smpa: atm management system

INFOCOM

Reforming Trends and Techniques!

Ameya Infocom Pvt. ltd. E: [email protected] w:www.ameyainfocom.in

Ameya Infocom Pvt. Ltd.

INFOCOM


Ameya Infocom Pvt. ltd. E: [email protected] w: www.ameyainfocom.in

Person goes to ATM to withdraw some cash

But fails to withdraw money from ATM

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Probable Causes:

1. ATM Out Of Cash.

2. ATM not working.

3. ATM is offline due to connectivity.

4. Software hang and require boot

up.

5. Hardware Failure

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Simple Question is:

When and How soon

the Management

comes to know about

the problem?

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Business Impact

1. Loss in revenue.

2. Higher Down time of services.

3. Loss of Customer Satisfaction

4. Migration of Customers

5. Insufficient Data Management

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We Offer

System Monitoring and Performance Analyzer

(SMPA)

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Key Features

• Real Time Business and Operations Monitoring

• Ultra Visualizer for Real Time Data

• Critical Knowledge Points (CKPs)

• Report Server

• Ad-hoc Reports

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Solution Overview

• Fact based decision making based on Real-Time ATM Data

• Designed for all type of ATM Business Requirements

• Pre- loaded with more than 40 Dashboards, Views and Reports

• Ad-hoc Reports

• ATM Market Risk Analysis

• Fully Interactive Business and Highly Secure Operations Models

• Critical Knowledge Points (CKPs) for ATM Business Decisions

• History based Trend-Analysis

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Key Benefits• Vendor Management:

• Business rules for SLA management based real time, accurate, precise and concrete information.

• Increase ATM uptime:• Operation/Business dashboard provide real time status of ATMs

status to provide pro-active actions.

• Boost ATM Availability:• Take automatic actions in certain scenarios to resolve the problem

which leads increase the ATM Availability.

• Reduce Cash out:• Special dashboards showing ATM's cash status with zero, low or

full currency status.• ATM status by 5-10 last replenishment and their time.

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Key Benefits

ATM profitability:• Generate ATM profitability reports based on branch, region and city

etc. to find out most and least profitable ATMs.

CKPs (Critical Knowledge Points):• Our Bank's customer using other Banks ATM and type of transactions

doing.• Similarly, customers of other bank who are using our Bank's ATMs.• Banks, which are denying the transaction of customers on our Bank

ATM etc.• Most n Least profitable ATMs by location, region, branch, city, vendor.

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Featured Demo

• Real Time Operations Monitoring

• Pre- Loaded Views for Operations Team

• Out of Box Reports for Business and Operations Team

• Ultra Visualizer for Business and Operations

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Featured Demo

Out of Service Terminals with Currency Details

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Featured Demo

Terminal Availability Percentage Report for all Terminals

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Featured Demo

Terminal Cash Position Report

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Featured Demo

Overall ATM Monitoring Dashboard

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Featured Demo

ATM Transaction Statistics

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Thanks You

smpa: atm management system

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