smb innovation summit 2019 internal | sap employees and ... 1_1345... · machine learning increased...
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Internal | SAP Employees and Partners OnlySMB Innovation Summit 2019
Cornee Boorsma & Marc Tiggeler, SAP Netherlands
Extending your ERP portfolio with
SAP Business ByDesign
Marc Tiggeler Cornee Boorsma
4Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Commercial & Positioning in the market
Functional differences with SAP Business One
Technical capabilities with SAP Business ByDesign
Implementation & Lifecycle Management
Agenda
Commercial & positioning in the market
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Intelligent Enterprisepowered by SAP Business ByDesign
Robotics and machine learning
Increased efficiency
Predictive Analytics
Simulating business outcomes
MobileAnywhere, anytime
User experience
Next Practices
Process Automation
Voice and Intelligent Assistants
Next generation user interface
Internet of Things
Connecting the world
Block Chain
Built-In verification
Alexa, NLP ChatBot², (Co-Pilot*)
Carrerra RaceTrack, Retro Car Race,
IoT at work in a German winery
(All4Cloud Predictive Maintenance²)
(Supplier Invoice creation*),
Easy Shopping,
Predictive Analytics by extending
ByDesign's built-in analytics with SAP
Analytics Cloud1
Material Provenance³
SAP Business ByDesign On Mobile**
Manager Approval1, Time Confirmation1,
Project Cockpit1, Project ToGo1
New Business Models
Outcome-oriented user experience
Subscription-based business through
integration of ByDesign and C4HANA1
*PoC in process
**In beta testing, to be productized
1Productive
²Partner innovation
3Showcase in preparation
8Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Cloud ERP Approach: The Right Product Fit
IntegrationFunctional
Scope
Geographic
coverage
Cloud ERP fit
Cloud
ERP
Qualifying customer leads to best product fit
• More modular
• More native Integration with core SAP technologies
• More self-contained
• Web-service and runtimes based extensibility
• Deeper
functional
coverage
• Wider industry
coverage
• Core functional
coverage
• Targeted
industry-
specific
coverage
• Growing
geographic
coverage
• Strong global
coverage from
both SAP and
partners SAPBusiness ByDesign
SAPS/4HANA Cloud
Customer need
• Best practices
• Agility
• Continuous innovation
• Minimal IT overhead
Sm
alle
r
Cu
sto
me
rs
La
rge
r
Cu
sto
me
rs
Ideally
positioned for
enterprises with
250 – 1500 employees
Sweetspot
industries:
professional
services, discrete
manufacturing
& wholesale/
distribution
More than
2.500 partner
add-ons Scaling
from 7 to
10.300users
Over 80%deals are
partner
driven
In 29 industries
36 best practice
E2E business
scenarios
Rapid
implementation
in 8 to 12 weeks
Professional Services Super strong integration between project management, financials, purchasing
Consumer Products All core ERP capabilities are available, especially sell from stock, procure to pay and make to stock
Public Sector Rock solid financials, project management can be used to manage budgets and projects, trusted data service provider
Discrete Manufacturing Full ERP capabilities including MRP
Why SMBs in verticals choose ByDesignB
roa
d In
du
str
y C
ove
rag
e
Wholesale & DistributionAll core ERP capabilities are available, especially sell from stock, procure to pay and make to stock
11Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Business ByDesign Professional Services Sweet Spot
Non Project Services Project Centric Firms Construction
Telco Billing Management Consultants
IT Consultants
Marketing and Media
Complex Material
dependencies
Our Focus
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SAP Business ByDesign Manufacturing Sweet Spot
Make to Order (MTO) Make to Stock (MTS) Engineer to Order (ETO)
Preproduction to stock
Customer-specific final
assembly
Predefined variations
Production to stock
Delivery from stock
Standard products
Predefined variations
Customer-specific
development and production
No stock keeping
Our Focus
The use of more than one type of manufacturing within one company is common
13Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Business ByDesign Wholesale & Distribution Sweet Spot
Industrial Distribution Own Product Distributors Wholesale Distribution
Complex buy and transport
analysis
High inter-warehouse transfers
Deep Rebate reliance
Complex pricing
Complex Line-buy needs
Counter Sales
Non commodity Distributors
Combined Business Model
Not pure box shifters
Rapid turnover of carried
products
Pure logistics operation focus
(3PL)
Extreme automation
Low Margin and high degree of
costing complexity
Our Focus
The use of more than one type of manufacturing within one company is common
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Pricing structure | subscription prices per month
BASE FEE, INCLUDING 5 ENTERPRISE USERS
5 ENTERPRISE OR TEAM USER
# ENTER-
PRISE# TEAM
# SELF
SERVICE
ADDITIONAL PRODUCTION TENANT
ADDITIONAL TEST TENANT
ADDITIONAL LOCALIZATION
SOFTWARE DEVELOPMENT KIT
ADDITIONAL SUPPORT SERVICES
PRIVATE EDITION
Minimum size 5 users
Minimum: 1 year contract
2 Tenants are included
(Production & Test)
Standard is Public Edition
Includes 3 countries, SLA etc
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Pricing structure | subscription prices per month
Indirect Access not charged at the moment for Business ByDesign
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User types and associate functionalities
Functional differences with SAP Business One
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Differences
Organization &
Financial Structure
End-2-End
Marketing
Embedded
Analytics
Expense
Management
HR Self
ServiceProject
Management
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Systems vs. Tenants
➢ Each individual web address is referred to as a “tenant”. For example,
each customer begins with a test tenant URL and later receives a
production tenant URL.
➢ SAP Hosting has various data centers in which tenants are established
on systems.
➢ By default, a system houses many tenants for multiple customers
(unless a Private Edition subscription is purchased).
➢ When hotfixes and new releases are applied by SAP Hosting, they are
applied to a system.
➢ The maintenance schedule is also defined on a system level.
For more information related to tenant provisioning and landscape, refer to the
Infrastructure wiki (Business Center login is required).
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Comprehensive
Architected to support end-to-end business scenarios
Over the counter sales
Payroll services
Physical inventory management
Procure to pay (non-stock)
Procure to pay (stock)
Procure to pay (service)
Product catalog management
Product definition
Product development
Product engineering
Project management
Quality assurance
Request to resolve
Resource management
Strategic sourcing
Supplier return management
Time and labor management
Workforce administration
Cash and liquidity management
Customer contract management
Customer return management
Demand planning
Expense reimbursement
Field service and repair
Financial closing
Fixed asset management
Intercompany project time and expenses
Intracompany stock transfers
Make to stock
Make to opportunity
Materials in Projects
Order to cash (project based services)
Order to cash (standardized services)
Order to cash (sell from stock)
Order to cash (third party order process)
Order to cash (specified products)
Creating
Sales Quotes
Handling an
Incoming
Customer
Inquiry
Creating Sales Orders
Creating
Sales
Contract
Creating
Down
Payment
Request -
Customer
Processing
Receivables
and
Payments
Processing
Outbound
Delivery
Initiating
Outbound
Delivery
Creating
Customer
Invoices
Processing
Receivables
and
Payments
Processing
Inspections
21Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Proj MngProj Mng
CommercialsFinance
Proj Mng
Integration is at the core of ByDesignExample end-to-end process for project-centric companies
Proj Mng
Planning Projects
Creating Sales Quotes
Creating Sales Orders
Executing Projects
Creating Project Invoice Requests
Creating Customer Invoices
Processing Receivables and Payments
Closing Projects
Procure-to-Pay (Services)
Procure-to-Pay (Non-Stock)
Time and Labor Management: Recording Employee Times
Expense Reimbursement
Financial Closing
Marketing-to-Opportunity
Resource Management
Commercials
22Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Business ByDesign is Global19 SAP delivered countries and 11 languages & many more partner country versions. Deployed in 136
countries.
SAP tax basic
▪ More than 100 countries
▪ Basic tax codes
▪ Tax number validation
▪ Generic tax return
SAP pre-localized
Enhances tax basic by:
▪ Default country scoping
▪ Additional tax codes
▪ Withholding tax (if applicable)
▪ Customer-facing forms
▪ Country specifics (if applicable)
Germany
Australia
Austria
Canada
China
DenmarkFrance
Belgium
U.S.Mexico
India
UKJapan
New Zealand
South Africa Spain
Netherlands
SAP delivered countries
Italy
Switzerland
Algeria
Egypt
Morocco
Kuwait
Latvia
Lithuania
Estonia
Finland
Norway
Hong Kong
Sweden
Greece
Romania
Malaysia
UAE
Singapore
Thailand
Costa Rica
Chile
Colombia
Peru
Malaysia
Poland
Examples of Partner
and Customer Localizations
Ghana
Indonesia
Morocco
Nigeria
Philippines
Taiwan
Portugal
Thailand
Tanzania
UAE
Vietnam
Israel* South Korea*
Under controlled availability and roadmap plan*
11 languages supported: German, English, French, Simplified Chinese, Spanish, Italian, Japanese, Dutch (UI only),
Portuguese, Polish, Korean, Hebrew (1808)
Bolivia
23Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Business One is localized for 43 countries
and deployed in more than 170 countries. SAP
Business One is available in 27 languages.
For countries where SAP does not deliver a
localization the partner can fulfill localization
needs by delivering an add-on which covers
these localization needs.
How do both products deliver a localization for a specific countrySAP Business One versus SAP Business ByDesign
SAP Country Versions
Pre-localized Countries
Tax Basic Countries
SAP Business ByDesign delivers localization
content for more than 100 countries in a 3-tier
approach with different levels of process
automation. 19 SAP delivered country versions
and 11 languages & many
more partner country versions.
Deployed in 136 countries.
The Localization Kit Enable partners &
customers to extend and adapt ByD capabilities
to provide a locally-compliant
solution where a standard
SAP country version is
not available
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How do both products deliver a localization for a specific countrySAP Business ByDesign in more detail - 3 Layer approach
When implementing in a non SAP delivered country (option 2 and 3) the Customer Specific Localization can be
used (CSL). The intention is to enable an implementation partner (or the IT department of a customer) to extend
and adapt SAP Business ByDesign in such a way that locally compliant operation is possible in a country, even
though an SAP country version is not available.
Source: https://wiki.sme.sap.com/wiki/pages/viewpage.action?pageId=302907815
https://wiki.sme.sap.com/wiki/display/SBBC/Customer+Specific+Localization
1. SAP Delivered Countries
These are countries where SAP
provides a country version to support
customers run business with SAP
Business ByDesign according to the
international standards and local
requirements.
2. SAP Pre-localized Countries
These are countries which can be
scoped and in which SAP offers
partial localization features. It is an
enhancement of the tax basic
countries. The content delivered
differs for each country, but it is
mainly in the area of taxes, customer
facing forms and sometimes country
specifics.
3. Tax Basic Countries
Tax Basic Country is a country with
minimum enablement by SAP. Some
basic tax events and tax codes are
made available by SAP. Usually there
are 8 tax events for non-EU and 12
tax events for EU countries to cover
the basic scenarios like domestic
sales and purchases, export and
import, and reverse charge.
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Official ByD localized countries information versus B1 localization
SAP ByD Delivered Countries B1 Localization
Australia
Austria
Belgium
Canada
China
Denmark
France
Germany
India
Italy
Japan
Mexico
Netherlands
New Zealand
South Africa
Spain
Switzerland
UK
US
Israel
South Korea
SAP ByD Pre-Localized Countries B1 Localization
Algeria
Egypt
Estonia
Finland
Greece
Hong Kong
Kuwait
Latvia
Lithuania
Morocco
Malaysia
Norway
Romania
Singapore
Sweden
Thailand
UAE
Source: https://partneredge.sap.com/en/library/assets/products/ent_mng/sbo/about/sbo/versions/pp_so_sbo_ctryavail/assetfile/B1_Country_Localizations_and_Contacts.pdf
SAP ByD Tax Basic Countries B1 Localization
Bolivia
Chili
Colombia
Costa Rica
Ghana
Indonesia
Malaysia
Morocco
Nigeria
Peru
Philippines
Poland
Portugal
Taiwan
Tanzania
Thailand
UAE
VietnamCountry localization is covered with SAP Business
One localized version
Country localization is B1 Non-localized version but
considered proper fit for market
Country is available for SAP Business One Cloud
hosted by SAP
Technical capabilities with SAP Business ByDesign
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Flexibility to adapt and extendBut remain in standard. Under SLA.
Business
Configuration
Personalization
UI-Adaptations
Layout
Individual
Terminology
Individual
Workflows
Custom
Documen-
tation & FAQ
Help
Center
Learning
Center
Custom
Forms
Output
Forms
Interactive
Forms
Custom
Analytics
Custom
reports
Extension-
Fields
Additional
Business
Objects
Analytics
Integration
Web Services and
Process Integration
Mashup’s
UI-
Mashups
Mobile
UI-Player
Composite
Apps
Additional
UIs
Interactive
Integration
SAP HANA
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Different types of solutions for SAP Business ByDesign
1. Template Solutions2. Customer Specific
Solutions
3. Multiple Customer
Solutions
1a. Customer
Development Tenant
2. Customer Test Tenant3. Customer Productive
Tenant
1b. Partner Development
Tenant
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How to extend and integrate SAP Business ByDesign
APIs | Public Solution Model
SAP Cloud Applications
Studio
“Build-in extensions” (Add-ins)
installed and operated
on the ByD Platform
SAP Cloud Platform
„Side-by-side“ cloud applications
operated on the SAP Cloud Platform,
connected to SAP ByDesign
SAP Cloud Platform
Integration
End-to-end process integration
across cloud-based and on-premise
applications
Implementation & Lifecycle Management
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Upgrade Schedule Business ByDesign
Productive Tenant(s)
Current Release New Release
Productive
Upgrade
Test Tenant(s)
Satu
rda
y 1
0p
m
ES
T/C
ET
/CS
T
Wed
ne
sd
ay
11p
m
us
er’
s
loc
al
tim
e
Sat
6am
CE
T
ES
T/C
ET
/CS
T
Su
nd
ay 6
am
ES
T/C
ET
/CS
T
Fri
da
y 1
0p
m
ES
T/C
ET
/CS
T
10 days
Customer Test Period (optional)
Test
Upgrade
Current Release New Release
1/3
Customer Notification Mails :
2/3
3/3
Deadline to report
incidents
~ 2 weeks~ 4 weeks
no system
availability
no system
availability
Wed
ne
sd
ay
33Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
“Business Configuration”Included within SAP Business ByDesign
Ideally
positioned for
enterprises with
250 – 1500 employees
Sweetspot
industries:
professional
services, discrete
manufacturing
& wholesale/
distribution
More than
2.500 partner
add-ons Scaling
from 7 to
10.300users
Over 80%deals are
partner
driven
In 29 industries
36 best practice
E2E business
scenarios
Rapid
implementation
in 8 to 12 weeks
Next Steps
Wednesday (Day 2) 17:40 | Room 5
Thank you.
Marc Tiggeler & Cornee Boorsma Gamification Challenge Code
NIC8l5n(nic8i5n)
By entering this code you will be granted 10 points
10
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