATION MODELLING (BIM) EXECUTIVE E006038 BUILDING INFORMATION MODELLING (BIM) MANAGER E006039 BUILDING SURVEYOR E006002 CARPENTER NE006003 CIVIL ENGINEERING TECHNICIAN NE006004 CLERK-OF-WORKS NE006026 CONSTRUCTION LABOURER NE006005 CONSTRUCTION MANAGER E006006 CONSTRUCTION SUPERINTENDENT E006029 CRAFTSPERSON NE006008 CRANE OPERATOR NE006009 CRANE OPERATOR (TOWER) NE006010 DESIGN ENGINEER (CONSTRUCTION) E006035 DRAUGHTSMAN NE006012 EXCAVATING MACHINE OPERATOR NE006013 FITTER NE006014 GEOTECHNICAL TECHNOLOGIST E006027 GLAZIER NE006024 JOINER NE006015 LAND SURVEYING TECHNICIAN NE006032 LAND SURVEYOR E006033 PAINTER NE006016 PLUMBER NE006017 PROJECT ENGINEER (CONSTRUCTION) E006037 PROJECT MANAGER (CONSTRUCTION) E006034 QUANTITY SURVEYING TECHNICIAN NE006018 QUANTITY SURVEYOR E006019 REFRIGERATION SERVICE ENGINEER E006020 SCAFFOLDER NE006021 SCHEDULER E006025 SITE ENGINEER E006030 SITE MANAGER E006031 SITE SUPERVISOR NE006022 TECHNICAL CONTROLLER E006028 WELDER NE006023

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List of Job Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 3

Customer Service & Support Job Position Job Code CALL CENTRE MANAGER E007001 CALL CENTRE OFFICER NE007002 CALL CENTRE SUPERVISOR NE007003 CUSTOMER SERVICE ASSISTANT NE007004 CUSTOMER SERVICE EXECUTIVE E007005 CUSTOMER SERVICE MANAGER E007006 CUSTOMER SERVICE OFFICER NE007007 CUSTOMER SERVICE SUPERVISOR NE007008 HELPDESK OFFICER NE007009 SERVICE ENGINEER E007012 SERVICE MANAGER E007013 SERVICE QUALITY MANAGER E007014 SERVICE TECHNICIAN NE007015 TECHNICAL SUPPORT ENGINEER E007016 TECHNICAL SUPPORT MANAGER E007017 TECHNICAL SUPPORT OFFICER NE007018 TELEMARKETER NE007019 TELEMARKETING SUPERVISOR NE007020

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SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 4

Engineering Job Position Job Code ASSISTANT ENGINEER NE008001 ASSISTANT ENGINEER (CIVIL) NE008002 ASSISTANT ENGINEER (DESIGN) NE008046 ASSISTANT ENGINEER (ELECTRICAL/ELECTRONICS )

NE008003

ASSISTANT ENGINEER (MANUFACTURING)

NE008039

ASSISTANT ENGINEER (MECHANICAL)

NE008004

ASSISTANT ENGINEER (PROCESS)

NE008042

ASSISTANT ENGINEER (TELECOMMUNICATIONS)

NE008043

AUTOMATION ENGINEER E008032 BUILDING SERVICES ENGINEER E008005 CAD DRAFTER NE008006 CAD ENGINEER E008007 CHIEF ENGINEER E008008 CIVIL ENGINEER E008009 DESIGN ENGINEER E008010 DESIGN ENGINEER (INTEGRATED CIRCUIT)

E008040

DESIGN ENGINEER (MOULD & TOOL)

E008034

ELECTRICAL & MECHANICAL ENGINEER

E008011

ELECTRICAL/ELECTRONICS ENGINEER

E008012

ENERGY ENGINEER E008038 ENGINEERING ASSISTANT NE008014 ENGINEERING DIRECTOR E008044

Job Position Job Code ENGINEERING MANAGER E008015 EQUIPMENT ENGINEER E008045 FACILITIES ENGINEER E008050 GEOLOGICAL ENGINEER E008036 HYDRAULIC ENGINEER E008035 INDUSTRIAL ENGINEER E008047 INSTRUMENTATION ENGINEER E008016 MAINTENANCE ENGINEER E008017 MAINTENANCE PLANNER NE008049 MANUFACTURING ENGINEER E008018 MATERIALS ENGINEER E008019 MECHANICAL ENGINEER E008020 NANOTECHNOLOGY ENGINEER E008041 OPTICAL ENGINEER E008037 PATENT ENGINEER E008021 PIPING ENGINEER E008022 PROCESS ENGINEER E008023 PROCESS INTEGRATION ENGINEER

E008033

PROJECT ENGINEER E008025 QUANLITY ENGINEER E008051 RELIABILITY ENGINEER E008026 SALES ENGINEER E008027 TELECOMMUNICATIONS ENGINEER

E008028

TEST ENGINEER E008029 TOOLING ENGINEER E008030 VALIDATION ENGINEER E008048 WORKSHOP ENGINEER E008031

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SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 9

Healthcare & Social Services Job Position Job Code ADMISSIONS OFFICE ASSISTANT NE009001 ADVANCED PRACTICE NURSE E009101 ALLIED EDUCATOR E009093 ANESTHETIST E009002 AUDIOLOGIST E009003 AUDIOMETRIST NE009004 BIOSTATISTICIAN E009007 CARDIAC TECHNOLOGIST NE009008 CARDIOLOGIST E009083 CARE STAFF NE009112 CASE MANAGER E009009 CENTRE MANAGER (SOCIAL WORK)

E009106

CHIROPRACTOR E009010 CLINIC MANAGER E009011 CLINICAL CODER NE009102 CLINICAL DIRECTOR E009090 CLINICAL RESEARCH COORDINATOR

NE009067

CLINICAL SCIENTIST E009057 CLINICAL SPECIALIST E009116 COMMUNITY RELATIONS MANAGER

E009108

COUNSELLOR E009012 CURRICULUM DEVELOPMENT EXECUTIVE

E009013

CURRICULUM DEVELOPMENT MANAGER

E009098

DENTAL ASSISTANT NE009014 DENTAL TECHNICIAN NE009069 DENTIST E009015 DERMATOLOGIST E009084 DIETICIAN E009016 DIRECTOR OF NURSING E009063 EMBRYOLOGIST E009103 ENDOCRINOLOGIST E009085 EPIDEMIOLOGIST E009017 FUND RAISING EXECUTIVE E009078 FUND RAISING MANAGER E009018 GASTROENTEROLOGIST E009086 GENERAL PRACTITIONER E009019 GYNAECOLOGIST E009020 HAEMATOLOGIST E009096 HEALTHCARE ASSISTANT NE009021

Job Position Job Code HEALTHCARE ATTENDANT NE009022 IMMUNOLOGIST E009095 LECTURER E009023 LIBRARIAN E009024 LIBRARY ASSISTANT NE009025 MANAGER (HYGIENE SERVICES) E009092 MEDICAL RECORD DIRECTOR E009060 MEDICAL RECORD EXECUTIVE E009079 MEDICAL RECORD MANAGER E009080 MEDICAL RECORD OFFICER NE009026 MEDICAL X-RAY TECHNICIAN NE009027 MICROBIOLOGIST E009028 MIDWIFE NE009029 NEPHROLOGIST E009107 NEUROLOGIST E009087 NURSE (CLINICIAN) E009089 NURSE (EDUCATOR) E009104 NURSE (ENROLLED) NE009031 NURSE (INFORMATICS) E009109 NURSE (MENTAL HEALTH) NE009032 NURSE (OCCUPATIONAL HEALTH) NE009033 NURSE (PUBLIC HEALTH) NE009035 NURSE (STAFF) E009036 NURSING MANAGER E009061 OCCUPATIONAL THERAPIST E009037 ONCOLOGIST E009038 OPERATION THEATRE ASSISTANT NE009082 OPHTHALMOLOGIST E009088 OPTOMETRIST E009039 ORTHOPTIST E009064 PAEDIATRICIAN E009040 PARAMEDIC NE009041 PATIENT RELATIONS MANAGER E009066 PATIENT SERVICE ASSISTANT NE009070 PATIENT SERVICE SUPERVISOR NE009113 PHARMACIST E009042 PHARMACOLOGIST E009071 PHARMACY ASSISTANT NE009043 PHARMACY MANAGER E009062 PHLEBOTOMIST E009044 PHYSICAL THERAPIST E009045 PHYSIOTHERAPIST E009046 PODIATRIST E009047

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Job Position Job Code PROGRAMME COORDINATOR (SOCIAL WORK)

NE009105

PROGRAMME DIRECTOR (SOCIAL WORK)

E009109

PROGRAMME EXECUTIVE E009081 PROGRAMME EXECUTIVE (SOCIAL WORK)

E009099

PROGRAMME MANAGER E009048 PROGRAMME MANAGER (SOCIAL WORK)

E009100

PROSTHETIST E009072 PSYCHIATRIST E009049 PSYCHOLOGIST E009050 RADIATION THERAPIST E009073 RADIOGRAPHER E009051 RADIOLOGIST E009097 RESEARCH ASSOCIATE E009110 RESEARCH DIRECTOR E009111

Job Position Job Code RESPIRATORY THERAPIST E009068 SOCIAL SERVICE ASSISTANT NE009077 SOCIAL WORK ASSISTANT NE009091 SOCIAL WORKER E009052 SOCIAL WORKER (LEADER) E009108 SONOGRAPHER NE009053 SPECIAL EDUCATION TEACHER E009065 SPEECH THERAPIST E009054 SURGEON E009055 TEACHER (EARLY INTERVENTION/SPECIAL EDUCATION)

NE009076

TEACHER (PRE-SCHOOL/CHILDCARE)

NE009075

TEACHING ASSISTANT NE009059 THERAPY ASSISTANT NE009074 VOLUNTEER MANAGER E009094 WELFARE OFFICER NE009056

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Hospitality & Restaurants Job Position Job Code AUDIO VISUAL TECHNICIAN NE010001 BAKER NE010003 BANQUET CAPTAIN NE010066 BANQUET OPERATIONS MANAGER

E010004

BANQUET SALES MANAGER E010005 BARISTA NE010006 BARTENDER NE010007 BELL CAPTAIN NE010008 BELLHOP NE010009 BUTLER NE010070 BUTLER SUPERVISOR NE010071 CAFÉ MANAGER E010010 CAR VALET NE010011 CATERING SALES COORDINATOR NE010072 CATERING SALES EXECUTIVE NE010067 CATERING SALES MANAGER E010068 CENTRAL KITCHEN COOK NE010085 CENTRAL KITCHEN PRODUCTION PLANNER NE010086 CHEF-DE-PARTIE NE010012 CHIEF CONCIERGE E010073 CHIEF STEWARD E010063 COMMIS COOK NE010013 CONCIERGE NE010014 CREW LEADER NE010084 CUTTER/CHOPPER NE010016 DIM SUM CHEF E010055 DIRECTOR OF ROOMS DIVISION E010017 DISHWASHER NE010018 DOORMAN NE010019 DRY CLEANER NE010020 DUTY MANAGER E010053 EXECUTIVE ASSISTANT MANAGER (FOOD & BEVERAGE)

E010056

EXECUTIVE ASSISTANT MANAGER (ROOMS)

E010057

EXECUTIVE CHEF E010021 EXECUTIVE HOUSEKEEPER E010022 FOOD AND BEVERAGE ASSISTANT NE010002 FOOD AND BEVERAGE DIRECTOR E010054 FOOD AND BEVERAGE EXECUTIVE E010023 FOOD AND BEVERAGE MANAGER E010024

Job Position Job Code FOOD AND BEVERAGE SUPERVISOR

NE010025

FRONT OFFICE ASSISTANT NE010027 FRONT OFFICE EXECUTIVE NE010074 FRONT OFFICE MANAGER E010028 GARDE MANGER E010058 GUEST RELATIONS OFFICER NE010029 HEAD BUTLER E010075 HEAD CHEF E010030 HOST/HOSTESS NE010031 HOTEL OPERATIONS SPECIALIST NE010081 HOUSEKEEPING ASSISTANT NE010033 HOUSEKEEPING COORDINATOR NE 010076 HOUSEKEEPING MANAGER E010034 HOUSEKEEPING SUPERVISOR NE010035 JUNIOR SOUS CHEF NE010059 KITCHEN STEWARD NE010036 LAUNDRY MANAGER E010037 LAUNDRY OPERATOR NE010038 LAUNDRY SUPERVISOR NE010039 LINEN ATTENDANT NE010040 NIGHT AUDITOR NE010051 PASTRY CHEF E010041 PUBLIC AREA ATTENDANT NE010042 RESERVATIONS AGENT NE010043 RESERVATIONS EXECUTIVE NE010077 RESERVATIONS MANAGER E010060 RESERVATIONS SUPERVISOR NE010061 RESIDENT MANAGER E010045 RESTAURANT CAPTAIN NE010046 RESTAURANT MANAGER E010047 RESTAURANT SUPERVISOR NE010069 REVENUE EXECUTIVE E010079 REVENUE MANAGEMENT DIRECTOR

E010080

REVENUE MANAGER E010032 ROOM SERVICE MANAGER E010052 ROOM SERVICE SERVER NE010062 RUNNER NE010083 SERVICE CREW NE010026 SOMMELIER E010064 SOUS CHEF E010049 WAITER NE010050 WEDDING CONSULTANT E010065

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Job Position Job Code WINE WAITER NE010082

Human Resources

Job Position Job Code BENEFITS ANALYST E011001 CHIEF HUMAN RESOURCES OFFICER E011022 COMPENSATION ANALYST E011002 COMPENSATION AND BENEFITS MANAGER E011016 HUMAN RESOURCES ASSISTANT NE011003 HUMAN RESOURCES BUSINESS PARTNER E011023 HUMAN RESOURCES DIRECTOR E011004 HUMAN RESOURCES EXECUTIVE E011005 HUMAN RESOURCES GENERALIST E011018 HUMAN RESOURCES INFORMATION SYSTEMS ANALYST E011014 HUMAN RESOURCES INFORMATION SYSTEMS MANAGER E011015 HUMAN RESOURCES MANAGER E011006 INDUSTRIAL RELATIONS MANAGER E011007 ORGANISATIONAL DEVELOPMENT EXECUTIVE E011008 ORGANISATIONAL DEVELOPMENT MANAGER E011009 PAYMASTER E011019 PAYROLL CLERK NE011010 RECRUITMENT MANAGER E011017 TALENT MANAGEMENT EXECUTIVE E011020 TALENT MANAGEMENT MANAGER E011021 TRAINING AND DEVELOPMENT EXECUTIVE E011011 TRAINING AND DEVELOPMENT MANAGER E011012 TRAINING COORDINATOR NE011013

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Information Communications & Technology Job Position Job Code ANALYST PROGRAMMER E012001 APPLICATION SUPPORT ANALYST E012076 APPLICATIONS ARCHITECT E012063 APPLICATIONS DEVELOPER E012051 APPLICATIONS ENGINEER E012002 APPLICATIONS MANAGER E012035 APPLICATIONS PROGRAMMER E012038 ASSISTANT ENGINEER (APPLICATIONS)

NE012049

ASSISTANT ENGINEER (SOFTWARE)

NE012003

AUDITOR (IT) E012004 BUSINESS INTELLIGENCE DIRECTOR E012081 CHANNEL SALES EXECUTIVE E012073 CHANNEL SALES LEADER E012074 CHIEF DIGITAL OFFICER E012082 CLOUD ARCHITECT E012059 CLOUD ENGINEER E012052 COMPILATION EXECUTIVE E012006 COMPUTER OPERATOR NE012007 COMPUTER PROGRAMMER E012008 COMPUTER TECHNICIAN NE012009 CYBER RISK ANALYST E012067 CYBER RISK MANAGER E012083 DATA CENTRE ENGINEER E012056 DATA ENGINEER E012060 DATA MINING MANAGER E012053 DATA PROCESSING MANAGER E012010 DATA SCIENTIST E012054 DATABASE ADMINISTRATION MANAGER

E012057

DATABASE ADMINISTRATOR E012011 DEVOPS ENGINEER E012077 E-COMMERCE BUSINESS EXECUTIVE

E012078

E-COMMERCE BUSINESS MANAGER

E012012

EMBEDDED SYSTEMS ENGINEER E012064 ENTERPRISE ARCHITECT E012046 ENTERPRISE RESOURCE PLANNING PROFESSIONAL

E012043

FLASH DEVELOPER E012005 GAMES DEVELOPER E012045

Job Position Job Code HARDWARE ENGINEER E012013 INCIDENT INVESTIGATOR E012085 INFORMATION ARCHITECT E012066 INFRASTRUCTURE ARCHITECT E012061 INFRASTRUCTURE DIRECTOR E012079 INFRASTRUCTURE MANAGER E012039 INTERNET PROGRAMMER E012014 IT ANALYST E012015 IT AUDITOR E012086 IT CONSULTANT E012084 IT DIRECTOR E012047 IT EXECUTIVE E012016 IT MANAGER E012017 IT SECURITY ANALYST E012018 IT SECURITY ENGINEER E022027 IT SECURITY MANAGER E012033 JAVA DEVELOPER E012041 MIS DIRECTOR E012019 MIS EXECUTIVE E012020 MIS MANAGER E012021 MOBILE APPLICATION DEVELOPER

E012075

NETWORK ADMINISTRATOR E012022 NETWORK DESIGNER E012040 NETWORK ENGINEER E012023 NETWORK MANAGER E012024 NETWORK SPECIALIST E012025 NETWORK TECHNICIAN E012048 PRINCIPAL SECURITY ENGINEER E012069 PROGRAMMER E012026 PROJECT MANAGER (IT) E012034 QUALITY ANALYST E012070 QUALITY MANAGER E012071 SOFTWARE ENGINEER E012027 SOFTWARE QUALITY ASSURANCE ENGINEER

E012072

SOLUTIONS ARCHITECT E012062 SYSOPS ENGINEER E012080 SYSTEMS ADMINISTRATION MANAGER

E012058

SYSTEMS ADMINISTRATOR E012028 SYSTEMS ANALYSIS MANAGER E012037 SYSTEMS ANALYST E012029 SYSTEMS ENGINEER E012030

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Job Position Job Code SYSTEMS TECHNICIAN NE012050 TECHNICAL WRITER E012044 TELECOMMUNICATIONS MANAGER

E012042

USER EXPERIENCE DESIGNER E012065 USER INTERFACE DESIGNER E012055 WEB DESIGNER E012031 WEB MASTER E012032

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Logistics, Supply Chain & Warehousing Job Position Job Code FORKLIFT DRIVER NE013018 FREIGHT INSPECTOR NE013038 FREIGHT OFFICER NE013033 FREIGHT MANAGER E013034 HEALTH SAFTEY AND ENVIRONMENT COORDINTOR NE013027 HEALTH SAFETY AND ENVIRONMENT MANAGER E013028 IMPORT EXPORT ASSISTANT NE013035 KEY ACCOUNT EXECUTIVE E013042 LIFTING SUPERVISOR NE013030 LOGISTICS CONTRACT MANAGER E013043 LOGISTICS COORDINATOR NE013001 LOGISTICS DATA SPECIALIST E013041 LOGISTICS DIRECTOR E013016 LOGISTICS EXECUTIVE E013002 LOGISTICS MANAGER E013003 MATERIAL EXPEDITOR NE013011 MATERIALS HANDLER NE013019 MATERIALS PLANNER E013020 OPERATIONS SPECIALIST E013037 RIGGER NE013029 SHIPPING ADMINISTRATOR E013021 SHIPPING ASSISTANT NE013022 SHIPPING COORDINATOR NE013023 SHIPPING EXECUTIVE E013024 SHIPPING MANAGER E013025 SHIPPING SUPERVISOR NE013026 STORE ASSISTANT NE013004 STORE CLERK NE013005 STORE SUPERVISOR NE013006 STOREKEEPER NE013007 SUPPLY CHAIN ANALYST E013008 SUPPLY CHAIN DIRECTOR E013017 SUPPLY CHAIN MANAGER E013009 SUPPLY CHAIN SOLUTIONS MANAGER E013010 TRAFFIC CONTROLLER NE013031 TRANSPORT OPERATIONS MANAGER E013032 VERTICAL PRODUCT MANAGER E013044 WAREHOUSE ASSISTANT NE013012 WAREHOUSE EXECUTIVE E013013 WAREHOUSE MANAGER E013014 WAREHOUSE SUPERVISOR NE013015

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Marketing & Corporate Communications Job Position Job Code ADVERTISING EXECUTIVE E014021 ADVERTISING MANAGER E014022 CORPORATE COMMUNICATIONS ASSISTANT NE014016 CORPORATE COMMUNICATIONS DIRECTOR E014017 CORPORATE COMMUNICATIONS EXECUTIVE E014018 CORPORATE COMMUNICATIONS MANAGER E014019 CORPORATE COMMUNICATIONS SUPERVISOR NE014020 CREATIVE MANAGER E014032 CUSTOMER RELATIONS MANAGEMENT DIRECTOR E014025 CUSTOMER RELATIONS MANAGEMENT MANAGER E014024 DIGITAL MARKETING EXECUTIVE E014029 DIGITAL MARKETING MANAGER E014030 DIGITAL MARKETING SPECIALIST E014031 DIRECT MARKETING MANAGER E014001 ELECTRONICS COMMERCE MANAGER E014026 MARKET DATA ANALYST E014033 MARKET RESEARCH ANALYST E014004 MARKET RESEARCH EXECUTIVE E014003 MARKETING ASSISTANT NE014005 MARKETING COMMUNICATIONS ASSISTANT NE014002 MARKETING COMMUNICATIONS EXECUTIVE E014006 MARKETING COMMUNICATIONS MANAGER E014007 MARKETING COORDINATOR NE014008 MARKETING DIRECTOR E014009 MARKETING EXECUTIVE E014010 MARKETING MANAGER E014011 PRICING EXECUTIVE E014012 PRICING MANAGER E014013 PRODUCT/BRAND EXECUTIVE E014014 PRODUCT/BRAND MANAGER E014015

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Chemical & Pharmaceutical Job Position Job Code ANALYTICAL CHEMIST E015009 APPLICATION CHEMIST E015019 ASSISTANT ENGINEER (CHEMICAL) NE015001 CHEMICAL ENGINEER E015002 CHEMICAL PROCESS TECHNICIAN NE015003 CHEMICAL PROCESS WORKER NE015004 CHEMIST E015005 CHEMISTRY TECHNICIAN NE015006 CHIEF CHEMIST E015015 LAB TECHNICIAN NE015017 MEDICAL AFFAIRS DIRECTOR E015011 MEDICAL AFFAIRS EXECUTIVE E015014 MEDICAL AFFAIRS MANAGER E015010 ORGANIC CHEMIST E015008 PROCESS CHEMIST E015007 PROCESS DEVELOPMENT ENGINEER E015020 PROCESS DEVELOPMENT MANAGER E015021 QA & QC MANAGER E015018 REGULATORY AFFAIRS EXECUTIVE E015012 REGULATORY AFFAIRS MANAGER E015013 RESEARCH TECHNOLOGIST E015016

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Print & Media Job Position Job Code ADVERTISING MEDIA PLANNER E016018 ANIMATOR E016001 ART DIRECTOR E016002 BOOKBINDER NE016003 CHIEF EDITOR E016004 COLUMNIST E016005 COMPOSITOR NE016006 COPY EDITOR E016020 COPYWRITER E016008 CREATIVE DIRECTOR E016009 DESKTOP PUBLISHER NE016010 DIGITAL ANIMATOR E016007 DIGITAL ASSET MANAGER E016028 EDITOR E016011 GRAPHIC DESIGNER E016012 GRIP TECHNICIAN NE016026 ILLUSTRATOR E016013 MULTI MEDIA SPECIALIST E016014 PHOTOGRAPHER E016015 PREPRESS TECHNICIAN NE016016 REPORTER E016017 SOUND ENGINEER E016023 SUB-EDITOR E016022 TECHNICAL ARTIST E016025 VIDEO EDITOR E016027 WRITER E016019

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Procurement Job Position Job Code BUYER E017001 MERCHANDISER E017002 PROCUREMENT ENGINEER E017010 PURCHASING ASSISTANT NE017003 PURCHASING CLERK NE017004 PURCHASING DIRECTOR E017009 PURCHASING EXECUTIVE E017005 PURCHASING MANAGER E017006 PURCHASING SUPERVISOR NE017008

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Manufacturing & Production Job Position Job Code ASSEMBLER NE018068 ASSISTANT ENGINEER (FACILITIES)

NE018071

BLACK BELT E018002 BOILER TECHNICIAN NE018001 BOILERMAN NE018003 CHARGEHAND NE018004 CNC PROGRAMMER NE018006 DRAUGHTSMAN (ELECTRICAL/ELECTRONICS)

NE018008

DRAUGHTSMAN (MECHANICAL)

NE018009

DUTY MASTER NE018011 FABRIC PATTERN GRADER NE018066 FABRIC PATTERN MAKER NE018012 FACILITIES ENGINEER E018070 FOREMAN NE018014 LINE LEADER NE018016 LOAD DISPATCHER NE018017 MACHINE OPERATOR, ENGINEERING

NE018018

MACHINIST NE018019 MAINTENANCE TECHNICIAN NE018073 MAINTENANCE MANAGER E018074 MANUFACTURING SPECIALIST NE018020 MANUFACTURING SYSTEMS ENGINEER

E018021

MASTER CRAFTSMAN E018072 MEAT PROCESSOR NE018025

Job Position Job Code METALLURGIST E018010 MILLER NE018026 MOLD MAKER NE018027 PACKER NE018035 PLANT MANAGER E018037 PLANT SUPERVISOR NE018038 POLISHER NE018039 POWER PLANT OPERATOR NE018040 PRECISION GRINING MACHINE OPERATOR

NE018069

PRODUCTION ASSISTANT NE018041 PRODUCTION CONTROL MANAGER

E018067

PRODUCTION ENGINEER E018042 PRODUCTION ENGINEERING TECHNICIAN

NE018043

PRODUCTION MANAGER E018044 PRODUCTION OPERATOR NE018045 PRODUCTION OPERATOR (CLEANROOM)

NE018005

PRODUCTION PLANNER E018047 PRODUCTION SUPERVISOR NE018048 PRODUCTION TECHNICIAN NE018022 PRODUCTION/LINE SUPERINTENDENT

E018049

SECTION LEADER NE018055 SEMICONDUCTOR PROCESSOR NE018059 TOOLMAKER NE018060

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Research & Development Job Position Job Code ASSISTANT ENGINEER (BIOMEDICAL) NE019019 ASSISTANT ENGINEER (RESEARCH AND DEVELOPMENT) NE019018 BIOCHEMIST E019013 BIOLOGICAL TECHNICIAN NE019001 BIOLOGIST E019002 BIOMEDICAL ENGINEER E019003 BIOMEDICAL MANAGER E019020 BIOMEDICAL TECHNICIAN NE019021 BIOTECHNOLOGIST E019004 CHIEF RESEARCH AND DEVELOPMENT OFFICER E019022 FOOD TECHNICIAN NE019005 FOOD TECHNOLOGIST E019006 LABORATORY ANALYST E019007 LABORATORY ASSISTANT NE019008 LABORATORY MANAGER E019016 LABORATORY TECHNICIAN NE019009 MEDICAL STATISTICIAN E019015 MEDICAL TECHNOLOGIST E019014 RESEARCH AND DEVELOPMENT CHEF E019023 RESEARCH AND DEVELOPMENT ENGINEER E019011 RESEARCH AND DEVELOPMENT MANAGER E019012 RESEARCH COORDINATOR NE019017

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Retail Job Position Job Code ASSISTANT MERCHANDISER (FASHION) NE020022 BEAUTY ADVISER NE020028 BEAUTY THERAPIST NE020001 BEAUTY TRAINER E020029 BRAND ASSOCIATE E020035 BRAND MANAGER E020036 BUTCHER NE020002 CASHIER NE020003 CONCESSION MANAGER E020004 COUNTER MANAGER E020033 DISPLAY ARTIST E020005 FASHION DESIGNER E020006 FLORIST NE020007 JEWELLER NE020008 MERCHANDISER (FASHION) E020009 MERCHANDISING MANAGER E020032 PRODUCT PROMOTER NE020010 RETAIL ADVISOR NE020031 RETAIL ASSISTANT NE020011 RETAIL ASSOCIATE (WITH COMMISSION) NE020023 RETAIL ASSOCIATE (WITHOUT COMMISSION) NE020024 RETAIL EXECUTIVE E020012 RETAIL MANAGER E020013 RETAIL MANAGER (LARGE STORE) E020034 RETAIL SUPERVISOR NE020014 SEAMSTRESS NE020030 TAILOR NE020020 TEXTILE DESIGNER NE020021 VISUAL MERCHANDISING EXECUTIVE E020025 VISUAL MERCHANDISING MANAGER E020026

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Environment, Health, Safety & Security Job Position Job Code ASSISTANT ENGINEER (ENVIRONMENTAL) NE021001 CHIEF SECURITY OFFICER E021013 ENVIRONMENT CONTROL OFFICER E021022 ENVIRONMENT HEALTH AND SAFETY ENGINEER E021012 ENVIRONMENTAL ENGINEER E021003 ENVIRONMENTAL HEALTH AND SAFETY SPECIALIST E021004 ENVIRONMENTAL TECHNICIAN NE021021 ENVIRONMENTAL TECHNOLOGIST E021006 FIRE SAFETY MANAGER E021007 LEAD WORKPLACE SAFETY AND HEALTH AUDITOR E021025 OCCUPATIONAL HYGIENE OFFICER E021026 OCCUPATIONAL HYGIENIST E021027 SAFETY SUPERVISOR NE021011 SECURITY GUARD (ARMED) NE021015 SECURITY MANAGER E021016 SECURITY OFFICER NE021017 SECURITY SUPERVISOR NE021018 WORKPLACE SAFETY AND HEALTH AUDITOR E021024 WORKPLACE SAFETY AND HEALTH CO-ORDINATOR NE021023 WORKPLACE SAFETY AND HEALTH MANAGER E021009 WORKPLACE SAFETY AND HEALTH OFFICER E021010

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Sales Job Position Job Code ACCOUNT EXECUTIVE E022001 ACCOUNT MANAGER E022002 ADVERTISING SALES EXECUTIVE E022003 ADVERTISING SALES MANAGER E022004 BUSINESS DEVELOPMENT DIRECTOR E022025 BUSINESS DEVELOPMENT EXECUTIVE E022006 BUSINESS DEVELOPMENT MANAGER E022007 BUSINESS INTELLIGENCE ANALYST E022026 BUSINESS INTELLIGENCE MANAGER E022027 CAR SALESPERSON E022008 NON-TECHNICAL SALES EXECUTIVE - WITH COMMISSION E022010 NON-TECHNICAL SALES EXECUTIVE - WITHOUT COMMISSION E022011 REGIONAL SALES MANAGER E022023 SALES ASSISTANT NE022012 SALES CONSULTANT (IT) E022024 SALES COORDINATOR NE022013 SALES DIRECTOR E022014 SALES EXECUTIVE (INDOOR) E022015 SALES MANAGER (NON-TECHNICAL) E022017 SALES MANAGER (TECHNICAL) E022005 SALES REPRESENTATIVE (WITH COMMISSION) NE022018 SALES REPRESENTATIVE (WITHOUT COMMISSION) NE022019 SALES SUPERVISOR NE022020 TECHNICAL SALES EXECUTIVE - WITH COMMISSION E022021 TECHNICAL SALES EXECUTIVE - WITHOUT COMMISSION E022022

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Senior Management Job Position Job Code BRANCH MANAGER E023003 CHIEF EXECUTIVE OFFICER E023004 CHIEF FINANCIAL OFFICER E023005 CHIEF INFORMATION OFFICER E023006 CHIEF INFORMATION SECURITY OFFICER E023020 CHIEF MARKETING OFFICER E023021 CHIEF OPERATING OFFICER E023007 CHIEF TECHNOLOGY OFFICER E023008 DIRECTOR E023011 FINANCE DIRECTOR E023022 GENERAL MANAGER E023012 MANAGER (SPECIAL PROJECTS) E023019 MANAGING DIRECTOR E023015 REGIONAL MANAGER E023018

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Technicians Job Position Job Code BUILDING SERVICES TECHNICIAN NE024001 ELECTRICAL/ELECTRONICS TECHNICIAN NE024002 ELECTRICIAN NE024003 GENERAL TECHNICIAN NE024004 INSTRUMENTATION TECHNICIAN NE024005 MAINTENANCE SUPERVISOR NE024006 MAINTENANCE TECHNICIAN NE024007 MECHANIC (GENERAL) NE024008 MECHANICAL ENGINEERING TECHNICIAN NE024009 PROCESS TECHNICIAN NE024013 TECHNICAL OFFICER E024010 TELECOMMUNICATIONS TECHNICIAN NE024011 TOOLING TECHNICIAN NE024012

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Transport Job Position Job Code AERONAUTICAL ENGINEER E025001 AERONAUTICAL ENGINEERING TECHNICIAN

NE025002

AIRCRAFT CARGO LOADER NE025004 AIRCRAFT ENGINE MECHANIC NE025036 AIRCRAFT ENGINEER (LICENSED)

E025003

AIRCRAFT MAINTENANCE TECHNICIAN (MECHANICAL)

NE025044

AIRCRAFT MAINTENANCE TECHNICIAN (STRUCTURES)

NE025045

AIRPORT SERVICE MANAGER E025049 AUTOMOTIVE ENGINEER E025005 AUTOMOTIVE TECHNICIAN NE025006 AVIONICS ENGINEER E025021 AVIONICS TECHNICIAN NE025007 BAGGAGE HANDLER NE025008 BOSUN NE025009 BUS OPERATON CONTROL MANAGER

E025064

CABIN CREW NE025067 CARGO MANAGER E025050 CARGO OFFICER NE025038 CATERING OFFICER NE025065 CHARTERING EXECUTIVE E025052 CHARTERING MANAGER E025048 CHECK-IN AGENT NE025010 DEPOT MANAGER E025063 DEPOT OFFICER NE025062 DOCK MASTER NE025047 DRIVER (BUS) NE025011 DRIVER (CAR/VAN) NE025012 DRIVER (DELIVERY) NE025013 DRIVER (HEAVY TRUCK) NE025014 DRIVER (PRIME-MOVER) NE025039 DRIVING INSTRUCTOR NE025015 FLEET MANAGER E025033 FLIGHT ENGINEER E025016 FLIGHT NAVIGATOR E025017 FLIGHT OPERATIONS OFFICER E025018 FLIGHT STEWARD/STEWARDESS

NE025019

FUEL TECHNICIAN NE025040 GROUND SERVICE OFFICER NE025066

Job Position Job Code HARBOUR PILOT E025059 HULL ENGINEER E025041 LIFTING SUPERVISOR NE025055 MARINE ENGINEER E025020 MARINE MANAGER E025054 MARINE SAFETY CONSULTANT E025046 MARINE SUPERINTENDENT E025030 MARINE SURVEYOR E025043 MECHANIC (MOTOR VEHICLE) NE025022 NAVAL ARCHITECT E025053 PILOT E025023 PILOT (HARBOUR) E025042 PORT OPERATIONS MANAGER E025058 PORT OPERATIONS SUPERVISOR NE025057 RIGGER E025056 SHIP BROKER E025026 SHIP CHARTERER E025060 SHIP PLANNER E025027 SHIP REPAIR MANAGER E025035 SHIPWRIGHT NE025028 STATION MANAGER E025061 STEVEDORE NE025029 TICKETING OFFICER NE025031 TICKETING SUPERVISOR NE025051 TRANSPORT CONTROLLER NE025032 TRANSPORT OPERATIONS SUPERVISOR

NE025034

VEHICLE INSPECTOR NE025037

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List of Jobs Positions Available

SNEF Salary Survey 2021 Instruction Manual & Job Code Guide 28

Operations & Quality Assurance Job Position Job Code ASSISTANT ENGINEER (QUALITY ASSURANCE) NE026016 FOOD SAFETY SPECIALIST E026017 OPERATIONS ASSISTANT NE026001 OPERATIONS DIRECTOR E026002 OPERATIONS EXECUTIVE E026003 OPERATIONS MANAGER E026004 OPERATIONS PLANNER E026005 OPERATIONS RESEARCH ANALYST E026006 OPERATIONS SUPERVISOR NE026007 QUALITY ASSURANCE ANALYST E026014 QUALITY ASSURANCE CHEMIST E026015 QUALITY ASSURANCE ENGINEER E026008 QUALITY ASSURANCE INSPECTOR NE026009 QUALITY ASSURANCE MANAGER E026010 QUALITY ASSURANCE TECHNICIAN NE026011 QUALITY MANAGEMENT EXECUTIVE E026012 QUALITY MANAGEMENT MANAGER E026013

Page 62: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

For queries, please contact SNEF Centre for Labour Information & Analytics at: Email: [email protected] Hotline: 6290 7695

SALARY SURVEY 2021 SNEF Centre for Labour Information & Analytics presents SNEF SALARY SURVEY 2021 to help employers:

• Compare and communicate the full value of your pay and benefits • Build reward programmes to attract and retain talent using industry-specific data • Measure the competitiveness of your compensation strategy against the market • Gain unique market pay insights by sector, job levels, employment size and annual sales turnover

Through participation in the annual SNEF Salary Survey 2021, you can enjoy access to better information, more savings and exclusive benefits to assist you in making informed salary-related decisions!

REASONS TO PARTICIPATE IN SNEF SALARY SURVEY 2021

For more information on the full suite of benefits for participants, please visit: http://www.snef.org.sg/publication/Unlock.pdf

•The comprehensive SNEF Salary Information is presented by• Industry for you to determine the market competitveness within your own industry.• Job grade easily determined by the level of responsibility, complexity, skills & knowledge, and

autonomy of the job. Providing accurate depiction of the job size and job value .• Years in current role providing a benchmark for both new promotion and senior employee.• Employment size allows you to design a compensation package that meets employee needs and is

competitve with other companies of similar size.•Annual sales turnover offers an additonal benchmark depending on company's scale.•New and future jobs added that is aligned with the National SkillsFuture Framework. Providing a wider

and relevant coverage of job positions in the changing landscape.

Coverage of the SNEF Salary Information 2021

•Participants of the survey will enjoy up to 43% savings. There will also be an additional 10% discount for submission before 5th February 2021.•Participants will also receive an additional 20% discount for the purchase of publication titled "SNEF

Information on Employee Benefits and HR Metrics During COVID-19". Find out more about the report here!

Lower Price for Participants

•Complimentary SNEF Collation of Selected Allowances Comprehensive guide compiled through the collation of allowances published in collective agreements effective in the year of 2020. This guide is complimentary to all participants of the SNEF Salary Survey 2021. •Complimentary excel toolkit for benchmarking upon purchase of SNEF Salary Information 2021.

Available for participants at no additional costs. •One complimentary seat to sharing sessions of various HR/IR topics with every participation. Click

here to view the various sharing session available.

SNEF Salary Information 2021 (Special Edition - For Participants)

•Market pricing (up to 3 jobs based on 2018, 2019 data) and other information services will be made available for participants.•Free support for market benchmarking using SNEF Salary Information.

Full Suite of Services Free for Participants Only

•Simple template to make participation easy. •Salary Submission can be made based on what was submitted to other consultancy houses such as

Mercer, Towers Willis or Korn Ferry.

Easy Completion

The comprehensive SNEF Salary Information is presented by • Industry for you to determine the market competitiveness within your own industry. • Job grade easily determined by the level of responsibility, complexity, skills & knowledge, and autonomy of the job.

Providing accurate depiction of the job size and job value. • Years in current role providing a benchmark for both new promotion and senior employee. • Employment size allows you to design a compensation package that meets employee needs and is competitive with

other companies of similar size. • Annual sales turnover offers an additional benchmark depending on company's scale.

New and future jobs added that is aligned with the National SkillsFuture Framework. Providing a wider and relevant coverage of job positions in the changing landscape.

Participants of the survey will enjoy up to 43% savings. There will also be an additional 10% discount for submission before 5th February 2021. Participants will also receive an additional 20% discount for the purchase of publication titled "SNEF Information on Employee Benefits and HR Metrics During COVID-19".

Complimentary SNEF Collation of Selected Allowances Comprehensive guide compiled through the collation of allowances published in collective agreements effective in the year of 2020 complimentary to all participants of the SNEF Salary Survey 2021. Complimentary excel toolkit for benchmarking upon purchase of SNEF Salary Information 2021. Available to participants at no additional costs. One complimentary seat to sharing sessions of various HR/IR topics with every participation.

Market pricing (up to 3 jobs based on 2018, 2019 data) and other information services will be made available for participants. Free support for market benchmarking using SNEF Salary Information.

Simple template to make participation easy. Salary Submission can be made based on what was submitted to other consultancy houses such as Mercer, Towers Willis or Korn Ferry.

Page 63: SNEF SALARY SURVEY 2021 · 2020. 12. 17. · for the survey package comprising: • Salary Data Collection Toolkit* • Step-by-Step Guide *We also accept completed surveys sent to

For queries, please contact SNEF Centre for Labour Information & Analytics at: Email: [email protected] Hotline: 6290 7695

REGISTER YOUR INTEREST AND PARTICIPATE NOW. SUBMIT BY 5 FEB 2021 FOR DISCOUNTS!

To register your interest to particpate, please scan the QR Code or visit this URL: https://survey.snef.org.sg/Community/se/705E3F2660E5E386 Alternatively, please email [email protected] the following to receive the survey package: 1. Company Name 2. Contact Person’s Number 3. Contact Person’s Email

SUBMIT BY 5 FEB 2021 TO GET DISCOUNTS AND FREE SEAT TO SHARING SESSION

USER-FRIENDLY DATA COLLECTION

TOOL*

Designed to make participation easy and subsequent participations easier.

*We now also accept submissions to other Global HR consultancy firms.

COMPLIMENTARY SEAT TO SHARING SESSIONS, SEMINARS AND

WORKSHOPS

Learn about compensation trends and practices, job grading & salary

structuring, designing employee benefits to enhance performance,

job redesign and more!

EXCLUSIVE SUITE OF COMPENSATION SOLUTIONS

Free support for market

benchmarking using SNEF Salary Information for participants. Market pricing (up to 3 jobs

based on 2018, 2019 data) and other information services will be made available for participants.

ONLY PARTICIPANTS CAN PURCHASE AT PARTICIPANT RATES IN 2021

1 COMPLIMENTARY SEAT FOR EACH PARTICIPATION*

*Subject to terms & conditions, such as proper completion of survey. Sessions are subjected to changes.

Jan Feb Mar Apr May

Mental Well-Being and HR Practices in The New Normal

Salary, Benefits, Allowances and Bonuses: Updates for 2021

Training, Re-employment and Job Redesign: Grants, Policies and Practices

Working with Unions: Industrial Relations & Collective Bargaining

COVID-19 Updates for Sustainable Businesses: Advisory and Practices