smb select stepbystep
TRANSCRIPT
ReferenceGuideŁ
Step by step guide to becoming a Select Certified PartnerFor existing SMB Select designated partners please follow steps 3-5 only.
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
1. ReviewthePartnerRegistrationUserGuide:http://www.cisco.com/web/partners/pr11/pr193guide.html
2. ApplytotheCisco®RegisteredPartnerProgram: http://tools.cisco.com/WWChannels/IPA/welcome.do
i. ApplyforaCisco.com(CCO)userID(ifyoudonotalreadyhaveone).YouwillreceiveanautomatedresponsewiththeassignedID.
ii. Provideorverifyyourcompanyandcontactinformation.
iii. ReviewandacceptthetermsoftheIndirectChannelPartnerAgreement(ICPA):http://www.cisco.com/web/partners/pr11/pr193/index.html
iv. Submittheapplication:http://tools.cisco.com/RPF/register/registerdo?app_id=CHANNELS
Afteryouhavecompletedtheregistrationformand
clickedtoaccepttheICPA,youwillreceivenotification
ofyouracceptanceasaCiscoRegisteredPartnerwithin
24hours.AsaRegisteredPartner,youwillbegranted
partner-levelaccesstoCisco.comandwillbeeligibleto
participateintheCiscoChannelPartnerProgram.Status
asaRegisteredpartnerisvalidfor12monthsandmust
berenewedannually.
Step 1. BecomeaCiscoRegisteredPartner
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
1. UsePartnerSelf-Service(PSS)athttp://tools.cisco.com/WWChannels/GETLOG/login.dotoregisteryourcompany’sdetails,yourpartnertooladministrators,andthepeopleassociatedwithyourcompany(Figure1).
i. YoucandownloadaPartnerSelf-ServiceUserGuideathttp://www.cisco.com/web/applicat/partserv/applications_training_tutorial_guest.htmlorviewaQuickReferenceGuideathttp://www.cisco.com/warp/public/765/tools/pss/Reference.html
Figure 1 Cisco Partner Self-Service
Step 2. AssociatePeoplewithyourCompany
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
Thesameindividualcanfillboththeaccountmanagerandengineerroles.Oncethecandidateshavepassedtheexams,pleaseallow10businessdaysfortheresultstoappearinthePSStoolandtheCertificationandSpecializationApplication(CSApp)tool.BothexamsmustbepassedbeforetheSMBSpecializationapplicationcanbeprocessed.SeeStep4:ApplyforSMBSpecializationtolearnhowtocompletetheCertificationandSpecializationApplication.HerearetwotipstoensurethatpassedexamsmovequicklyfromthetestingcenterintoCisco’sdatabases:
i. EnsurethatallpeopletakingexamsareassociatedwithyourcompanyinPSS.
ii. EachindividualneedstosigntheCiscoCareerCertificationandConfidentialityAgreementinorderfortheexamtoshowascompleted.Thisagreementcanbesignedonline.
Onceanexamhasbeenpassed,itcantakeupto10businessdaysbeforeitregistersinPSS(http://tools.cisco.com/WWChannels/GETLOG/login.do)ortheCSApptool(http://tools.cisco.com/WWChannels/cpapp/selectGeo.do).
Ifthepartnerhasvalidatedthattheindividualisassociatedwiththecompanyandthecertificationagreementhasbeensigned,butindividualswhohavepassedtestsarestillnotshowinginthesystem,openacasewiththePartnerRelationshipTeam(PRT)onlineatwww.cisco.com/go/prt.
1. VisitSMBUniversityathttp://ww.cisco.com/go/smbuniversitytoreviewlearningmapsfortheCiscoSMBSpecializationrole.
2. Planwhichpeoplewillfilltherequiredroles(accountmanagerandengineer)andcreateatrainingplanforthosepeopletoensurethattheymeetanyprerequisitesandknowwhichcoursesandexamsmustbetaken.
3. PreparefortherequiredexamsbytakingtherecommendedSMBSpecializationtrainingcourses,availableine-learningformat.Instructor-ledtrainingisalsoavailableinsomeareas.
4. Onceanydesiredtrainingiscomplete,registerfortheonlineexams,administeredgloballybyPearsonVueathttp://www.pearsonvue.com/cisco/online/.
Youcanaccesstheexamsatwww.testrac.com/pvuecisco.
Thiswebsiteincludeseasy-to-followinformationonhowtoregisterandscheduleexams.IfthetesttakeralreadyhasaCisco.comuserID,heorsheshouldhaveitavailable.IftheindividualdoesnothaveaCisco.comID,onewillbesentuponcompletionofhisorherfirstexam.ATesTracIDisalsorequiredandwillbeissuedthefirsttimethepersonregistersforanexam.ThesameTesTracIDisusedforallexamstakenbythatindividual.IfthetesttakerhasnottestedwithCiscobefore,heorshewillneedtocreateanaccountontheTesTracsitewheretheIDwillbeissued.
TheCiscoSMBSpecializationrequirestworoles:oneaccountmanager(AM)andoneengineer(EN).
ThetworequiredSMBSpecializationexamsare:
650-175 SMBAM: SMB Specialization for Account Managers
650-180 SMBEN: SMB Specialization for Engineers
Step 3. CertifyIndividualsviaCoursesandExams
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
i. SelecttheSMBSpecialization.
ii. Allocatethejobrolestotheindividualswhomeettherequirements,thenpressthe“Next”button.
iii. ReviewtheSummarypageandpressthe“Next”button.
iv. ConfirmthecandidateswhowillholdtherequiredjobrolesontheSummarypage.
v. AccepttheICPAandtermsandconditions.
vi. Ifyouareready,submityourSMBSpecializationapplication.
3. YoucanopentheapplicationfortheSMBSpecializa-tionwithoutcompletingit.Itwillhaveastatusof“Inprogress”withintheCSApptoolfor90dayswhileyoucontinuetomakeprogresstowardfillingtheroles.
4. Allcompanyadministratorswillreceiveanemailfromcsapp-program@cisco.comnotifyingthemthatanewapplicationhasbeensubmittedfortheCiscoSMBSpecialization.Within24hours,youshouldreceiveanotificationthatyourcompanyhasachievedtheSMBSpecialization.Thisemailwillalsobefromcsapp-program@cisco.com.Fromthispoint,theCSApptoolwillreflectyourSMBSpecializationbyshowingthestatusas“Approved.”Thespecializationisvalidforoneyear,andsotheanniversarydatewillbeoneyearfromthedateitwasapproved.
5. ToreceivetheCiscoSelectCertification,youmustnowcompleteandsubmittheSelectCertificationapplicationintheCSApptool,asdescribedinStep5.
1. UsetheCSApptoolathttp://tools.cisco.com/WW-Channels/cpapp/selectGeo.do.TheSpecializationPlannertaballowsyoutomonitortheprogressoftheindividualsscheduledtofilltherequiredroles.
i. Selectthetheaterandthecountry,addthenameofyourcompany,andpress“Search.”
ii. Selecttheradiobuttonforyourcompanyandpress“Select.”
iii. SelecttheSpecializationPlannertab,theSMBSpecialization,andall(orthedesired)roles.Thisshowsyoutherequirementsforeachroleandanyindividualswhoalreadymeettheserequirements.
iv. Ifyou’dliketoseethestatusoftheindividualsinyourcompany,youcanselectthe“Contactsclosetomeetingrequirements”hyperlink.Thistabshowsallcompanycontactsandwhatrequirementseachisstillmissing.
2. Oncebothspecializationroles(accountmanagerandengineer)aremetbyindividualsandtheirinformationisavailable,usetheSpecializationApplicationtabwithintheCSApptool(http://tools.cisco.com/WWChannels/cpapp/selectGeo.do)tosubmityourapplication(Figure2).
Figure 2 Specialization Application tab within the CSApp tool
Step 4. ApplyforSMBSpecialization
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
1. EntertheCSApptool(http://tools.cisco.com/WW-Channels/cpapp/selectGeo.do),choose“SelectCertification”fromthelistofcertifications,andpressthe“Next”button.
i. Selectthetheaterandcountry,addthenameofyourcompany,andpress“Search.”
ii. Selecttheradiobuttonforyourcompanyandpress“Select.”
iii. ChoosetheSelectCertificationandpressthe“Next”button.
iv. Checktheappropriateboxestovalidateyoursupportcapabilities(nocustomersatisfaction[CSAT]responseswillberequired)andpressthe“Next”button.
v. ReviewtheSummarypageandpressthe“Next”button.
vi. Reviewthetermsandconditionsandpressthe“Next”button.
vii. Confirmthatallrequirementsaremetandsubmittheapplication(Figure3).
Figure 3 Submitting the Certification and Specialization Application
YoucanopentheapplicationfortheSelectCertificationwithoutcompletingit.Itwilldisplayastatusof“Inprogress”withintheCSApptoolfor90dayswhileyoucontinuetomakeprogresstowardfillingtheroles.
Allcompanyadministratorswillreceiveanemailfromcsapp-program@cisco.comnotifyingthemthatanewapplicationhasbeensubmittedfortheCiscoSelectCertification.
Within24hours,youshouldreceiveanotificationthatyourcompanyhasachievedtheSelectCertification.Thisemailwillalsobefromcsapp-program@cisco.com.Fromthispoint,theCSApptoolwillreflectyourSelectCertificationbyshowingthestatusas“Approved.”Thecertificationisvalidforoneyear,sotheanniversarydatewillbeoneyearfromthedateitwasapproved.
Step 5 Continued >
Step 5. ApplyforSelectCertification
Contents
Step 1. BecomeaCiscoRegisteredPartner
Step 2. AssociatePeoplewithyourCompany
Step 3. CertifyIndividualsviaCoursesandExams
Step 4. ApplyforSMBSpecialization
Step 5. ApplyforSelectCertification
©2008CiscoSystems,Inc.Allrightsreserved.Cisco,theCiscologo,andCiscoSystemsareregisteredtrademarksortrademarksofCiscoSystems,Inc.and/oritsaffiliatesintheUnitedStatesandcertainothercountries.Allothertrademarksmentionedinthisdocumentorwebsitearethepropertyoftheirrespectiveowners.TheuseofthewordpartnerdoesnotimplyapartnershiprelationshipbetweenCiscoandanyothercompany.(0705R)StepbyStepGuideDDM08CS162609.08
Once Your Select Certification is Approved
OnceyourCiscoSelectCertificationisapproved,youwillreceiveacongratulatoryemailaskingyoutoconfirmyourmailingaddresstoreceiveacomplimentaryCiscoSelectCertifiedPartnercertificate.Pleaseallowtwotothreeweeksforcertificatedelivery.
Theemailalsocontainsalinktoanonlinewelcomekitthatwillincludelinkstologos,pressreleasetemplates,collateral,PartnerEnablementinformation,PartnerCentralURLs,andalinktoMarketplace,whereyoucanorderadditionalcertificatesorplaquesforafee.
Step 5. ApplyforSelectCertification